DHL Express Latvia

What DHL Express Latvia does

DHL Express Latvia is the Latvian operating entity of DHL Express, the international express shipping brand of Deutsche Post DHL Group (FWB: DPS), providing time-definite international delivery from any location in Latvia to more than 220 countries and territories, with transit times of 1-2 business days within Europe and 2-4 business days worldwide. The company operates a customer center at Riga Airport (Mazā Gramzdas iela 9A, Lidosta "Rīga") and distributes services through courier pickup, dedicated DHL Service Points (including partner stores), DHL Pakomāts self-service lockers, plus intermodal access to Latvian Post and Omniva parcel lockers across Latvia. The technology stack centers on the MyDHL+ online booking and tracking platform, the DHL Express Mobile Application, optional security add-ons (Verified Delivery via unique QR codes), and DHL Special Services for mission-critical cargo including temperature-controlled, dangerous goods, and oversized shipments.

The product portfolio spans core international shipping (weight- and destination-based pricing with customs clearance, optional insurance, and packaging sold at Service Points) plus a layered set of add-on modules: On-Demand Delivery, Smart Return Options, GoGreen Plus (SAF-based insetting at 325 EUR per tonne CO2e, targeting up to 80% emissions reduction), and DHL GoGreen carbon-neutral shipping (EUR 0.10/kg offsetting with annual SGS-verified certification). Revenue is generated primarily through transaction fees calculated on actual or volumetric weight per shipment, complemented by customs clearance, insurance, carbon abatement, and value-added service fees. Customer segments are split between private individuals (DTC self-service via website, mobile app, and Service Points) and business customers, with the latter targeted through a sales force of 12+ named personnel including field sales, telesales, major-account management, and special-services representatives. The company also operates a Dynamic Discounting volume-based pricing program for B2B accounts, plus segment-specific promotions including a 20% ISIC student discount and a 20% discount on shipments over 10 kg to selected Middle East, Asia, and North Africa destinations valid through 31 August 2025.

Name

DHL Express Latvia

Legal name

DHL Express Latvia

Website

https://dhlexpresslatvia.lv

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

DHL Express Latvia is the Latvian subsidiary of Deutsche Post DHL Group's express division, providing time-definite international shipping from Latvia to 220+ countries (1-2 days Europe, 2-4 days worldwide) to private individuals, B2B accounts, and e-commerce businesses via MyDHL+, Service Points, lockers, and courier pickup.

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (492110)

SIC

Air Courier Services (4513), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

International Express (Time-Definite Cross-Border) (TLAAABAB)

akta.pro secondary industries

International Express / Time-Definite Small Parcel (TLAAANAB), Export Customs Clearance (Export Declarations & AES/EEI) (TLACAFAB)

Keywords

• International express shipping
• Parcel delivery services
• Customs clearance solutions
• E-commerce logistics
• Courier transportation

Headquarters

HQ city

Riga

HQ country

Latvia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Infrastructure, Supply Chain, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Express Shipping Services: Core revenue from transporting documents and parcels internationally via air and road transport. Charges calculated based on shipment weight (actual or volumetric, whichever is higher) and destination.
2. Customs Clearance Services: DHL handles customs documentation, duty payments, and clearance procedures on behalf of shippers and receivers, charging fees for these services.
3. Shipment Insurance: Optional insurance coverage for loss or damage to shipments, available for additional premium payment.
4. GoGreen Plus Carbon Reduction: Revenue from carbon abatement services using Sustainable Aviation Fuel, priced at 325 EUR per tonne CO2e reduced.
5. Dynamic Discounting Program: Volume-based discount program for business accounts where shipping discounts increase as shipping volume grows.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

DHL Express Latvia provides time-definite international express shipping of documents and parcels from Latvia to more than 220 countries and territories, with delivery in 1-2 business days within Europe and 2-4 business days worldwide. The service is accessible via the MyDHL+ online platform, the DHL Express Mobile App, courier pickup, and a broad drop-off and pickup network of DHL Service Points and parcel lockers (including third-party Latvian Post and Omniva lockers), complemented by customs clearance, shipment insurance, and sustainability add-ons (GoGreen Plus SAF, GoGreen carbon-neutral shipping).

Product overview

DHL Express Latvia operates as a single unified logistics platform offering express international shipping services with multiple access channels. The core offering centers on time-definite international delivery (1-2 days Europe, 2-4 days worldwide) accessible via the DHL Express Mobile Application, online booking through MyDHL+, physical DHL Servisa Punkts (Service Points), and DHL Pakomāts (Locker) networks. The product suite includes core shipping services (tracking, customs clearance, insurance) plus add-on modules for specialized needs (Verified Delivery for high-value B2C shipments, DHL Special Services for mission-critical cargo, On-Demand Delivery for recipient-controlled rerouting, and Smart Return Options for e-commerce). Sustainability offerings include GoGreen Plus (SAF-based insetting) and DHL GOGREEN (carbon offsetting with SGS certificates). The company also operates Dynamic Discounting and promotional pricing programs (ISIC Student Discount, Heavy Shipment Discount) for volume and segment-based savings.

