What Deaf-REACH does

Deaf Reach, Inc., operating as Deaf-REACH, is a 501(c)-style non-profit agency incorporated in 1972 (with origins in a 1967 ecumenical retreat) and headquartered at 3722 12th Street NE in Washington, D.C.'s Brookland neighborhood. The organization is committed to maximizing the self-sufficiency of deaf and hard-of-hearing people who need special services, with a particular focus on individuals with co-occurring behavioral health concerns, developmental disabilities, or social and economic disadvantage. It was the first organization in the nation to establish a group home — Otis House — specifically for Deaf and Hard of Hearing individuals with behavioral health concerns, transitioning them from institutional settings such as St. Elizabeth's Hospital into community living.

The agency delivers its mission through three core service lines: Community Services (information and referral to community services, counseling, housing placement assistance, life skills training, and socialization activities); Interpreting Services, delivered through the Interpreter eRSP online portal; and Residential Services, encompassing Otis House and additional group homes for individuals with behavioral health needs or developmental disabilities. All services are provided with ASL/English interpretation, and the agency's programs, offices, and group homes are co-located within walking distance of each other in Brookland, enabling coordinated care. A volunteer and internship program extends the operating model around employment preparation and community engagement.

As a non-profit, Deaf-REACH does not generate revenue from selling products to customers in a commercial sense; its operating budget is sustained through charitable donations (e.g., Donorbox), community fundraising events (5K Run and Walk, Silent Auction, charity drives), likely foundation grants and government contracts for behavioral health and developmental disability services, and any fee revenue generated by its interpreting services. Its operating geography is concentrated in the Washington, D.C. metropolitan area, with a workforce of approximately 63 employees under independent Board governance. There is no parent organization, no subsidiaries, and no disclosed external funding rounds.

Name

Deaf-REACH

Legal name

Deaf Reach, Inc.

Website

https://deaf-reach.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

51–100 employees

Short description

Deaf Reach, Inc. (Deaf-REACH) is a Washington, D.C.-based non-profit founded in 1972 that delivers community, interpreting, and residential services to deaf and hard-of-hearing individuals with behavioral health needs, developmental disabilities, or social and economic disadvantage, funded through donations, grants, and service fees.

Ownership category

akta.pro rank

Product category

Social Services for Deaf and Hard-of-Hearing Individuals

NAICS

Services for the Elderly and Persons with Disabilities (624120), Residential Intellectual and Developmental Disability Facilities (62321), Vocational Rehabilitation Services (6243)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Deaf/Hard of Hearing & Vision Services (Audiology, Interpreting, Orientation & Mobility) (EDAJAKAI), Note-Taking, Interpreting & Communication Access Services (EDALAGAD)

Keywords

• Deaf social services
• Behavioral health support
• Sign language interpreting
• Residential group homes
• Community support services

Headquarters

HQ city

Washington, District of Columbia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Distribution channels1 record

Marketing channels6 records

Core offering

Deaf-REACH is a non-profit social services agency that provides community support, behavioral health counseling, interpreting, residential/group home services, and life skills training to deaf and hard-of-hearing individuals with special needs, including those with behavioral health concerns, developmental disabilities, or social/economic disadvantage. Services are delivered directly in the Washington D.C. metropolitan area and supported through donations and grants.

Product overview

Deaf-REACH is a non-profit organization offering a portfolio of services for deaf and hard-of-hearing individuals with special needs, particularly those with behavioral health concerns, developmental disabilities, or social/economic disadvantages. The core service offerings include Community Services (information/referral, counseling, life skills training), Interpreting Services (via the Interpreter eRSP portal), and Residential Services (group homes including the historic Otis House). Additional programs include volunteering and internship opportunities focused on client skill development and employment preparation. These services work together to maximize self-sufficiency and community integration for the populations served.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Services Community support services including information and referral to community services, counseling, housing placement assistance, life skills training, and socialization activities for deaf and hard-of-hearing individuals.
• Interpreting Services Professional interpreting services for deaf and hard-of-hearing individuals, accessed through the Interpreter eRSP online portal.
• Residential Services Housing services including group homes (such as Otis House) for deaf and hard-of-hearing individuals with behavioral health concerns or developmental disabilities, supporting their transition from hospital to community living.
• Behavioral Health Support Services Specialized services focused on the specific needs of deaf and hard-of-hearing individuals experiencing behavioral health concerns, including counseling and community support.
• Volunteering & Internship Programs Volunteer and internship opportunities for community members, students, and others to participate in agency programs and support clients with skill development and employment preparation.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Sorenson Communications: Leading provider of video relay services (VRS) and interpreting services for the Deaf community. Comparable in offering interpreting services, though at much larger scale and with a technology-forward delivery model.
• National Association of the Deaf (NAD): Nation's premier civil rights organization for the Deaf community, advocating on accessibility and policy. Adjacent rather than competing directly, but a key ecosystem player Deaf-REACH engages with for referral and advocacy.
• Hearing Loss Association of America (HLAA): National consumer advocacy organization for people with hearing loss, providing education, support groups, and advocacy. Comparable in serving the broader HoH community with support and education rather than direct residential or interpreting services.
• Gallaudet University: The nation's flagship university for Deaf and HoH students, providing education, research, and community programs. A broader institution operating in the same community Deaf-REACH serves, but focused on higher education rather than social services.
• Rochester Institute of Technology / NTID: National Technical Institute for the Deaf at RIT provides postsecondary education and career services for Deaf and HoH students. Comparable population served but distinct delivery model (higher education rather than social services).

Direct peers

• Deaf Action Center: Louisville-based nonprofit providing advocacy, interpreting, behavioral health, and independent living services to the Deaf community. Closely mirrors Deaf-REACH's integrated service model, though regionally focused on Kentucky/Indiana.
• Communication Service for the Deaf (CSD): National nonprofit delivering interpreting, behavioral health, employment, and community services for Deaf and Hard of Hearing individuals. Highly comparable to Deaf-REACH in mission and service mix, with broader geographic reach.
• Mill Neck Family of Organizations: Nonprofit operating schools, residences, interpreter services, and audiology programs for Deaf individuals on Long Island. Overlaps directly with Deaf-REACH's residential, interpreting, and educational service lines.
• Center for Hearing and Communication: Nonprofit providing audiology, hearing services, communication access, and social services to people with hearing loss. Comparable to Deaf-REACH in combining clinical/communication services with community support for Deaf/HoH clients.

Emerging players

• DeafLEAD: Nonprofit providing advocacy, counseling, and behavioral health services specifically for Deaf survivors of domestic violence and sexual assault. Comparable niche focus on behavioral health services for the Deaf community with partial service overlap.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/deaf.reach
• LinkedInlinkedin.com/company/deaf-reach
• Instagraminstagram.com/deafreach.inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Deaf-REACH