De Vertrouwenspersoon B.V.

What De Vertrouwenspersoon B.V. does

De Vertrouwenspersoon B.V. is a Dutch professional services firm founded in 2011 and co-directed by Freek Walther and Jeanette Jager. The company deploys certified external confidential advisors (vertrouwenspersonen) to Dutch organizations to handle reports of undesirable behavior, psychosocial workload, and integrity violations, and supports these advisors with accredited training programs. Service delivery is national, organized through a regional contact structure covering West/North and South/East, with training primarily based in Amsterdam. Through its sister company Intagros B.V., recognized by the Ministry of Justice and Security, the firm extends into formal complaints and signal investigations.

The firm's core offerings span three streams: (1) recurring external confidant services to organizations that must comply with the Working Conditions Act and Whistleblower Protection Act; (2) accredited training, anchored by an LVvV-recognized four-day basic course (€1,595 per participant) and continuing professional development modules (€295 each) that award BNS points for registered confidants; and (3) formal complaints investigation and culture studies delivered via Intagros. Accreditations include LVvV course recognition, CRKBO vocational education registration, and MfN mediator continuing-education recognition (24 points at level 2). Training is delivered in both Dutch and English, with public sessions in Amsterdam and in-company variants.

Commercially, the firm operates a sales-led GTM with direct engagement via phone, email, and regional contact persons. The customer base spans 90+ named organizations across government, healthcare, education, sports, retail, F&B, real estate, and technology. The underlying technology stack is human-expertise-driven; there is no proprietary software platform, no API, and no disclosed AI capability. The company is privately held, founder-managed, and shows no evidence of external venture or private equity backing.

Name

De Vertrouwenspersoon B.V.

Legal name

De Vertrouwenspersoon B.V.

Website

https://devertrouwenspersoon.nl

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

De Vertrouwenspersoon B.V. is a Dutch professional services firm founded in 2011 that provides certified external confidential advisors, accredited training, and formal complaints investigation to organizations across the Netherlands, serving sectors including government, healthcare, education, and corporate.

Ownership category

akta.pro rank

Product category

Workplace Integrity & Confidential Advisory Services

NAICS

Management Consulting Services (54161), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Management Consulting Services (8742), Services-Educational Services (8200)

akta.pro primary industry

Risk, Compliance & Internal Controls Consulting (BPAHACAJ)

Keywords

• External confidential advisor
• Workplace integrity services
• Confidant training courses
• Complaints investigation services
• Psychosocial workload advisory

Headquarters

HQ city

Heerenveen

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. External Confidant Services: Provision of certified external confidants (vertrouwenspersonen) to organizations for handling undesirable behavior and integrity issues. Organizations subscribe to have external confidants available for their employees.
2. Training and Education Courses: Accredited basic training courses for confidants (four-day course at €1595), continuing professional development courses (€295 per course), and specialized training programs. Training is offered in Dutch and English, both in Amsterdam and in-company.
3. Complaint and Investigation Services: Formal complaints investigations, report/signal investigations, and culture studies conducted through sister company Intagros B.V., a Ministry of Justice and Security-recognized private investigation agency.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

De Vertrouwenspersoon B.V. provides external confidential advisors (vertrouwenspersonen) to Dutch organizations across sectors such as education, healthcare, government, sports, and corporate. The firm is an accredited training provider offering the four-day LVvV-accredited Basic Course for Confidential Advisors and continuing professional development modules. Formal complaints and signal investigations are delivered through sister company Intagros B.V., a Ministry of Justice and Security-recognized private investigation bureau.

Product overview

De Vertrouwenspersoon B.V. is a Dutch services company offering a portfolio centered on external confidential advisor (vertrouwenspersoon) services, accredited training programs, and formal complaints investigation. The core offering consists of external confidant placement for organizations across sectors (education, healthcare, government, corporate). The training portfolio is anchored by the LVvV-accredited Basic Course for Confidential Advisors (vierdaagse basisopleiding), available in both Dutch and English. Continuing professional development modules include Intervening in Inappropriate Behavior, The Confidential Advisor in a Multicultural Workplace, Education Sector training, Begeleiding van een Beschuldigde, Ingrijpen bij Grensoverschrijdend Gedrag, and Samenwerken met en Adviseren van Leidinggevenden. The Opleiding Particulier Onderzoeker en Klachtonderzoeker bridges private investigator certification with complaints investigation. Complaints investigation services are delivered through sister company Intagros B.V.

