Diakonisches Werk im Lkrs. Lörrach- Dienststelle Soziale Dienste

What Diakonisches Werk im Lkrs. Lörrach- Dienststelle Soziale Dienste does

Diakonisches Werk im Landkreis Lörrach is a church-affiliated non-profit social services provider (Körperschaft des öffentlichen Rechts) operating under the umbrella of the Evangelische Landeskirche in Baden and affiliated with the national Diakonie Deutschland and regional Diakonie Baden networks. It serves the Landkreis Lörrach district in Baden-Württemberg, Germany, through four regional offices (Lörrach headquarters, Rheinfelden, Schopfheim, Weil am Rhein) and a network of specialized centers including the Nadia Murad Zentrum (psychosocial care for refugees), Teilhabezentrum (autism/participation services), Mehrgenerationenhäuser, day centers, and senior housing. Its service portfolio covers general and psychological counseling, social-psychiatric services, debt counseling under §305 InsO, pregnancy conflict counseling under §219 StGB, supervised custody/access visits, refugee and integration support, family and youth programs, senior services, a food bank (Tafel), and digital literacy programs.

The underlying technology is non-proprietary and modest: a website built on LUKAS CMS, self-hosted Matomo web analytics with IP anonymization, Google Maps integration, consent management, and a third-party online counseling portal (beratung.diakonie.de) operated by Diakonie Deutschland. No proprietary AI/ML or custom platform is disclosed. Distribution is community-led and direct-to-consumer via walk-in centers, home/mobile visits, online counseling, school social work embedded in local schools, and partnership referrals from Jobcenter and municipal authorities.

The business model is a multi-source public-sector grant and donation funding model. Core revenue comes from the Landkreis Lörrach, Land Baden-Württemberg ministries (Social Affairs, etc.), federal ministries (Labour and Social Affairs, Interior, Family Affairs, Agriculture), and EU/ESF+ project grants for specific initiatives (ZuWege, bedarfs.gerecht, Mehrgenerationenhäuser, Digital Sprechstunde). The organization also receives church subsidies from Diakonie Baden, Diakonie Deutschland, and the two church district trustees (Markgräflerland and Breisgau-Hochschwarzwald), solicits donations via a dedicated Evangelische Bank account, and accepts sliding-scale client contributions for ongoing psychological counseling. Initial consultations and most regulated services (custody, debt counseling, ombuds, pregnancy conflict) are free. The organization employs ~6 staff within the focal 'Dienststelle Soziale Dienste' unit (per firmographic data) and is led by Geschäftsführerin Karin Racke; broader staffing across the Diakonie includes project-funded personnel, contracted counselors, and volunteers. Revenue is not publicly disclosed.

Name

Diakonisches Werk im Lkrs. Lörrach- Dienststelle Soziale Dienste

Legal name

Diakonisches Werk im Landkreis Lörrach

Website

https://diakonie-loerrach.de

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Diakonisches Werk im Landkreis Lörrach is a church-affiliated non-profit social services provider in Baden-Württemberg, Germany, offering counseling, mental health, refugee support, debt counseling, family services, and community programs across four regional offices and specialized centers.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Social welfare services
• Psychological counseling
• Debt counseling
• Migration support
• Family counseling

Headquarters

HQ city

Lörrach

HQ country

Germany

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government & Public Funding: Core funding comes from public sources including the Landkreis Lörrach, the Land Baden-Württemberg, and federal ministries. Services such as child custody counseling, ombuds services, debt counseling under § 305 InsO, and assisted contact services are funded by the district government.
2. Church Subsidies (Diakonie Network): As part of the Diakonie network of the Evangelical Church in Baden, the organization receives subsidies and operational support from Diakonie Baden, Diakonie Deutschland, and the two church districts (Markgräflerland and Breisgau-Hochschwarzwald) that serve as its trustees.
3. Donations: The organization actively solicits donations through its website and dedicated campaigns. A donation account is maintained at Evangelische Bank eG (IBAN: DE 71 5206 0410 0105 0204 33). Donations support charitable programs and services.
4. Client Contributions (Sliding Scale): For psychological counseling services, clients pay a contribution scaled to their income or pension. Initial consultations are free. Some services (e.g., custody counseling, separation/divorce with children under 18, ombuds services) are provided free of charge as they are funded by the Landkreis.
5. EU & Federal Project Grants: Specific projects receive EU and federal funding. The 'bedarfs.gerecht' project is co-funded by the European Union. The 'ZuWege' project is co-funded by the European Union and the Federal Ministry for Labour and Social Affairs. The Nadia Murad Zentrum received funding from the BMI and the Baden-Württemberg Ministry of Social Affairs.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels7 records

