City of Duluth

What City of Duluth does

The City of Duluth is a municipal government entity headquartered at 3167 Main Street in Duluth, Gwinnett County, Georgia, serving residents, local businesses, and visitors within its jurisdictional boundaries. It delivers the standard portfolio of municipal services through dedicated departments: Parks & Recreation (managing seven named parks including Bunten Road Park and the 20.68-acre W.P. Jones Park, plus fitness facilities, athletics, and recreational programming), Police Services, Public Works (solid waste, recycling, street maintenance), Municipal Court, Community Development & Engineering (permits, inspections, planning), Economic Development, and the City Clerk's office (licensing, records, and tax administration). Service delivery is conducted both in person at City Hall and departmental facilities and through online portals, including an Active Communities-powered parks and recreation registration portal and a Tyler Technologies eSuite HR Portal launched in 2022. The city's technology footprint is conventional for a sub-100-employee municipality; there is no disclosed AI, API, or proprietary technology stack beyond third-party SaaS tools. The city is governed by an elected Mayor (Greg Whitlock) and City Council, with operating advisory bodies including the Downtown Development Authority (DDA), the Duluth Public Arts Commission (DPAC), the Parks & Recreation Advisory Board, the Planning Commission, and the Tax Allocation District Advisory Committee (TADAC). It is not a private or publicly traded company; ownership is public in the governmental sense, with no shareholders, private equity, or venture capital holders. Revenue is generated from property tax, occupational tax, utility fees, parks and recreation fees (e.g., $20/month resident fitness membership, $30/month non-resident, $10/month senior resident), and municipal court fines, though specific budget figures are not disclosed. The city has received external recognition through NewsMax's "Top 10 City for Best American Values" list and Bloomberg Businessweek's "Best Affordable Suburbs in America" designation.

Name

City of Duluth

Legal name

City of Duluth

Website

https://duluthga.net

Company type

Public

Operating status

Operating

Headcount range

51–100 employees

Short description

The City of Duluth is a municipal government in Gwinnett County, Georgia, delivering parks, recreation, police, public works, municipal court, community development, and city clerk services to Duluth residents, local businesses, and visitors.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Justice, Public Order, and Safety Activities (922), Administration of Housing Programs, Urban Planning, and Community Development (925), Police Protection (922120)

SIC

Services-Facilities Support Management Services (8744), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Parks, Recreation & Cultural Services (BPAIACAI), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal government services
• Public administration
• Parks and recreation
• Public safety services
• Public works utilities

Headquarters

HQ city

Duluth, Georgia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Tax: Property taxes collected through the City Clerk's office from residential and commercial properties within city limits.
2. Occupational Tax: Business occupational taxes and license fees for businesses operating within the city.
3. Utility Fees: Fees for city utilities and services.
4. Parks & Recreation Fees: Fees collected for fitness memberships, facility rentals, field rentals, programs, and classes.
5. Municipal Court Fines: Fines and fees collected through the Municipal Court system.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels10 records

Core offering

The City of Duluth is a municipal government entity that delivers a broad range of public services to its residents, businesses, and visitors. Its core offering spans public safety (police and fire), parks and recreation programs, public works (streets, sanitation, infrastructure), utility services, permitting, and community development. Services are funded primarily through taxes, fees, and intergovernmental revenues rather than commercial sales.

Product overview

City of Duluth, Georgia operates a comprehensive municipal government website offering a unified portal for city services. The primary service modules include Parks & Recreation (with fitness facilities, athletic programs, and 7 named parks including Bunten Road Park and W.P. Jones Park), Municipal Court, Community Development & Engineering (permits and inspections), Police Services, Public Works, Economic Development, and City Clerk Services. The city also provides an online registration portal for recreation programs. This is a government services platform, not a commercial technology product offering.

Differentiator

Problem solved

Functional benefit

Products and services

• Police and Public Safety Services

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and supporting.

• Downtown Development AuthoritycoreStrategic or Co-development PartnerThe Downtown Development Authority (DDA) is a city-affiliated entity focused on revitalizing and supporting the downtown Duluth area. The DDA works on downtown improvement projects, business development, and enhancing the downtown experience for residents and visitors.
• Duluth Business AssociationcoreStrategic or Co-development PartnerThe Duluth Business Association supports local businesses within the city, providing networking opportunities, business resources, and advocacy for the business community. The association collaborates with the city on economic development initiatives.
• Gwinnett County ServicessupportingOthersThe city coordinates with Gwinnett County for services including animal welfare, county-level services, and regional infrastructure. References Gwinnett County services for residents.

Scale indicators2 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• City of Lawrenceville, GA: Gwinnett County seat with similar municipal service mix including property tax, courts, and parks. Comparable for county-level economic dynamics and similar revenue constraints.
• City of Alpharetta, GA: Suburban Atlanta municipality in Fulton County with comparable population and similar service portfolio including parks & recreation, public works, and economic development. Closest comparable for a small but affluent Gwinnett County city.
• City of Suwanee, GA: Suburban Gwinnett County city of similar size with comparable parks-driven branding and quality-of-life positioning. Direct peer for municipal service delivery and demographic competition.
• City of Norcross, GA: Smaller Gwinnett County city with comparable multicultural identity, municipal court, and small-city service delivery model. Peer for diverse leadership and small-budget operations.
• City of Snellville, GA: Suburban Gwinnett County city of similar size with comparable residential demographics and parks/recreation service offerings. Direct peer for municipal recreation competition.
• City of Peachtree Corners, GA: Adjacent Gwinnett County suburb with similar demographics and municipal operations including community development, parks, and public safety. Direct competitor for residents and businesses.
• City of Buford, GA: Small Gwinnett County-adjacent city with comparable population and service delivery structure. Comparable for benchmarking operations and tax base dynamics.
• City of Roswell, GA: Larger suburban Atlanta city with extensive parks and recreation system, cultural programming, and similar governance structure. Comparable for parks-based differentiation and revenue model.
• City of Johns Creek, GA: Larger suburban north Atlanta city with similar residential composition, parks system, and municipal service structure. Comparable for service-mix and revenue model benchmarking.

Others

• Gwinnett County Government: County-level government providing services Duluth residents rely on, including animal welfare, courts, and infrastructure. Key ecosystem partner and partial service provider.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/cityofduluthga
• YouTubeyoutube.com/c/CityofDuluthGAOfficial
• Facebookfacebook.com/cityofduluth
• Instagraminstagram.com/city_of_duluth
• TikToktiktok.com/@cityofduluthga
• LinkedInlinkedin.com/company/city-of-duluth_2

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Duluth