Emergency Vets 24/7 Australia
Emergency Vets 24/7 is a privately held 24/7 emergency and critical care veterinary hospital in Cairns, Queensland, serving pet owners and 26+ referring primary care clinics across Far North Queensland. Founded 2017, it operates the only dedicated veterinary CT scanner in the region with full ICU and surgical capability.
- Company typePrivate
- Founded2017
- HeadquartersManunda, Australia
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Emergency Vets 24/7 Australia does
Emergency Vets 24/7 Australia is a privately held emergency and critical care veterinary hospital operating from a single facility at 124 Anderson Street, Manunda, Cairns, Queensland. Founded in 2017 by Dr Richard Page, it functions as the only fully-staffed 24/7 veterinary hospital in Far North Queensland, serving pet owners from Cairns, the Atherton Tablelands, and Cape York. The hospital operates a walk-in emergency model with no appointment requirement and supplements consumer-facing services through a referral network of 26+ primary care veterinary clinics across the region.
The facility is equipped with advanced diagnostic and critical care technology uncommon in regional veterinary practice, including the only dedicated veterinary CT scanner in FNQ (with animal-specific anaesthetic equipment), digital radiography, ultrasound, video endoscopy, an in-house laboratory delivering same-day results, a purpose-built seizure monitoring ward with video surveillance, and a full ICU suite with mechanical ventilators, multiparameter monitoring, and piped medical-grade oxygen. Service modules include 24/7 emergency triage, hospitalisation, surgical procedures (GDV, C-section, foreign body removal), outpatient CT imaging, a pet blood donor program, end-of-life and euthanasia services, and visiting specialist surgical services delivered via partnership with SASH.
Revenue is generated through unit-priced professional services: consultations, diagnostics, surgical procedures, hospitalisation, and CT imaging ($2,495 for routine single-region scans, $4,286 for full body, with priority/emergency scans at $2,995). The business model layers direct-to-consumer walk-in fees with B2B referral revenue from primary care clinics and adds incremental CT and specialist surgical revenue streams. Free 24-hour rechecks for discharged patients serve as a customer retention mechanism. Patient financing is offered through Afterpay, Zip Pay, and VetPay. The practice operates with 8 veterinarians and 15 nurses plus support staff, and has not closed since 2017, including through cyclone events.
Emergency Vets 24/7 Australia firmographics
Firmographics- Name
- Emergency Vets 24/7 Australia
- Legal name
- Emergency Vets 24/7
- Website
- https://emergencyvets247.com.au
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Emergency Vets 24/7 is a privately held 24/7 emergency and critical care veterinary hospital in Cairns, Queensland, serving pet owners and 26+ referring primary care clinics across Far North Queensland. Founded 2017, it operates the only dedicated veterinary CT scanner in the region with full ICU and surgical capability.
- Ownership category
- akta.pro rank
Emergency Vets 24/7 Australia industry classification
Industry- Product category
- Emergency Veterinary Services
- NAICS
- Veterinary Services (54194), Diagnostic Imaging Centers (621512)
- SIC
- Services-Hospitals (8060)
- akta.pro primary industry
- Veterinary Emergency & Critical Care Hospitals (HLAMACAA)
- akta.pro secondary industries
- Veterinary Specialty Referral Hospitals (Multi-specialty) (HLAMACAB), Veterinary Specialty Imaging Centers (CT/MRI/Advanced Imaging) (HLAMACAL)
Keywords
Where Emergency Vets 24/7 Australia is headquartered
LocationHeadquarters
- HQ city
- Manunda
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Emergency Vets 24/7 Australia business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Emergency Veterinary Consultations and Treatments: Walk-in emergency consultations, overnight hospital care, and medical/surgical procedures for small animals and exotic pets. Revenue is generated through one-time fees for consultations, diagnostics, procedures, and hospitalisation.
- CT Imaging Services: Outpatient CT scans for pets, including routine Tuesday scans and priority/emergency CTs. Pricing includes specialist imaging report, anaesthesia, IV contrast, hospitalisation and GST. Additional revenue from blood tests and supplementary diagnostics.
