Crowne Plaza Indianapolis-Dwtn-Union Stn

What Crowne Plaza Indianapolis-Dwtn-Union Stn does

The Crowne Plaza Indianapolis-Dwtn-Union Stn is a privately held, independently owned 273-room full-service hotel housed within America's First Union Station, a building listed on the National Register of Historic Places. The property offers Standard, Premium, One Bedroom Suite, and signature Train Car accommodations (the latter located in 26 authentic 1920s Pullman train cars on their original tracks on the second floor), along with two lobby restaurants (Taggart's for dinner and cocktails, and 123 West for daily breakfast) and 55,000 sq ft of meeting and event space anchored by The Grand Hall and 34 additional function areas.

The property operates under a franchise license with IHG (InterContinental Hotels Group), gaining access to IHG's global reservation system, IHG One Rewards loyalty program, centralized brand marketing, and operational standards. Distribution runs through IHG's direct website, mobile app, and central phone reservations, supplemented by the property's own corporate sales team ([email protected]) for groups, weddings, and corporate accounts, plus third-party online travel agencies. Core technology consists of standard hotel property management and reservation systems under IHG brand standards; no proprietary technology, APIs, or AI/ML capabilities are disclosed.

Revenue is generated from four streams: room revenue (primary), food and beverage, meeting and event space rentals, and valet parking at $45-$65 per night. The customer mix is hybrid, spanning business/corporate travelers attending events at the connected Indiana Convention Center, event guests hosting weddings and social gatherings, leisure/entertainment travelers attending games at Lucas Oil Stadium and Gainbridge Fieldhouse, and train-car-room enthusiasts seeking unique lodging. The property has approximately 11-50 employees and was founded in 1986, though the underlying Union Station building dates to the early 1900s; the property was recently renovated and rebranded under the Crowne Plaza flag.

Name

Crowne Plaza Indianapolis-Dwtn-Union Stn

Legal name

Crowne Plaza Indianapolis-Dwtn-Union Stn

Website

https://crowneplazaindydowntown.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

The Crowne Plaza Indianapolis-Dwtn-Union Stn is a privately held 273-room full-service hotel operated under an IHG franchise inside America's first Union Station, serving business, convention, event, and leisure travelers with on-site dining and 55,000 sq ft of meeting space.

Ownership category

akta.pro rank

Product category

Hotel Accommodations and Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

City/Urban Convention Hotels (THAGALAA)

Keywords

• Hotel accommodations
• Meeting event spaces
• Hospitality services
• Historic hotel lodging
• Wedding venue rentals

Headquarters

HQ city

Indianapolis, Indiana

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Room Revenue: Primary revenue from 273 guest rooms including standard rooms, premium rooms, and 26 unique train car rooms in authentic 1920s Pullman cars. Nightly rates vary by room type and season.
2. Food & Beverage: Revenue from two on-site restaurants: Taggart's (full-service bar with dinner service) and 123 West (breakfast daily). In-hotel dining contributes to overall revenue.
3. Meeting & Event Space: 55,000 sq ft of meeting space including The Grand Hall and 34 additional function areas. Revenue from hosting weddings, corporate events, conferences, and private events.
4. Parking Services: Valet parking services at $45-$65 per night with in-and-out privileges. Provides ancillary revenue for guests staying at the property.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Crowne Plaza Indianapolis-Dwtn-Union Stn operates a 273-room full-service hotel housed inside America's first Union Station, offering guest accommodations, two on-site restaurants, and 55,000 square feet of meeting and event space. The property features 26 rooms inside authentic 1920s Pullman train cars and is directly connected to the Indiana Convention Center via an enclosed skybridge. Revenue is generated from room stays, food and beverage service, hosted events including weddings and corporate conferences, and ancillary services such as valet parking.

Product overview

Crowne Plaza Indianapolis Downtown Union Station is a single-property hotel offering accommodations and hospitality services. The hotel features 273 guest rooms across multiple room types (Standard, Premium, Train Car Rooms, and Suites), two lobby restaurants (Taggart's for dinner/bar and 123 West for breakfast), and 55,000 sq ft of meeting and event space highlighted by The Grand Hall. The property is notable for housing 26 rooms inside authentic 1920s Pullman train cars, and is connected to the Indiana Convention Center via skybridge, with proximity to Lucas Oil Stadium and Gainbridge Fieldhouse.

Differentiator

Problem solved

Functional benefit

Products and services

• Standard Rooms

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• IHG (InterContinental Hotels Group)coreStrategic or Co-development PartnerThe property is owned and operated under the Crowne Plaza brand by IHG. Benefits include access to IHG's global reservation system, IHG One Rewards loyalty program, brand standards, marketing support, and operational infrastructure. Most hotels are independently owned and operated under IHG brand license.

Scale indicators4 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• Sheraton Indianapolis City Centre: Downtown Indianapolis full-service hotel in the same Marriott/Hilton/IHG competitive set, targeting convention, sports, and corporate travelers with on-site F&B and event space.
• Conrad Indianapolis: Luxury full-service downtown Indianapolis hotel competing for higher-end business and leisure travelers who might otherwise book a premium room at the Crowne Plaza, particularly during high-demand events.
• Omni Severin Hotel: Historic full-service downtown Indianapolis hotel with significant meeting space; comparable historic-property differentiation and competitor for convention and event business in the downtown submarket.
• The Westin Indianapolis: Upscale downtown Indianapolis hotel proximate to the convention center and Lucas Oil Stadium, competing for the same blended business-leisure and event-driven demand as the Crowne Plaza.
• Hyatt Regency Indianapolis: Connected full-service downtown Indianapolis hotel serving the Indiana Convention Center and major sports venues. Directly competes for the same convention, sports, and corporate travelers with extensive meeting space and similar urban convention-hotel positioning.
• Indianapolis Marriott Downtown: Large full-service hotel directly connected to the Indiana Convention Center, offering comparable room counts, on-site F&B, and meeting space. Heads-up competitor for group and convention business at the Crowne Plaza.
• Embassy Suites by Hilton Indianapolis Downtown: All-suite downtown Indianapolis hotel competing for group and convention business, overlapping with the Crowne Plaza in target customer and geography though differing in all-suite product format.
• Hilton Indianapolis Hotel & Suites: Connected downtown Indianapolis hotel at the convention center with large meeting facilities, competing for the same convention and event customers as the Crowne Plaza.

Broad incumbents

• Crowne Plaza (other properties in downtown convention cities): Other Crowne Plaza-branded hotels operated under IHG franchise agreements share the same brand standards, reservation system, and loyalty integration, making them useful internal benchmarks for system-level revenue and operating performance comparison.

Emerging players

• Le Méridien Indianapolis: Lifestyle-oriented downtown Indianapolis hotel drawing some of the same blended business-leisure demand as the Crowne Plaza, particularly among design-conscious travelers attending events.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/crowneplaza?lang=en
• Facebookihg.co/CP_FB_Footer
• Instagraminstagram.com/crowneplaza
• LinkedInlinkedin.com/company/crowne-plaza-indianapolis-dwtn-union-stn

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crowne Plaza Indianapolis-Dwtn-Union Stn