Hospital Departamental San Juan de Dios

What Hospital Departamental San Juan de Dios does

Hospital Departamental San Juan de Dios E.S.E is a public, government-owned healthcare institution (Empresa Social del Estado) headquartered in Riosucio, Caldas, Colombia. It delivers medium-complexity health services to the residents of Riosucio municipality and surrounding areas in western Caldas, operating one main hospital facility and two satellite Centros de Salud in the corregimientos of San Lorenzo and Bonafont, with additional health posts under development in Florencia and Pueblo Viejo. The service portfolio includes general medicine, specialized consults, clinical laboratory examinations, radiology and diagnostic imaging, medication and medical-device dispensing, and clinical history management, supplemented by a Priority Care Protocol with Differential Approach for vulnerable groups.

The underlying technology footprint is thin and oriented to public-sector compliance rather than proprietary advantage. Appointment scheduling for general medicine is handled via Google Forms and laboratory results are accessible through a basic web portal; the hospital is hosted on the Mi Colombia Digital government platform and integrates with national transparency systems including SUIT (tramites), SECOP (procurement), and Datos Abiertos (open data). No proprietary platform, AI/ML capabilities, or paid product lines are disclosed. Workflows not covered by digital tools (radiology, lab draws, medication dispensing, clinical history retrieval) are conducted in-person at the facilities.

The business model is that of a Colombian public E.S.E. rather than a private commercial entity. Revenue is generated through billing healthcare services to EPS (Health Promoting Entities), EPS-S (subsidized EPS), and the departmental health authority under the country's Mandatory Health Plan (POS), covering both contributory and subsidized regimes. Many patient-facing services are delivered at no direct cost under the subsidized regime, while radiology and laboratory exams carry fees. The entity is overseen by the Territorial Health Directorate of Caldas and national regulators (Supersalud, Invima), has no parent company, no equity holders, and has been classified by the Ministry of Health as an entity without fiscal risk. Personnel stand at 39 employees, and the institution is engaged in 2025 infrastructure upgrades across its satellite network.

Name

Hospital Departamental San Juan de Dios

Legal name

Hospital Departamental San Juan de Dios E.S.E

Website

https://esehospitalsanjuandedios-riosucio-caldas.gov.co

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Hospital Departamental San Juan de Dios E.S.E is a public E.S.E. hospital in Riosucio, Caldas, Colombia, delivering medium-complexity healthcare services to local residents through its main facility and two satellite health centers, funded via POS billing to EPS and the departmental health authority.

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (62211)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro industry

PRIMARYHLAFAAAB

Community & Regional General Hospitals

Healthcare & Life Sciences/Healthcare Providers & Systems/Acute Care Hospitals & Health Systems

Keywords

• Public hospital services
• Medium-complexity healthcare
• Diagnostic imaging services
• Clinical laboratory services
• Primary healthcare centers

Headquarters

HQ city

Riosucio

HQ country

Colombia

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Healthcare Service Billing: As a public E.S.E. (Empresa Social del Estado), the hospital generates revenue primarily through billing healthcare services to EPS (Health Promoting Entities), EPS-S (Subsidized Health Promoting Entities), and the departmental health authority under Colombia's Mandatory Health Plan (POS). Revenue includes both contributory and subsidized regime payments.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Hospital Departamental San Juan de Dios E.S.E is a public medium-complexity hospital delivering general medicine, specialized care, clinical laboratory diagnostics, radiology and imaging diagnostics, medication dispensing, and clinical history management to residents of Riosucio and surrounding municipalities in western Caldas, Colombia. Services are accessible in person at the main hospital and two satellite health centers, with online appointment scheduling and laboratory results retrieval.

Product overview

Hospital Departamental San Juan de Dios E.S.E operates as a regional public hospital offering a unified portfolio of healthcare services centered on in-person and online access points. The core service portfolio includes general medicine appointment scheduling (online and in-person), online laboratory result retrieval, clinical history management, medication and medical device dispensing, radiology and diagnostic imaging, and clinical laboratory examinations. Services are accessible via the hospital's Mi Colombia Digital-hosted web portal, Google Forms for appointments, and physical locations including two subsidiary health centers (San Lorenzo and Bonafont).

