Elliott House

What Elliott House does

Elliott House Inn is a privately held, 26-room boutique historic hotel located at 78 Queen Street in the heart of Charleston's historic district, South Carolina. The property occupies a coral-hued residence originally built in 1861 using bricks salvaged from a major Charleston fire, and it opened as an inn in 1981 after serving as a private home for more than a century. The inn is owned and operated by Charlestowne Hotels, a hospitality management company, and has been recognized in Condé Nast Traveler's Readers' Choice Awards for Top Hotels in Charleston in both 2024 and 2025.

The product offering centers on four room types (Traditional Queen, Traditional King, Courtyard Queen, and Courtyard King) differentiated by bed size and interior-versus-courtyard orientation, with shared amenities including complimentary beach cruiser bicycles, a nightly wine and cheese reception, a tranquil interior courtyard, and 12 PM late checkout for direct bookers. Revenue is generated through four streams: room rentals (the primary stream, with dynamic seasonal pricing and discounts for AAA members, advance bookings, and corporate travelers), themed packages (Summer Savings, Revolutionary Retreat, Charleston Charms, Romantic Retreat, Advanced Purchase), valet/self-parking at $24 per night at the adjacent Charleston County Parking Garage, and catering/event services for groups and weddings provided through partner 82 Queen Restaurant. A Corporate Club Program serves frequent business travelers with negotiated rates, room upgrades, and a 48-hour cancellation policy.

The business operates primarily through direct channels — its Synxis-powered website booking engine and a phone reservation line — supplemented by OTA presence, remarketing via Google AdWords and Facebook, and earned media through regional and national travel publications. The technology stack is entirely composed of third-party SaaS tools (Synxis for bookings, Google Analytics for traffic analysis, Facebook for remarketing and custom audiences, Revinate and TripAdvisor for review aggregation); there are no proprietary technology assets, mobile applications, or AI/ML capabilities. The customer base is highly fragmented across leisure couples, individual travelers, small groups, wedding parties, and corporate travelers, with the Charleston market providing a strong macro tailwind as the city has held the #1 spot in Travel + Leisure's World's Best Awards for eight consecutive years.

Name

Elliott House

Legal name

Elliott House Inn

Website

https://elliotthouseinn.com

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

1–10 employees

Short description

Elliott House Inn is a 26-room boutique historic hotel on Charleston's Queen Street, offering accommodations, themed stay packages, parking, and event/catering services to leisure travelers, couples, groups, and corporate guests, managed by Charlestowne Hotels.

Ownership category

akta.pro rank

Product category

Boutique Historic Inn

NAICS

Bed-and-Breakfast Inns (721191), Hotels (except Casino Hotels) and Motels (72111), Hotels (except Casino Hotels) and Motels (721110)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Historic Inns & Heritage B&Bs (THAGAHAC)

Keywords

• Historic boutique inn
• Guest room rentals
• Wedding and group events
• Corporate travel program
• Charleston accommodations

Headquarters

HQ city

Arlington, Texas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Guest Room Rentals: The primary revenue stream comes from renting 26 guest rooms in various configurations (Traditional Queen/King and Courtyard Queen/King). Rates vary by season and availability, with discounts offered for AAA members (10%), advance bookings (15-20% for 30-61+ days), and special promotions.
2. Package and Promotional Offers: Revenue generated from vacation packages including Summer Savings (15% off), Revolutionary Retreat (17.76% off plus tour tickets), Charleston Charms (Rosé + keepsakes), and Romantic Retreat ($75 dining credit, sparkling wine, chocolates).
3. Parking Services: Revenue from valet and self-parking services at $24 per night at the Charleston County Parking Garage across the street.
4. Catering and Event Services: Revenue from in-room dining sourced from 82 Queen Restaurant, as well as catering services for group events and weddings.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Elliott House Inn is a 26-room boutique historic inn located at 78 Queen Street in Charleston, South Carolina's historic district. It rents four configurations of guest rooms (Traditional Queen/King and Courtyard Queen/King), offers themed stay packages, hosts intimate group events and weddings, and serves corporate travelers through its Corporate Club Program.

Product overview

Elliott House Inn is a 26-room boutique hotel property offering a single unified hospitality service centered on guest accommodations. The property features four distinct guest room types (Traditional Queen, Traditional King, Courtyard Queen, and Courtyard King) that differ by bed size and location within the property. The product portfolio includes seasonal and themed stay packages (Summer Savings, Revolutionary Retreat, Advanced Purchase, Charleston Charms, Romantic Retreat, AAA Members) that layer onto the base room offerings, as well as dedicated groups/wedding event services and a Corporate Club Program for business travelers. The inn positions its courtyard, historic character, and complimentary amenities (bicycles, wine & cheese reception) as distinguishing features rather than separate product lines.

Differentiator

Problem solved

Functional benefit

Products and services

• Guest Room Accommodations

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• 82 Queen RestaurantcoreStrategic or Co-development Partner82 Queen Restaurant provides in-room dining services for Elliott House Inn guests and handles catering for group events, weddings, and corporate gatherings held at the property. This partnership provides food and beverage services that complement the inn's accommodations.
• Charlestowne HotelscoreOthersCharlestowne Hotels is the parent company that owns and manages the Elliott House Inn. The property is operated under the Charlestowne Hotels brand and portfolio. Press inquiries are directed to Charlestowne Hotels marketing team.
• Google AdWordsminorGTM or Marketing PartnerThe property uses Google AdWords remarketing service to advertise on third party websites to visitors who have previously viewed the Elliott House Inn website, serving targeted ads based on browsing history.
• FacebookminorGTM or Marketing PartnerFacebook provides remarketing advertising services for the property, enabling targeted ads to website visitors through Facebook's advertising platform. Facebook also receives guest information for custom audience targeting purposes.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• The Spectator Hotel: Small, design-led Charleston boutique hotel in the historic district focused on personalized service and high-end leisure guests—closely comparable size and positioning to Elliott House Inn.
• Ansonborough Inn: One of Charleston's oldest inns operating in the historic district with comparable intimate scale, complimentary breakfast/wine offerings, and appeal to couples and small groups.
• Zero George: Charleston historic district boutique property housed in restored 19th-century buildings; competes directly with Elliott House on heritage narrative, curated luxury, and small-inn service model.
• French Quarter Inn: Boutique Charleston hotel targeting couples and leisure travelers in the historic district with comparable amenities such as wine receptions, concierge-style service, and walkable access to attractions.
• HarbourView Inn: Boutique inn within walking distance of the Battery and Waterfront Park, contesting Elliott House for the same leisure, couple, and small-event guests at the higher end of Charleston's boutique tier.
• Planters Inn: Historic Charleston luxury inn in the heart of the historic district; competes head-to-head for heritage-driven leisure travelers and small group/wedding bookings.
• The Vendue Inn: Historic-district boutique inn in downtown Charleston offering a similarly intimate, design-forward stay experience and competing for the same couples/leisure travelers on a nightly-rate basis.
• The Restoration Hotel: Lifestyle boutique hotel occupying multiple restored historic buildings in central Charleston; overlaps in heritage-narrative marketing, suites with kitchens, and rooftop/curated amenities.
• Wentworth Mansion: Intimate Charleston historic mansion turned boutique inn offering a similar romance/legacy stay experience in a preserved 19th-century building.

Others

• Charlestowne Hotels: Parent management company of Elliott House Inn and operator of multiple Charleston-area hotels; not a competing brand, but the most relevant industry ecosystem participant given its ownership and operating role.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ElliottHouseInn
• Instagraminstagram.com/elliotthouseinn
• LinkedInlinkedin.com/company/elliott-house

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elliott House