Diakonisches Werk Freiburg

What Diakonisches Werk Freiburg does

Diakonisches Werk Freiburg is the Protestant welfare association (Wohlfahrtsverband) for the city of Freiburg in Baden-Württemberg, Germany, operating as a Körperschaft des öffentlichen Rechts (public law corporation) under the Evangelische Landeskirche in Baden. Founded in 1946, it delivers a broad portfolio of social services organized across eight core domains: housing and existential security, family services, children and youth (including 12 Kindertagesstätten/daycare centers), women's services, refugee and migration support, employment and integration, guardianship, and inclusion/disability services. Sub-brands include the 40-year-old Goethe2 counseling center, Die Spinnwebe second-hand shop for work integration, HILA Housing First for women, FreiJa anti-trafficking counseling, P.I.N.K. prostitution support, FreiRaum women's day center, the ABC disability program serving 1,200+ people annually, and the IFD supported-employment partnership.

The organization employs more than 420 staff across at least nine physical locations in Freiburg, with the headquarters at Haus der Evangelischen Kirche on Schnewlinstraße. Technology infrastructure is limited to a content website with Matomo self-hosted analytics, Twingle donation processing, and standard social media integrations - no proprietary platform, AI/ML capabilities, or APIs are in evidence. The business model is non-commercial: services are delivered free or subsidized to vulnerable populations, with revenue derived from a mix of church funding (via Evangelische Landeskirche in Baden), public social service contracts (Jobcenter, Sozialamt, KVJS-Integrationsamt), EU/AMIF project grants, and tax-deductible donations. Go-to-market is community-led, leveraging church parish referral networks, government agency referrals, and direct outreach to target populations. Recent strategic moves include the June 2026 acquisition of a 16-unit residential facility for the HILA program and completion of the EU-funded Startklar integration project (2022-2025) supporting 800+ third-country nationals.

Name

Diakonisches Werk Freiburg

Legal name

Diakonisches Werk der evangelischen Stadtkirche Freiburg - Körperschaft des Öffentlich Rechts

Website

https://diakonie-freiburg.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Diakonisches Werk Freiburg is the Protestant welfare association for the city of Freiburg, Germany, delivering housing, family, childcare (12 Kitas), women's, refugee, employment, and inclusion social services to vulnerable populations through 420+ staff.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Individual and Family Services (6241), Temporary Shelters (624221), Emergency and Other Relief Services (624230), Vocational Rehabilitation Services (624310)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Refugee & Immigrant Support Services (BPAGAEAI), Disability Services & Independent Living Support (BPAGAEAG)

Keywords

• Social welfare services
• Child daycare services
• Refugee counseling services
• Homeless housing assistance
• Disability inclusion services

Headquarters

HQ city

Freiburg

HQ country

Germany

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations: The organization accepts charitable donations from individuals and organizations. Donations are fully allocated to the designated purpose. Tax-deductible donation receipts are provided.
2. Church and Public Funding: As a welfare association of the Protestant Church and a public welfare organization, the organization receives funding from church sources and public contracts for social services.
3. Government Contracts: The organization operates under public mandates including integration services, housing assistance, childcare, and social welfare services funded by government contracts.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Diakonisches Werk Freiburg is a Protestant church-affiliated welfare association that delivers a multi-domain portfolio of social services in the Freiburg/Breisgau region, including housing and homelessness assistance, family and child/youth services (12 day care centers), women's services (anti-trafficking, prostitution support, women's shelter, Housing First), refugee and migration counseling, employment integration, legal guardianship (Betreuungsverein), and inclusion/disability support. It supplements its service operations with the social-enterprise Spinnwebe second-hand shop.

Product overview

Diakonisches Werk Freiburg is a Protestant welfare association (Wohlfahrtsverband) serving the city of Freiburg as a provider of comprehensive social services. The organization operates a diverse portfolio of services organized into eight main areas: Wohnen und Existenzsicherung (housing and security), Familie (family services), Kinder und Jugendliche (children and youth with 12 kindergartens/Kitas), Frauen (women's services), Flucht und Migration (refugee and migration services), Arbeit und Integration (employment and integration), Betreuungsverein (guardianship), and Inklusion und Teilhabe (inclusion services). Key sub-services include Goethe2 counseling for unemployed people (40 years), the Spinnwebe second-hand shop for work integration, FreiJa anti-trafficking counseling, P.I.N.K. prostitution support, the Brückenschlag housing agency, and the ABC disability support program. The organization employs over 420 staff and serves as a key social safety net for Freiburg's residents.

