Etica Soluzioni srl.

What Etica Soluzioni srl. does

Etica Soluzioni srl. is an Italian software company founded in 2003 that develops cloud-based SaaS platforms for collective catering and adjacent administrative services. The company's flagship product, SchoolNet, is a school canteen management platform used by over 1,000 Italian municipalities (Comuni) to handle online registrations, meal reservations, attendance tracking, electronic payments, and additional school services such as transport, pre/post-school, summer camps, and nurseries. The portfolio has expanded to include OspedaleNet for hospital and healthcare facility catering, EasyLunch for corporate canteen management, CedoleLibrarieNet for digital textbook voucher management, and a mobile app ecosystem (ComunicApp, DomusApp, Easy Lunch app) supported by a tablet reservation tool (PrenoDroid). All platforms integrate natively with Italy's mandatory public administration systems, including PagoPA, App IO, SPID/CIE for authentication, and ANPR for residency verification, and the company holds ISO 9001, 27001, 22301, 27017, and 27018 certifications.

The underlying technology is a modular cloud-native architecture with native integrations to the Italian public sector digital infrastructure, an AI-powered chatbot (T-MAN) for support automation, and add-on modules for feedback collection (Survey Net) and food cost control (ATRM). The company processes 750,000+ meals daily across approximately 1 million managed users. Its revenue model is quote-based annual subscriptions tailored to organization size and selected modules, sold through a direct enterprise sales motion, supported by consulting and implementation services. Customers are concentrated in three Italian verticals: public administration (municipalities), healthcare facilities, and corporate enterprises, with a 'Lavora con noi' careers page indicating active hiring. The company is privately held with no disclosed external funding, with a legal seat in Trento and operational headquarters in Abbiategrasso (Milan).

Name

Etica Soluzioni srl.

Legal name

Etica Soluzioni Srl

Website

https://eticasoluzioni.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Etica Soluzioni srl. is an Italian cloud SaaS company founded in 2003 that provides collective catering management software for Italian municipalities, hospitals, and corporate enterprises, with its SchoolNet platform serving over 1,000 Comuni and processing 750,000+ meals daily.

Ownership category

akta.pro rank

Product category

Collective Catering Management Software

NAICS

Educational Support Services (611710), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Educational Services (8200)

akta.pro primary industry

Student Information Systems (SIS) & School Administration Platforms (EDAJAMAB)

akta.pro secondary industries

Parent/Student Portals, Communications & Consent Management (EDAFAEAK), Billing, Tuition, Fees & Payments (including Cafeteria/Meal Accounts) (EDAFAEAN), Compliance, State Reporting & Education Data Exchange (Ed-Fi/SIF) (EDAFAEAO)

Keywords

• Collective catering software
• School meal management
• Hospital catering software
• Corporate canteen management
• Digital book vouchers

Headquarters

HQ city

Trento

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription for SchoolNet: Cloud-based software licensing for school catering management, sold to Italian municipalities (Comuni) and schools. Revenue is generated through recurring platform subscriptions with implementation and support services included.
2. SaaS Subscription for OspedaleNet: Hospital and healthcare catering management software subscription model targeting hospitals, ASL, and private healthcare facilities.
3. SaaS Subscription for EasyLunch: Corporate canteen management platform sold to companies and catering management companies, with modular pricing based on organization size and features.
4. SaaS Subscription for CedoleLibrarieNet: Digital textbook voucher management platform subscription for municipalities managing school book programs.
5. Professional Services and Consulting: Implementation support, training, and technical consulting services provided during platform deployment and ongoing customer support.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels8 records

Core offering

Etica Soluzioni srl. develops and sells cloud-based SaaS platforms for digital management of collective catering in Italy. Its flagship product SchoolNet manages school meal reservations, attendance, electronic payments, and related school services (transport, pre/post-school, summer camps, nurseries) for municipalities, complemented by OspedaleNet for hospital catering, EasyLunch for corporate canteens, and CedoleLibrarieNet for digital textbook vouchers. All platforms integrate natively with Italian national systems including PagoPA, App IO, SPID/CIE, ANPR, and AIE.

