Dispositif d'Appui à la Coordination de la Haute-Garonne DAC31

What Dispositif d'Appui à la Coordination de la Haute-Garonne DAC31 does

DAC 31 (Dispositif d'Appui à la Coordination de la Haute-Garonne) is a French non-profit association (loi 1901) operating as a designated departmental healthcare coordination device in Haute-Garonne, France. Founded in 2022 and headquartered in Toulouse with 11 employees, the organization is structurally positioned as a single-window gateway (guichet unique) that supports healthcare, social, and medico-social professionals in managing complex patient situations, organizing care pathways, and preventing avoidable hospitalizations and care-pathway breaks. DAC 31 operates four interconnected service pillars: information and orientation, support for complex situations, palliative care expertise delivered through the EMSP Relience mobile team it carries, and territorial animation structuring regional health offerings. The service is explicitly free to both professionals and accompanied persons, financed through the ARS Occitanie regional health agency within the framework of France's territorial organization of health supply; no direct revenue is captured from users.

There is no proprietary technology platform underlying the service. Operations are coordination- and human-mediated rather than technology-mediated, supported only by a website (developed and hosted by IZIANET), a newsletter, and an Espace Professionnel digital portal that provides partners with private resources. The business model is therefore a managed-services arrangement under public funding: ARS Occitanie provides oversight and budget, while DAC 31 acts as a coordination layer between hospitals (e.g., IUCT-Oncopole, Centre hospitalier Comminges Pyrénées), CPTS networks (Nougaro XIII-XV, Nord Toulousain), regional platforms (Santé Complexe Occitanie, CRCDC Occitanie), and local associations. Distribution is direct via phone (05 62 26 04 04), email ([email protected]), and an online request form. The customer base comprises all professionals exercising in Haute-Garonne rather than paying enterprise accounts; as a result, the organization is wholly dependent on continued ARS designation and funding rather than commercial contracts.

Name

Dispositif d'Appui à la Coordination de la Haute-Garonne DAC31

Legal name

Association Dispositif d'Appui à la Coordination de la Haute-Garonne

Website

https://dac31.fr

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

DAC 31 is a French non-profit association providing free departmental healthcare coordination services across Haute-Garonne, supporting professionals in managing complex patient situations, care pathways, and palliative care via a single-window gateway funded by ARS Occitanie.

Ownership category

akta.pro rank

Product category

Healthcare Coordination Services

NAICS

Administration of Public Health Programs (92312)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Health Systems Strengthening & Universal Health Coverage (UHC) Partnerships (HLAJAOAL)

akta.pro secondary industry

Health Systems Strengthening & Universal Health Coverage (UHC) (BPADAIAE)

Keywords

• Healthcare coordination services
• Care pathway support
• Palliative care coordination
• Medico-social support
• Territorial health animation

Headquarters

HQ city

Toulouse

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Public Health Funding: The DAC is a free service funded through the regional health organization (ARS Occitanie) as part of the territorial organization of health supply. No direct revenue is generated from users.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

DAC 31 is a non-profit territorial coordination device that provides free support services to healthcare, social, and medico-social professionals in Haute-Garonne (France). It acts as a single-window gateway offering information and orientation, multi-actor coordination for complex health situations, specialized palliative care expertise via the EMSP Relience mobile team, and territorial animation to structure regional health pathways. The service is funded by the regional health agency (ARS Occitanie) and delivered at no cost to professionals or accompanied persons.

Product overview

The DAC 31 is a unified coordination support service organized as a non-profit association providing healthcare coordination services for the Haute-Garonne territory. The organization operates four interconnected service pillars: (1) Information and Orientation as a single-point-of-contact for professionals, (2) Support for Complex Situations coordinating multi-actor health cases, (3) Palliative Care Expertise delivered through the EMSP Relience mobile team, and (4) Territorial Animation structuring regional health pathways. These core services are complemented by a professional digital portal (Espace Professionnel) enabling partners to access private resources, and a Newsletter service for disseminating territorial news and updates.

