Battered Womens Shelter

What Battered Womens Shelter does

Family Renewal Shelter is a 501(c)(3) Christian humanitarian nonprofit organization headquartered at 6832 Pacific Avenue in Tacoma, Washington, that has operated confidential domestic violence shelters and support programs since 1986 when it was co-founded by Beverly Harrison and Barbara Nixon. The organization provides emergency confidential shelter housing to domestic violence victims and their children, complemented by a national 24-hour crisis hotline (1-888-550-3915), a local 24-hour crisis line (253-475-9010), and a suite of secondary services including case management, legal referrals, emergency advocacy and transportation, transitional housing (Ingeborg's Inn) for up to 18 months, an on-site animal kennel with pet therapy, a Cars for Families donation and auto-repair program, a computer education center, children's play areas with play therapy, weekly self-defense training, warehouse storage, relocation and identity-change assistance, and optional spiritual support including Bible studies. The underlying technology is non-proprietary and operational rather than tech-focused; the distinguishing feature set is the breadth of wraparound services (e.g., pet boarding, donated cars, name changes) rather than any software platform.

The organization is 100% privately funded and provides all services at no cost to clients. Revenue is generated entirely through voluntary donations from individuals, foundations, businesses, service organizations, community groups, and churches, with infrastructure provided by United Way of Pierce County's Donor Voice Program, Network for Good online donations, and the WA State Employee Combined Fund Drive. There is no government funding. The 51-employee operation (per firmographic inputs) is governed by an independent board structure; leadership includes co-founders Beverly Harrison and Barbara Nixon, House Manager Juliana Galbraith, and Case Manager Melinda Ecker. The customer base is split between service recipients (women, men, and children fleeing domestic violence, primarily in Pierce County but reachable nationally via the crisis line) and donor/support constituents (community members, churches, and partner organizations). The organization has held a seat on the Washington State Attorney General's Domestic Violence Advisory Group since 2007, lending regulatory and reputational standing.

Name

Battered Womens Shelter

Legal name

Family Renewal Shelter

Website

https://domesticviolencehelp.org

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

51–100 employees

Short description

Family Renewal Shelter is a Tacoma, Washington-based 501(c)(3) nonprofit founded in 1986 that provides free emergency shelter, transitional housing, crisis-line support, and wraparound services (case management, pet boarding, car donations, relocation) to domestic violence victims and their children, funded 100% through private donations.

Ownership category

akta.pro rank

Product category

Domestic Violence Shelter Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAIANAC

Homelessness Prevention, Shelter & Supportive Housing Services

Business & Public Services/Public Sector & Government Administration/Housing, Urban Planning & Community Development

Keywords

• Domestic violence shelter
• Emergency shelter services
• Crisis intervention services
• Transitional housing programs
• Victim advocacy services

Headquarters

HQ city

Tacoma

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Private Donations: 100% privately funded through donations from individuals, businesses, service organizations, community groups, and churches. No government funding.
2. United Way Donations: Receives donations through United Way of Pierce County Donor Voice Program, Family Renewal Shelter #2420, and WA State Employee Combined Fund Drive.
3. Network for Good Online Donations: Accepts online donations through networkforgood.org platform.
4. Major Gifts and Real Estate: Receives major gifts, donations of land, vehicles, and other real estate property as well as bequests.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Family Renewal Shelter provides free, confidential emergency shelter and comprehensive support services to domestic violence victims and their children, anchored by a national 24-hour crisis line and on-site emergency housing in Tacoma, WA. Beyond emergency shelter, FRS delivers case management, legal referrals, transportation, transitional housing (Ingeborg's Inn) for up to 18 months, pet boarding and pet therapy, a Cars for Families program with on-site repair, self-defense classes, computer education, children's programs, warehouse storage, relocation and identity change assistance, and faith-based support. All services are provided at no cost to clients and the organization is 100% privately funded.

Product overview

Family Renewal Shelter is a Christian humanitarian nonprofit organization offering a comprehensive suite of domestic violence shelter services. The core offering consists of emergency confidential shelter housing since 1986, supported by a national 24-hour crisis hotline. Additional services include case management and legal referrals, emergency advocacy and transportation, transitional housing (Ingeborg's Inn), pet therapy with on-site animal kennel, a Cars for Families Program with auto repair services, computer education center, children's programs with play areas, self-defense training, warehouse storage for possessions, relocation assistance including name changes, and spiritual support services. The organization is 100% privately funded and provides all services free of charge.

Differentiator

Problem solved

Functional benefit

Brands

• Ingeborg's Inn: Transitional housing program for families leaving the emergency shelter program, providing intensive ongoing case management and services preparing residents for independent living.