Differentiator

Problem solved

Functional benefit

Brands

• Die Spinnwebe: Second-hand department store and employment integration program offering work opportunities for unemployed people
• Goethe2
• FreiRaum
• ABC (Arbeitskreis Behinderte an der Christuskirche)
• FreiJa
• P.I.N.K.
• HILA
• SpDi
• IFD
• JuWo21
• Betreuungsverein

Products and services

• Children and Youth Day Care Services (12 Kindertagesstätten / Kitas)

Quantifiable outcome

• 12 Kindertagesstätten (Kitas) providing childcare for children from 1 year to school entry
• +2 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Integrationsprojekt StartklarcoreStrategic or Co-development Partner · 1 November 2022Project consortium with Diakonische Werke Breisgau-Hochschwarzwald, Freiburg, Lörrach, and Flüchtlingsrat Baden-Württemberg. Funded by European Union AMIF and church funds (Nov 2022 - Oct 2025).
• Ökumenisches Asylforum (Ecumenical Asylum Forum)coreStrategic or Co-development PartnerEcumenical collaboration between Protestant and Catholic churches, ACK, Caritasverband Freiburg-Stadt e.V., and Diakonisches Werk Freiburg. Coordinates refugee work in Freiburg with 6 meetings per year, information exchange, and joint advocacy.
• Inklusions- und Integrationsfachdienst (IFD) PartnershipcoreStrategic or Co-development PartnerTrägergemeinschaft (partnership of organizations) with Caritasverband Freiburg-Stadt e.V., Caritasverband für den Landkreis Breisgau-Hochschwarzwald e.V., and Diakonisches Werk Freiburg. Operates IFD for people with disabilities in employment.
• Netzwerk für Gleichbehandlung FreiburgminorStrategic or Co-development PartnerPart of 10 sub-projects of federal program TOLERANZ FÖRDERN - KOMPETENZ STÄRKEN. Network of 18 Freiburg institutions. pro familia has coordinating project leadership.
• Evangelische Landeskirche in BadencoreStrategic or Co-development PartnerParent church organization providing funding, oversight, and shared services including fundraising, engagement promotion, and relationship management.
• Diakonieverein beim Diakonischen Werk Freiburg e.V.coreStrategic or Co-development PartnerAssociated association responsible for Betreuungsverein (guardianship services) with its own legal identity and registration.
• Evang. Erwachsenenbildung Freiburg (EEB)minorChannel Partner/ Reseller/ DistributorAdult education provider offering courses and events listed on Diakonie website including spirituality, pilgrimage, and personal development programs.

Scale indicators3 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• IN VIA Freiburg: Catholic women's social service organization in Freiburg offering migration counseling, women's shelter services, and employment support. Direct peer for women's services and refugee/migration portfolio overlap.
• Caritasverband Freiburg-Stadt e.V. Catholic counterpart welfare organization operating in the same city of Freiburg, delivering overlapping social services (housing, migration, inclusion) through the Trägergemeinschaft IFD partnership. Direct ecumenical peer across the same service portfolio.
• AWO Kreisverband Freiburg: Workers' Welfare Association (Arbeiterwohlfahrt) chapter in Freiburg, providing comparable social services including childcare, family support, and refugee work. Direct competitor for public social-service tenders in the same geography.
• Deutsches Rotes Kreuz Freiburg: German Red Cross chapter operating in Freiburg, delivering parallel social services including migration counseling, family support, and emergency assistance. Direct local peer across welfare service lines.
• Arbeiter-Samariter-Bund (ASB) Freiburg: ASB regional association in Freiburg offering social services including assisted living, refugee support, and senior services. Comparable welfare-association peer in the same municipal market.

Emerging players

• Flüchtlingsrat Baden-Württemberg: State-level refugee council consortium partner in the EU-funded Startklar integration project. Comparable mission in migration/refugee services with policy advocacy and direct service delivery.

Regional players

• Caritasverband für den Landkreis Breisgau-Hochschwarzwald e.V. Caritas chapter for the surrounding Breisgau-Hochschwarzwald district, co-partner in the IFD Trägergemeinschaft. Regional peer covering adjacent geography with overlapping service portfolio.
• Malteser in Freiburg: Catholic aid organization operating in Freiburg with overlapping social services including refugee work, senior services, and integration support. Regional welfare peer with comparable mission.

Broad incumbents

• Diakonie Baden: State-level umbrella organization for Diakonie welfare services across Baden, under which Diakonisches Werk Freiburg operates. Broader incumbent providing shared services, advocacy, and coordination for member Diakonie works.
• Evangelische Landeskirche in Baden: Parent church organization providing funding, oversight, and shared fundraising infrastructure for Diakonisches Werk Freiburg. Broad incumbent setting strategic direction and resource allocation.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/diakonie.freiburg
• LinkedInlinkedin.com/company/diakonisches-werk-freiburg
• Instagraminstagram.com/dw_freiburg

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Diakonisches Werk Freiburg