DIVERA GmbH

What DIVERA GmbH does

DIVERA GmbH is a privately held German software company headquartered in Wuppertal that develops and operates DIVERA 24/7, a cloud-based SaaS platform for multi-channel alerting, real-time mission monitoring, and personnel availability management. The platform is built around a four-tier subscription structure — FREE, ALARM, PRO, and SERVER — and is delivered via native Android/iOS apps, a dedicated Monitor Desktop App for stationary displays at fire stations and control centers, and a web Single Page App. Core technical capabilities include multi-channel redundancy (app push, SMS, voice/TTS, POCSAG/TETRA pager), geofencing-based status automation, a REST API (v2) with webhook and Lua scripting support, and integration with more than 150 dispatch/control-center and radio-network partners including Eurofunk ELDIS 3, VIVASECUR, iSE COBRA, EDP-4, Hexagon Intergraph I/CAD, TETRAcontrol, and e*Message.

The company serves three primary verticals in Germany and German-speaking markets: public-safety/BOS organizations (fire departments, rescue services, civil protection), healthcare facilities (hospitals and clinics), and enterprises requiring crisis and human-resource communication. Its user base exceeds 400,000 first-responder and healthcare workers, supported by a hybrid go-to-market combining product-led self-registration on the FREE tier, a nine-person regional Handelsvertreter channel covering all major German states, and enterprise direct sales for multi-site PRO deployments and on-premise SERVER contracts. The company is founder-managed under sole managing director Sébastien Thommes, is privately funded with no disclosed institutional investors, holds ISO 27001 certification, and operates in a strictly domestic German market with 99.95%+ claimed platform uptime.

Revenue is generated through tiered SaaS subscriptions (FREE, ALARM, PRO), usage-based add-ons for SMS and text-to-speech voice calls, and custom-priced licensing for the on-premise SERVER enterprise deployment. Pricing is not publicly disclosed but follows a monthly billing cadence with annual payment options and SEPA direct debit, while SERVER contracts run on multi-year individual terms. Distribution is purely digital for SMB/volunteer organizations and field-assisted via regional representatives for enterprise and government buyers, with all sales and customer support delivered through a network anchored in Germany.

Name

DIVERA GmbH

Legal name

DIVERA GmbH

Website

https://divera247.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

DIVERA GmbH operates DIVERA 24/7, a German SaaS platform for multi-channel emergency alerting, real-time mission monitoring, and personnel availability management used by fire departments, rescue services, hospitals, and enterprises across Germany.

Ownership category

akta.pro rank

Headquarters

HQ city

Wuppertal

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription (Multi-tier): DIVERA 24/7 operates a tiered subscription model: FREE (free basic tier), ALARM (paid alerting), PRO (advanced features with central management), and SERVER (on-premise enterprise deployment). The platform is provided as SaaS with 99% uptime SLA at the router output of the data center.
2. SMS and Voice Call Add-ons: Usage-based charges for SMS alerts and text-to-speech voice calls as additional communication channels beyond app-based alerting.
3. Custom Enterprise Server Licenses: On-premise SERVER version for large organizations requiring self-hosted deployment with custom pricing and individual contract terms.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

DIVERA 24/7® is a SaaS platform for availability management, alarm notification, and mission monitoring used primarily by German fire departments, rescue services, and other BOS organizations. The platform provides multi-channel alerting (mobile app, SMS, voice call, POCSAG/TETRA pager) with real-time response tracking, integrates with German dispatch control center software (Einsatzleitsysteme), and offers personnel availability management, DSGVO-compliant team messaging, and digital forms. It is delivered via tiered subscriptions (FREE, ALARM, PRO, and on-premise SERVER) and accessed through web, Android, iOS, and a dedicated Monitor Desktop App.

Product overview

DIVERA GmbH offers DIVERA 24/7 as a unified SaaS platform for availability management, alarm notification, and mission monitoring serving emergency services (fire departments, rescue services) and critical infrastructure organizations. The platform architecture consists of four tiers: FREE (basic features for volunteer organizations), ALARM (paid version with SMS/voice and advanced alerting), PRO (enterprise with central management and cross-location monitoring), and SERVER (on-premise self-hosted deployment). Access is provided through native mobile apps (Android and iOS), a dedicated Monitor Desktop App for stationary displays, and a web-based Single Page App. Key integrated modules include Alarmmonitor for real-time mission display, Messenger for DSGVO-compliant team communication, Mitteilungen for internal messaging and scheduling, Formulare for digital reporting, Dashboard with customizable widgets, and Dienstplanmodul (DPM) for duty scheduling. The platform integrates with numerous dispatch/control center systems (Eurofunk ELDIS 3, Hexagon I/CAD, VIVASECUR, EDP-4, and others), TETRA/pager networks (TETRAcontrol, Airbus TETRA, e*Message), and smart home automation (Alexa, Philips HUE, Homematic). A REST API (v2) enables programmatic alarm triggering and data exchange.

