Elm Hurst Inn & Spa

What Elm Hurst Inn & Spa does

Elm Hurst Inn & Spa is a privately held, heritage hospitality property operating since 1988 on a 30-acre estate in Ingersoll, Ontario, anchored by an 1872 Gothic Revival manor house originally built by cheese pioneer James Harris. The property offers 48 guest rooms and suites across multiple categories (Jacuzzi, Deluxe King/Queen, Fireplace, Premium Suite, Lord Connaught Suite, and an accessible room), the Mansion Restaurant led by Executive Chef Philippe Coeurdassier with farm-to-table cuisine, and The Spa at Elm Hurst Inn — a full-service Aveda spa with five private treatment rooms and infrared sauna with red light therapy. It also operates six event venues (Grand Ballroom, Carriage House, James Harris, Heritage Room, and outdoor spaces) accommodating up to 200 guests for weddings and corporate meetings.

The business generates revenue across four core streams: nightly room accommodations (with complimentary breakfast included), restaurant and bar service, spa treatments and packages, and event hosting through tiered Diamond/Gold/Silver wedding packages and all-inclusive conference packages. Distribution is multi-channel: direct website booking integrated with WorldHotels Rewards and Aeroplan, phone reservations, OpenTable for dining, WeddingWire and Bridebook for wedding leads, and a curated network of preferred wedding photography partners. Pricing for rooms and weddings is quote-based and not publicly listed; spa pricing is fixed ($30–$185 per service). The customer base spans leisure couples, wedding parties, corporate groups, family celebrations, and local day-spa visitors.

Operationally the property is managed by a small team of roughly 40 employees under General Manager Alon Gurman, with dedicated sales management for corporate (Emma Gratton), weddings (Jennifer Collins), and spa (Chriss Wilson) verticals. The technology stack is conventional hospitality: a WordPress-based website with booking engine, payment processing for Visa/Mastercard/Amex, and marketplace integrations. There is no disclosed AI/ML capability. The property is AODA-compliant and maintains AAA/CAA inspection standards. Ownership is private with no disclosed parent, investor, or funding history.

Name

Elm Hurst Inn & Spa

Legal name

Elm-Hurst Inn and Spa

Website

https://elmhurstinn.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

Elm Hurst Inn & Spa is a privately held heritage country inn and spa operating since 1988 on a 30-acre estate in Ingersoll, Ontario, featuring 48 Victorian-era rooms, the Mansion Restaurant, an Aveda spa, and event venues for weddings and corporate meetings serving leisure travelers, couples, and event hosts.

Ownership category

akta.pro rank

Product category

Boutique Country Inn & Spa

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Heritage & Historic Boutique Hotels (THAGADAD)

akta.pro secondary industries

Destination Spas & Spa Resorts (HSALAFAC), Historic & Heritage Full-Service Hotels (THAGAAAG)

Keywords

• Boutique country inn
• Wedding venue services
• Spa wellness treatments
• Fine dining restaurant
• Corporate meeting facilities

Headquarters

HQ city

Ingersoll

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Guest Room Accommodations: The primary revenue stream from 48 guest rooms and suites offering various categories including Jacuzzi rooms, Deluxe King/Queen rooms, Fireplace rooms, and Premium suites. Revenue is generated through nightly room rates with complimentary breakfast included.
2. Dining Services: The Mansion Restaurant generates revenue through breakfast service (complimentary for guests), lunch Monday-Saturday, Sunday brunch buffet, and dinner service. The restaurant is known for its fine dining, prime rib buffet, and locally-inspired seasonal menus.
3. Spa Services and Wellness: The full-service Aveda spa generates revenue through massage therapies ($115-$185), facials ($99-$160), body wraps ($119-$165), manicures/pedicures ($44-$82), and infrared sauna sessions ($30-$50). Spa packages and couple's treatments provide additional revenue.
4. Events and Weddings: Venue rental and event hosting including weddings (Diamond, Gold, Silver packages), corporate meetings, conferences, and private celebrations. Revenue includes venue rental, catering, bar services, and overnight accommodations for event attendees.
5. Gift Cards: Elm Hurst gift cards available for purchase and redeemable throughout the inn, restaurant, and spa for stays, dining, or spa services.

