ESE Carmen Emilia Ospina

What ESE Carmen Emilia Ospina does

ESE Carmen Emilia Ospina is a public healthcare institution (Empresa Social del Estado) owned by the municipality of Neiva in Huila, Colombia, founded in 1999 and operating under the country's General Social Security Health System (SGSSS). It delivers primary and ambulatory healthcare services to an assigned population of approximately 150,000 users across the municipality of Neiva, organized into three territorial zones (Norte, Oriente, Sur) served by a network of nine fixed health centers anchored by the Hospital Canaima headquarters, complemented by mobile Equipos Básicos de Salud (Basic Health Teams) that conduct home visits in urban, rural, and indigenous corregimiento communities. The service portfolio spans outpatient consultation, dental care, emergency services, X-ray imaging, clinical laboratory, cytology, growth-and-development monitoring for children, and prenatal care under the IAMII (Institución Amiga de la Mujer y la Infancia Integral) maternal-child certification program, alongside special programs for infectious disease management including leprosy (Hansen's disease).

Revenue mechanics are those of a public-sector capitated provider: the institution receives per-capita payments from EPS (Health Promoting Entities) for assigned population coverage and fee-for-service payments for procedures under the Mandatory Health Plan (POS), with no direct patient billing. Go-to-market is government-directed and community-mediated: outreach runs through municipal partners (Alcaldía de Neiva, Secretaría de Salud Municipal), the Ministerio de Salud y Protección Social regulatory framework, a Red de Líderes community network, formal user associations (Asociación de usuarios, Alianza de usuarios, ASOESEOSPINA), and teaching-service agreements such as the one with Fundación Universitaria María Cano. Digital channels include a Ventanilla Única Digital for correspondence, a PQRSD system for citizen complaints and requests, an online appointment platform, and a dedicated children's health portal, all WCAG 2.1 AA and NTC 5854 accessibility compliant. Recent strategic activity has centered on CAIMI (Centro de Atención Integral Materno Infantil) infrastructure construction, deployment of the Equipos Básicos de Salud home-visit model, and a leadership transition to Gerente Adriana Marcela Losada Cañas.

Name

ESE Carmen Emilia Ospina

Legal name

ESE Carmen Emilia Ospina

Website

https://esecarmenemiliaospina.gov.co

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

ESE Carmen Emilia Ospina is a public healthcare institution (Empresa Social del Estado) serving approximately 150,000 assigned users in Neiva, Huila, Colombia, through nine health centers across three zones, mobile Basic Health Teams, and digital citizen portals under the national SGSSS framework.

Ownership category

akta.pro rank

Headquarters

HQ city

Neiva, Huila

HQ country

Colombia

HQ region

Latin America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Public Health Services: As a state-owned social enterprise (ESE), the institution operates under Colombia's General Social Security Health System (SGSSS), receiving capitated payments from EPS (Health Promoting Entities) for assigned population coverage and fee-for-service payments for procedures under the Mandatory Health Plan (POS).

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

ESE Carmen Emilia Ospina is a public healthcare institution (Empresa Social del Estado) that delivers comprehensive primary healthcare services including outpatient consultations, emergency care, dental services, prenatal care, pediatric growth monitoring, clinical laboratory, diagnostic imaging, and cytology to approximately 150,000 assigned users in Neiva, Huila, Colombia. Services are delivered through 9 health centers across 3 zones and complemented by mobile Basic Health Teams (Equipos Básicos de Salud) conducting home visits to urban, rural, and indigenous communities, plus digital citizen service portals for appointment scheduling and administrative requests.

Product overview

ESE Carmen Emilia Ospina is a public healthcare institution (Empresa Social del Estado) operating as a single unified platform offering comprehensive healthcare services across multiple facilities in Neiva, Colombia. The institution provides a broad portfolio of health services organized into clinical services (Control, Crecimiento y Desarrollo, Odontología, Urgencias, Rayos X, Consulta Externa, Laboratorio Clínico, Citologías, Control Prenatal), digital citizen services (PQRSD portal, Ventanilla Única Digital, Solicitud de Cita Web, Portal del Niño), and community health programs (IAMII mother-child program, Equipos Básicos de Salud, Programas Especiales for infectious diseases, Plan de Intervenciones Colectivas, Red de Líderes). Services are delivered through a network of health centers organized in three zones (Norte, Oriente, Sur) with Hospital Canaima as the main facility.

