Arrow ECS Education Services

What Arrow ECS Education Services does

Arrow ECS Education Services is the IT training and certification division of Arrow Electronics, Inc. (NYSE: ARW), a Fortune 500 technology distributor. Established in 1998 and operating across 30+ European countries plus North America through country-specific legal entities and localized edu.arrow.com storefronts, the division delivers authorized vendor training and certification preparation across six IT domains: cloud, network & security, datacenter, DevOps, services management, and data intelligence & AI. Its core customers are individual IT professionals and enterprise IT departments seeking vendor certifications, alongside technology resellers who purchase training for resale.

The business operates as an authorized education delivery partner for tier-1 technology vendors — VMware (Authorized Education Delivery Partner with VCF Authorized Learning Partner badge), IBM (Global Training Partner for over a decade), Check Point (Platinum Elite ATC Partner), Fortinet, Microsoft, AWS, Veeam, NetApp, and 12+ additional vendors. Offerings span classroom instructor-led training in physical centers, instructor-led virtual delivery, self-paced e-learning subscriptions (Veeam eLearning, AWS Learning Subscription, Microsoft 365 Copilot), blended learning via the proprietary Arrow Flex for Microsoft solution, and certification exam voucher sales. Course fees range from approximately £1,276 to £4,330 per course, with payment terms varying by region (30-day invoicing in UK/Slovakia, 4-week prepay in Spain).

Revenue is generated through four streams: one-time instructor-led training fees, recurring e-learning subscriptions, vendor certification exam fees, and reseller channel revenue. Go-to-market combines direct sales (email/fax/phone bookings, country-specific e-commerce sites), a reseller/VAR channel, and referral demand generated through vendor partner programs (Check Point Learning Credits, Microsoft Cloud Partner Program). Geographic reach is its principal structural advantage, complemented by multi-decade authorized-partner designations that competitors cannot easily replicate.

Name

Arrow ECS Education Services

Legal name

Arrow Electronics, Inc.

Website

https://edu.arrow.com

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

Arrow ECS Education Services is the IT training and certification division of Arrow Electronics (NYSE: ARW), delivering authorized vendor training across cloud, security, datacenter, and DevOps domains in 30+ European countries and North America for individual IT professionals, enterprise IT departments, and resellers.

Ownership category

akta.pro rank

Product category

IT Training and Certification Services

NAICS

Computer Training (611420), Computer Training (61142), Educational Services (611)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Vendor/Authorized Certification Training (Microsoft/AWS/Cisco, etc.) (BPAEANAA)

akta.pro secondary industries

Information Technology (IT) & Cybersecurity Certifications (EDAAANAA), Infrastructure, Networking & Systems Administration Training (BPAEANAJ), Information Technology & Cybersecurity Certification Prep (CompTIA, Cisco, Microsoft, AWS, ISC2/ISACA) (EDANAIAF), Systems Administration & Infrastructure (Windows/Linux) (EDAOAIAE)

Keywords

• IT training services
• Vendor certification courses
• Instructor-led training
• Cloud security training
• E-learning subscriptions

Headquarters

HQ city

Centennial

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Instructor-Led Training (Classroom & Virtual): Arrow Education Services generates revenue primarily through fee-for-service training courses delivered in physical training centers or via instructor-led virtual delivery. Fees include tuition, training materials, dedicated technical environment, lunch and drinks depending on course description. Course prices range from approximately £1,276 to £4,330 per course depending on vendor, duration, and certification level. Payment is due within 30 days of invoice (UK/Slovakia) or 4 weeks before course start (Spain).
2. E-learning Subscriptions: Revenue is generated through e-learning subscription products such as Veeam eLearning subscriptions (including VMCE V13), AWS Learning Subscriptions, and Microsoft 365 Copilot training subscriptions. These are typically recurring subscription-style offerings providing ongoing access to digital learning content.
3. Vendor Certification Exam Fees: Arrow Education facilitates vendor certification exams (e.g., Check Point, Fortinet NSE 4, VMware VCF, Veeam VMCE) where exam vouchers can be purchased separately. Arrow acts as an authorized testing center for vendor certification programs.
4. Reseller Channel Revenue: Arrow Education works with resellers who purchase training for resale to end customers. Resellers handle delegate administration and receive invoices with 30-day payment terms. This channel model allows Arrow to reach customers indirectly through the reseller ecosystem.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Arrow ECS Education Services delivers vendor-authorized IT training and certification preparation across cloud, network & security, datacenter, DevOps, services management, and data intelligence/AI domains. It offers instructor-led classroom and virtual courses, self-paced e-learning subscriptions, and blended learning programs through authorized partnerships with VMware, IBM, Check Point, Fortinet, Microsoft, AWS, Veeam, NetApp, and 20+ other technology vendors, operating across 30+ European countries and North America.

