EMERGENCY HOME VET

What EMERGENCY HOME VET does

Emergency Home Vet (legal entity VetoAdom UK LTD) is a mobile emergency veterinary service launched in London in 2021, operating as the UK subsidiary of VetoAdom, a group with over 35 years of home emergency veterinary experience in France, Belgium, and Switzerland. The company's core product is an out-of-hours, at-home veterinary consultation service: pet owners call a triage line staffed by Registered Veterinary Nurses, who assess urgency free of charge and dispatch on-call veterinarians to the customer's home. Each attending vet arrives with over 25 kilograms of clinical equipment — including medications, IV fluids, surgical kits, blood and urine analyzers, and dressings — enabling on-site treatment of most emergencies that would otherwise require a clinic visit. Service is available 6pm to 6am, weekends, Sundays, and bank holidays across London, Greater London, Manchester, and Greater Manchester, with 40+ discrete borough-level service areas backed by localized SEO pages.

The service is monetized on a pay-per-visit basis with tiered pricing (£129 for 9am–11pm, £154 for 11pm–1:30am, £200 for 1:30am–6am), plus separate travel fees and charges for procedures, diagnostics, and injectable treatments. Additional revenue comes from at-home euthanasia paired with cremation arrangements through regional partners (Chestnut Lodge in London, Springfield Farm in Manchester). Distribution is direct-to-consumer, acquired primarily through Google reviews, organic local search, and word-of-mouth, with a secondary funnel of referrals from regular veterinary practices seeking after-hours coverage for their clients. The company emphasizes same-hour response (85%+ of consultations completed in under one hour), clinical continuity (post-visit reports sent to the pet's regular vet), and reduced pet stress from treatment in the home environment. No revenue, headcount, funding, or AI capability is disclosed.

Name

EMERGENCY HOME VET

Legal name

VetoAdom UK LTD

Website

https://emergency-home-vet.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Emergency Home Vet (VetoAdom UK LTD) is a mobile emergency veterinary service launched in London in 2021, providing out-of-hours at-home vet consultations, triage, and euthanasia across London, Greater London, Manchester, and Greater Manchester for individual pet owners.

Ownership category

akta.pro rank

Product category

Mobile Emergency Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Mobile & House-Call Veterinary Services (HLAMAAAF)

Keywords

• Mobile veterinary services
• Emergency pet care
• At-home vet visits
• Out-of-hours veterinary
• Pet euthanasia services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Emergency Veterinary Consultations: One-time emergency veterinary consultations performed at the customer's home, including examination, diagnosis, and treatment. Fees vary based on time of day (9am-11pm: £129, 11pm-1:30am: £154, 1:30am-6am: £200). Travel fees are charged separately based on location. Additional charges apply for procedures, examinations, diagnostic tests, treatments, and injections performed at home.
2. Euthanasia and Pet Aftercare Services: End-of-life services including euthanasia at home and arrangements for cremation services through partner providers. Comprehensive quotes provided for euthanasia with handling of remains for communal or individual cremation.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Emergency Home Vet provides out-of-hours emergency veterinary care delivered directly to pet owners' homes across London, Greater London, Manchester, and Greater Manchester. Registered Veterinary Nurses triage incoming calls for free and dispatch on-call veterinarians equipped with over 25kg of medications, IV fluids, surgical kits, analyzers, and blood/urine testing devices to treat dogs, cats, rabbits, ferrets, guinea pigs, and rodents in the home setting. The service also offers at-home euthanasia with partner cremation arrangements.

Product overview

Emergency Home Vet operates as a mobile emergency veterinary service, offering at-home care rather than a clinical setting. The core offering consists of two integrated services: a telephone triage line staffed by Registered Veterinary Nurses (providing free initial assessment and advice), and at-home emergency veterinary consultations delivered by on-call veterinarians equipped to handle emergencies on-site. Additional services include at-home euthanasia with partner cremation arrangements, lost/found pet guidance, and pet emergency first aid education. The company also provides partnership services for referring veterinary practices seeking after-hours coverage for their clients. Pricing varies by time of day, with consultation fees from £129 to £200 depending on time slot.

