Dienststelle Asyl-und Flüchtlingswesen

What Dienststelle Asyl-und Flüchtlingswesen does

Dienststelle Asyl- und Flüchtlingswesen (DAF) is the cantonal government department of Canton Lucerne, Switzerland, operating under the Gesundheits- und Sozialdepartement (Health and Social Department). It is the statutory authority responsible for the accommodation, social assistance, and integration of asylum seekers (Ausweis N), provisionally admitted persons (Ausweis F), recognized refugees (Ausweis B), and persons with protection status S (Ausweis S) who have resided in Switzerland for less than ten years, after which responsibility transfers to the municipalities. DAF provides a one-stop pipeline of services including housing in collective accommodations and cantonal apartments, financial social assistance, German-language courses (A1–A2) with fide certification, employment integration through job coaching and employer liaison, education pathway coordination (school placement and vocational bridge programmes), social integration via volunteer coordination, and emergency aid (Nothilfe) for rejected asylum seekers.

DAF does not operate a proprietary technology platform; its technical footprint consists of standard cantonal web infrastructure hosted by Dienststelle Informatik des Kantons Luzern (DIIN), with web design and navigation support from VIU AG and mesch.ch. Information dissemination runs through the official website (daf.lu.ch), a volunteer newsletter, cantonal press releases via news.lu.ch, and the canton's Bluesky social profile. There is no commercial software product, SaaS offering, or public API.

DAF is not a revenue-generating entity. It is funded through the cantonal budget of Canton Lucerne and receives federal reimbursements from the Staatssekretariat für Migration (SEM) via Globalpauschalen — including Globalpauschale 1a (asylum seekers), Globalpauschale 1b (provisionally admitted persons and Schutzstatus S), Globalpauschale 2 (recognized refugees), one-time integration flat rates, and Nothilfe-Pauschale. Cost-reimbursement flows from the canton to municipalities under the Kostenersatzpflicht mechanism. The department coordinates with multiple cantonal partners (DISG, DVS, AMIGRA, DBW, DIGE, WAS wira) and external partners (SAH Zentralschweiz, Zentrum für Brückenangebote, VLG, LUkraina) under the Integrationsagenda Schweiz framework and the Kantonalen Integrationsprogramm 2024–2027 (KIP 3).

Name

Dienststelle Asyl-und Flüchtlingswesen

Legal name

Dienststelle Asyl- und Flüchtlingswesen

Website

https://daf.lu.ch

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Dienststelle Asyl- und Flüchtlingswesen (DAF) is a cantonal government department of Canton Lucerne that provides accommodation, social assistance, language training, employment integration, and education coordination for asylum seekers, refugees, and Schutzstatus S holders residing in the canton for under ten years.

Ownership category

akta.pro rank

Product category

Public Sector Refugee Integration Services

NAICS

Administration of Housing Programs (925110)

SIC

Services-Social Services (8300)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industry

Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI)

Keywords

• Asylum services
• Refugee integration
• Social assistance
• Language training
• Employment coaching

Headquarters

HQ city

Luzern

HQ country

Switzerland

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D

Revenue model

1. Cantonal Budget & Federal Reimbursements: DAF is funded through the cantonal government budget (Gesundheits- und Sozialdepartement des Kantons Luzern). The federal government (Bund/Staatssekretariat für Migration SEM) reimburses the canton via Globalpauschalen: Globalpauschale 1a for asylum seekers, Globalpauschale 1b for provisionally admitted persons and protected persons (Status S), Globalpauschale 2 for recognized refugees, one-time integration flat rates, and Nothilfe-Pauschale for rejected asylum seekers. DAF is not a revenue-generating entity.

Distribution channels5 records

Marketing channels4 records

Core offering

DAF is the cantonal government department of Canton Lucerne responsible for housing, social assistance, and integration of asylum seekers, refugees, and protected persons (Status S) during their first ten years in Switzerland. The Dienststelle delivers collective accommodation, financial social assistance, German language courses (A1-A2 with fide certification), employment job coaching, education coordination, emergency aid (Asyl-Nothilfe), and volunteer engagement under the federal Integrationsagenda Schweiz and the cantonal KIP 3 program.

Product overview

Dienststelle Asyl- und Flüchtlingswesen (DAF) is a government department of Canton Lucerne, Switzerland, not a technology product company. DAF provides government services for asylum seekers and refugees including accommodation in collective shelters and cantonal apartments, social assistance, emergency aid, integration programs (language courses, employment support, education), and voluntary engagement coordination. The organization offers information services, online forms, and administrative processes for municipalities and employers. DAF does not offer commercial software products, SaaS platforms, or technology products as its core offering.

Differentiator

Problem solved

Functional benefit

Products and services

• Collective Housing Accommodation
• Social Assistance (Sozialhilfe)
• German Language Courses (Kurswesen)
• Employment Integration and Job Coaching (Sachbereich Beschäftigung)
• Asylum Emergency Aid (Asyl-Nothilfe)
• Volunteer Coordination (Koordinationsstelle Freiwilligenarbeit)
• Education Pathway Coordination
• Integration Measures (Abteilung Integrationsmassnahmen)

Quantifiable outcome

• The Integrationsagenda Schweiz (IAS) sets targets: 100% of refugees have basic language skills after 3 years; 80% of refugee children aged 0–4 can communicate in a local language at school entry; 66% of 16–25 year olds are in vocational training after 5 years; 50% of adults are professionally integrated after 7 years; 100% are familiar with Swiss customs.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core, moderate and minor.

