Castle Shannon, PA Police Department
Castle Shannon Police Department is a municipal law enforcement agency serving Castle Shannon Borough in Allegheny County, Pennsylvania, delivering emergency response, crime prevention, traffic enforcement, and community safety services through a CrimeWatch-powered digital platform under the leadership of Chief Kenneth M. Truver.
- Company typePrivate
- Founded-
- HeadquartersCastle Shannon, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Castle Shannon, PA Police Department does
Castle Shannon Police Department is a municipal law enforcement agency serving the residents and businesses of Castle Shannon Borough in Allegheny County, Pennsylvania, operating under the authority of the borough government and led by Chief Kenneth M. Truver. The department delivers traditional public safety services including emergency response, crime prevention and investigation, traffic enforcement, animal control, drug disposal coordination, and community safety education. Its digital service surface is delivered through a unified platform provided by CRIMEWATCH Technologies, Inc., which powers the department's website, online reporting system, incident blotter, traffic incident mapping, interactive crime map, community alerts system (ShannonAlerts via text-to-67283), mobile applications for iOS and Android, and resident-facing forms such as the No Solicitors List, vacation checks, and block party requests. In August 2023 the department added the Convey911 Language Solution to enable multilingual communication, and in April 2023 it received formal Accreditation from the Pennsylvania Chiefs of Police Association.
Castle Shannon, PA Police Department firmographics
Firmographics- Name
- Castle Shannon, PA Police Department
- Legal name
- Castle Shannon Police Department
- Website
- https://csboro.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Castle Shannon Police Department is a municipal law enforcement agency serving Castle Shannon Borough in Allegheny County, Pennsylvania, delivering emergency response, crime prevention, traffic enforcement, and community safety services through a CrimeWatch-powered digital platform under the leadership of Chief Kenneth M. Truver.
- Ownership category
- akta.pro rank
Castle Shannon, PA Police Department industry classification
Industry- Product category
- Municipal Law Enforcement
- NAICS
- Police Protection (922120)
- akta.pro primary industry
- Police Services (Patrol, Response & Community Policing) (BPAIAGAA)
- akta.pro secondary industry
- Crime Prevention & Community Policing Programs (EDALAEAG)
Keywords
Where Castle Shannon, PA Police Department is headquartered
LocationHeadquarters
- HQ city
- Castle Shannon
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Castle Shannon, PA Police Department business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure
Revenue model
- Municipal Tax Funding: Primarily funded through municipal taxes and borough government budget allocations as a public safety service
- Service Fees: Fees collected for accident reports, solicitation permits, and other administrative services
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Castle Shannon, PA Police Department product offering
Product offeringCore offering
Municipal police department providing 24/7 law enforcement, emergency response, crime prevention, traffic enforcement, and community safety services to Castle Shannon Borough residents in Allegheny County, Pennsylvania. Operations are supported by a CrimeWatch-powered digital platform offering online incident reporting, traffic incident mapping, weekly press reports, crime maps, and SMS-based emergency community alerts.
Product overview
Castle Shannon Police Department operates a unified public safety platform built on the CrimeWatch network, offering residents a comprehensive suite of digital services. The core offering includes an Online Reporting System for non-emergency incidents, a Traffic Incident Mapping service for crash data and enforcement, and an interactive Crime Map. The department also provides Community Alerts for emergency notifications, an Incident Blotter with weekly press reports, and a No Solicitors List subscription service. These services are delivered through the department's hosted web presence at crimewatch.net, with mobile access via the CrimeWatch mobile application.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Reporting System Online platform enabling Castle Shannon Borough residents to submit non-emergency incident reports digitally without visiting the police department in person.
- Traffic Incident Mapping Interactive mapping service providing traffic incident data, crash data, and traffic enforcement information for Castle Shannon community members.
- Incident Blotter Weekly press reports documenting police incidents including accidents, arrests, and community reports filed with the department.
- Community Alerts (ShannonAlerts) Emergency notification system allowing residents to subscribe via text message (text ShannonAlerts to 67283) or email for real-time community alerts and emergencies.
- No Solicitors List Subscription-based opt-out list allowing Borough residents to register to prevent door-to-door solicitor visits.
- Crime Map Interactive crime mapping interface displaying incident locations, crime data, and law enforcement activity across Castle Shannon jurisdiction.
- Drug Take-Back Program Year-round prescription drug collection program with collection sites at Castle Shannon PD, Asti's South Pharmacy, and Lebanon Shops Pharmacy for community drug disposal.
