Delaware County Transit
Delaware County Transit is a public transit agency serving Delaware County, Ohio with demand-response and FLEX microtransit services for older adults, individuals with disabilities, and the general public, funded primarily by federal and state grants.
- Company typePrivate
- Founded-
- HeadquartersDelaware, OH, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Delaware County Transit does
Delaware County Transit (DCT) is a public transit agency owned and operated by the citizens of Delaware County, Ohio, governed by a seven-member transit board appointed by the Delaware County Commissioners under Ohio Revised Code Section 306. The organization, transitioning to the Delaware County Regional Transit Authority (DCRTA), employs 14 staff and provides two primary service products: Demand Response, a countywide advance-scheduled door-to-door service utilizing ADA-accessible vehicles with wheelchair lifts (up to 800 lbs capacity), and FLEX, a same-day curb-to-curb microtransit service operating in Delaware City and Sunbury/Galena, powered by Via's RideWithVia platform with dedicated mobile apps for iOS and Android. Supporting services include Mobility Management for ADA and senior citizens, a free Election Day transportation program, and the Bus Bucks discounted fare program for seniors aged 55+.
The agency's revenue model is primarily grant-funded, with Federal Transit Administration and Ohio Department of Transportation grants supplemented by passenger fares ($1-$2 for FLEX, $8-$29 for Demand Response based on distance), contracts with partners such as SourcePoint, and a proposed 0.20% sales and use tax on the November 3, 2026 ballot. Fares cover only a portion of service costs. In 2025, DCT delivered 200,478 passenger trips and 1,077,344 service miles, representing a 174% ridership increase since 2021. The organization serves older adults, individuals with disabilities, veterans, students, employees, and the general public across Delaware County, with connections to Franklin and adjacent counties for medical transportation.
DCT's primary customer segments include older adults/seniors (identified as primary), individuals with disabilities, and the general public, with integrated partnerships covering healthcare providers (Fresenius, U.S. Renal), social services (SourcePoint, Helpline, Bridges Community Action), criminal justice reentry, and regional transit (COTA transfer agreement). The agency holds Title VI, ADA, and DBE certifications for federal compliance. If the 2026 tax levy passes, DCT plans to expand to seven-day FLEX operations, same-day countywide Demand Response, and microtransit in Powell and Liberty Township.
Delaware County Transit firmographics
Firmographics- Name
- Delaware County Transit
- Legal name
- Delaware County Transit
- Website
- https://delcotransit.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Delaware County Transit is a public transit agency serving Delaware County, Ohio with demand-response and FLEX microtransit services for older adults, individuals with disabilities, and the general public, funded primarily by federal and state grants.
- Ownership category
- akta.pro rank
Delaware County Transit industry classification
Industry- Product category
- Public Transit Services
- NAICS
- Special Needs Transportation (485991), Bus and Other Motor Vehicle Transit Systems (485113), Other Urban Transit Systems (485119), Interurban and Rural Bus Transportation (48521), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)
- akta.pro primary industry
- Community & Senior Transportation Shuttles (Dial-a-Ride, Non-ADA) (TLAFAJAI)
- akta.pro secondary industries
- Facility-Based Patient Transport (Hospitals, SNFs, Dialysis Centers) (TLAFAKAG), Community / Nonprofit Public Transit Bus Operators (TLAFAGAJ), ADA/Accessible Paratransit (Complementary to Fixed-Route Transit) (THAIAHAA), On-Demand Ride Coordination & Assisted Rides (TNC/Taxi Brokerage) (HSABAOAJ)
Keywords
Where Delaware County Transit is headquartered
LocationHeadquarters
- HQ city
- Delaware, OH
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Delaware County Transit business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Federal and State Grants: Primary funding source including Federal Transit Administration and Ohio Department of Transportation grants. Some grant and contract funds are restricted to specific programs or purposes.
- Passenger Fares: Fare revenue from FLEX and Demand Response services. Fares range from $1.00-$2.00 for FLEX and $8.00-$29.00 for Demand Response based on distance. Fares cover only a portion of service costs.
- Contracts and Local Partnerships: Revenue from contractual arrangements with partners including SourcePoint and other organizations for specialized transportation services.