Product overview

Arrow ECS Education Services is an authorized IT training provider offering courses across cloud, network security, datacenter, DevOps, service management, and data intelligence domains. The portfolio consists of the core Arrow Education Services platform providing instructor-led and virtual training, supplemented by Arrow e-learning solutions for self-paced learning, Arrow Flex for Microsoft blended learning, and Guaranteed to Run scheduled courses. Training is delivered through authorized partnerships with major technology vendors including VMware, IBM, AWS, Microsoft, Check Point, Fortinet, NetApp, Veeam, and others. Arrow operates as an authorized education delivery partner for VMware and IBM Global Training Partner, offering certification preparation courses.

Differentiator

Problem solved

Functional benefit

Products and services

• Arrow e-learning solutions Self-paced electronic learning subscription products including Veeam eLearning subscription with VMCE V13 included, AWS Learning Subscription, and Microsoft 365 Copilot training. Targeted at individual IT professionals and enterprise teams needing flexible access to official vendor training materials.
• Arrow Flex for Microsoft Proprietary blended learning solution developed by Arrow that combines instructor-led training with digital learning resources for Microsoft technologies. Designed for IT professionals and enterprise customers pursuing Microsoft certifications.
• Guaranteed to Run courses Pre-scheduled courses with confirmed dates that are guaranteed to take place, providing training scheduling certainty for enterprise customers planning workforce development.
• AWS Learning Subscription Recurring subscription program providing access to AWS certification and cloud skills development content. Targeted at individuals and organizations pursuing AWS certifications.
• Veeam eLearning Subscription with VMCE V13 Subscription-based e-learning program providing self-paced Veeam Backup & Replication v13 training with included VMCE V13 certification preparation. Targeted at IT professionals and enterprises needing flexible Veeam data platform skills development.
• Microsoft 365 Copilot Training Training offering covering Microsoft 365 Copilot, available as an e-learning subscription product for individuals and organizations adopting Copilot in enterprise productivity workflows.
• VMware Training (Authorized Education Delivery Partner) Authorized VMware training including vSphere, vSAN, NSX, Cloud Foundation, and Horizon courses delivered by certified instructors using official VMware materials. Targeted at IT professionals pursuing VMware certifications and enterprises running VMware infrastructure.
• IBM Training Provider Services Official IBM Global Training Partner (GTP) service delivering IBM courses using official course materials and authorized IBM labs with best-of-breed instructors. Includes IBM Learning Subscriptions and IBM certification training targeted at IT professionals and enterprises across Europe.
• Check Point Training (Platinum Elite ATC Partner) Authorized Check Point training delivering the full certification track (CCSA, CCSE, CCTE, CCES, and advanced Infinity Specialization courses). Includes participation in Check Point Learning Credits (CLCs) and Partner Coop Training Program.
• Vendor Certification Exam Vouchers Vendor certification exam vouchers and authorized testing services for Check Point, Fortinet NSE, VMware VCF, Veeam VMCE, NetApp NCDA/NCTSP, and other vendor certification programs. Sold separately as exam-only purchases through Arrow Education.
• Veeam Backup & Replication v13 Official Training Official instructor-led Veeam Backup & Replication v13 training course covering Configure, Manage, and Recover as part of the Veeam Data Platform certification track. Targeted at backup administrators and IT professionals pursuing Veeam certification.
• Check Point R82 Training Instructor-led Check Point R82 training course supporting the Check Point certification track. Targeted at security professionals and enterprises standardizing on Check Point R82.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core, major and supporting.

