Dlock

What Dlock does

DLock Hospitality is a São Paulo-headquartered, privately held Brazilian provider of electronic locking and access-control systems serving the hospitality, residential, corporate, real-estate development and condominium-administration markets. The company offers six lines of electronic locks (Basic, Elite, Select, Pro, NR and Hospitality) spanning proximity-card, password, Bluetooth Low Energy, biometric fingerprint and facial-recognition access methods, alongside complementary products including energy savers (BLE/WiFi gateway variants), smart safes, access controllers, mini bars and accessories. Two software platforms anchor the ecosystem: DLock-XP for residential, rental and corporate environments, and DLock Hospitality (deployable on-premise or cloud) for hotels, both exposed via APIs and integrated with property management systems and self-service check-in kiosks.

The business model is predominantly hardware-led, with revenue generated through one-time sales of locks and accessories, supplemented by subscription and rental contracts (notably the condominium rental model bundling hardware, updates and maintenance), professional services (installation, software implementation, training, technical assistance, post-sale support), and recurring SaaS revenue from the DLock Hospitality and DLock-XP platforms. DLock Hospitality was formed through the merger of DLock Fechaduras Biométricas (founded 2001) and ADEL Brasil (operating since 2005), combining residential/corporate and hospitality expertise. The firm employs roughly 10-11 people, sells via direct enterprise field sales and quote-based pricing, and is the holder of Anatel and CE certifications on key hospitality SKUs (DLH-5700 C2, DLH-4800 PNB). Geographic focus is Brazil-only, with the headquarters at Rua Barra Funda, 967 in São Paulo.

Name

Dlock

Legal name

DLock Hospitality

Website

https://dlock.com.br

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Hardware Sales: Sale of electronic locks (DLH series), smart safes, energy savers, access controllers, and mini bars as primary revenue stream. Products sold with various feature tiers (Basic, Elite, Select, Pro, NR, Hospitality lines).
2. Software/System Subscriptions: SaaS-style revenue from DLock Hospitality and DLock-XP software platforms for access control management, available on-premise or cloud computing models.
3. Rental Model for Condominiums: Rental option for condominiums including updates and maintenance in the contract, offering predictability of costs for administrators.
4. Professional Services: Installation services for locks and accessories, software implementation and installation, technical assistance, operator training and recycling, and post-sale support.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

DLock manufactures and sells electronic access control locks (six product lines: Basic, Elite, Select, Pro, NR, and Hospitality) with biometric, RFID, BLE, facial recognition, password, and physical key authentication. The company also offers supporting hardware including energy savers, smart safes, access controllers, and mini bars, plus two proprietary software platforms (DLock-XP for residential/corporate and DLock Hospitality for hotels) available on-premise or in the cloud with PMS API integration. Professional services including installation, training, software implementation, and technical support are bundled with hardware sales.

Product overview

DLock Hospitality offers a comprehensive smart access and hospitality management ecosystem resulting from the 2024 merger of DLock Fechaduras Biométricas (founded 2001) and ADEL Brasil (since 2005). The product portfolio centers on electronic locks organized into six lines: Basic (DLH 1300, DLH 1400 MC), Elite (DLH 2200, DLH 3700 B, DLH 9000 R), Select (DLH-4800 PNB, DLM-01), Pro (DLH 4900 CF, DLH 9300 A, DLH 9900), NR (DLH 1900 BN), and Hospitality (DLH 1900 C, DLH 5700 C2). Supporting products include energy savers (Economizador C and C BLE/WIFI), smart safes (Cofre DLH), access controllers, mini bars, and accessories. Two software platforms manage the ecosystem: DLock-XP for residential, rental, and corporate markets; and DLock Hospitality for hotels with both on-premise and cloud deployment options. The company also provides installation, training, software implementation, technical support, and post-sale services.