- Hospital Care and Monitoring: Overnight and extended hospitalisation with 24/7 veterinary and nursing care, including intensive care and life support services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Routine outpatient CT - single region |
| Unit Pricing | Pay-as-you-go | Priority outpatient CT - single region |
| Unit Pricing | Pay-as-you-go | Emergency CT for inpatients |
| Unit Pricing | Pay-as-you-go | Urgent care consultation |
| Unit Pricing | Pay-as-you-go | Preanaesthetic blood panel |
| Freemium | Pay-as-you-go | Free 24-hour rechecks |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Emergency Vets 24/7 Australia product offering
Product offeringCore offering
Emergency Vets 24/7 Australia operates a 24/7 emergency and critical care veterinary hospital in Cairns, Queensland, providing walk-in and referral-based emergency consultations, hospitalization, intensive care, and surgical services for small animals and exotic pets. The hospital features the only dedicated veterinary CT scanner in Far North Queensland, an in-house diagnostic laboratory, advanced life support equipment, and visiting specialist surgical services from SASH. It serves pet owners directly while also accepting referrals from over 26 primary care veterinary clinics across the region.
Product overview
Emergency Vets 24/7 is a single-location, 24/7 emergency veterinary hospital in Cairns, Queensland, established in 2017. The core offering is round-the-clock emergency and critical care for small animals and exotic pets, supported by advanced diagnostic and surgical capabilities. Key service modules include CT imaging (the only dedicated veterinary CT facility in far north Queensland), an extensive in-house diagnostic laboratory, medical and surgical services, intensive care with life support equipment, a pet blood donation program, end-of-life care and euthanasia services, and visiting specialist surgical services from SASH. The practice integrates Afterpay, Zip Pay, and VetPay for payment financing and partners with Possum Ridge Pet Cremations for aftercare. Services are available via walk-in or referral from the 25+ referring veterinary clinics across the region.
Differentiator
Problem solved
Functional benefit
Products and services
- 24/7 Emergency & Critical Care Services
- Outpatient CT Imaging Services
Quantifiable outcome
- Free rechecks within 24 hours for discharged patients for the same condition
- +2 more outcomes
Companies that use Emergency Vets 24/7 Australia
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles2 records
Emergency Vets 24/7 Australia technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature5 records
Emergency Vets 24/7 Australia partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered supporting, core and minor.
- Possum Ridge Pet CremationssupportingLocal pet cremation and memorial partner. Provides individual pet cremation, memorial options, pet urns, paw prints, and collection from Emergency Vets 24/7. Available 7 days a week.
- SASH (Small Animal Specialist Hospital)coreVisiting specialist surgeons Dr Nima Nakahara and Dr Warrick Bruce provide orthopaedic and soft tissue surgical services at Emergency Vets 24/7 in Cairns. Surgical registrars Dr Daniel McDonald and Dr Waylon Wiseman also visit. This partnership enables specialist-level surgical care without patients needing to travel to the Sunshine Coast.
- Kindred Counselling & PsychotherapyminorReferral partner for grief counselling services. Douglas Nichols provides specialised support for those grieving or anticipating loss of companion animals. Service available in person or via weblink.
- Primary Care Veterinary Clinics (FNQ)coreNetwork of 26+ primary care veterinary clinics across far north Queensland including Beachside Vet Hospital, Cairns Vet Clinic, Greencross Vets, Port Douglas Vets, Mossman Vet Surgery, and others. These clinics refer after-hours emergencies and transfer critical patients to Emergency Vets 24/7.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Emergency Vets 24/7 Australia competitors and assessment
Company assessmentDirect peers
- SASH (Small Animal Specialist Hospital): Multi-specialty veterinary referral hospital group on Australia's east coast. Already a partner providing visiting specialists, but otherwise a directly comparable specialty referral and emergency provider serving overlapping client profiles.
- Animal Referral Hospital (ARH): Network of multi-specialty veterinary referral and emergency hospitals across Australia. Comparable in offering emergency, surgery, internal medicine, and advanced imaging under one roof to a similar veterinary referral base.