Differentiator

Problem solved

Functional benefit

Products and services

• DIVERA 24/7 Platform Cloud-based SaaS platform for availability management, alarm notification, and mission monitoring targeted at German BOS organizations (fire departments, rescue services), healthcare facilities, and enterprises with on-call workforces. Offered in tiers FREE (basic alerting), ALARM (paid alerting with SMS/voice), PRO (enterprise central management), and SERVER (on-premise deployment).
• DIVERA 24/7 Alarm App (Android) Native Android application for receiving alarms, managing personal availability, team messaging, calendar, and digital forms. Supports geofencing-based automatic status detection, push notifications, and vehicle status tracking for first-responder and on-call personnel.
• DIVERA 24/7 Alarm App (iOS) Native iOS application for alarm reception, personal availability management, team messaging, calendar, and digital forms. Supports geofencing, push notifications, Siri Shortcuts, and Apple Watch integration for first-responder and on-call personnel.
• Monitor Desktop App Dedicated desktop application for displaying real-time alarm monitors, mission information, vehicle status, and availability dashboards on stationary screens at fire stations, control rooms, and dispatch centers.
• Alarmgeber (Alarm Server Software)

Quantifiable outcome

• Time advantage over classic pager (POCSAG) due to fast mobile internet transmission paths
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration33 records

Feature9 records

Partnerships

Eight partnerships are on record, tiered core.

• Eurofunk Kappacher GmbHcoreTechnology or IntegrationIntegration partner for Eurofunk ELDIS 3 dispatch control system. DIVERA 24/7 receives alarm data from Eurofunk systems and forwards alerts to response personnel.
• EDP Einsatzleitsoftware (Eifert-Systems)coreTechnology or IntegrationIntegration with EDP-4 dispatch control software. Bidirectional data exchange for alarm data transmission and status updates.
• VIVASECUR GmbHcoreTechnology or IntegrationIntegration partner for VIVASECUR DALLES and secur.cad dispatch systems. Alarm data exchange and monitoring integration.
• iSE Online GmbH (COBRA 4)coreTechnology or IntegrationIntegration with iSE COBRA 4 dispatch control system for alarm data transfer to DIVERA 24/7.
• E-Message (e*Cityruf / e*BOS)coreTechnology or IntegrationPager and two-way messaging integration partner providing POCSAG/TETRA alerting redundancy through e*Message services.
• Eurocommand (CommandX)coreTechnology or IntegrationIntegration with Eurocommand CommandX command support software for authorities and organizations with security tasks (BOS).
• TETRAcontrolcoreTechnology or IntegrationTETRA radio integration solution for forwarding TETRA alarms to DIVERA 24/7 and passing status information back.
• BosMoncoreTechnology or IntegrationOpen-source alarm monitoring software integration. BosMon can forward alarm data to DIVERA 24/7 and transmit FMS status updates.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Everbridge: Everbridge is a global mass-notification and critical-event-management platform serving enterprise, healthcare, and public-sector customers. It competes for the broader alerting and emergency-communication wallet share that DIVERA targets within its German niche.
• Singlewire Software (InformaCast): Singlewire's InformaCast is a mass-notification platform for emergency and operational communication in healthcare, education, and enterprise. It competes with DIVERA in healthcare and enterprise alerting use cases, especially for in-building and IP-based notification.
• Crisis24 (Gardian): Crisis24 (a GardaWorld company) offers mass-notification and travel-risk-management platforms used by enterprises for personnel safety and emergency communication — overlapping with DIVERA's enterprise emergency-management and human-resource use cases.
• OnSolve: OnSolve provides mass notification, critical event management, and emergency communication software for enterprises and public-sector agencies. It competes with DIVERA for enterprise and healthcare alerting budgets outside the German BOS core.
• Motorola Solutions (CommandCentral): Motorola Solutions provides CommandCentral and other public-safety software suites including CAD and dispatch. As a major incumbent in the German and European public-safety stack, it represents the broader competitive and partnership landscape for DIVERA's dispatch-system integrations.
• Hexagon Safety & Infrastructure (Intergraph I/CAD): Hexagon's Intergraph I/CAD is a Computer-Aided Dispatch system integrated with DIVERA 24/7. As a major global CAD vendor serving public-safety agencies, Hexagon is both an integration partner and an adjacent incumbent competing for control-center software budgets.
• Eurofunk Kappacher GmbH: Eurofunk is a German manufacturer of ELDIS 3 dispatch/control-center software with which DIVERA 24/7 integrates. Eurofunk serves BOS dispatch operations and represents both a critical integration partner and an adjacent incumbent in the same public-safety value chain.

Emerging players

• Zello: Zello is a push-to-talk and team-communication app widely used by first responders and frontline workers. While positioned differently (voice-first walkie-talkie), it is comparable to DIVERA in serving volunteer fire, rescue, and operational teams with mobile voice communication.
• Regroup Mass Notification: Regroup is a mass-notification platform for higher education, healthcare, and enterprise. It competes with DIVERA's enterprise alerting proposition and provides an alternative for organizations evaluating multi-channel emergency-communication tools.

Direct peers

• GroupAlarm: GroupAlarm is a German alerting and communication platform for emergency response and crisis management. It is explicitly listed as both an integration partner of DIVERA 24/7 and a direct competitor offering overlapping alarm-automation workflows for German BOS and enterprise customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/fire-rescue-instructions-gmbh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DIVERA GmbH