Central Toronto Veterinary Referral/Emergency Clinic

What Central Toronto Veterinary Referral/Emergency Clinic does

Central Toronto Veterinary Referral/Emergency Clinic (CTVRC) is a single-location veterinary specialty referral and emergency hospital located at 1051 Eglinton Avenue West in Toronto, Ontario, serving the Greater Toronto Area and surrounding communities. The clinic operates across seven departments — Internal Medicine, Surgery, Cardiology, Oncology, Ophthalmology, and Anesthesiology — staffed by board-certified diplomates (ACVIM, ACVS, ACVAA), alongside a 24/7 emergency hospital with on-site veterinarians and technicians. Its technology stack includes an on-site CT scanner, digital radiography, ultrasound, echocardiography, and minimally invasive surgical equipment (laparoscopy, arthroscopy), enabling advanced diagnostics and surgical procedures that general practices cannot perform. The clinic was founded by Dr. Devon Boyd and Dr. Michael Goldstein and is part of the National Veterinary Associates (NVA) network, a large North American veterinary hospital organization.

CTVRC's business model is professional services–based, generating revenue through specialty consultations, advanced diagnostics, surgical procedures, oncology treatment (chemotherapy, immunotherapy, palliative care), and 24/7 emergency care. The go-to-market motion is dual-channel: specialty services are accessed through formal referrals from primary care veterinarians via the rDVM Online Referral Portal (managed by a dedicated Referral Relationship Manager), while emergency services accept direct walk-ins and an SMS-based mobile check-in system 24/7. Payments are collected at time of service, with deposits required for hospitalized patients; pricing is not publicly disclosed. The customer base consists of pet owners (primarily dog and cat owners) in the Toronto metro and referring primary care veterinary clinics across Ontario.

Name

Central Toronto Veterinary Referral/Emergency Clinic

Legal name

National Veterinary Associates (NVA)

Website

https://ctvrc.ca

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Central Toronto Veterinary Referral/Emergency Clinic (CTVRC) is a single-location veterinary specialty referral and 24/7 emergency hospital in Toronto, Ontario, serving pet owners and referring veterinarians across the Greater Toronto Area with board-certified specialists across seven departments and advanced on-site diagnostic imaging.

Ownership category

akta.pro rank

Product category

Veterinary Specialty and Emergency Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Hospitals (8060)

akta.pro primary industry

Veterinary Specialty Referral Hospitals (Multi-specialty) (HLAMACAB)

akta.pro secondary industries

Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC), Veterinary Internal Medicine & Oncology Centers (HLAMACAD), Veterinary Cardiology & Respiratory Specialty Centers (HLAMACAE), Veterinary Imaging Centers (Radiology, Ultrasound, CT/MRI) (HLAMADAH)

Keywords

• Veterinary specialty services
• Emergency veterinary care
• Veterinary referral hospital
• Advanced veterinary diagnostics
• Veterinary surgical services

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Veterinary Specialty Consultations: Revenue from specialty consultations in surgery, internal medicine, cardiology, oncology, ophthalmology, and anesthesiology. Patients are referred by family veterinarians and pay for consultation services at time of service.
2. 24/7 Emergency Veterinary Care: Emergency care services available around the clock, weekends and holidays. Revenue generated from emergency treatment, diagnostics, and procedures performed during emergency visits.
3. Advanced Diagnostics: Revenue from diagnostic imaging services including CT scans, ultrasound, digital radiography, echocardiograms, electrocardiograms, and chest X-rays performed on-site.
4. Surgical Procedures: Revenue from advanced surgical procedures including orthopedic surgery (TPLO, fracture repair, arthroscopy), soft tissue surgery (mass removal, intestinal surgery, laparoscopy, thoracoscopy), and specialized procedures.
5. Oncology Treatment: Cancer treatment services including chemotherapy, immunotherapy, surgery, and palliative care administered by Dr. Rebecca Bernstein, veterinary oncologist.
6. Medication and Treatment Dispensing: Revenue from prescribed medications, treatments, and related pharmaceutical supplies provided during patient care.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

Central Toronto Veterinary Referral Clinic is a specialty and emergency veterinary hospital providing board-certified specialty consultations and 24/7 emergency care for companion animals. The clinic offers services across internal medicine, surgery, ophthalmology, cardiology, anesthesiology, and oncology, supported by on-site advanced diagnostic imaging including CT scanner, ultrasound, and digital radiography. Patient access is enabled through veterinarian referrals and direct emergency walk-ins.