Differentiator

Problem solved

Functional benefit

Products and services

• At-Home Emergency Veterinary Consultation On-call veterinarians travel to the pet owner's home to provide emergency veterinary care for dogs, cats, and small pets outside regular clinic hours, 7 days a week including weekends and bank holidays. Vets carry over 25kg of medical equipment, medications, IV fluids, surgical kits, and diagnostic analyzers to handle emergencies on-site.
• Veterinary Triage Service Free telephone triage service staffed by Registered Veterinary Nurses (RVNs) who assess the pet's situation, provide health advice, determine if an emergency home visit is needed, or direct pet owners to appropriate veterinary facilities. Nurses remain in constant contact with supervising veterinarians for complex medical questions.
• At-Home Euthanasia Service End-of-life veterinary care provided in the comfort of the pet's home, allowing companion animals to pass away peacefully in familiar surroundings. Includes support for cremation arrangements through partner providers Chestnut Lodge Pet Crematorium (London) and Springfield Farm Pet Cremation (Manchester).
• Lost and Found Pet Guidance Telephone guidance service helping callers who have found stray or injured animals. Triage nurses advise on immediate care needs and direct callers to appropriate local authorities, RSPCA, or emergency veterinary hospitals.

Named customers5 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• Chestnut Lodge Pet Crematorium and CemeterycoreOthersPartner pet crematorium serving the London and Greater London area. Arranges respectful handling of pet remains after euthanasia and transfers bodies to the crematorium. Offers communal cremation with ashes scattered in memorial garden, or individual cremation with ashes returned in urn.
• Springfield Farm Pet CremationcoreOthersPartner pet cremation service for Manchester area. Family-run farm with over 30 years of experience. Offers personalized individual pet cremation and private woodland scattering. Handles pet remains respectfully after euthanasia services in the Manchester region.
• Regular Veterinarians in London and Greater LondoncoreStrategic or Co-development PartnerWorks in close collaboration with all veterinarians in the London and Greater London area. Sends detailed consultation reports after emergency visits so regular vets can provide follow-up care. Partners with veterinary hospitals for cases requiring hospitalization or emergency surgery.
• 24/7 Veterinary Hospitals in LondonminorStrategic or Co-development PartnerPartners with 24/7 veterinary hospitals for cases where hospitalization is needed, constant veterinary monitoring is required, or emergency surgery with an operating theatre is necessary. Triage nurses direct severe cases to these facilities.

Scale indicators3 records

Recent moves6 records

Expansion highlights10 records

Broad incumbents

• Medivet: Large UK veterinary group with a network of clinics and hospitals including 24/7 emergency sites. Overlaps on emergency care delivery and partnership pathways with London practices, though Medivet is a broad incumbent rather than a mobile-only specialist.
• Pets at Home (Veterinary Services): UK's largest pet care retailer, operating in-store veterinary clinics and growing emergency/urgent care offerings. Comparable on customer overlap (UK pet owners) and as a broad incumbent that could extend into mobile emergency.
• CVS Group: One of the largest UK integrated veterinary services operators, running practices, referral hospitals, and out-of-hours services. Comparable as a broad incumbent that could launch or acquire a competing mobile emergency service.
• My Family Vets (Independent Vetcare): Network of UK veterinary practices under IVC Evidensia with emergency and referral capability. Comparable as a broad incumbent with established clinic-based emergency services and referral pathways.

Direct peers

• PawSquad: UK mobile veterinary service offering at-home consultations including video triage. Comparable as a direct-to-consumer mobile vet, with overlap in target customer (pet owners seeking convenience) though broader in scope than emergency-only.
• Vets Now: UK's largest dedicated out-of-hours and emergency veterinary care provider, operating emergency clinics and home-visit services. Directly comparable on the emergency/out-of-hours axis, though Vets Now's primary delivery is clinic-based rather than mobile.
• VetoAdom: Parent group operating the identical at-home emergency veterinary model across France, Belgium, and Switzerland for over 35 years. It is the most direct comparable in terms of service design, protocols, and equipment, though it serves Continental European geographies rather than the UK.

Regional players

• Village Vet (part of Linnaeus): London-centric primary care and referral veterinary group within the Linnaeus network. Comparable as a London referral and emergency-adjacent partner and potential competitor for both client relationships and clinician staffing.
• The Animal Hospital (BlueCross / charity-affiliated): UK charity-affiliated veterinary services with hospital locations, including emergency provision in parts of London. Comparable on emergency veterinary service delivery to London pet owners, though positioned as a charity rather than a premium commercial offering.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/emergency-home-vet

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EMERGENCY HOME VET