- Animal Emergency Services (AES): Multi-location emergency and critical care veterinary hospitals across Queensland and other Australian states. Directly comparable 24/7 emergency model with advanced diagnostics and ICU capability, making it the most relevant Australian peer.
- Veterinary Specialist Services (VSS): Queensland-based multi-specialty referral hospital with emergency and critical care services. Comparable specialist and emergency offering with strong regional referral pipeline.
- Pet Emergency & Specialist Hospital: After-hours emergency and specialist veterinary hospital operating in Australian capital cities. Closely matches Emergency Vets 24/7's walk-in/24-hour care and advanced diagnostics business model.
Emerging players
- North Coast Veterinary Specialists: Specialty referral hospital serving northern NSW / south-east Queensland. Comparable multi-specialty referral model with emergency and advanced diagnostics, partially overlapping catchment with FNQ.
Broad incumbents
- Greencross Vets: Australia's largest veterinary group with primary care clinics, specialty hospitals, and emergency services. Already a referrer into Emergency Vets 24/7 but also a potential vertical integrator of emergency services in FNQ.
- VetPartners: Large Australian veterinary clinic network with primary care, specialty, and emergency operations. Represents the same consolidation risk as Greencross and shares the same referral-driven business model.
Regional players
- Brisbane Veterinary Specialist Centre (BVSC): Multi-specialty referral hospital in Brisbane serving south-east Queensland. Comparable specialty and emergency capability but based in a different Queensland region, attracting cases that might otherwise travel to FNQ.
- Adelaide Animal Emergency: After-hours emergency veterinary hospital in Adelaide with ICU and surgical capability. Comparable 24/7 emergency model but in a different Australian state, useful as a regional benchmark.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Emergency Vets 24/7 Australia social profiles
Digital presenceEmergency Vets 24/7 Australia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Emergency Vets 24/7 Australia leadership team
Management profileNumber of profiles
Profiles4 records
Emergency Vets 24/7 Australia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Emergency Vets 24/7 Australia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Emergency Vets 24/7 Australia
What does Emergency Vets 24/7 Australia do?
Emergency Vets 24/7 Australia operates a 24/7 emergency and critical care veterinary hospital in Cairns, Queensland, providing walk-in and referral-based emergency consultations, hospitalization, intensive care, and surgical services for small animals and exotic pets. The hospital features the only dedicated veterinary CT scanner in Far North Queensland, an in-house diagnostic laboratory, advanced life support equipment, and visiting specialist surgical services from SASH. It serves pet owners directly while also accepting referrals from over 26 primary care veterinary clinics across the region.
Is Emergency Vets 24/7 Australia a public or private company?
Emergency Vets 24/7 Australia is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Emergency Vets 24/7 Australia founded?
Emergency Vets 24/7 Australia was founded in 2017. It employs 1 to 10 people.
Where is Emergency Vets 24/7 Australia based?
Emergency Vets 24/7 Australia is headquartered in Manunda, Australia, in the Oceania region.
How does Emergency Vets 24/7 Australia make money?
Three revenue lines are on record. Emergency Veterinary Consultations and Treatments are the primary driver. The others are CT Imaging Services and hospital Care and Monitoring.
Who are Emergency Vets 24/7 Australia's main competitors?
Direct peers on record are SASH (Small Animal Specialist Hospital), Animal Referral Hospital (ARH), Animal Emergency Services (AES), Veterinary Specialist Services (VSS) and Pet Emergency & Specialist Hospital. North Coast Veterinary Specialists is listed as an emerging player. Broad incumbents are Greencross Vets and VetPartners. Regional players are Brisbane Veterinary Specialist Centre (BVSC) and Adelaide Animal Emergency.
Does Emergency Vets 24/7 Australia have an API?
No public API is recorded for Emergency Vets 24/7 Australia.
What industry is Emergency Vets 24/7 Australia in?
Emergency Vets 24/7 Australia's product category is Emergency Veterinary Services. Its primary akta.pro industry code is HLAMACAA, Veterinary Emergency & Critical Care Hospitals, with a secondary code of HLAMACAB, Veterinary Specialty Referral Hospitals (Multi-specialty). Its NAICS code is 54194 and its SIC code is 8060.