• Dienststelle Soziales und Gesellschaft (DISG)coreStrategic or Co-development PartnerDISG is the cantonal service for social affairs and society. Together with DAF, DISG holds the lead responsibility (Federführung) for implementing the Kantonalen Integrationsprogramm 2024–2027 (KIP 3) under the Integrationsagenda Schweiz. DISG also developed the 'Konzept Frühe Förderung' concept with DVS and DIGE.
• Dienststelle Volksschulbildung (DVS)coreStrategic or Co-development PartnerDVS provides school placement and educational support for refugee children. DVS and DISG developed the 'Konzept Frühe Förderung' (Early Childhood Development Concept) for children 0–4 years. DVS also manages the 'Schulangebote Asyl' for children in collective housing.
• Amt für Migration (AMIGRA)coreImplementation/ SI/ Consulting PartnerAMIGRA is part of the Justiz- und Sicherheitsdepartement (JSD). It issues residence permits, work authorizations, conducts return interviews, and prepares deportations. It processes work permit applications from employers hiring refugees. DAF refers clients to AMIGRA for permit matters.
• Dienststelle Berufs- und Weiterbildung (DBW)coreStrategic or Co-development PartnerDBW runs the Zentrum für Brückenangebote (ZBA), which offers Integrationsbrückenangebot (IBA) and Integrationsvorlehre (INVOL) programs for refugee youth. DBW is a key partner in the IAS implementation, providing vocational preparation pathways.
• WAS Wirtschaft Arbeit Soziales (WAS wira)moderateStrategic or Co-development PartnerWAS wira is the social insurance center of Canton Lucerne. It participates in the IAS implementation as part of the cantonal coordination structure.
• Verband Luzerner Gemeinden (VLG)moderateStrategic or Co-development PartnerVLG represents the municipalities of Canton Lucerne. It participates in the IAS implementation structure, representing municipal interests in the integration of refugees.
• SAH Zentralschweiz (Schweizerisches Arbeiterhilfswerk)coreChannel Partner/ Reseller/ DistributorSAH Zentralschweiz is a key partner for job placement of adult refugees (over 18). They provide job coaching services for adult refugees and provisionally admitted persons who want to find employment or apprenticeships.
• Dienststelle Berufs- und Weiterbildung – Zentrum für Brückenangebote (ZBA)coreStrategic or Co-development PartnerThe ZBA offers vocational bridge programs specifically for refugee youth. It runs Integrationsbrückenangebot (IBA) and Integrationsvorlehre (INVOL) programs. It is the designated contact for employers offering apprenticeships or trial work periods to young refugees.
• LUkraina (Community of Ukrainian Volunteers)minorStrategic or Co-development PartnerA community of volunteers from Ukraine living in Canton Lucerne that facilitates matching between employers offering jobs and Ukrainian refugees with protected status S seeking employment. More information available via the BIZ.
• Dienststelle Gesundheit und Sport (DIGE)moderateStrategic or Co-development PartnerDIGE participates in the 'Konzept Frühe Förderung' (Early Childhood Development Concept) developed jointly with DISG and DVS. It contributes health and sports-related integration services.
• Bundesamt für Bevölkerungsschutz (BABS)minorOthersBABS operates the Bundesasylzentren (BAZ) where initial asylum processing occurs. Persons are assigned to cantons (including Canton Luzern/DAF) after processing.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Emerging players

• Schweizerisches Rotes Kreuz (SRK): National humanitarian organization delivering refugee support services including family reunification, health, and integration programs. Operates in close coordination with cantonal asylum agencies like DAF.
• Caritas Schweiz: Major Swiss NGO providing complementary refugee integration services (language, employment coaching, social counseling). Often operates under cantonal contracts and overlaps with DAF's integration mandate, especially for employment pathways.
• HEKS Hilfswerk der Evangelischen Kirchen Schweiz: NGO providing refugee integration services across Switzerland, including employment coaching and community programs. Comparable to DAF in target population and integration focus but delivered through civil-society channels.

Direct peers

• SAH Zentralschweiz: Regional branch of Schweizerisches Arbeiterhilfswerk operating across Central Switzerland, directly contracted by DAF for adult refugee job coaching. Shares the same integration population and employment-integration mission.
• Amt für Migration Kanton Aargau: Nearby Central Swiss cantonal asylum agency providing closely comparable services (housing, social assistance, integration) and serving as a regional peer within the 'Tessin und Zentralschweiz' asylum region.
• Migrationsamt Kanton St. Gallen: Cantonal migration and refugee authority with comparable responsibilities for housing and integration, including a similar employer-engagement approach for labor-market integration.
• Migrationsdienst Kanton Bern: Cantonal asylum and refugee service for Canton Bern, offering housing, social aid, and integration under the same federal IAS framework as DAF.
• Amt für Migration und Integration (Kanton Zürich): Cantonal counterpart in Zurich responsible for asylum seeker and refugee housing, social assistance, and integration services. Most directly comparable peer in scale and mandate, though serving a much larger urban canton.

Broad incumbents

• Staatssekretariat für Migration (SEM): The federal-level Swiss authority overseeing asylum, immigration, and integration policy. SEM sets the Integrationsagenda Schweiz framework that DAF implements at cantonal level, making it the upstream governing body and direct policy counterpart.

Others

• ORS Service AG: Private-sector operator of Swiss asylum centers and refugee housing on behalf of federal and cantonal authorities. A key implementation partner and indirect peer to DAF's housing and accommodation function.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/dienststelle-asyl-und-fl%C3%BCchtlingswesen

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Dienststelle Asyl-und Flüchtlingswesen