Differentiator

Problem solved

Functional benefit

Brands

• DLock-XP: Exclusive application for the residential, rental, and corporate market. Compatible with Android and iOS, allows remote management of digital keys, access permissions, and real-time monitoring.
• DLock Hospitality (software line)

Products and services

• Fechaduras Eletrônicas DLock Electronic locks combining biometric fingerprint, facial recognition, RFID proximity card (13.56 MHz), Bluetooth app, password, and physical key access, organized into Basic (DLH 1300, DLH 1400 MC), Elite (DLH 2200, DLH 3700 B, DLH 9000 R), Select (DLH 4800 PNB, DLM-01), Pro (DLH 4900 CF, DLH 9300 A, DLH 9900), NR (DLH 1900 BN), and Hospitality (DLH 1900 C, DLH 5700 C2) lines for residential, corporate, and hospitality buyers.
• DLock-XP Mobile (Android/iOS) and web application platform for residential, rental, and corporate markets enabling remote key granting and revocation, access period definition, biometric enrollment, and real-time access monitoring.
• DLock Hospitality System Hotel access management software available on-premise or as cloud computing, supporting guest and staff access via proximity cards, passwords, or mobile apps, with PMS integration and full administrative area control.
• Economizadores de Energia Energy-saving devices integrated with electronic locks via proximity cards, automatically activating room power when guests insert their card and deactivating when removed; advanced models add BLE and WiFi gateway for remote energy management.
• Cofres Inteligentes (Smart Safes) Electronic safes for hotel guest rooms featuring LED display, ADA-certified keypad, motorized locking mechanism with dual 20mm bolts, 200-event audit trail, and emergency opening via mechanical key or optional CEU unit.
• Controladores de Acesso Access control devices managing entry permissions for staff and administrative areas within hospitality and corporate environments.
• Mini Bares Mini bars for hotel guest rooms.
• Acessórios Accessories including proximity cards, tags, bracelets, and emergency mechanical keys for electronic locks.
• Instalação das Fechaduras e Acessórios Professional installation service for electronic locks and accessories by trained technical teams.
• Treinamentos e Reciclagens Operacionais Operational training and refresher courses for efficient use of electronic locks, software, and access control systems.
• Implementação e Instalação de Softwares/Aplicativos Software and application implementation and installation services with focus on performance and efficient integration.
• Assistência Técnica Especializada Specialized technical assistance for installed systems ensuring continuous performance.
• Pós Venda e Suporte Post-sale support providing agile, attentive, and effective service with continuous technical support.

Quantifiable outcome

• 2-year average battery life on electronic locks
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

One partnership is on record.

• PMS (Property Management System) IntegrationscoreTechnology or IntegrationDLock Hospitality electronic locks integrate with hotel Property Management Systems (PMS) widely used in the market, optimizing processes and centralizing access control. The solution also enables integration with self-service check-in kiosks connected to reservation platforms.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Paxos (Brasil) / Control iD: Brazilian electronic access control and time-attendance hardware vendor; competes directly with DLock in the local market for biometric/RFID access controllers and locks in commercial and condominium settings.

Direct peers

• Salto Systems: Spanish-based electronic access control provider offering cloud-based locks (Salto KS) for hospitality, co-working, and residential — overlaps with DLock-XP and DLock Hospitality's mobile/Bluetooth credential model.
• Onity (ASSA ABLOY): Specializes in electronic hotel locks, in-room safes, and energy management devices — a near-direct match to DLock's lock + energy-saver + smart-safe bundle for hospitality.

Broad incumbents

• ASSA ABLOY (VingCard): Global leader in locks and access solutions; its VingCard line is the dominant electronic lock brand for hotels worldwide — directly comparable to DLock's hospitality product line and PMS-integrated offerings.
• dormakaba: Swiss-listed global provider of access control, door hardware, and hotel locking solutions (including the Saflok and Oracode brands), competing head-to-head with DLock in hotel and STR electronic locks.
• Honeywell Commercial Security: Offers electronic access control and integrated security solutions for commercial buildings and hospitality; serves as a broader incumbent that competes for the same enterprise customers as DLock Hospitality.
• Allegion: US-listed global security products company (Schlage, Von Duprin, ISONAS) with electronic and biometric locks across residential, commercial, and institutional segments — broader incumbent competing with DLock's full portfolio.

Emerging players

• Igloohome: Smart lock vendor focused on short-term rental and property management operators with time-bound PIN codes and Bluetooth keys — closely aligned with DLock's STR/LTR and property-manager use cases.
• RemoteLock: Cloud-based access control platform supporting multiple smart lock brands, popular with vacation rental operators and multi-property managers — competes with DLock-XP's remote key management for STR.
• Nuki Home Solutions: Austrian smart lock maker with Bluetooth/Wi-Fi retrofit locks and an API platform for rentals — similar technology stack and STR/property-manager positioning to DLock's Bluetooth-based product lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@dlockbrasil
• Facebookfacebook.com/dlocksp
• Instagraminstagram.com/dlockoficial
• LinkedInlinkedin.com/company/dlock

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dlock