City of Johns Creek

What City of Johns Creek does

The City of Johns Creek is a municipal government incorporated on December 1, 2006, in Fulton County, Georgia, delivering public-safety, community development, recreation, and infrastructure services to residents, businesses, and visitors within its jurisdictional boundary. Core service lines include police and fire protection (with a newly opened combined Fire Station #63 / Police Substation), permitting and zoning through the Community Development Department, stormwater utility management, parks and recreation programming, and economic development centered on the 192-acre Johns Creek Town Center. The city operates a multi-channel digital platform comprising the official website (johnscreekga.gov), the Customer Self-Service portal built on Tyler Portico, the JC Now mobile app (iOS and Android), an ArcGIS-based mapping system, an open DataHub, and the rec1.com recreation registration platform — supported by SSL encryption and Section 508 accessibility compliance.

Revenue is generated through five primary streams: property tax (proposed 3.492 mills for 2026, a 5.91% increase over the rollback rate), stormwater utility fees (annual billing with a 2026 inflation adjustment of approximately $2 for the average homeowner), permits and licensing (building, land disturbance, business, alcohol), recreation and parks program fees, and municipal court fines. The city's economic development strategy targets the Town Center master plan, anchored by the 43-acre Medley mixed-use development (Toro Development Company), which adds 750 multifamily residences, 133 townhomes, a 175-key hotel, 110,000 sq ft of office, and 150,000 sq ft of retail/restaurant/entertainment space scheduled to complete in October 2026. Service delivery is distributed across City Hall walk-in service, online self-service, the JC Now app, telephone/email contact center, and physical recreation and public-safety facilities. Marketing and civic engagement reach residents and businesses via email newsletter, social media (Facebook, X, Instagram, YouTube), events programming, earned media from national rankings, the Johns Creek Convention & Visitors Bureau, public meetings, and volunteer programs.

Name

City of Johns Creek

Legal name

City of Johns Creek

Website

https://johnscreekga.gov

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

The City of Johns Creek is a municipal government in Fulton County, Georgia, incorporated in 2006, delivering public safety, permitting, recreation, and infrastructure services to its residents and businesses while developing a 192-acre Town Center anchored by the 43-acre Medley mixed-use project.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Administration of Housing Programs, Urban Planning, and Community Development (925), Justice, Public Order, and Safety Activities (922)

SIC

Services-Facilities Support Management Services (8744), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Economic Development & Business Licensing (Local) (BPAIACAN), Stormwater Management & MS4 Compliance Services (BPALAMAL)

Keywords

• Municipal government services
• Public safety services
• Parks and recreation
• Community development permitting
• Economic development

Headquarters

HQ city

Duluth

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Property Tax Revenue: The city levies a property tax (millage rate) to fund municipal operations. For 2025 the adopted millage rate was 3.492 mills. The proposed 2026 rate of 3.492 mills represents a 5.91% increase (0.195 mills) from the rollback rate of 3.297 mills.
2. Stormwater Utility Fees: The city bills residents directly for a Stormwater Utility fee to maintain, repair, and replace storm drain pipes and inlets. Bills are mailed annually; due by August 31. The 2026 bill includes a small inflation adjustment — approximately $2 per year for the average homeowner — to keep pace with rising materials and labor costs.
3. Permits and Licensing: The city generates revenue through building permits, land disturbance permits, business licenses, alcohol licenses, and other development-related fees processed through the Community Development Department and Customer Self-Service portal.
4. Recreation and Parks Programs: The city charges fees for recreation programs, facility rentals and reservations, and sports sign-ups (catalog hosted on rec1.com platform). Programs include youth sports leagues, outdoor fitness classes, senior programs at Park Place, and special events.
5. Municipal Court Fines and Fees: Revenue generated from traffic tickets and municipal court proceedings.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels9 records

Core offering

The City of Johns Creek provides municipal government services to its residents, businesses, and visitors, including public safety (police and fire), community development (building permits, zoning, planning, code enforcement), parks and recreation programs, stormwater management, municipal court, public works, and economic development. These services are funded primarily through property taxes, stormwater utility fees, permits and licensing, recreation program fees, and court fines, and are delivered in person at City Hall, online via the Customer Self-Service portal, and through the JC Now mobile app.