Quantifiable outcome
- Accreditation received April 25, 2023
Companies that use Castle Shannon, PA Police Department
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
Castle Shannon, PA Police Department technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature5 records
Castle Shannon, PA Police Department partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Convey911coreLanguage services solution implemented to enhance communication with non-English speaking residents, enabling better emergency response and community engagement across diverse populations.
- Castle Shannon Volunteer Fire DepartmentcoreJoint community safety initiatives including educational nights and emergency preparedness programs such as the Active Shooter Response presentation.
- CRIMEWATCH Technologies, Inc.corePlatform provider for department website, case management, incident reporting, community alerts, and mobile app functionality.
- Columbia GasminorUtility coordination for infrastructure work affecting traffic patterns in Castle Shannon area - not a formal partnership but operational coordination.
- Asti Pharmacy and Lebanon Shops PharmacyminorDrug Take-Back program collection sites providing year-round prescription drug disposal services for community safety.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Castle Shannon, PA Police Department competitors and assessment
Company assessmentDirect peers
- Bethel Park Police Department: Municipal police department for Bethel Park, an adjacent municipality in Allegheny County, PA. Comparable suburban Allegheny County borough-level agency with patrol, investigations, and community programs of similar scope.
- Mt. Lebanon Police Department: Municipal police department for the adjacent Mt. Lebanon township in Allegheny County, PA. Directly comparable small-borough/suburban police agency serving a similar residential community with patrol, traffic, and community-engagement responsibilities.
- Dormont Borough Police Department: Police department for Dormont Borough, a small Allegheny County municipality adjacent to Castle Shannon. Closely matched in scale and service mix to a small borough police operation.
Broad incumbents
- Pittsburgh Bureau of Police: The municipal police agency for the City of Pittsburgh, the urban center of Allegheny County. Operates in the same county with overlapping jurisdiction considerations and a much broader portfolio of specialized units.
- Allegheny County Police Department: County-level law enforcement agency covering unincorporated areas and providing specialized support to borough departments in Allegheny County. Represents the broader incumbent tier against which small borough departments are benchmarked.
Others
- Convey911: Language-services technology vendor integrated by Castle Shannon PD in August 2023 for multilingual resident communication. Ecosystem partner that enables the department's inclusion/outreach capability rather than a competing agency.
- CRIMEWATCH Technologies: Provider of the case management, public-alert, crime-mapping, and mobile-app platform that Castle Shannon PD uses. An enabling technology vendor rather than a competing agency, but is structurally embedded in the subject's digital service delivery.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Castle Shannon, PA Police Department social profiles
Digital presenceCastle Shannon, PA Police Department compliance and trust
Trust signalCompliance1 record
Castle Shannon, PA Police Department financial estimates
Financial estimateRevenue estimate
Valuation estimate
Castle Shannon, PA Police Department leadership team
Management profileNumber of profiles
Profiles1 record
Castle Shannon, PA Police Department funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Castle Shannon, PA Police Department M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Castle Shannon, PA Police Department
What does Castle Shannon, PA Police Department do?
Municipal police department providing 24/7 law enforcement, emergency response, crime prevention, traffic enforcement, and community safety services to Castle Shannon Borough residents in Allegheny County, Pennsylvania. Operations are supported by a CrimeWatch-powered digital platform offering online incident reporting, traffic incident mapping, weekly press reports, crime maps, and SMS-based emergency community alerts.
Is Castle Shannon, PA Police Department a public or private company?
Castle Shannon, PA Police Department is a private company. It is classified as state government owned and is currently operating.
When was Castle Shannon, PA Police Department founded?
Castle Shannon, PA Police Department was founded in -1. It employs 1 to 10 people.
Where is Castle Shannon, PA Police Department based?
Castle Shannon, PA Police Department is headquartered in Castle Shannon, United States, in the North America region.
How does Castle Shannon, PA Police Department make money?
Two revenue lines are on record. Municipal Tax Funding is the primary driver. The others are service Fees.
Who are Castle Shannon, PA Police Department's main competitors?
Direct peers on record are Bethel Park Police Department, Mt. Lebanon Police Department and Dormont Borough Police Department. Broad incumbents are Pittsburgh Bureau of Police and Allegheny County Police Department. Others are Convey911 and CRIMEWATCH Technologies.
Does Castle Shannon, PA Police Department have an API?
No public API is recorded for Castle Shannon, PA Police Department.
What industry is Castle Shannon, PA Police Department in?
Castle Shannon, PA Police Department's product category is Municipal Law Enforcement. Its primary akta.pro industry code is BPAIAGAA, Police Services (Patrol, Response & Community Policing), with a secondary code of EDALAEAG, Crime Prevention & Community Policing Programs. Its NAICS code is 922120.