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels9 records

Core offering

Elm Hurst Inn & Spa operates a 48-room historic country inn and spa built within a restored 1872 Victorian Gothic Revival mansion on 30 acres in Ingersoll, Ontario. The property offers overnight accommodations, a full-service Aveda spa with infrared sauna and red light therapy, the Mansion Restaurant serving farm-to-table cuisine, and event facilities hosting weddings, corporate meetings, and private celebrations for up to 200 guests.

Product overview

Elm Hurst Inn & Spa is a historic Victorian hotel and resort offering a unified hospitality experience centered around its 1872 mansion. The property features 48 guest rooms and suites across multiple categories (standard rooms, specialty rooms with fireplaces or jacuzzis, and premium suites), complemented by The Spa at Elm Hurst Inn offering Aveda-branded wellness treatments, the Mansion Restaurant for fine dining, and comprehensive event services for weddings and corporate gatherings. The product portfolio includes room accommodations, spa services, dining, wedding packages, meeting facilities, and vacation packages - all managed through WordPress-based booking systems with OpenTable integration for restaurant reservations.

Differentiator

Problem solved

Functional benefit

Products and services

• Guest Room Accommodations 48 guest rooms and suites combining Victorian character with modern comforts, including Jacuzzi Rooms, Deluxe Two-Queen Rooms, Deluxe King Rooms, Fireplace Rooms, Lord Connaught Suite, Premium Suite, and Accessible Deluxe Queen Rooms. All rooms include complimentary hot breakfast, high-speed Wi-Fi, and spa-style amenities for leisure and business travelers.
• The Spa at Elm Hurst Inn Full-service Aveda spa with five private treatment rooms, couples massage room, manicure and pedicure stations, and infrared sauna with red light therapy. Services include massage therapy, organic facial therapy, hand and foot therapy, body wraps, and holistic therapies, open to hotel guests and day visitors age 16+.
• Mansion Restaurant Award-winning fine dining restaurant serving farm-to-table cuisine with seasonal Ontario-sourced ingredients, Sunday brunch buffet, prime rib buffet, lunch service Monday-Saturday, and dinner service. Operated under Executive Chef Philippe Coeurdassier with house-made stocks, sauces, and pastries and an extensive wine list.
• Wedding Venue & Services Full-service wedding venue offering Diamond, Gold, and Silver packages with ceremony and reception venues including the Carriage House, Grand Ballroom, Valley outdoor ceremony area, and Heritage Room. Accommodates up to 200 guests with on-site accommodations for the couple and guests, plus professional coordination by Event Sales Manager Jennifer Collins.
• Meetings & Conference Facilities
• Gift Cards
• Stay & Dine Package (Savour)
• Stay & Spa Package (Refresh)
• Two Night Mid-Week Getaway Package
• Pajama Party for Four Package
• Oxford County Cheese Trail Package
• Romantic Overnight Getaway Package

Quantifiable outcome

• Hosts weddings up to 200 guests with dedicated wedding coordination and Diamond/Gold/Silver package options
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered minor and core.

