SECRETARIA DE SALUD MUNICIPAL

What SECRETARIA DE SALUD MUNICIPAL does

SECRETARIA DE SALUD MUNICIPAL is the Municipal Health Secretariat of Los Patios, a public government entity operating within the Alcaldía Municipal de Los Patios in the department of Norte de Santander, Colombia. It serves as the sole constitutionally-mandated (Article 311 of the Colombian Constitution, Law 136 of 1994) public health authority for the municipality, delivering public health services, disease prevention, maternal and child health, vaccination campaigns, epidemiological surveillance, and health promotion programs to approximately all residents of Los Patios. The secretariat coordinates direct health service delivery through its decentralized subsidiary, the ESE Hospital Local del Municipio de Los Patios, and implements national social programs (Colombia Mayor, Renta Ciudadana, Devolución del IVA) in partnership with Prosperidad Social.

The entity's technology stack is built on the Mi Colombia Digital national government platform, provided by the Ministry of Information and Communications Technologies (MinTIC), which delivers electronic offices, online procedures, and administrative processes. Citizen-facing digital products include the Portal de Trámites y Servicios, a PQRD (single-window petitions/complaints) system, Puntos Vive Digital community access points, and PSE-integrated tax payment portals (Impuesto Predial, Industria y Comercio). The secretariat also coordinates with the Instituto Departamental de Salud for regional health planning and epidemiological surveillance.

The business model is non-commercial: it is funded through municipal taxes collected by the Alcaldía's Secretaría de Hacienda and national government transfers (Sistema General de Participaciones). Most public-facing procedures are listed as "Trámite sin costo" (no cost). The customer base is geographic — every resident of Los Patios — and there is no direct monetization, pricing tier, or revenue capture per service. Marketing and outreach are conducted through the official municipal website, social media (Facebook, Twitter, Instagram, YouTube), and community events such as health fairs.

Name

SECRETARIA DE SALUD MUNICIPAL

Legal name

Alcaldía Municipal de Los Patios

Website

https://lospatios-nortedesantander.gov.co

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

The Secretaría de Salud Municipal is the public health authority of Los Patios, Norte de Santander, Colombia, delivering public health services, epidemiological surveillance, and national social programs to municipal residents through the ESE Hospital Local and the Mi Colombia Digital government platform.

Ownership category

akta.pro rank

Product category

Public Health Services

NAICS

Administration of Public Health Programs (92312)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

City/Municipal Public Health Departments (HLAJAAAC)

akta.pro secondary industries

Local Public Health & Human Services Administration (BPAIACAK), Safety-Net & Public Hospitals (HLAFAAAD)

Keywords

• Public health services
• Epidemiological surveillance
• Maternal child health
• Disease prevention programs
• Vaccination campaigns

Headquarters

HQ city

NORTE DE SANTANDER

HQ country

Colombia

HQ region

Latin America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Pricing tiers

Distribution channels3 records

Marketing channels3 records

Core offering

SECRETARIA DE SALUD MUNICIPAL operates the municipal health secretariat of Los Patios in Norte de Santander, Colombia. It delivers public health services including epidemiological surveillance, disease prevention, health promotion, maternal and child health programs, vaccination campaigns, and coordination of national social welfare programs (Colombia Mayor, Renta Ciudadana, Devolución del IVA). Direct healthcare delivery is provided through coordination with the ESE Hospital Local del Municipio de Los Patios.

Product overview

SECRETARIA DE SALUD MUNICIPAL operates as part of the municipal government providing citizen services. The entity offers a digital service portfolio including online tax payment portals (Impuesto Predial and Industria y Comercio), a PQRD single-window system for citizen complaints and requests, Puntos Vive Digital for community technology access, and a centralized procedures portal. These services are delivered through the Mi Colombia Digital government platform and integrated payment systems like PSE.

