What Convey911 does

Convey911, LLC is a Baltimore, Maryland-based software company founded in 2022 that builds real-time multilingual emergency communication tools for U.S. public safety agencies, principally Public Safety Answering Points (PSAPs), law enforcement, fire/EMS, and emergency management organizations. Its core product, ConveyCommunicator, is a patented web-based platform that combines text, video, voice, multimedia, and location sharing with an AI-powered translation engine ("Prizym") supporting 185+ languages, and is augmented by ConveyConnect (on-demand human interpretation via a 17,000-interpreter network covering 300+ languages), ConveyAlert (multilingual mass messaging at 800 messages/second), and a cloud-based Text-to-911 service compliant with ATIS/TIA J-STD-110a and NENA i3 standards. The platform runs on AWS GovCloud (US) with end-to-end encryption and meets FCC, NENA, and HIPAA compliance requirements, and integrates with RapidSOS and existing CAD/call-handling systems as an over-the-top solution.

The company sells primarily through direct enterprise sales and inside sales motions, augmented by cooperative purchasing channels including the NCTCOG TXShare program (Texas, December 2025) and the MWCOG agreement (greater Washington D.C., July 2025). Revenue streams include SaaS subscription licensing for the core platform, usage-based billing for over-the-phone and video interpretation, pay-as-you-go mass messaging, and ancillary professional services such as document translation and onsite training. Convey911 closed a single undisclosed seed round led by Founder Works in January 2023 and had not announced a priced follow-on round as of the most recent data, while operating with fewer than 10 employees and a customer base of 12 or more named government agencies spanning Baltimore City, Fairfax County, Chandler AZ, and multiple county-level PSAPs across the United States.

Name

Convey911

Legal name

Convey911, LLC

Website

https://convey911.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1–10 employees

Short description

Convey911 builds AI-powered real-time multilingual emergency communication software (text, video, voice, mass messaging, Text-to-911) for U.S. public safety agencies, with proprietary translation across 185+ languages and human interpretation across 300+.

Ownership category

akta.pro rank

Product category

Public Safety Emergency Communication Software

NAICS

Translation and Interpretation Services (541930)

SIC

Telegraph & Other Message Communications (4822), Communications Services, Nec (4899)

akta.pro primary industry

Emergency Communications, Alerting & Public Warning Systems (HLAJAGAF)

akta.pro secondary industries

Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD), Crisis Management & Communications Support (Mass Notification) (BPABANAF), Public Address, Mass Notification & Emergency Communications Integration (BPAKAGAG)

Keywords

• Emergency communication software
• Real-time language translation
• Public safety translation
• Multilingual 911 solutions
• Government language services

Headquarters

HQ city

Catonsville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Software Licensing/Subscription: SaaS web-based licensing agreement for access to Convey911 software platform. Licenses are non-exclusive, non-transferable, with user line quantities specified in individual contracts. Term-based subscriptions with flexible billing.
2. Over-the-Phone Interpretation (OPI): On-demand language interpretation services via phone with access codes for usage tracking. Monthly or annual subscriptions based on number of minutes or calls expected. No minimum time requirements for billing.
3. Video Remote Interpretation (VRI): Video-based interpretation services accessible via platform on internet-powered devices with camera and microphone. Billed based on usage with no minimum time requirements.
4. Translation Services: Written translation and localization services for documents. Quotes provided upon request with standard rates for ongoing needs. Manual proof-reading by second translator included.
5. Training Services: Additional onsite training available for purchase at any time. Implementation includes onboarding, account setup, and 'train the trainer' training approach.

Pricing tiers

Distribution channels4 records

Marketing channels7 records

Core offering

Convey911 provides a patented, web-based multilingual emergency communications platform that enables 911 call takers, dispatchers, and first responders to communicate in real time with non-English speakers over text, video, and voice. The platform combines an AI-powered proprietary translation engine (Prizym) supporting 185+ languages with a human interpretation network of 17,000+ certified interpreters covering 300+ languages, complemented by cloud-based Text-to-911 and mass multilingual alerting capabilities built on AWS GovCloud.

Product overview

Convey911 is a multilingual emergency communications platform comprised of multiple integrated products designed for public safety and government agencies. The core offering consists of ConveyCommunicator (AI-assisted communication platform with proprietary Prizym translation engine), ConveyConnect (human interpretation service with 17,000+ interpreters), ConveyAlert (multilingual mass messaging), and Text-to-911 (cloud-based text communication). All products share real-time translation capabilities supporting 185+ languages and are built on AWS GovCloud for government compliance. The platform integrates with existing CAD and call handling systems like RapidSOS.