Differentiator

Problem solved

Functional benefit

Brands

• GoGreen Plus: Sustainable Aviation Fuel solution to help businesses reduce carbon emissions associated with shipments
• GoGreen
• Verified Delivery
• Dynamic Discounting

Products and services

• DHL Express International Shipping
• DHL Express Mobile Application
• DHL Servisa Punkts (Service Point)
• DHL Pakomāts (DHL Locker)
• Online Shipment Booking
• DHL Express Packaging Solutions
• Shipment Tracking
• Customs Clearance Services
• On-Demand Delivery
• Verified Delivery
• DHL Special Services
• Smart Return Options
• GoGreen Plus
• DHL GOGREEN Carbon-Neutral Shipping
• Money-Back Guarantee
• Import Services
• Shipment Insurance

Quantifiable outcome

• 1-2 business days delivery within Europe
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and supporting.

• MozellocoreGTM or Marketing Partner · 23 November 2022Joint webinar partnership with Mozello (Baltic e-commerce platform) on customer experience and e-commerce best practices. Artūrs Švalbe from DHL Express Latvia served as E-commerce Manager and webinar co-host discussing delivery and shipping topics.
• ISIC (International Student Identity Card)coreGTM or Marketing PartnerDHL Express partnership with ISIC offering 20% discount on all DHL Express shipments for ISIC, ISIC Student, ITIC, and Swedbank ISIC cardholders. Discount applied via promotional code from ISIC Global app during checkout on MyDHL+.
• BP (formerly known as major SAF supplier)coreStrategic or Co-development PartnerOne of two landmark SAF (Sustainable Aviation Fuel) supply agreements. DHL Express announced major SAF deals with BP and Neste totaling more than 800 million liters, representing one of the largest ever sustainable aviation fuel commitments.
• NestecoreStrategic or Co-development PartnerOne of two landmark SAF (Sustainable Aviation Fuel) supply agreements. Neste partnership supports DHL's goal of using 30% Sustainable Aviation Fuel for all air transport by 2030.
• Latvian Post (Latvijas Pasts)supportingChannel Partner/ Reseller/ DistributorPartnership for accepting DHL shipments at Latvian Post parcel lockers (Latvian Post locker) throughout Latvia, extending DHL's self-service drop-off network.
• OmnivasupportingChannel Partner/ Reseller/ DistributorPartnership for accepting DHL shipments at Omniva parcel lockers throughout Latvia, providing additional self-service drop-off options for customers.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Aramex: Aramex provides international express delivery and logistics with strong Middle East/Asia reach, comparable in service mix to DHL Express Latvia's express parcel, customs clearance, and e-commerce fulfillment offerings.

Regional players

• PostNord: PostNord is the Nordic postal and logistics group serving the broader Nordic-Baltic region with parcel, e-commerce, and cross-border services, overlapping with DHL Express Latvia for Scandinavian–Baltic cross-border express flows.
• Omniva: Omniva operates the largest shared parcel locker network across the Baltics and is also a DHL Express Latvia drop-off partner. It competes as a regional last-mile and cross-border parcel alternative for Baltic SMBs and consumers.
• Latvijas Pasts (Latvian Post): Latvijas Pasts is the Latvian national postal operator already integrated into DHL Express Latvia's drop-off network via Latvian Post parcel lockers; it competes domestically for inbound/outbound parcels and universal postal services within Latvia.

Direct peers

• FedEx Express: FedEx Express is the closest global direct competitor to DHL Express, offering international time-definite air express delivery, customs clearance, and door-to-door parcel services to businesses and consumers worldwide. Directly competes for the same cross-border B2B and B2C shipper wallet.
• GLS (General Logistics Systems): GLS operates a pan-European parcel network with cross-border B2B emphasis and parcel locker (Parcellock) infrastructure, directly comparable to DHL Express Latvia's European express and locker offering.
• DPD Group: DPD is one of Europe's largest parcel delivery networks, offering cross-border B2B and B2C parcel services with pickup-point and locker infrastructure analogous to DHL Service Points and DHL Pakomāts in Latvia.
• UPS Express (UPS Worldwide Express): UPS provides international express parcel and freight services with time-definite delivery guarantees and customs brokerage, directly mirroring DHL Express Latvia's core international shipping offering for enterprise and SMB customers.
• EMS (Universal Postal Union / Cooperative international postal express): EMS is the global cooperative international express postal product delivered through national posts including Latvijas Pasts. It competes with DHL Express Latvia on international document and parcel shipping, typically at lower price points but slower transit.
• TNT Express (FedEx subsidiary in Europe): TNT has historically been a leading European road- and air-express competitor to DHL Express with strong intra-Europe time-definite coverage; now operating under FedEx, it competes head-to-head with DHL Express for European cross-border express volume out of the Baltics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/dhl-latvia

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DHL Express Latvia