What Gimd does

Gimd B.V. is a Netherlands-based B2B provider of psychosocial workplace services, operating since 1974 as part of the Zorg van de Zaak network and the broader Colbe European health-and-wellbeing network. The company sells a portfolio of professional services to employers covering corporate social work (bedrijfsmaatschappelijk werk), confidential advisor (vertrouwenspersoon) services, workplace mediation, financial counseling, and 24/7 trauma response, delivered through embedded on-site arrangements, on-call engagements, and training/certification programs. Underlying technology is minimal: Gimd does not operate a proprietary platform, relying instead on Zoom and Microsoft Teams for remote consultations, with ISO 27001 and NEN 7510 certifications supporting data handling for sensitive case data.

The business model is contract-based professional services billed to employers under multi-year agreements with annual indexing tied to the CAO Sociaal Werk collective labor agreement (covering July 2023–August 2025 with 7%/4%/4% scheduled salary increases). GTM is sales-led and direct, engaging HR departments and management of Dutch enterprises; the customer base of 940 registered employer clients spans aviation (KLM), insurance (Nationale Nederlanden), infrastructure (ProRail), healthcare (GGZ Friesland), labor integration (Lucrato), banking, construction, media, and museums. A secondary revenue stream comes from Gimd Trainingen, which delivers LVV-certified confidential advisor training and workshops. The company employs approximately 142 staff, has delivered 10,000+ annual interventions with 52% preventive and 85% return-to-work outcomes, and reports an 8.9/10 client satisfaction rating while self-positioning as market leader in Dutch psychosocial employee support. Recent leadership transitions include Binus Dieperink stepping down in September 2023 after 12 years, succeeded by Monique van Dongen-van Litsenburg and subsequently by Yvette Scheffer.

Name

Gimd

Legal name

Gimd B.V.

Website

https://gimd.nl

Company type

Private

Founded year

1974

Operating status

Operating

Short description

Gimd B.V. is a Netherlands-based B2B provider of workplace mental health services — corporate social work, confidential advising, mediation, financial counseling, and trauma support — sold under contract to Dutch employers across aviation, insurance, infrastructure, healthcare, and other sectors as part of the Zorg van de Zaak and Colbe networks.

Ownership category

akta.pro rank

Product category

Employee Assistance & Workplace Mental Health Services

NAICS

Management Consulting Services (54161), Professional, Scientific, and Technical Services (54)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Employee Assistance Programs (EAP) Management (HLAEAHAB)

Keywords

• Corporate social work
• Employee mental health
• Workplace mediation
• Confidential advisory services
• Psychosocial support services

Headquarters

HQ city

Leeuwarden

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services to Employers: Gimd provides contracted professional services to employers including corporate social work, confidential advisors, mediation, trauma support, and financial counseling. Services are delivered on behalf of the employer under customer agreements. Pricing is contract-based with annual indexing per CAO Sociaal Werk.
2. Training and Certification Programs: Gimd offers training programs including workshops and certification courses for becoming a (basic) confidential advisor (vertrouwenspersoon), with the ability to join the Landelijke Vereniging voor Vertrouwenspersonen (LVV) upon completion.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Gimd is a Dutch workplace mental health and psychosocial support provider that delivers contracted professional services to employers. Its portfolio centers on six expertises: corporate social work (bedrijfsmaatschappelijk werk), confidential advisors (vertrouwenspersonen), workplace mediation, financial counseling, and 24/7 trauma support, supplemented by an external complaints committee and training programs. Services are delivered by trained professionals either on-call, remotely via Zoom/Microsoft Teams, or embedded on-site within client organizations.

Product overview

Gimd is a workplace mental health services provider that offers a comprehensive suite of services focused on making employees and organizations mentally strong. The portfolio includes six core expertises: Bedrijfsmaatschappelijk Werk (Corporate Social Work) as the primary service, Vertrouwenspersoon (Confidential Advisors), Mediation, Hulp bij Financiële Zorgen (Financial Support), Traumabegeleiding en -opvang (Trauma Support), and an External Complaints Committee. Supporting offerings include Trainingen through Gimd Trainingen, Duurzaam@Work for sustainable employability, running therapy, stress tests in Dutch and English, FiT conversations, and caregiver coaching services. The organization operates as part of the Zorg van de Zaak/Colbe network and follows the CAO Sociaal Werk collective labor agreement.