Product overview

City of Johns Creek operates a multi-platform digital presence offering citizen services through its official website (johnscreekga.gov), the JC Now mobile application, and the Customer Self-Service (CSS) Portal. Core services include public safety (Police and Fire departments), community development (permits, zoning, planning), recreation and parks programs, stormwater utility management, and GIS mapping services. The city is also developing its 192-acre Johns Creek Town Center, featuring the Boardwalk at Town Center and the Medley mixed-use development. Services are accessible online through various integrated third-party platforms for payments (Tyler Portico), recreation registration (rec1.com), employment (ApplicantPro), and mapping (ArcGIS).

Differentiator

Problem solved

Functional benefit

Products and services

• Public Safety Services (Police and Fire) Police and Fire department services for Johns Creek residents, businesses, and visitors, including emergency response, fire safety, community programs, and law enforcement. Supported by the new combined Fire Station #63 / Police Substation at 9880 Brumbelow Road opened March 31, 2026.
• Recreation and Parks Programs City-run recreation programs including free outdoor fitness classes, youth sports leagues (via Newtown Recreation and Ocee Park Athletic Association), special events, facility rentals, and park reservations across Newtown Park, Cauley Creek Park, and the Boardwalk at Town Center. Registration is processed through the rec1.com platform.
• Building Permits and Inspections Building permitting services processed through the Community Development Department and the Customer Self-Service portal, including applications and inspections for residential and commercial construction within Johns Creek.
• Business Licenses and Alcohol Licenses Business licensing and alcohol licensing services for businesses operating within Johns Creek, processed through the Customer Self-Service portal.
• Stormwater Utility Service Stormwater management program that bills property owners directly for maintenance, repair, and replacement of storm drain pipes and inlets. Bills are mailed annually and due by August 31, with a 2026 inflation adjustment of approximately $2 per year for the average homeowner.
• JC Now Mobile App Official smartphone mobile application of the City of Johns Creek, providing residents mobile access to report issues, request building inspections, access city news, view event information, track major projects, and find contact information for city departments. Available on iOS App Store and Google Play.
• Customer Self-Service (CSS) Portal Online citizen self-service portal (Tyler Portico) accessible at johnscreekga.gov/css for permits, business licenses, stormwater utility bill payment, and various city service requests.
• Municipal Court Services Municipal court proceedings handling traffic tickets and other municipal code violations, generating revenue through court fines and fees.
• GIS, Maps, and Open DataHub Geographic Information System (ArcGIS) mapping services including property lookup tools, zoning maps, CreekView mapping, and the open DataHub portal for public datasets (CC BY 4.0 licensed).
• Public Records and Transparency Services Public records requests, city budgets, City Council meeting agendas and documents, and Mullinax transparency portal access. Election administration is conducted in partnership with Fulton County.

Quantifiable outcome

• Ranked #1 Best Place to Live in the U.S. out of 250 cities evaluated by U.S. News & World Report (2025-2026), based on value, job market, desirability, and quality of life.
• +4 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

Eleven partnerships are on record, tiered flagship, notable and core.

