DISABILITY NOTTINGHAMSHIRE

What DISABILITY NOTTINGHAMSHIRE does

Disability Nottinghamshire is a UK-registered non-profit charity headquartered in Mansfield Woodhouse, Nottinghamshire, that has delivered disability advice and support services since 1983. Originally established as D.I.A.L Mansfield and District and rebranded to its current name in 2009, the organisation provides free, confidential advice to disabled people and their families across Nottinghamshire County (excluding Nottingham City), reaching more than 2,000 individuals annually through telephone, email, in-person and digital channels.

Its core offering is casework and information on disability-related issues — benefits, welfare rights, housing, employment and local service navigation — supplemented by community engagement programmes including pop-up advice surgeries, social activities (such as the Our Voice singing group), befriending services, and the #CONNECTwithDN digital outreach channel. The website is supported by Browsealoud, a third-party assistive reading tool that improves accessibility for beneficiaries with reading or visual impairments; this is licensed technology rather than in-house AI. The charity was formally recognised as a User Led Organisation (ULO) by Nottinghamshire County Council in 2011, embedding lived experience of disability in its governance and service design.

Disability Nottinghamshire operates a grant-funded non-profit model with no disclosed commercial revenue, trading subsidiary or fee-based service. Funding has historically come from a diversified but relatively small set of charitable foundations and grant-makers, including the National Lottery Community Fund, Lloyds Bank Foundation, the Sir John Eastwood Foundation, the People's Postcode Trust and the Coalfields Community Investment Programme. Service delivery is carried out by a lean team of approximately 7 paid staff supported by volunteers, with recent expansion (2022) having added four new roles to support extended reach into the Mansfield and Ashfield Districts.

Name

DISABILITY NOTTINGHAMSHIRE

Legal name

Disability Nottinghamshire

Website

https://disabilitynottinghamshire.org.uk

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

1–10 employees

Short description

Disability Nottinghamshire is a UK non-profit charity providing free, confidential disability advice and support services to over 2,000 individuals annually across Nottinghamshire County via telephone, digital and in-person channels, funded by charitable grants.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Disability Rights & Accessibility Advocacy (BPAGAFAF), Disability Benefits Administration (BPAIAKAC)

Keywords

• Disability advice services
• Welfare benefits guidance
• Social care advice
• Tribunal representation support
• User-led advocacy

Headquarters

HQ city

Mansfield Woodhouse

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Donations and Fundraising: Individual donations, standing orders, and fundraising activities including events, payroll giving, and legacy gifts in wills
2. Charitable Grants: Funding from The National Lottery Community Fund, Sir John Eastwood Foundation, Lloyds Bank Foundation, People's Postcode Trust, Coalfields Community Investment Programme, and other grant-making bodies
3. Charitable Retail/Third-Party: Revenue through EasyFundraising (retailer percentage donations), corporate donations, and event-based fundraising

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Disability Nottinghamshire is a user-led charity that provides free, impartial disability advice, welfare benefits guidance, social care information, and support with appeals and tribunals to disabled people, their families and carers in Nottinghamshire. The organization also offers training and consultancy to professionals and partners, and engages local communities through pop-up hubs.

Product overview

Disability Nottinghamshire offers a comprehensive suite of advice and support services for people with disabilities across Nottinghamshire County (excluding Nottingham City). The core offering centers on free, confidential disability and carers advice, including information and advice, welfare benefits guidance, appeals and tribunals support, and social care advice. The organization also runs community programs including the "Our Voice" Singing Group, a user-led organization programme, RADAR keys distribution, and disability training consultancy services. Additional offerings include volunteering opportunities and befriending services. All services are delivered by people with personal experience of disability.

Differentiator

Problem solved

Functional benefit

Products and services

• Disability advice service

Quantifiable outcome

• Served 2,000 people across Nottinghamshire in the past year

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered supporting, minor and core.

