Taxi Aeropuerto

What Taxi Aeropuerto does

Taxi Aeropuerto is the commercial brand of Transportes Feraltar, a privately held Mexican ground transportation company founded in 1999 and headquartered on the Cancun-Chetumal highway in Quintana Roo, Mexico. The company operates as one of two officially authorized ground transportation providers (alongside Lumaale Travel Agency) at Cancun International Airport — the second-busiest airport in Mexico, serving approximately 12.5 million passengers annually. It serves arriving international and domestic tourists needing reliable ground transport to hotels and resorts in the Cancun hotel zone and throughout the Riviera Maya (Playa del Carmen, Puerto Aventuras, Akumal, Tulum).

The product portfolio spans multiple service tiers: standard taxi from $35 USD (up to 4 passengers), shared shuttle with scheduled departures, private transportation from $30 USD (up to 7 passengers), VIP Suburban service with bilingual drivers, and stretch limousine service for up to 10 passengers with champagne and premium amenities. Pricing is per vehicle rather than per passenger, with a 5% best-price guarantee. The underlying technology stack consists of GPS vehicle tracking across the private fleet, a 24/7 flight monitoring system that automatically adjusts pickup schedules based on real-time flight arrival data, and a web-based reservation platform at cancun-airport.net supporting pre-payment.

The go-to-market is direct-to-consumer and sales-led, combining pre-arrival digital booking (website, toll-free numbers for US/Canada and Mexico) with on-site 24/7 terminal presence staffed by uniformed bilingual representatives. The company holds SECTUR (Mexican Ministry of Communications and Transportation) certification and ASUR (Grupo Aeroportuario del Sureste) authorization as regulatory moats, jointly operates the airport's official booking portal with Lumaale, and maintains a channel partnership with ADO bus company for alternative ground transport options. Revenue is generated on a transaction-fee basis per vehicle booking across airport transfer, tour, and excursion transportation categories.

Name

Taxi Aeropuerto

Legal name

Transportes Feraltar

Website

https://es.cancun-airport.net

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Taxi Aeropuerto (operated by Transportes Feraltar) is the officially authorized ground transportation provider at Cancun International Airport, offering pre-booked taxi, shared shuttle, private, VIP, and limousine transfers for international tourists to Cancun, Playa del Carmen, and Tulum.

Ownership category

akta.pro rank

Product category

Airport Ground Transportation

NAICS

Taxi and Limousine Service (4853), Limousine Service (485320)

SIC

Transportation Services (4700)

akta.pro primary industry

On-Demand Airport & Event Ride Services (Dedicated Queues/Permits) (THAIAGAK)

akta.pro secondary industries

Airport Transfer Services (Meet-and-Greet, Fixed-Route) (THADAEAG), Private Airport Transfer & Chauffeured Services (THAIAFAB), Chauffeur-Driven Car Rental (With Driver) (THADAAAG)

Keywords

• Airport ground transportation
• Airport transfer services
• Private shuttle service
• Executive car service
• Limousine transportation

Headquarters

HQ city

Cancun

HQ country

Mexico

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Airport Ground Transportation Services: Per-vehicle transportation services from Cancun International Airport to hotels in Cancun and Riviera Maya. Revenue generated per booking with pricing based on service tier (taxi, private, VIP, limousine) and passenger capacity. Price is fixed per vehicle, not per passenger.
2. Tour and Excursion Transportation: Additional transportation services for tours and excursions within the Riviera Maya region

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Taxi Aeropuerto, operated by Transportes Feraltar (jointly with Lumaale), is the official authorized ground transportation provider for Cancun International Airport. It offers pre-booked, fixed-price transfers from the airport to hotels and resorts across Cancun and the Riviera Maya (Playa del Carmen, Tulum, Puerto Aventuras, Akumal) in service tiers ranging from shared shuttle and standard taxi to private vehicle, VIP Suburban, and stretch limousine, with bilingual uniformed drivers, GPS-tracked fleet, complimentary baby seats, and a 5% price-match guarantee.

Product overview

Taxi Aeropuerto (operated by Transportes Feraltar/Lumaale) is the official ground transportation booking platform for Cancun International Airport, offering a comprehensive suite of transport services including shared shuttles, private vehicles, VIP SUVs, and luxury limousines for transfers to Cancun, Playa del Carmen, and Tulum. The platform integrates booking for adjacent airport services including car rental, parking, VIP lounge access, Wi-Fi, lockers, and currency exchange, positioning itself as the primary interface for travelers arranging ground transport before and after their flights.