Core offering

Diakonisches Werk im Landkreis Lörrach is a multi-location charitable social services provider that delivers professional social, psychological, financial, and family counseling along with community psychiatric support, refugee psychosocial care (Nadia Murad Zentrum), debt counseling under § 305 InsO, pregnancy conflict counseling under § 219 StGB, senior and dementia services, school social work, integration management, and community meeting places. Services are offered free of charge or on an income-based sliding scale to individuals and families across the Lörrach district.

Product overview

Diakonisches Werk im Landkreis Lörrach is a charitable social services organization structured as a multi-location provider offering a broad portfolio of counseling, care, and community services. The core offering is organized into thematic areas: General Social Counseling (Allgemeine Sozialberatung) at four district locations; a suite of Psychological Counseling services including individual life counseling, couple counseling, counseling for the elderly and dementia, and custody/access counseling; specialized mental health services including the Social-Psychiatric Services (Sozialpsychiatrischer Dienst) and assisted housing; migration and integration support including the Nadia Murad Zentrum, integration management, health ambassadors, and digital bridges programs; family services including pregnancy conflict counseling, support for young families, and supervised access visits; financial support services including debt counseling and the food bank (Tafel); and community participation venues including multi-generation houses, Café Vielfalt, day facilities, and a digital helpdesk. Services are primarily free or low-cost, funded through church/state subsidies and donations. The organization does not offer a commercial technology product but operates digital platforms for online counseling access.

Differentiator

Problem solved

Functional benefit

Brands

• Nadia Murad Zentrum: Psychosocial center for refugees providing specialized trauma care, particularly for children, youth, and families who have fled war and persecution.
• #Cash statt Crash
• Sozialpsychiatrischer Dienst (SpDi)
• Mehrgenerationenhäuser