Product overview

Central Toronto Veterinary Referral Clinic is a veterinary emergency and referral hospital offering a coordinated suite of specialty services across seven departments: Internal Medicine, Surgery, Ophthalmology, Cardiology, Anesthesiology, Oncology, and 24/7 Emergency Care. The clinic operates as a unified veterinary specialty center where these departments work together to provide comprehensive patient care. Key service offerings include advanced diagnostics (CT scanner, ultrasound, digital radiography), mobile check-in for emergency visits, and a referral portal for veterinary-to-veterinary case coordination. The hospital is equipped with state-of-the-art surgical equipment including laparoscopy, arthroscopy, and digital radiology, and is affiliated with a 24/7 emergency hospital.

Differentiator

Problem solved

Functional benefit

Products and services

• Internal Medicine

Quantifiable outcome

• Our goal is to exceed your expectations of Toronto emergency vet services by treating your loved ones with compassion, respect and dignity.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• National Veterinary Associates (NVA)coreOthersNVA is the parent company operating CTVRC. NVA is a major veterinary hospital network providing operational support, resources, and infrastructure. The privacy policy is governed by NVA, and the clinic operates as part of the NVA family of veterinary hospitals.

Scale indicators3 records

Expansion highlights3 records

Direct peers

• Guardian Veterinary Centre: Ontario-based emergency and specialty veterinary hospital with 24/7 ER and multi-specialty referral services, comparable in scope and patient mix to CTVRC.
• Toronto Veterinary Emergency Hospital (TVEH): Toronto-based veterinary emergency and specialty hospital offering 24/7 ER and specialty referral services to the GTA market, directly overlapping with CTVRC's specialty and emergency footprint.
• Mississauga-Oakville Veterinary Emergency Hospital: 24/7 emergency and referral hospital serving the western GTA, with comparable specialty and ER service offering and overlapping catchment with CTVRC.
• 404 Veterinary Emergency and Referral Hospital: Newmarket-based veterinary emergency and referral hospital serving the northern GTA, offering multi-specialty and ER services comparable to CTVRC.
• Animal Health Partners Emergency and Specialty Hospital: Newer Toronto emergency and specialty hospital offering internal medicine, surgery, oncology, cardiology and emergency care, directly competing with CTVRC for GTA referrals and ER cases.
• Ontario Veterinary College Teaching Hospital: University-affiliated veterinary teaching hospital in Guelph offering specialty referral services comparable to CTVRC, with academic specialists handling complex referral cases.

Broad incumbents

• VCA Canada (Mars Veterinary Health): Canada-wide veterinary hospital network with specialty and emergency locations; broader portfolio than CTVRC but directly comparable specialty/ER service lines.
• Ethos Veterinary Health: US-based network of specialty and emergency veterinary hospitals offering comparable multi-specialty referral and ER services; relevant as a broader-incumbent peer in the specialty vet category.
• BluePearl Pet Hospital: Large North American network of specialty and emergency veterinary hospitals offering comparable multi-specialty referral services across broader geographies; overlaps with CTVRC's specialty/ER model at scale.

Others

• National Veterinary Associates (NVA): Parent company of CTVRC and a large North American veterinary hospital network; comparable as the operator of similar specialty/ER clinics across its portfolio.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/central-toronto-veterinary-referral-emergency-clinic

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Central Toronto Veterinary Referral/Emergency Clinic