Kring-apotheek de Dokkumer Wâlden

What Kring-apotheek de Dokkumer Wâlden does

Kring-apotheek de Dokkumer Wâlden, doing business as Alphega Apotheek De Dokkumer Wâlden, is a single-location community pharmacy operating from Mûnewei 27, 9104CX Damwâld in the Friesland province of the Netherlands. It serves registered local residents in the Dokkumer Wâlden area with prescription dispensing, chronic medication management, and a suite of pharmacy services including medication safety monitoring (Medicatiebewaking), smoking cessation support, skin care advisory, and pharmacogenetic testing. The firm employs approximately 8 staff, including two BIG-registered licensed pharmacists (May Rozendal-Pouw and Sandra de Vries), and operates with reduced Monday-Friday hours due to staffing constraints, referring after-hours emergencies to SpoedApotheek Dokkum eo.

The pharmacy's core technology stack is centered on electronic prescription integration with local general practitioners, enabling bidirectional flow of prescriptions and medication delivery notifications. It is connected via secured computer links to Alphega-Apotheek de Dorpsacker in de Westereen for cross-pharmacy patient data sharing, and participates in the national MijnMitz health data consent platform supported by the Dutch Ministry of VWS. Patient-facing infrastructure includes the Servilocker 24/7 automated medication pickup locker, a private consultation room (Spreekkamer), and the Kijksluiter video library (~10,000 animated medication instructions). The pharmacy is part of the Alphega network franchise, with Alliance Healthcare Nederland serving as the parent/backer providing shared branding, technology platform, marketing assets, and quality standards.

Revenue is generated primarily through Dutch health insurance reimbursement for dispensed prescription medications under the preferentiebeleid (preference policy) framework, supplemented by professional service fees for counseling, health checks, and smoking cessation support. Pricing is not publicly disclosed; the repeat prescription service is provided free of charge to drive patient retention, while certain ancillary items (e.g., needle containers from non-standard suppliers) carry a €5 fee. The go-to-market motion is community-led, relying on local presence, physician referrals, and word-of-mouth within a defined rural catchment — supplemented by the Alphega website, newsletter, and chat service for digital touchpoints.

Name

Kring-apotheek de Dokkumer Wâlden

Legal name

Alphega Apotheek De Dokkumer Wâlden

Website

https://dokkumerwalden.nl

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Alphega Apotheek De Dokkumer Wâlden is a single-location community pharmacy in Damwâld, Friesland, Netherlands, serving local residents with prescription dispensing, chronic medication management, and ancillary clinical services as part of the Alliance Healthcare Nederland–backed Alphega network franchise.

Ownership category

akta.pro rank

Product category

Community Pharmacy Services

NAICS

Pharmacies and Drug Retailers (456110), Pharmacies and Drug Retailers (45611)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Chronic Condition Medication Programs (e.g., diabetes, hypertension) with Integrated Prescribing (HLALAIAH)

Keywords

• Community pharmacy services
• Prescription medication dispensing
• Repeat prescription management
• Medication monitoring
• Pharmaceutical care counseling

Headquarters

HQ city

Damwâld

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Prescription Medication Sales: Dispensing prescription medications to registered patients. Revenue generated through Dutch health insurance reimbursement system. Pharmacies bill health insurers directly for covered medications under the preferentiebeleid (preference policy) framework.
2. Pharmacy Services: Various healthcare services including medication monitoring, counseling, health checks, and smoking cessation support. Some services may be covered by health insurance.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Kring-apotheek de Dokkumer Wâlden is a community pharmacy that dispenses prescription medications to local residents in the Dokkumer Wâlden area of Friesland, Netherlands. It provides automated repeat prescription management, medication safety monitoring, chronic medication counseling, pharmacogenetic testing, smoking cessation support, skin care advisory, and 24/7 medication access via a Servilocker pickup system, with home delivery for mobility-limited patients. Electronic prescriptions are received directly from local physicians through a secure computer connection, and the pharmacy is integrated with the Alphega pharmacy network for coordinated care.

Product overview

Alphega Apotheek De Dokkumer Wâlden is a community pharmacy offering a unified portfolio of pharmaceutical services and products. The core offering centers on medication dispensing, repeat prescription management (Herhaalservice), and medication safety monitoring (Medicatiebewaking). These are complemented by convenience services including a 24/7 medicine pickup locker (Medicijnkluis/Servilocker), home delivery (Bezorgservice), and online consultation capabilities. The pharmacy also provides specialized services such as pharmacogenetic testing, smoking cessation support, and skin care products. A dedicated consultation room (Spreekkamer) enables private health discussions. Digital access is supported through the Alphega chat and an online consultation platform, while Kijksluiter provides animated instructional videos for medications. The pharmacy operates within the Alphega network, with electronic connectivity to local doctors and partner pharmacies for prescription transmission and medication data sharing.

