Disability Aging And Community Care Services

What Disability Aging And Community Care Services does

DAACCS (Disability Aging And Community Care Services) is a privately held, NDIS-registered Australian care provider headquartered in Belconnen, Australian Capital Territory, with a regional office in Bella Vista, New South Wales. Founded around 2016 and operating with approximately 22 employees, the company delivers person-centred disability and aged care services primarily funded through the National Disability Insurance Scheme, Home Care Packages, and the Commonwealth Home Support Programme. Its service portfolio spans disability support, in-home care, social support, capacity building, Supported Independent Living, assistive technology coordination, a paediatric holiday program, and aged care delivery.

The business is a labour-intensive services operation rather than a technology platform: there is no proprietary software product, and service delivery relies on qualified multilingual support workers executing individualized care plans. Revenue is generated almost entirely from government reimbursement under NDIS, HCP and CHSP, with participant acquisition driven by NDIS referrals, the My Aged Care assessment pathway, and community word-of-mouth. DAACCS differentiates through cultural sensitivity to indigenous and non-English speaking communities, long-standing ACT relationships developed alongside the rollout of the NDIS, and a Trilogy Care partnership that provides the infrastructure backbone for its Home Care Package offering.

Go-to-market is sales-led and relationship-driven: prospective participants are converted through direct referrals from NDIS planners and healthcare professionals, an online service request form, phone enquiry, and community outreach. Marketing channels consist of a content website, Facebook and Instagram organic presence, monthly email newsletters, and partner referrals. The company carries no disclosed funding, has made no acquisitions, and operates with a flat structure consistent with a small regional provider.

Name

Disability Aging And Community Care Services

Legal name

Disability Aging And Community Care Services

Website

https://daaccs.com.au

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

DAACCS is a privately held, NDIS-registered Australian provider of person-centred disability, aged, and community care services, delivering in-home support, SIL, capacity building, and home care packages across the ACT and NSW.

Ownership category

akta.pro rank

Product category

Disability and Aged Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Continuing Care at Home (CCaH) / Virtual CCRC Programs (HLADAEAH)

akta.pro secondary industry

Respite Care for Adults with Disabilities / Special Needs (HSABAGAI)

Keywords

• Disability support services
• NDIS service provider
• Aged care services
• Home care packages
• Supported independent living

Headquarters

HQ city

Belconnen, Australian Capital Territory

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. NDIS Funded Services: Services funded through the National Disability Insurance Scheme for eligible participants with permanent and significant disabilities. Funding categories include Core funding (daily support), Capacity funding (skill building), and Capital funding (equipment and modifications).
2. Home Care Packages (HCP): Government-funded program for older Australians providing in-home care services with four funding levels: Level 1 ($10,271.10/year), Level 2 ($18,063.85/year), Level 3 ($39,310.50/year), Level 4 ($59,593.55/year) as of June 2024.
3. Commonwealth Home Support Programme (CHSP): Government-funded initiative for older Australians offering entry-level support services including domestic assistance, personal care, nursing, and social support.
4. Self-Funded Services: Services available for individuals who are self-funded or not eligible for government programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

DAACCS is a registered NDIS and aged care service provider delivering person-centered disability and community care supports across the ACT and NSW. Core offerings include disability support services, in-home and respite care, social and community participation, capacity building, supported independent living, assistive technology coordination, and a children's holiday program, with additional aged care delivered through Home Care Packages and CHSP.

Product overview

DAACCS is a specialist disability support services provider offering a comprehensive suite of care services primarily funded through the NDIS. The core product portfolio includes Disability Support Services, Home Care Services, Social Support Services, Capacity Building programs, Supported Independent Living (SIL), Assistive Technology services, and a Holiday Program for children with disabilities. The company also extends its services to aged care through Home Care Packages (HCP) and the Commonwealth Home Support Programme (CHSP). Services are delivered through NDIS Support Coordination and are tailored to individual needs across the Australian Capital Territory and New South Wales.

