Castle Shannon, PA Police Department

What Castle Shannon, PA Police Department does

Castle Shannon Police Department is a municipal law enforcement agency serving the residents and businesses of Castle Shannon Borough in Allegheny County, Pennsylvania, operating under the authority of the borough government and led by Chief Kenneth M. Truver. The department delivers traditional public safety services including emergency response, crime prevention and investigation, traffic enforcement, animal control, drug disposal coordination, and community safety education. Its digital service surface is delivered through a unified platform provided by CRIMEWATCH Technologies, Inc., which powers the department's website, online reporting system, incident blotter, traffic incident mapping, interactive crime map, community alerts system (ShannonAlerts via text-to-67283), mobile applications for iOS and Android, and resident-facing forms such as the No Solicitors List, vacation checks, and block party requests. In August 2023 the department added the Convey911 Language Solution to enable multilingual communication, and in April 2023 it received formal Accreditation from the Pennsylvania Chiefs of Police Association.

Name

Castle Shannon, PA Police Department

Legal name

Castle Shannon Police Department

Website

https://csboro.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Castle Shannon Police Department is a municipal law enforcement agency serving Castle Shannon Borough in Allegheny County, Pennsylvania, delivering emergency response, crime prevention, traffic enforcement, and community safety services through a CrimeWatch-powered digital platform under the leadership of Chief Kenneth M. Truver.

Ownership category

akta.pro rank

Product category

Municipal Law Enforcement

NAICS

Police Protection (922120)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industry

Crime Prevention & Community Policing Programs (EDALAEAG)

Keywords

• Municipal law enforcement
• Public safety services
• Community policing
• Emergency response
• Crime prevention

Headquarters

HQ city

Castle Shannon

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Municipal Tax Funding: Primarily funded through municipal taxes and borough government budget allocations as a public safety service
2. Service Fees: Fees collected for accident reports, solicitation permits, and other administrative services

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Municipal police department providing 24/7 law enforcement, emergency response, crime prevention, traffic enforcement, and community safety services to Castle Shannon Borough residents in Allegheny County, Pennsylvania. Operations are supported by a CrimeWatch-powered digital platform offering online incident reporting, traffic incident mapping, weekly press reports, crime maps, and SMS-based emergency community alerts.

Product overview

Castle Shannon Police Department operates a unified public safety platform built on the CrimeWatch network, offering residents a comprehensive suite of digital services. The core offering includes an Online Reporting System for non-emergency incidents, a Traffic Incident Mapping service for crash data and enforcement, and an interactive Crime Map. The department also provides Community Alerts for emergency notifications, an Incident Blotter with weekly press reports, and a No Solicitors List subscription service. These services are delivered through the department's hosted web presence at crimewatch.net, with mobile access via the CrimeWatch mobile application.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Reporting System Online platform enabling Castle Shannon Borough residents to submit non-emergency incident reports digitally without visiting the police department in person.
• Traffic Incident Mapping Interactive mapping service providing traffic incident data, crash data, and traffic enforcement information for Castle Shannon community members.
• Incident Blotter Weekly press reports documenting police incidents including accidents, arrests, and community reports filed with the department.
• Community Alerts (ShannonAlerts) Emergency notification system allowing residents to subscribe via text message (text ShannonAlerts to 67283) or email for real-time community alerts and emergencies.
• No Solicitors List Subscription-based opt-out list allowing Borough residents to register to prevent door-to-door solicitor visits.
• Crime Map Interactive crime mapping interface displaying incident locations, crime data, and law enforcement activity across Castle Shannon jurisdiction.
• Drug Take-Back Program Year-round prescription drug collection program with collection sites at Castle Shannon PD, Asti's South Pharmacy, and Lebanon Shops Pharmacy for community drug disposal.

Quantifiable outcome

• Accreditation received April 25, 2023

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Convey911coreTechnology or Integration · 14 August 2023Language services solution implemented to enhance communication with non-English speaking residents, enabling better emergency response and community engagement across diverse populations.
• Castle Shannon Volunteer Fire DepartmentcoreStrategic or Co-development PartnerJoint community safety initiatives including educational nights and emergency preparedness programs such as the Active Shooter Response presentation.
• CRIMEWATCH Technologies, Inc.coreTechnology or IntegrationPlatform provider for department website, case management, incident reporting, community alerts, and mobile app functionality.
• Columbia GasminorOthersUtility coordination for infrastructure work affecting traffic patterns in Castle Shannon area - not a formal partnership but operational coordination.
• Asti Pharmacy and Lebanon Shops PharmacyminorStrategic or Co-development PartnerDrug Take-Back program collection sites providing year-round prescription drug disposal services for community safety.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Bethel Park Police Department: Municipal police department for Bethel Park, an adjacent municipality in Allegheny County, PA. Comparable suburban Allegheny County borough-level agency with patrol, investigations, and community programs of similar scope.
• Mt. Lebanon Police Department: Municipal police department for the adjacent Mt. Lebanon township in Allegheny County, PA. Directly comparable small-borough/suburban police agency serving a similar residential community with patrol, traffic, and community-engagement responsibilities.
• Dormont Borough Police Department: Police department for Dormont Borough, a small Allegheny County municipality adjacent to Castle Shannon. Closely matched in scale and service mix to a small borough police operation.

Broad incumbents

• Pittsburgh Bureau of Police: The municipal police agency for the City of Pittsburgh, the urban center of Allegheny County. Operates in the same county with overlapping jurisdiction considerations and a much broader portfolio of specialized units.
• Allegheny County Police Department: County-level law enforcement agency covering unincorporated areas and providing specialized support to borough departments in Allegheny County. Represents the broader incumbent tier against which small borough departments are benchmarked.

Others

• Convey911: Language-services technology vendor integrated by Castle Shannon PD in August 2023 for multilingual resident communication. Ecosystem partner that enables the department's inclusion/outreach capability rather than a competing agency.
• CRIMEWATCH Technologies: Provider of the case management, public-alert, crime-mapping, and mobile-app platform that Castle Shannon PD uses. An enabling technology vendor rather than a competing agency, but is structurally embedded in the subject's digital service delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/shannonpolice
• Facebookfacebook.com/Castle-Shannon-Police-Department-1705915539658960
• LinkedInlinkedin.com/company/castle-shannon-pa-police-department

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Castle Shannon, PA Police Department