• Toro Development CompanyflagshipStrategic or Co-development Partner · 17 January 2025Toro Development Company is the developer of Medley, a 43-acre mixed-use community within the Johns Creek Town Center. The groundbreaking ceremony (January 2025) was attended by Mayor John Bradberry, City Council, Fulton County Commissioner, and State Senator. Medley is a cornerstone of the city's 192-acre Town Center Vision and Plan, expected to complete in October 2026.
• Boston ScientificnotableGTM or Marketing PartnerBoston Scientific is the presenting sponsor of the Mobility for All 5K at Cauley Creek Park (scheduled November 14, 2026), supporting adaptive and inclusive sports programming for individuals with physical disabilities and intellectual challenges in the Johns Creek community.
• Keep North Fulton BeautifulcoreStrategic or Co-development PartnerKeep North Fulton Beautiful partners with the City of Johns Creek to host Bulky Recycling and Clothing Collection events at City Hall, providing residents with a free disposal and recycling service. The partnership supports the city's sustainability and environmental stewardship goals.
• Taipei Economic and Cultural Office in AtlantanotableStrategic or Co-development PartnerThe Taipei Economic and Cultural Office in Atlanta sponsors the Mandarin 101 introductory language course for adults (ages 16+) at Ocee Library, an 8-week summer program hosted by the city, supporting cultural diversity and community education.
• Fulton CountycoreStrategic or Co-development PartnerFulton County manages voter registration, elections (including advance voting locations at Johns Creek libraries), and property tax assessment (through the Fulton County Board of Assessors) in partnership with the city. County elections offices operate within city limits for municipal elections.
• Entertainment Tourism Alliance of Georgia (ETAG)notableStrategic or Co-development PartnerCouncil member Larry DiBiase serves on the Board of ETAG, which works to expand Georgia's presence in the film and music industries, recognizing their economic potential for tourism and job growth. The alliance supports regional economic development efforts that benefit Johns Creek.
• SCORE (Resource Partner of the U.S. Small Business Administration)notableStrategic or Co-development PartnerSCORE mentors small business owners in North Fulton through the city's referral and support network. The city connects businesses to SCORE resources as part of its economic development and business support services.
• Newtown RecreationcoreStrategic or Co-development PartnerNewtown Recreation is a key partner in delivering city youth sports programming, offering basketball, baseball, flag football, cross country, lacrosse, soccer, and tennis programs for K-12 residents across multiple city parks.
• Ocee Park Athletic AssociationcoreStrategic or Co-development PartnerOcee Park Athletic Association partners with the city to provide youth baseball (K-8) and additional athletic programs, offering organized sports leagues for city residents.
• Autrey Mill Nature PreservenotableStrategic or Co-development PartnerAutrey Mill Nature Preserve is a community partner organization serving Johns Creek residents. Council member Dilip Tunki has served as an active board member, supporting the preserve's environmental education and nature programming.
• Johns Creek Arts CenternotableStrategic or Co-development PartnerJohns Creek Arts Center is a community partner serving the city's arts and culture strategic priority. Council member Dilip Tunki has served on its board, supporting the city's cultural programming and events.

Scale indicators9 records

Recent moves9 records

Expansion highlights6 records

Others

• Esri (ArcGIS): Vendor partner that provides the ArcGIS GIS mapping platform used by Johns Creek for property lookup, zoning maps, and the open data DataHub portal. Relevant as an enabling technology peer supporting the city's data-driven decision-making infrastructure.
• Tyler Technologies: Vendor partner that provides the Tyler Portico citizen self-service platform used by Johns Creek for stormwater billing, permits, and licensing. Relevant as an enabling technology peer for the digital service delivery model the city has adopted.

Regional players

• City of Duluth: Nearby Gwinnett County suburban city of similar size serving a comparable residential and commercial base. Directly comparable as a peer municipality delivering similar municipal services in the same Atlanta metro region.
• City of Milton: Adjacent north Fulton city with a similar affluent residential demographic and comparable municipal service structure. Directly comparable as a small-to-mid-sized suburban Atlanta municipality competing for residents, businesses, and developer attention.
• City of Woodstock: Cherokee County suburban Atlanta city of similar size with comparable demographic profile and successful downtown redevelopment model. Comparable as a peer municipality that has leveraged walkable mixed-use development to drive rankings and tax base growth.
• City of Roswell: Larger north Fulton / Cobb county suburban city adjacent to Johns Creek. Comparable as a peer municipality providing similar services (police, fire, parks, planning, permitting, stormwater) to a similar affluent residential base in the same metropolitan area.
• City of Alpharetta: Adjacent affluent suburban city in north Fulton County, GA serving a comparable demographic of residents and businesses. Directly comparable as a peer municipal government offering the same mix of police, fire, parks, stormwater, permitting, and economic development services in the same Atlanta metro region.
• City of Sandy Springs: Larger north Fulton city that Johns Creek was carved out of historically. Comparable as a peer municipality offering the same municipal services at slightly larger scale in the same metropolitan region, with similar demographic profile.
• City of Peachtree Corners: Adjacent Gwinnett County city of similar size and demographic profile. Comparable as a peer municipality focused on technology-oriented economic development (curated tech hub strategy) and similar service delivery model.
• City of Suwanee: Nearby Gwinnett County suburban city with comparable population size and similar mix of municipal services. Comparable as a peer municipality that has also invested in downtown redevelopment and parks programming within the metro Atlanta region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/johnscreekgagov
• YouTubeyoutube.com/johnscreekgagov
• Facebookfacebook.com/JohnsCreekGAgov
• Instagraminstagram.com/cityofjohnscreekgeorgia
• LinkedInlinkedin.com/company/city-of-johns-creek-ga

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Johns Creek