Disability Healthcare Support:Alicia Dunn & Dorothy Kamaker.

What Disability Healthcare Support:Alicia Dunn & Dorothy Kamaker. does

Disability Healthcare Support Australia is a Sydney-based, two-principal patient advocacy and NDIS support coordination practice operating as a shared marketing platform for the independent sole-trader businesses of Alicia Dunn and Dorothy Kamaker. The firm delivers specialist patient advocacy, NDIS support coordination (including Specialist Support Coordination for complex cases), capacity building, advance care planning and DIY advocacy coaching to people with disabilities, with a particular focus on NDIS-funded participants across the Sydney metropolitan area. Service delivery is entirely human-led — in-person, by phone, conference call or mobile home visits — with no technology platform, no app, no APIs and no AI capabilities underpinning the offering.

The business model combines NDIS-funded fee-for-service revenue (drawn from participants' core supports budgets, capacity building budgets, and plan-managed or self-managed arrangements) with private fee-for-service consulting. The client base is segmented across NDIS participants, support coordinators and plan managers, neonatal/paediatric families, and dementia/aged care clients. Go-to-market is community-led: a professional website, word-of-mouth referrals, and workshops delivered for Mosman and Northern Beaches Councils. The practice has received regional industry recognition in 2024 from the GHP Mental Health Awards and the APAC Insider Awards.

The operation is constrained in scale by its reliance on the personal availability of two founders and a small support workforce, and by its concentration in the Sydney metro market. No funding has been raised, no revenue has been publicly disclosed, and the structure of two separate sole traders with distinct ABNs limits the ability to raise institutional capital or pursue roll-up M&A without restructuring.

Name

Disability Healthcare Support:Alicia Dunn & Dorothy Kamaker.

Legal name

Disability Health Support Australia

Website

https://disabilityhealthsupport.com.au

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Disability Healthcare Support Australia is a Sydney-based patient advocacy and NDIS support coordination practice run by two clinical-nurse-turned-advocates (sole traders), delivering specialist healthcare navigation, capacity building and case management to NDIS participants and their families.

Ownership category

akta.pro rank

Product category

Disability Healthcare Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industry

Disability Services & Independent Living Support (BPAGAEAG)

Keywords

• NDIS support coordination
• Patient advocacy services
• Disability healthcare support
• Capacity building
• Complex case management

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. NDIS Funded Services: Services are funded through NDIS (National Disability Insurance Scheme) plans, including Specialist Support Coordination, Capacity Building (Improved Daily Living Skills), and Therapeutic Supports. Clients access funding via core supports budget, plan reviews, or self-managed NDIS arrangements.
2. Fee-for-Service Consulting: Professional consulting services provided by qualified health professionals, health advocates, and case managers. Initial complimentary 15-minute consultation offered.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Disability Health Support is a Sydney-based healthcare advocacy and NDIS support practice operated by two qualified health professionals (Alicia Dunn and Dorothy Kamaker). It delivers patient advocacy, NDIS Support Coordination, capacity building/skills coaching, and complex case management services to people with disabilities across all age groups, helping them navigate medical, hospital, and disability-related healthcare systems.

Product overview

Disability Health Support is a service-based healthcare advocacy practice operated by two sole traders (Alicia Dunn and Dorothy Kamaker) offering a unified suite of patient advocacy and NDIS support services. The core offerings include patient advocacy services, NDIS support coordination, capacity building programs, and complex case management (specialist support coordination). These services work together to help people with disabilities navigate the healthcare system, access appropriate disability-related health supports through the NDIS, build their independence through advocacy skills training, and receive expert case management during health crises or complex medical situations. Additional services include advance care planning guidance and DIY patient advocacy coaching for those who prefer to develop self-advocacy capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Advocacy Services Expert patient advocacy for people with disabilities to help them navigate the healthcare system, access appropriate care, and achieve optimal health outcomes through expert case management and direct support.
• NDIS Support Coordination Assistance with NDIS assessment, planning, and delivery of disability-related healthcare services, helping clients understand their NDIS plans and connect with appropriate supports and services.
• Capacity Building (Improved Daily Living Skills) Teaching clients patient advocacy skills and building their independence to exercise choice and control, develop support skills, and manage their own healthcare effectively.
• Complex Case Management (Specialist Support Coordination) Specialist support coordination for individuals with complex health needs, including building capacity and resilience when healthcare access and communication are breaking down, helping navigate the health system and respond in crisis situations.
• Advance Care Planning Guidance through the process of documenting an Advance Care Plan, including nomination of substitute decision makers and completion of advance care directives.
• DIY Patient Advocacy Coaching Training and coaching for disability-related health events where clients learn to become their own patient advocates with skills for life.

Quantifiable outcome

• Research shows that patients with effective patient advocates (health professionals) achieve best outcomes from medical and hospital care

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Mosman and Northern Beaches CouncilsminorStrategic or Co-development PartnerDorothy Kamaker provides workshops by invitation for Mosman and Northern Beaches Councils, promoting and teaching self-advocacy skills to community members. This relationship extends the company's reach into the community and establishes authority in disability advocacy.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• People with Disability Australia: Australia's peak disability advocacy organization representing people with disabilities at a national level. Directly comparable as the dominant not-for-profit advocacy voice for the same population that this practice serves through individualized patient advocacy.
• Leap in!: NDIS plan management and support coordination provider for participants across Australia. Comparable as a digitally-enabled NDIS services provider that supports participants with plan management and coordination — directly adjacent to the practice's NDIS support coordination offering.
• Synapse (formerly Brain Injury Association of NSW): Australian disability advocacy organization providing individual advocacy, information, and NDIS-related support. Comparable because it delivers advocacy and capacity-building services to people with disabilities through NDIS and related funding sources.
• Advocacy for Inclusion: ACT-based disability advocacy service covering individual advocacy, NDIS appeals, and systemic advocacy. Closely comparable in offering advocacy specifically tailored to NDIS participants and people with disabilities navigating complex systems.
• Inclusion Australia: National peak body for people with intellectual disability and their families, providing advocacy and information services. Comparable as a disability-focused advocacy organization serving members through NDIS and broader systems navigation.
• Health Care Consumers' Association: ACT-based healthcare consumer advocacy organization providing individual advocacy and system navigation support. Comparable in mission (healthcare consumer advocacy) and overlap with the practice's healthcare-navigation value proposition.
• Physical Disability Council of NSW: NSW peak advocacy body for people with physical disabilities, providing individual advocacy, information, and NDIS-related support. Directly comparable in service mix (advocacy + NDIS support) and in geographic footprint (NSW).
• My Plan Manager: Australian NDIS plan management provider supporting participants with financial administration of their plans. Comparable as a large-scale NDIS service provider operating in the same funding ecosystem as the practice.

Broad incumbents

• Carers NSW: NSW peak body for unpaid carers providing information, advocacy, and support services. Comparable because carers and families of NDIS participants are an overlapping stakeholder group with the practice's client base, and the organization operates in the same disability ecosystem.
• National Disability Services: Australia's peak industry body for disability service providers, representing over 1,000 member organizations. Comparable as the broader industry umbrella that frames the procurement and policy environment in which the practice operates.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ndis-disability-health-support

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Disability Healthcare Support:Alicia Dunn & Dorothy Kamaker.