Delaware County Transit

What Delaware County Transit does

Delaware County Transit (DCT) is a public transit agency owned and operated by the citizens of Delaware County, Ohio, governed by a seven-member transit board appointed by the Delaware County Commissioners under Ohio Revised Code Section 306. The organization, transitioning to the Delaware County Regional Transit Authority (DCRTA), employs 14 staff and provides two primary service products: Demand Response, a countywide advance-scheduled door-to-door service utilizing ADA-accessible vehicles with wheelchair lifts (up to 800 lbs capacity), and FLEX, a same-day curb-to-curb microtransit service operating in Delaware City and Sunbury/Galena, powered by Via's RideWithVia platform with dedicated mobile apps for iOS and Android. Supporting services include Mobility Management for ADA and senior citizens, a free Election Day transportation program, and the Bus Bucks discounted fare program for seniors aged 55+.

The agency's revenue model is primarily grant-funded, with Federal Transit Administration and Ohio Department of Transportation grants supplemented by passenger fares ($1-$2 for FLEX, $8-$29 for Demand Response based on distance), contracts with partners such as SourcePoint, and a proposed 0.20% sales and use tax on the November 3, 2026 ballot. Fares cover only a portion of service costs. In 2025, DCT delivered 200,478 passenger trips and 1,077,344 service miles, representing a 174% ridership increase since 2021. The organization serves older adults, individuals with disabilities, veterans, students, employees, and the general public across Delaware County, with connections to Franklin and adjacent counties for medical transportation.

DCT's primary customer segments include older adults/seniors (identified as primary), individuals with disabilities, and the general public, with integrated partnerships covering healthcare providers (Fresenius, U.S. Renal), social services (SourcePoint, Helpline, Bridges Community Action), criminal justice reentry, and regional transit (COTA transfer agreement). The agency holds Title VI, ADA, and DBE certifications for federal compliance. If the 2026 tax levy passes, DCT plans to expand to seven-day FLEX operations, same-day countywide Demand Response, and microtransit in Powell and Liberty Township.

Name

Delaware County Transit

Legal name

Delaware County Transit

Website

https://delcotransit.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Delaware County Transit is a public transit agency serving Delaware County, Ohio with demand-response and FLEX microtransit services for older adults, individuals with disabilities, and the general public, funded primarily by federal and state grants.

Ownership category

akta.pro rank

Product category

Public Transit Services

NAICS

Special Needs Transportation (485991), Bus and Other Motor Vehicle Transit Systems (485113), Other Urban Transit Systems (485119), Interurban and Rural Bus Transportation (48521), Services for the Elderly and Persons with Disabilities (624120)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Community & Senior Transportation Shuttles (Dial-a-Ride, Non-ADA) (TLAFAJAI)

akta.pro secondary industries

Facility-Based Patient Transport (Hospitals, SNFs, Dialysis Centers) (TLAFAKAG), Community / Nonprofit Public Transit Bus Operators (TLAFAGAJ), ADA/Accessible Paratransit (Complementary to Fixed-Route Transit) (THAIAHAA), On-Demand Ride Coordination & Assisted Rides (TNC/Taxi Brokerage) (HSABAOAJ)

Keywords

• Public transit services
• Demand response transportation
• Microtransit curb-to-curb
• ADA accessible transit
• Mobility management programs

Headquarters

HQ city

Delaware, OH

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Federal and State Grants: Primary funding source including Federal Transit Administration and Ohio Department of Transportation grants. Some grant and contract funds are restricted to specific programs or purposes.
2. Passenger Fares: Fare revenue from FLEX and Demand Response services. Fares range from $1.00-$2.00 for FLEX and $8.00-$29.00 for Demand Response based on distance. Fares cover only a portion of service costs.
3. Contracts and Local Partnerships: Revenue from contractual arrangements with partners including SourcePoint and other organizations for specialized transportation services.
4. Proposed Sales and Use Tax: A 0.20% sales and use tax measure is on the November 3, 2026 ballot for voter approval. If passed, would provide ongoing local tax funding to expand services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Delaware County Transit operates as a public transit agency providing countywide Demand Response (scheduled door-to-door service) and FLEX (same-day curb-to-curb microtransit in Delaware City and Sunbury). Services are bookable via the RideWithVia mobile app, by phone, or through online forms and use ADA-accessible vehicles with wheelchair lifts. The agency serves older adults, individuals with disabilities, veterans, students, employees, and the general public across Delaware County, Ohio.

Product overview

Delaware County Transit operates as a public transit agency offering two primary service products: Demand Response (county-wide, advance-scheduled door-to-door service) and FLEX (same-day curb-to-curb microtransit in Delaware City and Sunbury, powered by Via's ride-withvia platform). Supporting services include Mobility Management for ADA and senior communities, a free Election Day transportation program, and the Bus Bucks discounted fare program for seniors. The organization is transitioning to become the Delaware County Regional Transit Authority (DCRTA), with a proposed November 2026 sales tax levy to expand services to seven-day FLEX operations, same-day countywide Demand Response, and microtransit in Powell and Liberty Township.

Differentiator

Problem solved

Functional benefit

Brands

• FLEX: Same-day, curb-to-curb microtransit service in the City of Delaware and Sunbury/Galena area
• Demand Response

Products and services

• Demand Response
• FLEX Microtransit
• Mobility Management Coordination service that assists Delaware County residents — with emphasis on ADA and senior communities — in finding transportation solutions, providing travel training, resources, and connections to increase self-sufficiency for mobility-challenged individuals.
• Election Day Transportation Free transportation to and from polling locations on official Election Days for any Delaware County resident who needs a ride to vote; service is limited to Election Days only and does not cover early voting.
• Bus Bucks Program Discounted subscription fare program available monthly to riders age 55 and older, offering reduced pricing on Delaware County Transit services.