• Arrow Electronics, Inc. (Parent Company)coreStrategic or Co-development PartnerArrow Education Services is a business unit of Arrow Electronics, Inc., a Fortune 500 global technology company (NYSE: ARW). Arrow Electronics operates three business segments: Electronic Components, Enterprise Computing Solutions, and Arrow Intelligent Solutions. Arrow Education Services is part of Arrow Enterprise Computing Solutions (Arrow ECS).
• IBMcoreTechnology or IntegrationArrow Education has been an official IBM Training Provider for well over a decade. As an IBM Global Training Partner (GTP), Arrow delivers offerings using official IBM course materials and authorized IBM labs, providing highly polished delivery using best-of-breed instructors. Arrow offers IBM Learning Subscriptions and IBM certification training.
• Check Point Software TechnologiescoreTechnology or IntegrationArrow ECS is a Check Point Platinum Elite Authorised Training Company (ATC) Partner and participates in the Check Point Learning Credits (CLCs) and Partner Coop Training Program. Arrow delivers the full Check Point certification track including CCSA, CCSE, CCTE, CCES, and advanced Infinity Specialization courses. Arrow offers Check Point R82 training with 30% discount using quote 'CPR82'.
• VMware (by Broadcom)coreTechnology or IntegrationArrow Education is an Authorized Education Delivery Partner for VMware. Training centers are fully authorized by VMware, with all courses delivered by certified instructors using official vendor materials. Arrow offers the full VMware certification track including VCF, vSphere, NSX, vSAN, and VMware Horizon courses. Arrow has been recognized as a VCF Authorized Learning Partner for App Modernization - Kubernetes.
• FortinetcoreTechnology or IntegrationArrow Education is a Fortinet authorized training partner, delivering NSE certification programs (NSE 4, NSE 7, and advanced levels). Arrow was awarded by Fortinet in 2025 for commitment to driving customer engagement through training. Fortinet exam vouchers can be purchased through Arrow Education.
• MicrosoftcoreTechnology or IntegrationArrow Education partners with Microsoft to deliver training including Microsoft 365 Copilot, Azure, and other Microsoft technology certifications. Arrow has developed Arrow Flex for Microsoft, a blended learning solution, and participates in Microsoft's Cloud Partner Program.
• Veeam SoftwaremajorTechnology or IntegrationArrow Education offers Veeam Backup & Replication training (Configure, Manage, and Recover v13) as part of the Veeam Data Platform. Arrow provides Veeam eLearning subscription including VMCE V13 certification. Arrow is an authorized Veeam training partner offering Veeam certification preparation.
• NetAppmajorTechnology or IntegrationArrow Education delivers NetApp ONTAP training including Cluster Administration, Data Protection Administration, MetroCluster Administration, and Advanced Performance Analysis. Courses are updated for ONTAP 9.16.1 and prepare students for NetApp certification exams (NCTSP, NCDA, NCIE-DP).
• Amazon Web Services (AWS)majorTechnology or IntegrationArrow Education offers AWS Learning Subscription programs for individuals and organizations seeking AWS certification and cloud skills development. AWS training is available through Arrow's e-learning platform and instructor-led formats.
• OmnissamajorTechnology or IntegrationArrow Education delivers Omnissa (formerly VMware Horizon) training including App Volumes, Dynamic Environment Manager, and desktop virtualization courses. Arrow offers Omnissa Certified Professional Desktop (OCPD) certification preparation. Note: Omnissa was formerly part of VMware/Broadcom.
• Additional Technology Vendor PartnerssupportingTechnology or IntegrationArrow Education maintains partnerships with additional technology vendors including: Citrix, CommVault, Splunk, Symantec by Broadcom, Nutanix, Juniper Networks, Red Hat, F5 Networks, Infoblox, Oracle, ISC2 Certifications, AI-CERTs, DevOps Institute, EMC, Trend Micro, Veritas, and Hitachi.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Global Knowledge: Global Knowledge is one of the world's largest authorized IT training providers, delivering vendor-authorized courses from AWS, Cisco, Microsoft, Google Cloud, VMware, and many of the same vendors as Arrow. Directly comparable business model, delivery formats (classroom, virtual, private/on-site, digital), and customer base.
• Learning Tree International: Learning Tree delivers vendor-authorized IT and management training globally across classroom, virtual, and on-site modalities with a similar enterprise focus. Comparable authorized-partner-based training portfolio to Arrow ECS Education, particularly in enterprise/government accounts.
• Firebrand Training: Firebrand is a UK-based accelerated IT training provider covering Microsoft, AWS, Cisco, EC-Council, and other vendor certifications with both classroom and online delivery. Comparable on speed-to-certification positioning and authorized reseller-of-training approach.
• QA Ltd: QA is a UK-headquartered IT and business training provider delivering vendor-authorized courses across cloud, cybersecurity, and data, with multiple delivery formats including classroom, virtual, and apprenticeships. Closely comparable to Arrow ECS Education on geography, customer segments, and authorized-vendor training model.
• Fast Lane (_fastlane _ / Computacenter Training): Fast Lane is a long-established European authorized training partner for Cisco, NetApp, AWS, Microsoft, and many of the same vendors as Arrow, with operations across EMEA and the Americas. Direct competitor for multi-country IT certification training in the same geographic footprint.

Broad incumbents

• New Horizons Worldwide: New Horizons is one of the largest independent IT training franchise networks in the world, delivering vendor-authorized courses across a broad vendor portfolio. Comparable as a large-scale authorized training provider, though more franchise-distributed than Arrow's corporate-owned model.
• Skillsoft / SumTotal: Skillsoft is a large enterprise-focused digital learning provider covering IT, leadership, and business skills via subscriptions and content libraries. Broader incumbent than Arrow on content breadth and SaaS delivery, but overlapping on enterprise IT certification content.

Emerging players

• Pluralsight: Pluralsight is a leading IT skills digital learning platform with deep cloud, security, and developer course libraries used by enterprises. Competes with Arrow's e-learning subscriptions on self-paced certification prep, particularly for AWS, Microsoft, and Google Cloud audiences.
• Udemy Business: Udemy Business offers on-demand IT certification and cloud training content at consumer-style price points to enterprises. Repositions adjacent to Arrow's e-learning portfolio and exerts pricing pressure on the lower-cost end of certified prep content.
• Coursera for Business: Coursera partners with technology vendors (AWS, Google Cloud, IBM, Microsoft) to deliver certification-bearing content at scale to enterprises and individuals. An emerging substitute in self-paced certification prep that competes with Arrow's subscription products in the European market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/arrow-ecs-education-services

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arrow ECS Education Services