Products and services

• Allgemeine Sozialberatung (General Social Counseling) General social counseling available at all four district locations (Lörrach, Rheinfelden, Schopfheim, Weil am Rhein) and online, providing confidential advice for personal emergencies, financial problems and debt, and conflicts with authorities and agencies.
• Psychologische Lebensberatung (Psychological Life Counseling) Individual psychological counseling supporting people to manage personal challenges and develop new perspectives through therapeutic conversations and methods.
• Psychologische Paarberatung (Psychological Couple Counseling) Couple counseling that strengthens relationships and finds joint solutions for challenges, including communication patterns, emotional closeness, illness, and separation.
• Psychologische Beratung für Ältere und ihre Angehörigen (Counseling for Elderly and Relatives) Individual, couple, or family counseling for people aged 65+ and for caregivers addressing life challenges, emotional difficulties, role changes, and care-related burdens, with outreach counseling available.
• Psychologische Demenzberatung (Psychological Dementia Counseling) Psychological counseling for people with dementia and their families, helping find safe approaches to living with the disease, accepting changed family roles, and maintaining social participation.
• Psychologische Beratung für getrennte Eltern / Umgangsberatung (Custody and Access Counseling) Counseling for separated parents to reach amicable arrangements regarding children, addressing custody, visitation, parental task distribution, and parent communication.
• Begleiteter Umgang (Supervised Access Visits) Supervised visitation service enabling separated parents and children to maintain or rebuild contact, including family-court-ordered supervised access.
• Nadia Murad Zentrum (Nadia Murad Center) Psychosocial center for refugees providing culturally and professionally specific projects for healthcare and psychosocial care of refugee children, adolescents, and families, including individual therapy, family counseling, group treatments, and stabilization groups; awarded the Baden-Württemberg Integration Prize 2019.
• Sozialpsychiatrischer Dienst (Social-Psychiatric Services) Social-psychiatric services for chronically and severely mentally ill adults, jointly operated with Caritas Lörrach, providing community living support, crisis management, daily living support, and coordination with psychiatric clinics.
• Soziale Schuldnerberatung (Social Debt Counseling) Free and confidential debt counseling recognized under § 305 InsO, helping residents of Landkreis Lörrach with debt reduction, insolvency proceedings, P-account certificates, and prevention of wage garnishment.
• Schwangerschaftskonfliktberatung (Pregnancy Conflict Counseling) State-recognized pregnancy conflict counseling under § 219 StGB providing confidential guidance on decisions around unplanned pregnancy and issuing the required counseling certificate, offered in-person and online.
• Beratung und Hilfe für Schwangere und junge Familien (Counseling for Pregnant Women and Young Families) Counseling and support for expectant parents and young families including information on pregnancy, legal questions, financial assistance, long-term accompaniment, and group offerings.
• Tafel (Food Bank) Food bank providing food assistance to people in financial hardship across the district.
• Assistenz im Wohn- und Sozialraum (Housing and Social Space Assistance) Ambulatory assistance service for adults with chronic mental illness, providing support in their own apartments covering practical daily matters, livelihood security, employment, and independent living.
• Mehrgenerationenhäuser (Multi-Generation Houses) Multi-generation community centers in Weil am Rhein and Schopfheim providing space for counseling services, associations, employment promotion companies, and neighborhood activities, co-funded by the Federal Ministry for Family Affairs.
• Teilhabezentrum (Participation Center) Entry point for people with participation limitations and their families, providing support for children, youth, and adults on the autism spectrum or with other disabilities, including needs assessment and family accompaniment, supported by Aktion Mensch.
• #Cash statt Crash Project supporting people under 30 with budget planning, contracts, debt, and collection issues; available online, via Instagram, and in-person; funded by the Ministry for Social Affairs, Health and Integration Baden-Württemberg.
• Integrationsmanagement – Pakt für Integration (Integration Management) Integration management service where integration managers serve as the central point of contact for refugees, providing individualized support across life tasks from medical appointments to moves and developing short- and long-term integration plans.
• Digitale Brücken (Digital Bridges) Digital support program for people with migration backgrounds, providing training on smartphone and PC use, digital security, online banking, appointment booking, and digital contract signing; funded by Regierungspräsidium Stuttgart.
• Onlineberatung (Online Counseling) Online counseling platform for general social counseling and pregnancy counseling, accessed through the Diakonie Germany portal beratung.diakonie.de for digital access to services.

Named customers5 records

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

14 partnerships are on record, tiered core, major and minor.