- Proposed Sales and Use Tax: A 0.20% sales and use tax measure is on the November 3, 2026 ballot for voter approval. If passed, would provide ongoing local tax funding to expand services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | FLEX Service - Delaware City/Sunbury |
| Unit Pricing | Pay-as-you-go | Demand Response - Countywide |
| Subscription | Monthly | Bus Bucks Program |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Delaware County Transit product offering
Product offeringCore offering
Delaware County Transit operates as a public transit agency providing countywide Demand Response (scheduled door-to-door service) and FLEX (same-day curb-to-curb microtransit in Delaware City and Sunbury). Services are bookable via the RideWithVia mobile app, by phone, or through online forms and use ADA-accessible vehicles with wheelchair lifts. The agency serves older adults, individuals with disabilities, veterans, students, employees, and the general public across Delaware County, Ohio.
Product overview
Delaware County Transit operates as a public transit agency offering two primary service products: Demand Response (county-wide, advance-scheduled door-to-door service) and FLEX (same-day curb-to-curb microtransit in Delaware City and Sunbury, powered by Via's ride-withvia platform). Supporting services include Mobility Management for ADA and senior communities, a free Election Day transportation program, and the Bus Bucks discounted fare program for seniors. The organization is transitioning to become the Delaware County Regional Transit Authority (DCRTA), with a proposed November 2026 sales tax levy to expand services to seven-day FLEX operations, same-day countywide Demand Response, and microtransit in Powell and Liberty Township.
Differentiator
Problem solved
Functional benefit
Brands
- FLEX: Same-day, curb-to-curb microtransit service in the City of Delaware and Sunbury/Galena area
- Demand Response
Products and services
- Demand Response
- FLEX Microtransit
- Mobility Management Coordination service that assists Delaware County residents — with emphasis on ADA and senior communities — in finding transportation solutions, providing travel training, resources, and connections to increase self-sufficiency for mobility-challenged individuals.
- Election Day Transportation Free transportation to and from polling locations on official Election Days for any Delaware County resident who needs a ride to vote; service is limited to Election Days only and does not cover early voting.
- Bus Bucks Program Discounted subscription fare program available monthly to riders age 55 and older, offering reduced pricing on Delaware County Transit services.
Companies that use Delaware County Transit
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
Delaware County Transit technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
Delaware County Transit partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core, major and minor.
- SourcePointcoreArea agency on aging for Delaware County. DCT is a proud service provider for SourcePoint, providing transportation services for older adults in the community.
- Central Ohio Transit Authority (COTA)majorRegional transit authority with transfer agreement allowing DCT riders to connect to COTA services. DCT can be used to connect to COTA on Sancus Road. Accept each other's transfers with possible additional costs.
- Delaware County Mobility ManagementmajorPartnership for mobility coordination and management services in Delaware County. Website at DelawareMobility.com.
- Delaware County Dept. of Job & Family ServicesmajorCounty agency providing employment and family services, potentially referring clients to transit services.
- American Public Transportation AssociationminorNational trade association for public transportation. Membership provides industry resources, advocacy, and best practices.
- Ohio Public Transit AssociationminorState-level transit association providing advocacy and resources for Ohio transit agencies.
- MidOhio Regional Planning CommissionminorRegional planning organization for Central Ohio, coordinating regional transportation planning efforts.
- The Alpha GroupminorCommunity services organization in Delaware County, potential partner for transportation coordination.
- Bridges Community Action PartnershipminorCommunity action partnership providing services to Delaware County residents, potential referral source for transit services.
- Delaware General Health DistrictminorCounty health agency, potentially referring patients to transit for medical appointments.
- Delaware County Sheriff's Department – ReentryminorSheriff department program supporting reentry services, may use transit for transportation support.
- Del-mor DwellingsminorHousing organization, potentially referring residents to transit services.
- HelplineminorSocial services organization in Delaware County, referral partner for transportation needs.
- FreseniusminorHealthcare provider (dialysis services) providing medical transportation referrals for patients.
- U.S. RenalminorRenal care provider offering medical transportation to Delaware County Transit for patient appointments.
- Willow Brook Christian HomeminorSenior living facility, referral partner for transportation services for residents.
- City of DelawaremajorMunicipal government in Delaware County, partner for local transit services and FLEX coverage area.
Scale indicators2 records
Recent moves5 records
Expansion highlights6 records
Delaware County Transit competitors and assessment
Company assessmentRegional players
- Toledo Area Regional Transit Authority (TARTA): Northwest Ohio regional transit authority providing fixed-route, demand-response, and taxi-bus service. Comparable in mandate and geographic reach to DCT's countywide Demand Response.