Differentiator

Problem solved

Functional benefit

Products and services

• External Confidant Services (Externe vertrouwenspersoon) Provision of certified external confidential advisors to organizations to handle reports of undesirable behaviour, psychosocial workload, and integrity issues across sectors including education, healthcare, government, and corporate. Services are typically contracted on an ongoing basis so organizations can offer employees regular access to confidential counselling.
• Basic Course Confidential Advisor (Basisopleiding Vertrouwenspersoon) Four-day accredited basic training course for becoming a confidential advisor, certified by the Landelijke Vereniging van Vertrouwenspersonen (LVvV). Available in Dutch and English in Amsterdam; upon successful completion participants can register for the central exam and assessment to become a registered confidential advisor.
• The Confidential Advisor in a Multicultural Workplace Continuing professional development course for confidants working in multicultural and international organizations, addressing cultural differences in communication, feedback, manners, and complaint filing. Delivered in English and awarding 4 BNS points.
• Intervening in Inappropriate Behavior Training focusing on why people fail to intervene in inappropriate behaviour, covering the bystander effect and cognitive dissonance. Participants learn to recognise and intervene effectively in workplace situations; awards 4 BNS points.
• Complaints Investigation (Klachtonderzoek) Formal investigation services for complaints regarding undesirable behaviour, conducted through sister company Intagros B.V., a Ministry of Justice and Security-recognized private investigation agency. Includes formal complaints investigations, report/signal investigations, and culture studies.
• Training Vertrouwenspersoon Onderwijs (Education Sector) Specialized training for confidants working in primary and secondary education, addressing the unique aspects and challenges of performing the confidant role in educational settings.
• Begeleiding van een Beschuldigde Training on supporting and guiding individuals accused of undesirable behaviour, covering both formal and informal processes. Awards 6 BNS points for registered confidants.
• Opleiding Particulier Onderzoeker en Klachtonderzoeker Training bridging private investigator certification with complaints investigation practice. Successful completion awards the recognized 'Particulier Onderzoeker' diploma and 36 PE points.
• Ingrijpen bij Grensoverschrijdend Gedrag Training on intervening in boundary-crossing behaviour, helping confidants recognize and act on inappropriate workplace conduct. Awards 4 BNS points.
• Samenwerken met en Adviseren van Leidinggevenden Training on effectively collaborating with and advising managers at various organizational levels. Awards 4.5 BNS points.
• In-Company Training (Training op maat) Customised delivery of all courses and trainings at the client organization's premises, allowing tailored content and convenience for larger organizations with multiple trainees.

Quantifiable outcome

• Participants can register as LVvV certified confidants after completing training, central exam, and assessment
• +1 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Intagros B.V.coreStrategic or Co-development PartnerIntagros B.V. is the sister company (zusteronderneming) of De Vertrouwenspersoon and is recognized by the Ministry of Justice and Security (Ministerie van Justitie en Veiligheid) as a private investigation bureau. While De Vertrouwenspersoon handles confidential advice and counseling, Intagros conducts formal investigations into signals, reports, and complaints regarding undesirable behavior. This partnership provides integrated service delivery from confidential guidance to formal investigation.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• ArboNed: One of the largest Dutch arbodiensten providing occupational health and safety services, including external confidant services as part of broader employer contracts. Comparable because it sells workplace-wellbeing and integrity-adjacent services to Dutch employers, but at significantly larger scale and as a bundle.
• Berenschot: Leading Dutch management and HR consulting firm advising public and private organisations on people, organisation, and compliance topics. Comparable as a broader consulting incumbent that can also deliver integrity, culture, and HR-policy advisory.
• Kiwa: Global testing, inspection and certification (TIC) company with Dutch operations that certifies training providers and professionals. Comparable in the sense that it operates in the certification/accreditation ecosystem that underpins LVvV and CRKBO frameworks relevant to De Vertrouwenspersoon's training business.
• HumanCapitalCare: Dutch arbodienst focused on sustainable employability and workplace wellbeing, including external confidant offerings. Comparable because it competes for the same employer-client pool seeking compliance and psychosocial support.
• Zorg van de Zaak: Large Dutch occupational health and wellbeing provider offering confidant and integrity services within integrated employer packages. Comparable as a competitor for outsourced confidant mandates, but operating from a much broader service portfolio.

Direct peers

• GIMD: Dutch investigation and integrity services firm specialising in workplace integrity, fraud, and undesirable-conduct investigations. Comparable as a direct competitor for formal complaints investigations — the segment De Vertrouwenspersoon delivers via sister company Intagros.
• Hoffmann: Netherlands-based corporate investigation and integrity firm serving employers on internal investigations and compliance. Comparable as a competing provider for the formal complaints-investigation work that Intagros performs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Vertrouwensps
• LinkedInlinkedin.com/company/de-vertrouwenspers

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about De Vertrouwenspersoon B.V.