Differentiator

Problem solved

Functional benefit

Products and services

• Disability Support Services Tailored disability support services throughout Canberra and surrounding areas, including community access, personal care, social supports, and support coordination for NDIS participants with a range of disabilities.
• Home Care Services Quality in-home supports including domestic assistance, personal care, home maintenance, transport, medical care, and mobility assistance to help individuals live independently at home.
• Social Support Services Promotes social engagement, skill development, and community participation through escorted transport, life skills training, and centre-based activities including Yoga and Music classes.
• Capacity Building NDIS-funded program for skill development, social participation, health and wellbeing, independent living skills, employment support, and lifelong learning.
• Supported Independent Living (SIL) Shared living support for people with higher disability support needs requiring 24/7 assistance at home, providing daily living assistance, skill development, and emotional support.
• Assistive Technology Equipment and technology assessment services connecting participants to allied health professionals for mobility and safety solutions including wheelchairs, bath lifts, emergency alarms, and software programs.
• Holiday Program Inclusive holiday program for young people with disabilities aged 6-17 featuring arts, crafts, sports, day trips, and social activities during school breaks.
• NDIS Services NDIS registered service provider offering support coordination, support connection, core budget services, and capacity building support for NDIS participants.
• Home Care Packages (HCP) Government-funded program (in partnership with Trilogy Care) providing four levels of home care packages for older Australians to access in-home care services.
• Commonwealth Home Support Programme (CHSP) Entry-level government-funded support services for older Australians including domestic assistance, transport, social support, meal preparation, and personal care.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• Trilogy CarecoreStrategic or Co-development PartnerDAACCS partners with Trilogy Care as a trusted provider of Home Care Packages, offering comprehensive support tailored to individual needs. Trilogy Care provides the Home Care Package infrastructure while DAACCS delivers the direct care services to participants.
• NDIS CommissioncoreOthersDAACCS operates under NDIS Commission guidelines and quality standards. The NDIS Commission regulates registered service providers and ensures compliance with participant rights and quality standards.
• Community Organizations (Vinnies, Red Cross, National Zoo)minorOthersDAACCS connects participants with volunteer opportunities at community organizations including Vinnies, Red Cross, and National Australian Zoo to support skill development and community participation goals.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Achieve Australia: NSW-focused NDIS-registered disability provider offering Supported Independent Living, community participation, and daily living support. Overlaps directly with DAACCS's SIL and community access offerings in the NSW region.
• Life Without Barriers: One of Australia's largest NDIS-registered disability and aged care providers, delivering in-home support, SIL, and community access across most states. Directly comparable as a multi-service, NDIS-funded community care operator.
• Valmar Support Services: Regional ACT/NSW NDIS-registered community and aged care provider offering similar in-home and supported independent living services. Closely comparable in scale, geographic footprint, and service portfolio.
• KinCare: Major Australian home care provider delivering in-home personal care, domestic assistance, and clinical services under HCP, CHSP, and NDIS funding. Same funding streams, same delivery model, and same target population as DAACCS.
• Feros Care: Well-known Australian home care and disability support provider operating across NSW/QLD under Home Care Packages, CHSP, and NDIS. Directly comparable service mix and funding model.
• integratedliving Australia: Not-for-profit provider of in-home aged care and disability supports across regional NSW/QLD/VIC, operating under HCP, CHSP, and NDIS. Comparable community-based home care delivery model and customer segment.

Broad incumbents

• Healthcare Australia: Major healthcare workforce and disability services provider delivering NDIS and community care nationally. Comparable in NDIS service delivery but a much larger, diversified healthcare organization.
• BlueCare (UnitingCare Queensland): Large Queensland-based disability and aged care provider within UnitingCare, delivering home, community, and residential services. Comparable in service mix but at materially larger scale and QLD-centric footprint.
• Australian Unity Wellbeing & Care: Large mutual offering home care, NDIS, and aged care services nationally alongside insurance and banking. Overlapping in aged-care and disability home support but operates much more broadly than DAACCS.

Regional players

• BallyCara: Queensland-based retirement living and home care provider delivering CHSP and HCP services. Comparable community-aged-care service model but primarily QLD-focused rather than ACT/NSW.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/disabilityagingandcommunitycareservices
• Instagraminstagram.com/daaccs
• LinkedInlinkedin.com/company/disability-aging-and-community-care-services

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Disability Aging And Community Care Services