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

17 partnerships are on record, tiered core, major and minor.

• SourcePointcoreStrategic or Co-development PartnerArea agency on aging for Delaware County. DCT is a proud service provider for SourcePoint, providing transportation services for older adults in the community.
• Central Ohio Transit Authority (COTA)majorStrategic or Co-development PartnerRegional transit authority with transfer agreement allowing DCT riders to connect to COTA services. DCT can be used to connect to COTA on Sancus Road. Accept each other's transfers with possible additional costs.
• Delaware County Mobility ManagementmajorStrategic or Co-development PartnerPartnership for mobility coordination and management services in Delaware County. Website at DelawareMobility.com.
• Delaware County Dept. of Job & Family ServicesmajorStrategic or Co-development PartnerCounty agency providing employment and family services, potentially referring clients to transit services.
• American Public Transportation AssociationminorStrategic or Co-development PartnerNational trade association for public transportation. Membership provides industry resources, advocacy, and best practices.
• Ohio Public Transit AssociationminorStrategic or Co-development PartnerState-level transit association providing advocacy and resources for Ohio transit agencies.
• MidOhio Regional Planning CommissionminorStrategic or Co-development PartnerRegional planning organization for Central Ohio, coordinating regional transportation planning efforts.
• The Alpha GroupminorStrategic or Co-development PartnerCommunity services organization in Delaware County, potential partner for transportation coordination.
• Bridges Community Action PartnershipminorStrategic or Co-development PartnerCommunity action partnership providing services to Delaware County residents, potential referral source for transit services.
• Delaware General Health DistrictminorStrategic or Co-development PartnerCounty health agency, potentially referring patients to transit for medical appointments.
• Delaware County Sheriff's Department – ReentryminorStrategic or Co-development PartnerSheriff department program supporting reentry services, may use transit for transportation support.
• Del-mor DwellingsminorStrategic or Co-development PartnerHousing organization, potentially referring residents to transit services.
• HelplineminorStrategic or Co-development PartnerSocial services organization in Delaware County, referral partner for transportation needs.
• FreseniusminorStrategic or Co-development PartnerHealthcare provider (dialysis services) providing medical transportation referrals for patients.
• U.S. RenalminorStrategic or Co-development PartnerRenal care provider offering medical transportation to Delaware County Transit for patient appointments.
• Willow Brook Christian HomeminorStrategic or Co-development PartnerSenior living facility, referral partner for transportation services for residents.
• City of DelawaremajorStrategic or Co-development PartnerMunicipal government in Delaware County, partner for local transit services and FLEX coverage area.

Scale indicators2 records

Recent moves5 records

Expansion highlights6 records

Regional players

• Toledo Area Regional Transit Authority (TARTA): Northwest Ohio regional transit authority providing fixed-route, demand-response, and taxi-bus service. Comparable in mandate and geographic reach to DCT's countywide Demand Response.
• Laketran: Lake County, Ohio public transit agency providing demand-response and fixed-route service in a similar suburban/commuter county northeast of Cleveland. Closest methodological peer to DCT as a small Ohio county transit operator with demand-response focus.
• GoBus (MORPC): Central Ohio regional rural and intercity bus service operated by the Mid-Ohio Regional Planning Commission. Adjacent to DCT's service area and uses similar fixed-route and demand-response models for rural communities.
• Stark Area Regional Transit Authority (SARTA): Mid-sized Ohio regional transit authority operating demand-response and fixed-route service in Stark County. Comparable in scale and service mix to a DCT that has expanded under the proposed DCRTA model.
• Akron METRO RTA: Regional transit authority for the Akron urbanized area, operating bus and paratransit services. Comparable to a scaled-up DCT, particularly regarding ADA paratransit and mobility management.
• Greater Dayton RTA: Regional transit authority covering the Dayton, Ohio metro area with fixed-route and demand-response service. Useful peer for projecting how DCT's microtransit and regional coordination might evolve at greater scale.

Others

• Via Transportation: Technology partner that powers DCT's FLEX microtransit on-demand ride scheduling platform. Not a direct competitor but a strategic enabling vendor whose technology roadmap materially shapes DCT's service expansion.
• SourcePoint: Area agency on aging serving older adults in Delaware County. DCT is a contracted service provider for SourcePoint, making it both a customer and a partnership model for DCT's senior mobility services.

Direct peers

• Central Ohio Transit Authority (COTA): Regional transit authority serving Columbus and Franklin County with fixed-route bus and microtransit (COTA Connect). Most direct comparable as DCT has a transfer agreement with COTA and COTA serves adjacent Powell/Liberty markets DCT plans to expand into.

Emerging players

• Lyft Healthcare / Uber Health: Private TNC platforms offering NEMT and senior ride services, increasingly competing with public transit agencies for healthcare and senior trips. Comparable as alternative fulfillment layer for the same demand DCT serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/sharer.php?u=https%3A%2F%2Fwww.delcotransit.com%2F2024%2F01%2F10%2Fspecial-meeting%2F&t=Special%20Meeting
• LinkedInlinkedin.com/company/del-co-transit

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Delaware County Transit