Differentiator

Problem solved

Functional benefit

Brands

• ConveyCommunicator: AI-assisted communication and language translation platform for 911 call centers enabling call takers and dispatchers to communicate in nearly any language through text, video, and voice.
• ConveyConnect
• ConveyAlert
• Text-to-911
• Prizym

Products and services

• ConveyCommunicator Comprehensive AI-assisted communication and language translation platform for 911 call centers, enabling call takers and dispatchers to communicate in nearly any language through text, video, and voice using a proprietary translation engine, with features including AI conversation summarization, keyword alerting, sentiment analysis, and 3D location tracking.
• ConveyConnect Real-time human language interpretation service providing access to over 17,000 certified interpreters supporting 300+ languages via phone, video, or mobile app, with average connection time under 7 seconds and no minimum time requirements for billing.
• ConveyAlert Mass messaging platform enabling organizations to send alerts that are automatically translated in real-time into recipients' preferred languages, with location-specific targeting and a delivery capacity of 800 SMS/MMS messages per second.
• Text-to-911 Cloud-based TCC (Text Communication Center) service enabling individuals to send text messages to 911 dispatch centers, with integrated language translation and auto-detection supporting over 185 languages, compliant with ATIS/TIA J-STD-110a and NENA i3 standards.
• Written Translation and Localization Services Professional written translation and localization services for documents, provided by certified translators with manual proof-reading by a second translator; HIPAA-compliant environment and quotes available upon request.

Quantifiable outcome

• Average interpreter connection time under 7-10 seconds
• +4 more outcomes

Named customers12 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability7 records

Feature9 records

Partnerships

Three partnerships are on record, tiered regional and core.

• NCTCOG (North Central Texas Council of Governments)regionalChannel Partner/ Reseller/ Distributor · 17 December 2025Cooperative purchasing agreement allowing public agencies in Texas to access Convey911's emergency communication and language translation services through the TXShare program. Streamlines procurement by enabling agencies to adopt contract terms without separate processes.
• MWCOG (Metropolitan Washington Council of Governments)regionalStrategic or Co-development Partner · 8 July 2025Partnership to streamline emergency technology access for MWCOG member agencies. Announced July 2025 as part of regional emergency communication initiatives.
• RapidSOScoreTechnology or IntegrationIntegration partnership allowing ConveyCommunicator to be embedded into RapidSOS platform and other CAD and call handling solutions, enabling seamless language translation within existing dispatch workflows.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• LanguageLine Solutions: LanguageLine is the dominant US provider of over-the-phone and video interpretation, serving government, healthcare, and 911 customers. It is the most direct competitive incumbent for ConveyConnect's interpretation services and has far larger interpreter capacity and existing agency contracts.
• Tyler Technologies (New World Public Safety): Tyler's New World suite provides CAD, RMS, and mobile solutions for public-safety agencies. It is a large established vendor in the same buyer set and could add multilingual capabilities or displace Convey911 at customer accounts.
• Lionbridge (now RWS): RWS/Lionbridge provides enterprise translation and interpretation services globally. It overlaps with Convey911's ConveyConnect and Translation Services offerings and has vastly greater scale, language coverage, and enterprise contracts.
• Motorola Solutions (CommandCentral / CallWorks): Motorola Solutions provides CAD, 911 call-handling, and PSAP software that is deeply embedded across US public-safety agencies. It is a channel partner and potential competitor for emergency-communications software and could integrate similar translation capabilities into its incumbent stack.
• Hexagon (HxGN OnCall Dispatch): Hexagon's HxGN OnCall suite covers CAD and emergency dispatch for PSAPs and 911 centers globally. As a CAD incumbent it could either embed translation features or serve as an integration target for Convey911's product.
• Intrado (now Apple/911 support): Intrado provides 911 network infrastructure, location services, and call-routing used by a large share of US PSAPs. It is a major incumbent that PSAPs must integrate with and a potential competitor if it expands into translation or communications software.

Direct peers

• RapidSOS: RapidSOS aggregates emergency data from connected devices into a platform used by thousands of PSAPs. ConveyCommunicator is already embedded in RapidSOS, making it a strategic distribution partner and also a potential competitor as RapidSOS expands its software capabilities.
• Boostlingo: Boostlingo offers a language services platform combining OPI, VRI, on-site interpretation, and AI/machine translation tooling aimed at enterprises and government agencies. It is a comparable SaaS+interpretation competitor targeting similar call-center and public-sector buyers.
• Cyracom: CyraCom provides phone, video, and onsite interpretation plus translation services to US healthcare, government, and emergency response customers. It competes head-to-head with ConveyConnect for interpretation minutes and with Convey911's translation engine for embedded language services.

Emerging players

• Carbyne: Carbyne provides a cloud-based emergency collaboration platform with video, location, and translation capabilities for PSAPs. It competes most directly with ConveyCommunicator's multimedia emergency-communication feature set and serves a similar PSAP buyer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Customer concentration

• Facebookfacebook.com/Convey911
• LinkedInlinkedin.com/company/convey-911-ng911-language-translation-platform

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Convey911