• 34SPsupportingOthers · 5 October 2022Provides free website hosting for disabilitynottinghamshire.org.uk, helping maintain the website and keep service users updated
• Mansfield Bowling ClubminorGTM or Marketing Partner · 1 August 2022Hosted Presidents Charity Day event raising £1,210 for Disability Nottinghamshire; organisation is Presidents chosen charity of the year
• Citizen's Advice NottinghamsupportingStrategic or Co-development Partner · 27 July 2022Partnered to promote new autism services created by Nottingham CAB to help all those with autism, their families and carers improve access to timely, accessible information, advice and guidance
• BBC Radio NottinghamminorGTM or Marketing Partner · 29 July 2019Our Voice community choir made radio debut, members interviewed and performed songs on BBC Radio Nottingham programme
• Nottinghamshire County CouncilcoreStrategic or Co-development Partner · 29 March 2011Recognised Disability Nottinghamshire as official User Led Organisation in presentation by Chairman of Council. Supports the Disability Independent Advisory Group (DIAG) which influences service development for disabled people.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Others

• National Council for Voluntary Organisations (NCVO): Membership body representing the UK voluntary sector with sector data, training and infrastructure support relevant to grant-funded small charities. Comparable not on direct service delivery but as a sector infrastructure/peer network for a small charity navigating funding, governance and compliance.
• Nottinghamshire County Council - Adult Social Care: Local statutory authority that commissions disability and social care services in the same Nottinghamshire geography and formally recognises Disability Nottinghamshire as a User Led Organisation. Relevant as the primary commissioner/referrer relationship and as a peer in delivering social care advice to disabled residents.

Broad incumbents

• RNIB (Royal National Institute of Blind People): National charity providing advice, information and practical support for people with sight loss. Comparable as a disability-specialist advice provider with welfare benefits expertise and lived-experience-led service ethos, but disability-focused on visual impairment and operating UK-wide.
• Scope: National disability charity providing advice, information and support on benefits, employment and daily living. Comparable in core activity (disability advice, welfare benefits support) and target population, but delivers at national scale through multiple channels including online tools and a helpline rather than a local ULO model.
• Mencap: National learning disability charity providing advice, information and advocacy for people with learning disabilities and their families. Comparable as a disability-specific service-and-advocacy charity, though Mencap's specialism (learning disability) is narrower than Disability Nottinghamshire's broader disability remit and national scope dwarfs the local charity.
• RNID (Royal National Institute for Deaf People): National charity supporting the 12 million people in the UK who are d/Deaf or have hearing loss. Comparable on disability-specific advice and information provision and on positioning within Lloyds Bank Foundation's 2023 d/Deaf and Disabled-led funding programme, but a much larger national organisation.
• Carers UK: National membership charity for carers providing information, advice and advocacy around carers' rights and benefits. Directly comparable on one of Disability Nottinghamshire's three primary customer segments (carers and families of disabled people) and on welfare benefits advice, though at a national scale with policy/influencing focus.
• Disability Rights UK: National disabled-people-led organisation that campaigns, provides welfare rights advice and produces resources on disability benefits and rights. Comparable mission around welfare benefits navigation and disability-led advocacy, but operates at national scale with a much larger resource base than Disability Nottinghamshire's local User Led Organisation model.
• Sense: National charity supporting people who are deafblind or have complex disabilities, with information, advice and direct services. Comparable as a disability-led advice and support provider with lived-experience input, though Sense focuses on a more specific disability cohort and offers residential services alongside advice.

Direct peers

• Citizens Advice Nottingham & District: Local Nottingham-area advice charity delivering free, confidential information and advice on benefits, debt, housing and related matters. Directly comparable in geography, service mix (welfare benefits, appeals) and free-to-user advice model; Disability Nottinghamshire has even formalised a partnership with Citizens Advice Nottingham to promote autism services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/disability-nottinghamshire

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DISABILITY NOTTINGHAMSHIRE