Products and services

• Emergency Confidential Shelter Confidential shelter providing safety and emergency services for domestic violence victims and their children, operating since 1986 in Tacoma, Washington.
• National 24-Hour Domestic Violence Crisis Line 24-hour crisis hotline (1-888-550-3915) providing advice, counsel, and safety/escape planning to anyone in need, including male victims of domestic violence.
• Case Management and Legal Referral Services Personalized case management and legal referrals to help families with legal issues, housing, educational and employment searches, relocation, and change of identity.
• Emergency Advocacy and Transportation Emergency advocacy and transportation services from hospitals, police stations, churches, motels and neighbors, plus transportation for residents' scheduled medical, legal and personal appointments.
• On-Site Animal Kennel and Pet Therapy On-site animal kennel allowing families to keep beloved family pets when escaping violence, with informal pet therapy provided by therapy dogs, pygmy goats, chickens, and bunnies.
• Cars for Families Program Donated cars in good condition given to residents without transportation, including an on-site auto repair shop with volunteer mechanics for vehicle maintenance.
• Transitional Housing (Ingeborg's Inn) Transitional housing for women and children leaving the emergency program for up to 18 months with intensive ongoing case management preparing them for independent living.
• Warehouse Storage Services On-site warehouse providing women a place to store valued possessions, family mementos, and cherished items that would otherwise be left behind or destroyed.
• Self-Defense Training Weekly self-defense training made available at the shelter by a certified instructor.
• Computer Education Center On-site technology center allowing women to pursue employment, housing, educational and legal opportunities, as well as access resources for transitioning to independent living.
• Children's Programs Three distinct areas for children including large outdoor and indoor play areas and equipment, coordinated program for children with play therapy, Bible stories, music, and general child care.
• Relocation and Identity Change Assistance Relocation funds and assistance for those at great personal risk being forced to leave the area, including help with confidential legal name changes.
• Spiritual Support Services Optional on-site Bible studies and transportation to weekly worship services of clients' choice, along with faith-based counseling.

Quantifiable outcome

• 100% privately funded with no government money
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Washington State Attorney General Rob McKenna's Domestic Violence Advisory GroupcoreStrategic or Co-development Partner · 1 January 2007Family Renewal Shelter has served on the Attorney General's Domestic Violence Advisory Group since 2007. This diverse group includes prosecutors, law enforcement members, shelter and community advocates, survivors, and treatment providers working to make Washington safer for domestic violence victims. FRS serves on the sanctions subcommittee making recommendations to increase jail times for repeat offenders.
• United Way of Pierce CountycoreGTM or Marketing PartnerFamily Renewal Shelter receives donations through United Way of Pierce County's Donor Voice Program (Family Renewal Shelter #2420), providing visibility and donation collection infrastructure for the organization.
• Network for GoodminorGTM or Marketing PartnerOnline donation processing platform enabling secure donations to Family Renewal Shelter through networkforgood.org.
• WA State Employee Combined Fund DriveminorGTM or Marketing PartnerState employee workplace giving program allowing WA state employees to donate to Family Renewal Shelter through payroll deduction.
• YWCA Women's Support ShelterminorChannel Partner/ Reseller/ DistributorReferral partner for domestic violence victims in Pierce County, recommended as alternative contact for crisis support alongside FRS services.
• KWA - We Are FamilyminorChannel Partner/ Reseller/ DistributorReferral partner organization in Pierce County serving domestic violence victims, listed as alternative contact in safety planning resources.
• Sexual Assault Crisis CenterminorChannel Partner/ Reseller/ DistributorReferral partner providing resources on dating violence and sexual assault, connected through FRS safety planning information network.
• Washington State DSHSminorChannel Partner/ Reseller/ DistributorDepartment of Social and Health Services referred for additional support services including food, shelter, clothing, personal hygiene products, counseling referrals, and help with legal difficulties.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Safe Horizon: Large New York-based nonprofit running emergency DV shelters, hotlines, and comprehensive victim services. Comparable in offering emergency shelter, hotlines, case management, and transitional housing, though at a much larger urban scale than FRS.
• National Network to End Domestic Violence: National advocacy and policy organization for the DV shelter field, coordinating federal policy and survivor resources. Comparable to FRS's policy engagement on the AG Advisory Group but at the federal level.
• The Salvation Army: International faith-based charity operating emergency shelters, transitional housing, and victim services. Comparable to FRS in donation-funded, faith-affiliated model and in offering shelter plus wraparound social services in regional locations.
• YWCA USA: National federation operating DV shelters and support services across hundreds of U.S. locations. FRS explicitly partners with YWCA Women's Support Shelter in Pierce County for client referrals, making it the closest direct-operating peer in the DV shelter category.
• Catholic Charities USA: Faith-affiliated nonprofit network providing emergency shelter, transitional housing, and case management including DV services. Mirrors FRS's faith-rooted identity and integrated service model, but at a much larger national footprint.

Direct peers

• YWCA Pierce County: Direct local peer operating DV shelter and support services in the same Pierce County catchment as FRS. Listed as a reciprocal referral partner in FRS's safety planning resources, serving overlapping survivor populations.
• National Domestic Violence Hotline: Operates the national 24/7 DV crisis hotline and referral database, directly comparable to FRS's national 1-888-550-3915 crisis line. Both serve as front-line crisis intake for survivors nationwide and route to local shelters.
• DomesticShelters.org: Online directory and search platform connecting DV survivors to local shelters and resources nationwide. Comparable to FRS in mission, and is the type of aggregator survivors use to discover Pierce County–area services like those FRS provides.

Regional players

• DAWN (Development Alternatives for Women in a New Era): Faith-rooted regional DV and homelessness nonprofit offering emergency shelter and supportive services. Comparable to FRS in donation-funded, faith-informed service model and focus on vulnerable women and families.
• Washington State Coalition Against Domestic Violence: Statewide coalition supporting DV shelters and programs across Washington. FRS participated in the WSCDV Fatality Review data; the coalition is the umbrella advocacy and training body for shelter operators like FRS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/battered-womens-shelter

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Battered Womens Shelter