Direção-Geral da Administração da Justiça

Name

Direção-Geral da Administração da Justiça

Legal name

Direção-Geral da Administração da Justiça

Website

https://dgaj.justica.gov.pt

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Lisboa

HQ country

Portugal

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Criminal record certificate fees: DGAJ charges a standard fee of €5.00 for criminal record certificates issued to citizens. Certain categories of requests are exempt from fees including presidential candidates, military medal recipients, equality rights applicants, and military service candidates.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels3 records

Core offering

DGAJ is a central service of the Portuguese Ministry of Justice that provides administrative support to the functioning of courts. Its core offerings include criminal record certificate issuance for individuals and companies, management of judicial staff (oficiais de justiça), judicial archives administration, international judicial cooperation, and professional training through its Centro de Formação. Services are delivered through online portals, telephone lines, in-person counters, and integration with the Citius court management system.

Product overview

The Direção-Geral da Administração da Justiça (DGAJ) is a central service of the Portuguese Ministry of Justice that provides administrative support to courts. Rather than a unified software product, DGAJ operates a portfolio of distinct public-facing services: criminal record certificate services (for individuals, companies, contumacy certificates, and educational guardianship measures) accessible via online portal, phone, and in-person counters; the Tribunal Virtual for online judicial proceedings; the PIsAT platform for court archive information; international judicial cooperation services; a training center for judicial staff; and court archive management. These services are accessed through multiple channels including dedicated web portals, the Citius court information system, and physical service counters.

Differentiator

Problem solved

Functional benefit

Products and services

• Certificado de Registo Criminal de Pessoas Singulares Criminal record certificate service for individuals, allowing citizens to request and obtain official certificates attesting to their criminal history or its absence, available online, by phone, or in person. Priced at €5.00 per certificate with exemptions for certain categories.
• Certificado de Registo Criminal de Empresas Criminal record certificate service for companies and other legal entities, enabling businesses to obtain certificates of their criminal record status.
• Certificado de Contumácia Certificate of contumacy service for individuals who have failed to comply with judicial obligations, available as a standalone service.
• Certificado do Registo de Medidas Tutelares Educativas Certificate of educational guardianship measures record, documenting measures applied to minors, available as a standalone service.
• Tribunal Virtual Virtual court platform enabling online judicial proceedings and remote court services for legal professionals and court users.
• Plataforma de Informação sobre os Arquivos dos Tribunais (PIsAT) Information platform for court archives enabling consultation and management of judicial archive documentation across Portuguese courts.
• Agendamento de Atendimento de Registo Criminal Appointment scheduling system for criminal record services, allowing citizens to book time slots for in-person attendance at service counters.
• Cooperação Judiciária Internacional International judicial cooperation services including service of documents, taking evidence, cross-border civil litigation within the EU, and international child abduction matters.
• Centro de Formação Training center for judicial staff providing professional development programs and courses for court employees, including participation in European Judicial Training Network (EJTN) exchange programs.
• Arquivos dos Tribunais Court archives management services including central archives of districts, consultation of concluded judicial cases, and procedural dematerialization.
• Balcão do Arrendatário e do Senhorio (BAS) Tenant and landlord service counter for rental and eviction matters, providing a specialized channel for landlord-tenant disputes.

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core, regional and minor.

• AIMA - Agência para a Integração, Migrações e AsilocoreStrategic or Co-development PartnerForeign citizens can authorize AIMA to directly access their criminal records, eliminating the need for in-person visits to service counters. This integration facilitates the immigration and residency permit process by enabling direct data sharing between AIMA and DGAJ's criminal record system.
• RIAC - Rede de Atendimento ao Cidadão dos AçoresregionalChannel Partner/ Reseller/ DistributorRIAC stores in the Azores serve as authorized service counters for criminal record certificate requests, providing in-person service to residents of the Azores autonomous region.
• IGFEJ - Instituto de Gestão Financeira e Equipamentos da JustiçacoreStrategic or Co-development PartnerProtocol agreement between DGAJ and IGFEJ for coordination on justice administration matters and shared infrastructure.
• ACM - Alto Comissariado para as MigraçõesminorStrategic or Co-development PartnerACM referral for access to justice services, particularly relevant for immigrant communities seeking legal assistance and court services.
• COJ - Conselho dos Oficiais de JustiçacoreStrategic or Co-development PartnerJoint governance of data protection matters. The Data Protection Officer designated by DGAJ's Director-General serves both DGAJ and COJ.
• European Judicial Training Network (EJTN)coreStrategic or Co-development PartnerDGAJ's Training Centre participates in EJTN programs for European judicial training and professional exchange.
• Citius - Court Management SystemcoreTechnology or IntegrationIntegration with the Citius court management system for judicial administrative processes, court searches, and case management.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Italian Ministry of Justice: Italian ministry responsible for courts, prison administration, and justice services. Comparable in scope of justice administration including criminal records and court operations across a national jurisdiction.
• Ministerio de Justicia (Spain): Spanish Ministry of Justice encompassing broader justice administration including courts, registries, and international cooperation. Comparable as a public-sector peer for criminal records issuance and court administration, but operates at a higher organizational level than DGAJ.
• Bundesministerium der Justiz (Germany): German Federal Ministry of Justice responsible for justice administration policy. Comparable in regulatory authority over court operations and legal services, though operating at federal policy level rather than operational administration like DGAJ.

Direct peers

• De Rechtspraak: Dutch organization responsible for court administration in the Netherlands. Operates with similar scope — digital court services, citizen-facing portals, judicial cooperation — and serves as a benchmark for European court administration digitalization comparable to DGAJ.
• Courts Service Ireland: Irish agency managing the courts system in Ireland, including court buildings, security, and ICT. Comparable in operational mandate of supporting court functioning and digital service delivery to citizens, similar in size to DGAJ.
• HM Courts & Tribunals Service: UK executive agency under the Ministry of Justice responsible for administering courts and tribunals in England and Wales. Closely comparable in mandate (court administration support, digital services), regulatory moat, and government-entity structure to DGAJ.
• Direction des Services Judiciaires: French directorate under the Ministry of Justice responsible for court administration services. Comparable in regulatory monopoly status, organizational structure (centralized government directorate), and service portfolio (criminal records, court archives, training).

Others

• European Judicial Training Network (EJTN): EU network of judicial training providers where DGAJ's Centro de Formação is a member. Adjacent enabling institution where DGAJ both contributes and benefits from pan-European judicial training exchange.
• European e-Justice Portal: EU-wide portal providing cross-border access to justice services including criminal records exchange between member states. DGAJ participates as a national node; comparable as an adjacent enabling platform that shapes DGAJ's cross-border service delivery.
• Conselho Superior da Magistratura (Portugal): Portuguese High Council for the Judiciary that governs judges and court administration. Adjacent Portuguese justice institution working in coordination with DGAJ on court management and judicial policy.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/dire%C3%A7%C3%A3o-geral-da-administra%C3%A7%C3%A3o-da-justi%C3%A7a

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Direção-Geral da Administração da Justiça