Differentiator

Problem solved

Functional benefit

Products and services

• Portal de Trámites y Servicios Centralized portal listing all municipal procedures and services including health-related procedures, maternal health programs, vaccination services, and public health offerings for citizens of Los Patios.
• PQRD Ventanilla Única Single-window system for petitions, complaints, claims, and requests (PQRS) enabling citizens to file administrative requests including health-related concerns electronically.
• Sistema de Peticiones, Quejas, Reclamos y Denuncias (PQRSDF) Electronic system for processing citizen petitions, complaints, claims, suggestions, congratulations, and denunciations managed by the municipality.
• Puntos Vive Digital Digital access points that guarantee access to Information and Communication Technologies through a sustainable service model, integrating the community for use in accessing health information and government services.
• Portal de Servicios en Línea - Impuesto Predial Online portal for property tax payments through PSE (Pagos Seguros en Línea), allowing citizens to pay municipal taxes remotely.
• Portal de Industria y Comercio Online portal for industry and commerce tax payments and certifications through the virtual office.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core.

• ESE Hospital Local del Municipio de Los PatioscoreStrategic or Co-development PartnerThe Municipal Health Secretariat oversees and coordinates with the ESE Hospital Local del Municipio de Los Patios, which is the public hospital providing direct health services to citizens. The hospital is a decentralized entity under the secretariat's coordination for health service delivery.
• Prosperidad Social (National Social Prosperity Agency)coreStrategic or Co-development PartnerCoordinates the implementation of national social programs including Colombia Mayor (elderly assistance), Renta Ciudadana (citizen income), and Devolución del IVA (VAT returns) at the municipal level, working with the health secretariat for vulnerable population support.
• Instituto Departamental de SaludcoreStrategic or Co-development PartnerCoordinates with the departmental health authority for regional health planning, epidemiological surveillance, and implementation of national health policies at the municipal level.

Recent moves8 records

Expansion highlights5 records

Regional players

• Alcaldía Municipal de Cúcuta: Adjacent municipal government within the same Cúcuta metropolitan area, housing its own health secretariat with overlapping jurisdiction and potential for inter-municipal coordination.

Direct peers

• Secretaría de Salud de Cali: Municipal public health authority in Santiago de Cali operating public health programs, hospital network coordination, and epidemiological surveillance. Same Colombian municipal health-secretariat model as the subject.
• Secretaría Distrital de Salud de Bogotá: Municipal/district-level public health authority in Colombia overseeing hospitals, epidemiological surveillance, and health promotion for residents. Directly comparable in mandate and operating model to the Secretaría de Salud Municipal, though at significantly larger scale.
• Secretaría de Salud de Bucaramanga: Municipal health secretariat providing public health services, hospital oversight, and citizen health programs in Bucaramanga. Directly comparable in scope and operating framework.
• Secretaría de Salud de Medellín: Municipal health secretariat responsible for public health programs, hospital oversight, and citizen health services in Medellín. Comparable functional mandate with a stronger track record on digital health innovation.

Others

• ESE Hospital Local del Municipio de Los Patios: Decentralized municipal public hospital directly coordinated by the subject secretariat. Operationally tightly linked as the principal vehicle for direct health service delivery to citizens.

Broad incumbents

• Instituto Departamental de Salud de Norte de Santander: Departmental-level health authority that coordinates with municipal health secretariats across Norte de Santander, including Los Patios. Plays a supervisory and standard-setting role over the subject entity's programs.
• Ministerio de Salud y Protección Social de Colombia: National-level health authority that sets policy, allocates transfers, and defines the regulatory framework within which municipal health secretariats like the subject operate.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights5 records

Customer concentration

• Xtwitter.com/AlcaldiaPatios
• YouTubeyoutube.com/channel/UCu51I2m1htyzYxjmpCDGidg
• Facebookfacebook.com/Alcaldialospatios/?locale=es_LA
• Instagraminstagram.com/alcaldialospatios/?hl=es-la
• LinkedInlinkedin.com/company/secretaria-de-salud-municipal

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SECRETARIA DE SALUD MUNICIPAL