Differentiator

Problem solved

Functional benefit

Products and services

• Taxi Service Official taxi service at Cancun Airport terminals 2 and 3 with tickets purchased at dedicated modules; available from $35 USD for up to 4 passengers. Targeted at travelers wanting immediate, official taxi transport upon arrival.
• Private Transportation Private, non-shared vehicle transport from Cancun Airport directly to the customer's hotel with no stops, available 24 hours for 1-7 passengers at rates starting from $30 USD. Designed for travelers who want exclusive, direct service.
• VIP Transportation Luxury Suburban transfer service featuring leather seats, DVD player, complimentary water and wet wipes, bilingual driver, and complimentary baby seat; available 24 hours. Targeted at premium leisure, executive, and family travelers.
• Limousine Service Stretch limousine service for up to 10 passengers including sparkling wine, ice, crystal glasses, leather seats, DVD player, LCD TV, 5.1 surround sound, and bilingual driver. Targeted at high-end celebratory, wedding, and luxury travelers.
• Shared Shuttle Service Budget shared van shuttle with air conditioning and luggage compartments; departs when full (up to 5 stops) and reaches the Cancun hotel zone in approximately 30 minutes. Targeted at cost-conscious travelers willing to trade time for lower fares.
• Playa del Carmen Transfers Private vehicle transfer from Cancun International Airport to Playa del Carmen hotels and resorts, starting at $50 USD for up to 7 passengers. Targeted at tourists staying in the Playa del Carmen area.
• Tulum Transfers Private vehicle transfer from Cancun International Airport to Tulum hotels and resorts, starting at $70 USD for up to 7 passengers. Targeted at tourists staying in the Tulum area along the Riviera Maya coast.

Quantifiable outcome

• Over 1,500 customers have given 5-star ratings
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• ASUR (Grupo Aeroportuario del Sureste)coreStrategic or Co-development PartnerASUR operates Cancun International Airport. The transportation operators (Feraltar/Lumaale) are authorized and certified by ASUR to provide official ground transportation services at the airport. Lost and found contact: KATIA PASOS ([email protected]). FBO operations managed through ASUR contacts including Eduardo Olamendi (FBO Manager).
• SECTUR (Ministry of Communications and Transportation)coreStrategic or Co-development PartnerOfficial certification from Mexican government ministry authorizing operation of ground transportation services at Cancun airport. Both Feraltar and Lumaale are certified and authorized by SECTUR.
• Lumaale (Lumaale Travel Agency)coreStrategic or Co-development PartnerJoint official operators of cancun-airport.net. Both Feraltar and Lumaale are the certified official transportation companies providing services at Cancun International Airport. Representatives meet passengers with company uniforms and banners.
• TripAdvisorminorGTM or Marketing PartnerThird-party review platform where customer reviews are displayed. Transportes Turisticos Feraltar has 1,179 reviews on TripAdvisor.
• ADO (Autobuses)minorChannel Partner/ Reseller/ DistributorBus service provider with booths in all airport terminals for passengers seeking alternative ground transportation to central bus stations in Cancun and Playa del Carmen.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Uber: Global ride-hailing platform operating in Cancun with airport pickup options. While not a chauffeured-transfer specialist, Uber commoditizes the same first/last-mile tourist transportation demand and pressures pricing across all service tiers.
• Didi: Leading ride-hailing platform in Mexico with deep Cancun coverage and aggressive pricing. Represents the most direct app-based competitive threat to Feraltar's taxi tier.

Emerging players

• Mozio: Global ground transportation aggregator and booking API that surfaces airport transfer options (including Cancun) to OTAs and travel platforms, competing for the digital pre-booking layer where Feraltar currently relies on its own site.
• Jayride: Airport transfer marketplace connecting travelers with local operators across 80+ countries, including Mexico. Competes indirectly by aggregating demand that could otherwise go to Feraltar's direct booking channel.

Direct peers

• USA Transfers: Online booking platform for pre-arranged airport transfers across Mexico and Latin America, including Cancun. Competes directly for the same inbound tourist bookings with similar private/shared/shuttle product tiers.
• Cancun Airport Transfers: Independent airport transfer aggregator/operator offering private and shared rides from Cancun International Airport to Riviera Maya hotels, directly competing for the same international tourist segment.
• Happy Shuttle Cancun: Cancun-based private/shared airport shuttle operator serving the same Cancun-Riviera Maya corridor with comparable per-vehicle pricing and pre-booking model.
• ADO (Autobuses de Oriente): Mexico's dominant intercity bus operator with booths at all Cancun airport terminals offering shared ground transportation to Cancun and Playa del Carmen. Functions as both a Feraltar channel partner and a direct competitor for budget-conscious travelers.
• Lumaale: Joint operator with Feraltar on cancun-airport.net and the other SECTUR-certified official transportation provider at Cancun International Airport. Operates the same service tiers (taxi, private, VIP, limo) to the same Riviera Maya destinations.

Others

• ASUR (Grupo Aeroportuario del Sureste): Operator of Cancun International Airport and a strategic counterpart that authorizes Feraltar's terminal operations. Not a direct competitor, but controls concession economics, terminal real estate, and the official airport web presence that drives Feraltar's lead generation.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/CancunAirport
• Facebookfacebook.com/147151498666978
• LinkedInlinkedin.com/company/taxi-aeropuerto

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Taxi Aeropuerto