Differentiator

Problem solved

Functional benefit

Products and services

• Information et orientation Single-point-of-contact service for professionals in Haute-Garonne providing information and orientation to healthcare and support resources.
• Appui aux situations complexes Coordination and organizational support service for professionals managing complex health situations requiring multi-actor intervention.
• Expertise en soins palliatifs Specialized palliative care support service for professionals, provided through the EMSP Relience mobile team.
• Animation territoriale Territorial health pathway structuring service to reinforce the visibility and coordination of local health offerings.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• ARS Occitanie (Agence Régionale de Santé)coreStrategic or Co-development PartnerThe DAC operates under the regional health agency framework as part of the territorial organization of health supply. ARS Occitanie oversees and funds the network of DACs in the region.
• Santé Complexe OccitaniecoreStrategic or Co-development PartnerRegional platform for complex health situations. DAC 31 is referenced and linked through this platform to help users find the appropriate DAC for their territory.
• CPTS Nougaro XIII-XVminorStrategic or Co-development PartnerCommunauté Professionnelle Territoriale de Santé organizing the Mammobile mobile mammography screening initiative in collaboration with DAC 31.
• CPTS Nord ToulousainminorStrategic or Co-development PartnerCommunauté Professionnelle Territoriale de Santé organizing the Village Santé 2026 public health prevention event with DAC 31 participation.
• EMSP RELIENCE (Équipe Mobile de Soins Palliatifs)coreStrategic or Co-development PartnerMobile palliative care team carried by the DAC 31 association. Organizes thematic evenings on palliative care practices and pathways for healthcare professionals.
• CRCDC OccitanieminorStrategic or Co-development PartnerCentre Régional de Coordination du Dépistage des Cancers - regional cancer screening coordination center partnering on initiatives like the Mammobile.
• Healthcare EstablishmentsminorOthersHospitals, clinics, and health establishments collaborating with DAC for patient pathway coordination. Mentioned in FAQ as partners including IUCT-Oncopole and Centre hospitalier Comminges Pyrénées.
• Local Associations and Community ActorsminorOthersLocal associations and proximity actors of the territory mentioned as partners in the DAC network approach.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• Compassus: US-based hospice and palliative care provider with care-coordination services for complex patient populations. Comparable on the palliative care and multi-actor coordination dimensions that DAC 31 delivers through EMSP Relience.
• Santé Complexe Occitanie: Regional coordination platform for complex health situations across Occitanie, explicitly designed to route users to the right DAC by territory. Directly comparable in mission (complex case coordination) and operates at the regional scale that envelops DAC 31.
• naviHealth: US post-acute and complex care coordination platform working with health plans and providers to organise care pathways. Closely comparable on the 'complex situation coordination' pillar of DAC 31, though operating in a commercial rather than public framework.

Broad incumbents

• WellSky: Broad healthcare coordination software platform spanning home health, hospice, and complex care. Comparable as a digital-first coordination counterpart to DAC 31's manual coordination model.
• ARS Occitanie: The regional health agency that funds, oversees, and coordinates the entire network of DACs in Occitanie. While not a direct competitor, it sets the strategic framework, allocates funding, and could absorb or reshape DAC 31's role.

Regional players

• DAC du Gard (DAC 30): Another departmental DAC in Occitanie delivering identical coordination mandates under the same ARS framework. Comparable on service pillars, funding model, and target professionals, differing only by département scope.
• DAC de l'Hérault (DAC 34): Sibling département-level DAC in the same Occitanie region. Offers the same four-pillar coordination model (information/orientation, complex situations, palliative care, territorial animation) but serves Hérault rather than Haute-Garonne, making it the closest departmental peer.

Others

• CPTS Nord Toulousain: Communauté Professionnelle Territoriale de Santé operating in northern Toulouse with overlapping professionals and joint initiatives (Village Santé 2026). Complementary rather than competing, but works the same professional ecosystem.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/dac31

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dispositif d'Appui à la Coordination de la Haute-Garonne DAC31