• Ashlee Ellison PhotographyminorChannel Partner/ Reseller/ DistributorDocumentary-style wedding photographer and videographer featured as a preferred wedding partner on Elm Hurst's photographer credits page. Specializes in capturing authentic, unscripted wedding moments for couples who prefer documentary-style photography over traditional posed shots. Inclusive to all people and welcomes diverse couples.
• Woodgate PhotographyminorChannel Partner/ Reseller/ DistributorLondon, Ontario-based wedding photography and videography studio serving Southwestern Ontario. Specializes in wedding photography with a fun and relaxed approach that captures candid moments and creatively posed photographs. Listed as a preferred wedding vendor partner.
• Terry Richards PhotographyminorChannel Partner/ Reseller/ DistributorLondon, Ontario professional wedding photographers Terry and Elisha Richards offering documentary-style photography with artistic cinematic portraits. Works at intimate backyard weddings as well as formal venue events. Featured as a preferred wedding partner.
• Dudek PhotographyminorChannel Partner/ Reseller/ DistributorCommercial photography studio offering brand-focused imagery for businesses. Creates captivating images that highlight products and services while conveying brand essence. Strategic approach ensures photographs align with business goals.
• HRM PhotographyminorChannel Partner/ Reseller/ DistributorLondon, Ontario and GTA-based photography team led by Heather MacEachern specializing in wedding photography. Known for building genuine friendships with clients to create trust-based photography experiences. Listed as preferred wedding vendor.
• Fedora MediaminorChannel Partner/ Reseller/ DistributorProfessional wedding photography and videography studio with over a decade of expertise and 100+ five-star reviews. Offers stress-free experience creating custom-crafted visuals to capture unique love stories.
• WorldHotelscoreChannel Partner/ Reseller/ DistributorGlobal hotel collection providing Elm Hurst with international distribution channels, WorldHotels Rewards loyalty program integration, and marketing visibility across global markets. WorldHotels membership enhances the property's reach beyond regional Ontario markets.
• OpenTablecoreChannel Partner/ Reseller/ DistributorRestaurant reservation platform integrating Elm Hurst's Mansion Restaurant with OpenTable's global dining audience. Allows guests to book dining reservations online and provides exposure to millions of diners seeking restaurant reservations.
• AeroplanminorChannel Partner/ Reseller/ DistributorAir Canada loyalty program partnership allowing Aeroplan members to earn points on eligible Elm Hurst stays, dining, and spa services. Enhances value proposition for loyalty program members seeking hotel rewards.
• WeddingWirecoreChannel Partner/ Reseller/ DistributorCanadian wedding marketplace platform listing Elm Hurst as a featured venue. Provides booking inquiries, reviews, photos, and vendor coordination for couples planning weddings. Generates qualified wedding leads.
• BridebookminorChannel Partner/ Reseller/ DistributorUK-based wedding planning platform expanding Elm Hurst's visibility to international couples seeking destination wedding venues in Canada. Features reviews, pricing, and availability information.
• Eminence OrganicscoreTechnology or IntegrationAveda spa products sourced from Eminence Organics for facial treatments and body therapies. Eminence is known for organic, botanical-based skincare products. Spa proudly displays Eminence logo and offers product retail link.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Elora Mill Hotel & Spa: Heritage boutique hotel and spa in Elora, Ontario (also ~30 min from Elm Hurst's corridor). Comparable in offering historic accommodation, full-service spa, restaurant, and wedding venue positioning within driving distance of Toronto — directly competing for Ontario destination wedding and leisure demand.
• Prince of Wales Hotel (Niagara-on-the-Lake): Historic 1864 Victorian hotel in Niagara-on-the-Lake offering heritage accommodations, spa, fine dining, and event hosting. Directly comparable as a Canadian heritage boutique hotel with similar GTM, customer segments (weddings, leisure, corporate), and AAA-rated positioning.
• Hockley Valley Resort: Ontario resort with accommodations, full-service spa, multiple restaurants, and conference/wedding facilities. Comparable as a destination hospitality property in Ontario competing for similar weekend leisure, wedding, and corporate retreat demand.
• Langdon Hall Country House Hotel & Spa: Luxury heritage country house hotel and spa in Cambridge, Ontario. Comparable in combining a 19th-century estate setting, AAA-rated accommodations, fine dining, full-service spa, and corporate/wedding event hosting for Ontario's premium leisure market.
• Pillar and Post Inn & Spa: Boutique heritage inn and spa in Niagara-on-the-Lake, Ontario. Comparable in offering a restored Victorian-era property, Aveda-style spa, on-site restaurant, and wedding/event packages targeting couples and leisure travelers in Ontario's tourism corridor.
• Briars Resort & Spa: Heritage country resort on the shores of Lake Simcoe, Ontario offering accommodations, spa, dining, and weddings. Comparable as a multi-generational Ontario destination resort with similar event and leisure positioning.
• Old Mill Toronto: Heritage inn and event venue in Toronto dating to 1914. Comparable in combining historic architecture with on-site restaurant, spa, and significant wedding/corporate event business serving the Ontario market.
• Ste. Anne's Spa: Destination spa resort in Grafton, Ontario offering all-inclusive spa packages, overnight accommodations, and farm-to-table dining. Comparable as an Ontario destination spa property combining heritage aesthetics with a multi-treatment wellness offering and event/retreat hosting.

Broad incumbents

• Spa at the Four Seasons Hotel Toronto: Urban luxury hotel spa at the Four Seasons Toronto. While not a destination property, it competes for high-end spa and wellness spend within Elm Hurst's addressable Ontario customer base and represents the modern luxury benchmark.
• 100 Kellogg Lane Hotel & Conference Centre: Modern conference hotel and event complex in London, Ontario (~30 minutes from Elm Hurst). Competes for the same Southwestern Ontario corporate meetings and wedding demand with newer facilities and larger meeting capacity.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/elm-hurst-inn-spa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elm Hurst Inn & Spa