Differentiator

Problem solved

Functional benefit

Products and services

• Bedrijfsmaatschappelijk Werk (Corporate Social Work) Low-threshold, short-term counseling and support for employees dealing with personal or work-related disruptions, focused on prevention and early intervention to maintain mental health and prevent absenteeism. Sold to employers as a contracted service for their workforces.
• Vertrouwenspersoon (Confidential Advisor) External confidential advisors who help make organizations socially safe, handling reports of cross-border behavior and undesirable conduct. Sold to employers including SMEs that lack internal confidential advisors.
• Mediation Mediation services for resolving workplace conflicts when parties cannot reach agreement on their own. Delivered by MfN-registered mediators in accordance with MfN guidelines for confidentiality.
• Hulp bij Financiële Zorgen (Financial Support) Counseling and support for employees experiencing financial worries to restore balance so they can refocus on work. Sold to employers as part of integrated wellbeing contracts.
• Traumabegeleiding en -opvang (Trauma Support) Professional 24/7 trauma response and support for employees who experience or witness shocking events at work. Provides immediate professional assistance after traumatic incidents.
• Externe Klachtencommissie (External Complaints Committee) External complaints committee for handling cross-border behavior and undesirable conduct in the workplace, consisting of a chair, two members with legal and psychosocial expertise, and a supporting secretary.
• Gimd Trainingen (Training Programs) Workshops and training across Gimd's expertise areas, including LVV-certified confidential advisor (vertrouwenspersoon) training programs that enable graduates to join the Landelijke Vereniging voor Vertrouwenspersonen (LVV).
• Duurzaam@Work Sustainable employability services focused on keeping employees vital and employable through comprehensive support strategies.
• Mantelzorgcoach (Caregiver Coach) Specialized coaching to help employees who are informal caregivers find better balance, providing information, advice, and support for setting boundaries.
• Runningtherapie (Running Therapy) Therapeutic use of gentle jogging for people with depression or other psychological complaints, combining physical exercise with mental support through 3-month programs.
• FiT-gesprekken (FiT Conversations) Functioneren in de Toekomst (Functioning in the Future) conversations — open discussions about vitality and ambitions to make topics like caregiving support discussable in a timely manner.

Quantifiable outcome

• 85% of employees who were sick at intake returned to work by the end of the intervention
• +5 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Colbe - The Work Wellbeing NetworkcoreStrategic or Co-development PartnerGimd is part of Colbe, described as the European network of specialists in health and wellbeing. Colbe comprises occupational health services, intervention companies, and training/consultancy firms. The network believes true wellbeing comes through connection and aims to make work a place where everyone feels at home and experiences meaning.
• Zorg van de Zaak NetwerkcoreStrategic or Co-development PartnerGimd operates as part of the Zorg van de Zaak network, which has appointed a Data Protection Officer to ensure all business units comply with privacy legislation. Within this network, Gimd provides psychosocial support services to employers and employees.
• Landelijke Vereniging voor Vertrouwenspersonen (LVV)minorStrategic or Co-development PartnerGimd trains professionals to become LVV-certified vertrouwenspersonen (confidential advisors). Graduates can join the LVV professional association. Gimd professionals can face complaints through LVV, BPSW, MfN, and NVVK channels.
• Mediation federatie Nederland (MfN)minorStrategic or Co-development PartnerGimd adheres to MfN guidelines for mediation services and confidentiality of mediation files. The MfN register provides best practices for confidentiality in mediation.
• Nederlands Centrum voor Beroepsziekten (NCB)minorOthersWhen occupational illness is suspected, Gimd can notify the company doctor who may file a report with the NCB.
• Oval (Branch Association)minorStrategic or Co-development PartnerGimd collaborates with Oval, a branch association, during the Week van de Werkstress campaign and other workplace wellbeing initiatives.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• OpenUp: European digital-first mental health platform serving employers across multiple countries with on-demand psychologist access — an emerging disruptor to traditional Dutch providers like Gimd, particularly for mid-market and prevention-tier buyers.
• Lyra Health: Employer-focused mental health benefits platform combining digital access with in-person counseling — an emerging international competitor illustrating the digital-enabled EAP model that Dutch traditional providers like Gimd must increasingly compete against.
• Spring Health: US-headquartered, Europe-expanding digital mental health platform serving employers with precision-matched therapy and EAP-style services — an emerging tech-enabled competitor whose model may eventually penetrate the NL market.

Broad incumbents

• Workplace Options: Global incumbent in the EAP and employee wellbeing space, serving multinational employers with counseling, mediation, and manager support — comparable to Gimd's bundled service model but at much larger international scale.
• Achmea / De Friesland Zorgverzekeraar (mental health benefit arms): Large Dutch health insurers and care providers that integrate behavioral health and psychosocial support into employer benefit offerings — adjacent incumbents competing for the same employer mental health wallet.

Direct peers

• ArboNed: One of the largest Dutch occupational health service providers, offering employer-facing services including absenteeism prevention, occupational health, and workplace mental health support — directly overlapping with Gimd's core bedrijfsmaatschappelijk werk and confidential advisor offerings.
• ICAS (International Employee Assistance Services): International EAP and employee wellbeing provider with Dutch operations offering counseling, mediation, and psychosocial support — directly comparable to Gimd's confidential advisor and corporate social work lines.
• Zorg van de Zaak (network parent ecosystem): The Dutch occupational health network within which Gimd operates and across which other comparable occupational health and absenteeism service units compete — relevant peer for understanding network economics and cross-unit competitive dynamics.
• HumanTotalCare: Dutch occupational health and wellbeing provider bundling absenteeism guidance, corporate social work, confidential advisors, and prevention programs for employers — a direct, full-stack competitor to Gimd in the NL market.
• 365/arbo (formerly 365 Werk & Inkomen): Dutch occupational health, absenteeism case management, and corporate social work provider competing for the same HR and employer procurement budgets as Gimd.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/gimd

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gimd