• Diakonie BadencoreStrategic or Co-development PartnerDiakonie Baden, based in Karlsruhe, is the regional umbrella organization for Diakonie institutions in the Baden church region. It provides strategic guidance, standards, and support to the Diakonisches Werk im Landkreis Lörrach as a member organization.
• Diakonie DeutschlandcoreStrategic or Co-development PartnerDiakonie Deutschland, based in Berlin, is the national-level umbrella organization for Protestant welfare work in Germany. It sets standards, provides advocacy, and offers shared platforms (including the online counseling portal beratung.diakonie.de) used by the local organization.
• Evangelische Landeskirche in Baden (Church District of Markgräflerland and Breisgau-Hochschwarzwald)coreStrategic or Co-development PartnerThe two church districts (Markgräflerland and Breisgau-Hochschwarzwald) are the legal trustees (Rechtsträger) of the organization. They provide governance, oversight, and support, anchoring the organization within the Protestant church structure.
• Caritasverband für den Landkreis Lörrach e.V.coreStrategic or Co-development PartnerThe Caritas Lörrach is the co-operator of the Sozialpsychiatrischer Dienst (social psychiatric service), combining resources with Diakonie to provide community mental health services across the district. The two organizations also collaborate in the 'bedarfs.gerecht' EU-funded project.
• Gemeindepsychiatrischer Verbund Lörrach (Community Psychiatric Network Lörrach)coreStrategic or Co-development PartnerThe community psychiatric network coordinates services between the Diakonie, Caritas, clinics, doctors, and other social services to ensure integrated care for people with mental illness in the district.
• Jobcenter Landkreis LörrachcoreChannel Partner/ Reseller/ DistributorThe Jobcenter (job center / employment agency) refers Bürgergeld (citizen's benefit) recipients to Diakonie services including debt counseling, the 'ZuWege' project, and integration management. Diakonie provides § 16a SGB II debt counseling for eligible residents.
• BAfF (Bundesarbeitsgemeinschaft Flucht und Trauma)majorStrategic or Co-development PartnerThe BAfF is a partner in the 'bedarfs.gerecht' project alongside Diakonie Lörrach and Caritas Lörrach, funded by the European Union. BAfF contributes specialized expertise in psychosocial care for refugees and torture/trauma survivors.
• Evangelischer Kirchenbezirk MarkgräflerlandcoreStrategic or Co-development PartnerThe church district is a key co-organizer of events including the International Weeks Against Racism and other cultural/educational programs. It serves as a key partner in community outreach and advocacy work.
• Diakonie Breisgau-HochschwarzwaldmajorStrategic or Co-development PartnerDiakonie Breisgau-Hochschwarzwald is a project partner in the 'ZuWege' (Zukunftswege für Familien) project and co-develops family-oriented coaching services across the region.
• Sozialer Arbeitskreis (SAK) LörrachminorStrategic or Co-development PartnerA local social work partner organization based in Lörrach, working in the same ecosystem of social services in the district.
• Arbeit für Alle gGmbH (AfA gGmbH)minorChannel Partner/ Reseller/ DistributorA company for employment promotion based in Weil am Rhein, operating the adjacent Kita Sonnenschein and participating in the multi-generational house ecosystem at the Weil am Rhein location.
• Seniorenakademie Hochrhein-Wiesental e.V.minorStrategic or Co-development PartnerA partner in the Digital Sprechstunde program, contributing expertise in senior education and engagement.
• Werkraum SchöpflinminorStrategic or Co-development PartnerA cultural venue in Lörrach that co-organizes events with Diakonie including lectures, panel discussions, and democratic engagement events (e.g., 'Politik & Pizza' for young voters, book readings).
• Mediterranean Hope (Waldenserkirche Italien)minorStrategic or Co-development PartnerA migration program of the Federation of Evangelical Churches in Italy, run largely by the Waldensian Church. Francesco Piobbichi, director of the Dambe So shelter in Calabria, is a key collaborator on migration and anti-racism events organized by Diakonie Lörrach.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Caritas Deutschland: Germany's largest Catholic welfare organization, directly comparable in offering counseling, family services, refugee support, debt counseling, and senior care. Caritasverband für den Landkreis Lörrach is an explicit local co-operator and competitor of the subject organization.
• Malteser Deutschland: Catholic-affiliated welfare organization providing comparable social services including migration support, senior programs, and crisis intervention, often in parallel to Diakonie at the regional level.
• Johanniter-Unfall-Hilfe: Protestant-affiliated welfare organization offering comparable social services including senior care, refugee programs, and family support, frequently co-existing with Diakonie in regional welfare ecosystems.
• Arbeiterwohlfahrt (AWO) Bundesverband: One of Germany's six major welfare umbrella organizations. Provides comparable counseling, senior, family, and integration services across local AWO chapters nationwide, often competing with Diakonie for public contracts.
• Deutsches Rotes Kreuz (DRK): German Red Cross national society delivering social services including family support, refugee programs, and senior care. Operates comparable local chapters and competes for the same public funding streams.
• Paritätischer Wohlfahrtsverband: Umbrella organization for non-confessional welfare providers in Germany, covering member organizations in counseling, disability support, refugee integration, and family services with comparable funding models.
• Deutscher Caritasverband – Lörrach: The local Caritas organization operating in the same Landkreis Lörrach district. Joint-operates the Sozialpsychiatrischer Dienst with Diakonie Lörrach and competes for overlapping social-service funding.
• Sozialdienst katholischer Frauen (SkF): Catholic women's social service organization offering comparable counseling, pregnancy support, women's shelters, and family services across Germany with similar public-funding and church-subsidy revenue mix.

Broad incumbents

• Diakonie Baden: Regional umbrella organization for Diakonie institutions in the Baden church region. Provides strategic guidance and standards to Diakonie Lörrach as a member organization and is structurally the closest comparable regional welfare body.
• Diakonie Deutschland: National umbrella organization for Protestant welfare work in Germany and the direct parent network of Diakonie Lörrach. Provides the shared online counseling platform, standards, and advocacy infrastructure used by the subject organization.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/diakonisches-werk-im-lkrs.-l%C3%B6rrach--dienststelle-soziale-dienste

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Diakonisches Werk im Lkrs. Lörrach- Dienststelle Soziale Dienste