- Laketran: Lake County, Ohio public transit agency providing demand-response and fixed-route service in a similar suburban/commuter county northeast of Cleveland. Closest methodological peer to DCT as a small Ohio county transit operator with demand-response focus.
- GoBus (MORPC): Central Ohio regional rural and intercity bus service operated by the Mid-Ohio Regional Planning Commission. Adjacent to DCT's service area and uses similar fixed-route and demand-response models for rural communities.
- Stark Area Regional Transit Authority (SARTA): Mid-sized Ohio regional transit authority operating demand-response and fixed-route service in Stark County. Comparable in scale and service mix to a DCT that has expanded under the proposed DCRTA model.
- Akron METRO RTA: Regional transit authority for the Akron urbanized area, operating bus and paratransit services. Comparable to a scaled-up DCT, particularly regarding ADA paratransit and mobility management.
- Greater Dayton RTA: Regional transit authority covering the Dayton, Ohio metro area with fixed-route and demand-response service. Useful peer for projecting how DCT's microtransit and regional coordination might evolve at greater scale.
Others
- Via Transportation: Technology partner that powers DCT's FLEX microtransit on-demand ride scheduling platform. Not a direct competitor but a strategic enabling vendor whose technology roadmap materially shapes DCT's service expansion.
- SourcePoint: Area agency on aging serving older adults in Delaware County. DCT is a contracted service provider for SourcePoint, making it both a customer and a partnership model for DCT's senior mobility services.
Direct peers
- Central Ohio Transit Authority (COTA): Regional transit authority serving Columbus and Franklin County with fixed-route bus and microtransit (COTA Connect). Most direct comparable as DCT has a transfer agreement with COTA and COTA serves adjacent Powell/Liberty markets DCT plans to expand into.
Emerging players
- Lyft Healthcare / Uber Health: Private TNC platforms offering NEMT and senior ride services, increasingly competing with public transit agencies for healthcare and senior trips. Comparable as alternative fulfillment layer for the same demand DCT serves.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Delaware County Transit social profiles
Digital presenceDelaware County Transit compliance and trust
Trust signalCompliance3 records
Delaware County Transit financial estimates
Financial estimateRevenue estimate
Valuation estimate
Delaware County Transit leadership team
Management profileNumber of profiles
Profiles13 records
Delaware County Transit funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Delaware County Transit M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Delaware County Transit
What does Delaware County Transit do?
Delaware County Transit operates as a public transit agency providing countywide Demand Response (scheduled door-to-door service) and FLEX (same-day curb-to-curb microtransit in Delaware City and Sunbury). Services are bookable via the RideWithVia mobile app, by phone, or through online forms and use ADA-accessible vehicles with wheelchair lifts. The agency serves older adults, individuals with disabilities, veterans, students, employees, and the general public across Delaware County, Ohio.
Is Delaware County Transit a public or private company?
Delaware County Transit is a private company. It is classified as state government owned and is currently operating.
When was Delaware County Transit founded?
Delaware County Transit was founded in -1. It employs 11 to 50 people.
Where is Delaware County Transit based?
Delaware County Transit is headquartered in Delaware, OH, United States, in the North America region.
How does Delaware County Transit make money?
Four revenue lines are on record. Federal and State Grants are the primary driver. The others are passenger Fares, contracts and Local Partnerships and proposed Sales and Use Tax.
Who are Delaware County Transit's main competitors?
Regional players on record are Toledo Area Regional Transit Authority (TARTA), Laketran, GoBus (MORPC), Stark Area Regional Transit Authority (SARTA), Akron METRO RTA and Greater Dayton RTA. Others are Via Transportation and SourcePoint. Central Ohio Transit Authority (COTA) is listed as a direct peer. Lyft Healthcare / Uber Health is listed as an emerging player.
Does Delaware County Transit have an API?
No public API is recorded for Delaware County Transit.
What industry is Delaware County Transit in?
Delaware County Transit's product category is Public Transit Services. Its primary akta.pro industry code is TLAFAJAI, Community & Senior Transportation Shuttles (Dial-a-Ride, Non-ADA), with a secondary code of TLAFAKAG, Facility-Based Patient Transport (Hospitals, SNFs, Dialysis Centers). Its NAICS code is 485991 and its SIC code is 4100.