Differentiator

Problem solved

Functional benefit

Products and services

• Asignación de citas online (Online appointment scheduling) Web-based tool that allows patients to request general medicine appointments through an online Google Form, free of charge, with rapid processing time.
• Consulta de resultados de laboratorio en línea (Online laboratory results) Online portal that allows patients to access and download their clinical laboratory test results directly from the hospital's website.
• Historia clínica (Clinical history) Service for obtaining clinical records that chronologically document patient health conditions, medical acts, diagnoses, recommendations, and treatments, available as an in-person procedure with immediate processing.
• Dispensación de medicamentos y dispositivos médicos (Medication and medical device dispensing) In-person service delivering medications and medical devices to patients along with guidance on proper use according to medical prescriptions. May involve a fee.
• Radiología e imágenes diagnósticas (Radiology and diagnostic imaging) Diagnostic imaging service using electromagnetic spectrum waves and other energy sources to generate patient images supporting diagnostic and therapeutic decisions, available as an in-person procedure with 30-minute processing time.
• Examen de laboratorio clínico (Clinical laboratory examination) Clinical laboratory service providing blood and bodily fluid sample collection for low, medium, and high complexity examinations, with subsequent medical review of results. May involve a fee.
• Protocolo de Atención Prioritaria con Enfoque Diferencial (Priority care protocol with differential approach) Priority care protocol with a differential approach designed to ensure equitable and appropriate attention for vulnerable populations and groups with specific needs.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Seven partnerships are on record, tiered core, minor and moderate.

• Alcaldía Municipal de Riosucio - CaldascoreOthersMunicipal government of Riosucio. As the local government authority, it oversees municipal health services and may provide funding, support, or coordination for the departmental hospital serving the municipality's population.
• Dirección Territorial de Salud de CaldascoreOthersTerritorial Health Directorate of Caldas. Government body that exercises sectoral authority over health institutions in the department. The Users Association is legally registered with this entity.
• Supersalud (Superintendencia Nacional de Salud)coreOthersNational Health Superintendent. Colombian government oversight body that exercises inspection, vigilance, and control over health sector entities including EPS and healthcare providers.
• Invima (Instituto Nacional de Vigilancia de Medicamentos y Alimentos)minorOthersNational Institute for Drug and Food Surveillance. Government entity that regulates medications, food, and medical devices in Colombia.
• Asociación Colombiana de Empresas Sociales del Estado y Hospitales Públicos (ACESI)moderateStrategic or Co-development PartnerColombian Association of Public Social Enterprises and Hospitals. National association of E.S.E. hospitals. The hospital participates as a member, enabling knowledge sharing, best practices, and collective advocacy for public healthcare institutions. Address: Calle 32 #13-52 Of 2501 Torre 1 Edificio Alta Vista, Bogotá.
• SINTRASERSALUDminorOthersNational health sector union. Listed as an instance of participation. Represents health worker interests.
• Asociación de Usuarios del HospitalmoderateOthersHospital Users Association formed under Decree 1757, legally registered with Territorial Health Directorate of Caldas. Enables citizen participation in hospital governance and quality oversight.

Scale indicators2 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• ESE Hospital Departamental Santa Sofía de Caldas: The main departmental public hospital in Caldas (Manizales), serving as the higher-complexity referral destination for the subject hospital. Comparable E.S.E. structure, departmental coverage mandate, and POS-based revenue model, but at significantly larger scale.
• Hospital Departamental Tomás Uribe Uribe ESE: Colombian departmental E.S.E. hospital (Tuluá, Valle del Cauca) operating with a comparable rural/mid-sized departmental mandate and POS-driven revenue model. Direct comparator for departmental-level service delivery in non-metro regions.
• Hospital Departamental de Villavicencio ESE: Another Colombian departmental-level E.S.E. hospital of similar governance structure, providing medium-complexity public services to a regional catchment. Useful peer for benchmarking rural departmental hospital operating models outside Caldas.
• ESE Hospital General San Isidro: A nearby Colombian public E.S.E. hospital in the Caldas region listed in the subject hospital's institutional directory as a peer for inter-institutional coordination of low and medium complexity services. Operates under the same E.S.E. legal framework and POS billing model.

Regional players

• Clínica Avidanti Manizales: Private healthcare provider in Manizales listed as an institutional partner for referrals and care coordination. Comparable outpatient/diagnostic service overlap and same regional catchment, though operating under private rather than E.S.E. structure.

Broad incumbents

• Hospital San Juan de Dios: Network of San Juan de Dios hospitals historically prominent across Colombia. Useful as a brand/legacy peer reflecting the broader institutional category of San Juan de Dios-affiliated public hospitals, though operating at materially larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UChLN5g1EK2XlRlz2avWSJ5Q/featured
• Facebookfacebook.com/HospitalSanJuandeDiosRiosucio
• Instagraminstagram.com/hospi_san_juan_riosucio
• LinkedInlinkedin.com/company/hospital-departamental-san-juan-de-dios

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Hospital Departamental San Juan de Dios