Differentiator

Problem solved

Functional benefit

Products and services

• Herhaalservice (Repeat Prescription Service) Free automated repeat medication service that coordinates with the patient's doctor to prepare chronic medications every three months, eliminating the need for patients to call the doctor's office for refills.
• Medicijnkluis / Servilocker (24/7 Pickup Locker) 24/7 automated pickup locker allowing patients to collect their medications at any time using a pickup code, accompanied by a notification message service when medications are ready.
• Bezorgservice (Home Delivery Service) Home delivery service for medications, available Monday through Friday, primarily intended for patients who cannot visit the pharmacy in person. Repeat medications are delivered 2 working days after ordering.
• Medicatiebewaking (Medication Monitoring) Medication safety monitoring service that checks for potential issues such as drug interactions, allergies, and patient-specific factors like pregnancy or breastfeeding.
• Spreekkamer (Private Consultation Room) A dedicated private consultation room within the pharmacy where patients can discuss health matters confidentially with staff.
• Farmacogenetische test (Pharmacogenetic Testing) Pharmacogenetic testing service that analyzes how an individual's genetic makeup affects their response to medications.
• Stoppen met roken (Smoking Cessation Support) Smoking cessation support program helping patients quit smoking through pharmaceutical guidance and counseling.
• Online Consult Remote consultation service for homebound patients to receive pharmaceutical advice without visiting the pharmacy in person.
• Huidverzorging (Skin Care) Skin care product line and advisory service focused on proper dermatological care.
• Alphega Chat Live chat functionality allowing patients to ask questions to the pharmacy directly.
• Actueel medicatieoverzicht (Current Medication Overview) Current medication overview service allowing patients to access their medication summary through the Alphega pharmacy system.
• Kijksluiter (Medication Instruction Videos) Library of approximately 10,000 animated videos explaining how to use medications, providing visual instructions for patients.

Quantifiable outcome

• Medications ordered before 10:00 AM are ready for pickup after 13:00 on the second working day

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Alphega-Apotheek de Dorpsacker (Westereen)coreTechnology or IntegrationConnected via computer systems for coordinated patient care. Allows sharing of medication information when patients visit either pharmacy location.
• Local PhysicianscoreTechnology or IntegrationSecured computer connection for electronic prescription transmission. Doctors send prescriptions electronically; pharmacy sends medication delivery information back to doctors.
• Alliance Healthcare NederlandcoreStrategic or Co-development PartnerParent organization of the Alphega pharmacy brand. Provides network-wide standards, technology platform, and shared services including the Alphega website, newsletter, and marketing materials.
• SpoedApotheek Dokkum eominorChannel Partner/ Reseller/ DistributorEmergency pharmacy serving the Dokkum area, including the Dokkumer Wâlden region for after-hours urgent prescriptions. Located at Birdaarderstraatweg 78, Dokkum (at the hospital).

Scale indicators1 record

Recent moves1 record

Expansion highlights5 records

Broad incumbents

• CVS Pharmacy: CVS Pharmacy is a large US community retail pharmacy chain offering dispensing, immunization, medication therapy management, and home delivery. Comparable business model (retail pharmacy with chronic care services) at vastly larger scale.
• Alphega Apotheek (Network): Alphega Apotheek is the parent network of Alphega Apotheek De Dokkumer Wâlden, owned by Alliance Healthcare Nederland. Comparable as the franchise/network operator providing shared technology, marketing, and standards across hundreds of Dutch community pharmacies.
• Walgreens Boots Alliance: Walgreens Boots Alliance is the global parent of Boots and a major international pharmacy retail and wholesale operator. Comparable through Boots' Dutch community pharmacy operations and shared pharmaceutical distribution infrastructure with Alliance Healthcare.

Emerging players

• LloydsApotheek: LloydsApotheek is a Dutch online pharmacy providing mail-order prescription fulfillment and medication services. Competes for chronic prescription patients, particularly those in rural areas who value home delivery over physical visits.
• DocMorris: DocMorris is a major Dutch/European online pharmacy offering mail-order prescription and OTC delivery. Competes with community pharmacies like Alphega Apotheek De Dokkumer Wâlden for chronic repeat prescriptions via a digital-first model.
• Etos: Etos is a Dutch drugstore/pharmacy retail chain selling OTC medicines, personal care, and health products with pharmacist dispensing in some locations. Adjacent competitor for OTC and front-shop pharmacy products in the Netherlands.

Direct peers

• BENU Apotheek: BENU Apotheek is one of the largest Dutch pharmacy chains, operating hundreds of community retail pharmacies across the Netherlands. Directly comparable to Alphega Apotheek De Dokkumer Wâlden as both dispense prescriptions, offer medication monitoring, and serve local patient populations under similar Dutch reimbursement rules.
• Service Apotheek: Service Apotheek is a Dutch franchise-style pharmacy network with a comparable operating model to Alphega: independent pharmacy operators under a shared brand, technology platform, and quality standards, dispensing prescriptions and offering patient services across the Netherlands.
• Boots Apotheek: Boots Apotheek is a major Dutch pharmacy chain (part of Walgreens Boots Alliance) operating community pharmacies with dispensing, medication counseling, and pharmacist-led services. Competes in the same local retail pharmacy segment in the Netherlands.

Regional players

• Mediq Apotheek: Mediq is a Dutch healthcare provider operating in pharmacy and home medical equipment, with community pharmacy and specialty medication delivery services. Comparable in providing community-based medication dispensing and home delivery in the Dutch market.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/kring-apotheek-de-dokkumer-w%C3%A3%C2%A2lden

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kring-apotheek de Dokkumer Wâlden