Differentiator

Problem solved

Functional benefit

Products and services

• Control, Crecimiento y Desarrollo Child health monitoring service that tracks growth and development milestones for pediatric patients, delivered as part of the institution's primary healthcare portfolio.
• Odontología Dental care services including oral health treatments and procedures offered to assigned users under the institution's primary care portfolio.
• Urgencias Emergency medical services for urgent healthcare needs provided through the institution's fixed health centers.
• Rayos X Diagnostic imaging services using X-ray technology available at the institution's health centers for assigned users.
• Consulta Externa Outpatient consultation services for non-emergency medical appointments delivered across the institution's health center network.
• Laboratorio Clínico Clinical laboratory services for diagnostic testing and analysis provided at the institution's health centers.
• Citologías Cytology services for cellular examination and diagnostic testing, including cervical cancer screening for assigned users.
• Control Prenatal Prenatal care services for expectant mothers including monitoring, health guidance, and safe delivery preparation.
• PQRSD (Peticiones, Quejas, Reclamos, Solicitudes, Denuncias, Felicitaciones) Digital portal for citizen petitions, complaints, claims, information requests, reports, and commendations submission and tracking as a standalone digital service for user interaction with the institution.
• Ventanilla Única Digital Digital single window portal for virtual correspondence registration and tracking, providing citizens with a unified online channel for administrative requests.
• Solicitud de Cita Web Online appointment scheduling system for healthcare services, enabling users to book consultations and procedures digitally.
• IAMII (Institución Amiga de la Mujer y la Infancia Integral) Mother and child health program providing comprehensive care for women and children including breastfeeding support, parenting preparation courses, and growth monitoring, certified under the national IAMII framework.
• Equipos Básicos de Salud Primary healthcare program deploying mobile Basic Health Teams providing home-based medical services, health promotion, and disease prevention across urban, rural, and indigenous communities in Neiva.
• Portal del Niño Dedicated children's health portal providing age-appropriate health information and resources for parents and caregivers of pediatric patients.

Quantifiable outcome

• More than 4,000 users vaccinated during National Vaccination Day
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Asociación de Hansen del HuilacoreStrategic or Co-development PartnerCollaboration between the Special Programs area and the Hansen Association of Huila for leprosy/Hansen disease awareness, diagnosis, treatment, and patient follow-up. Joint educational workshops organized to reduce social stigma against patients and promote early detection.
• Fundación Universitaria María CanocoreStrategic or Co-development PartnerTeaching-service agreement (convenio docencia-servicio) for health student internships. Students from the foundation provide health services during community jornadas, including child development screening, visual and hearing tests for children in rural areas like El Caguán.
• Alcaldía de NeivacoreStrategic or Co-development PartnerMunicipal government partner for health service delivery, including the 'Alcalde en Casa' jornadas and general health program coordination. The ESE operates under municipal administration.
• Secretaría de Salud Municipal de NeivacoreStrategic or Co-development PartnerMunicipal health secretariat providing regulatory oversight and coordination for public health programs including vaccination campaigns, Basic Health Teams strategy, and Plan de Intervenciones Colectivas (PIC).
• Ministerio de Salud y Protección SocialcoreStrategic or Co-development PartnerNational ministry setting health policy, financing guidelines, and program frameworks including IAMII (Institución Amiga de la Mujer y la Infancia Integral), 'Soy Generación Más Sonriente' dental strategy, and national vaccination programs.
• Superintendencia Nacional de Salud (Supersalud)minorOthersRegulatory and supervisory body for the Colombian health system, providing oversight and compliance monitoring for ESE operations.

Scale indicators5 records

Recent moves9 records

Expansion highlights4 records

Others

• EPS Sura: EPS Sura is one of the largest Colombian health insurers that pays capitated rates to ESEs including ESE Carmen Emilia Ospina, relevant as a counterparty and ecosystem participant within the SGSSS rather than a direct competitor.
• Compensar: Compensar is a Colombian health services and insurance provider operating in a parallel ecosystem alongside ESEs, comparable as a health services delivery organization within the broader Colombian health system.
• Sanitas EPS: Sanitas EPS is a major Colombian health insurer paying capitated rates to ESEs and operating as the operational counterparty to public health providers within the SGSSS ecosystem.

Direct peers

• ESE Hospital Universitario Hernando Moncaleano Perdomo: Public university hospital in Neiva operating as an ESE, comparable in business model and capitated funding structure and the principal competing hospital in the same municipality under the SGSSS framework.
• ESE Hospital Mario Gaitán Yanguas: Public ESE serving Soacha and Cundinamarca with hospital and ambulatory services under the SGSSS framework, comparable in ESE operating model and primary care delivery mandate.
• ESE Hospital San Rafael de Tunja: Departmental ESE in Boyacá providing hospital and ambulatory services under SGSSS, comparable in scale, structural setup, and primary care mandate as a regional public hospital system.
• ESE Hospital Departamental de Neiva: ESE Hospital Departamental de Neiva is a public hospital located in Neiva, Huila, operating under the same SGSSS framework and ESE structure as ESE Carmen Emilia Ospina. It is a direct peer because both are departmental/municipal ESEs serving the same geographic population with overlapping primary and secondary care services.
• ESE Hospital General de Medellín: Large ESE in Medellín providing comprehensive public hospital and outpatient services under the SGSSS framework, comparable in business model, capitated funding structure, and community health delivery mandate though operating at larger scale.
• ESE Hospital La Misericordia: Public pediatric ESE in Bogotá providing specialized maternal-child and pediatric services under SGSSS, comparable in ESE structure and IAMII-relevant maternal-infant program delivery.

Broad incumbents

• Cruz Roja Colombiana: Cruz Roja Colombiana is the Colombian Red Cross society providing emergency and community health services nationally, broader in scope but overlapping in community health delivery and emergency response models.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ese-carmen-emilia-ospina

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ESE Carmen Emilia Ospina