Product overview

Etica Soluzioni is a cloud-based platform provider specializing in collective catering management software for Italian public and private organizations. The product portfolio centers on SchoolNet as the flagship school meal management solution, supplemented by OspedaleNet for hospital catering, Easy Lunch for corporate dining, and Cedole Librarie Net for digital book vouchers. Mobile access is provided through CommunicApp (school/family), Easy Lunch App (corporate), and DomusApp (home delivery). T-MAN adds AI-powered chatbot support, Survey Net enables customer feedback collection, and ATRM handles food cost management. All products integrate natively with Italian public administration systems including PagoPA, SPID/CIE, and App IO.

Differentiator

Problem solved

Functional benefit

Brands

• School Net: Software for school cafeteria management and related school services (transport, pre/post school, summer camps, nurseries)
• Cedole Librarie Net
• Ospedale Net
• Easy Lunch
• ComunicApp
• DomusApp
• T-MAN (Ticket Manager)
• Survey Net
• ATRM - Food Cost Manager

Products and services

• SchoolNet Cloud-based school meal and related services management platform for Italian municipalities and schools. Covers online registrations, meal reservations, attendance tracking, electronic payments via PagoPA, and additional services including school transport, pre/post-school, summer camps, and nurseries, with native integration to SPID/CIE, App IO, PagoPA, and AGID-compliant systems.
• OspedaleNet Hospital catering management software for configuring hospital structure (wards, rooms, beds), managing menus and recipes for patient diets, supporting meal reservations via PC and tablet with offline mode (PrenoDroid), and providing production, distribution, invoicing, and full traceability.
• EasyLunch Corporate canteen management platform with badge/QR code recognition, centralized profile and registration management, lunch box and take-away options, digital payments (e-wallet, payroll deduction, PagoPA), and intelligent digital menus with nutritional information, allergens, and origin data.
• CedoleLibrarieNet Digital textbook voucher management system for municipalities, with AIE import for schools/classes/textbook adoptions, ANPR integration for residency verification, bonus book management, family portal with SPID/CIE access, and a bookstore portal for order management and reporting.
• ComunicApp Mobile application for school meal management and family communication, enabling meal reservations, menu browsing, and online payment processing with PagoPA integration, and connecting families with school canteen services in real time.
• DomusApp Mobile application for home meal delivery services supporting elderly and fragile individuals, with real-time delivery tracking and caregiver access features.
• T-MAN (Ticket Manager) AI-powered intelligent virtual assistant for digital support available 24/7, integrated into parent portals and ComunicApp. Provides guided ticket opening, automatic categorization, contextual suggestions, and a unified dashboard for office staff to monitor and respond to requests.
• Survey Net Customer satisfaction platform enabling structured feedback collection and continuous monitoring of service quality perception across food, consumption, and public services.
• ATRM - Food Cost Manager Specialized software for integrated kitchen management, warehouse control, and accurate food cost management for professional collective catering operations.
• PrenoDroid Native tablet application for hospital meal reservations with offline capability and automatic data synchronization, used by ward staff within OspedaleNet deployments.

Quantifiable outcome

• 95% reduction in bureaucratic processing times for textbook voucher management
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability4 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core.

• ANPR (Anagrafe Nazionale della Popolazione Residente)coreTechnology or IntegrationNative integration with Italy's National Population Registry (ANPR) enables automatic verification of residency and citizen demographic data for CedoleLibrarieNet, simplifying administrative controls and ensuring always-current, reliable data for municipalities.
• AIE (Associazione Italiana Editori)coreTechnology or IntegrationAutomatic import of schools, classes, and textbook adoptions from the Italian Publishers Association database for CedoleLibrarieNet, providing always-updated, reliable lists for bookstores.
• PagoPAcoreTechnology or IntegrationNative integration with Italy's mandatory public payment system, enabling electronic payments for school canteen and other services in compliance with Italian public administration regulations.
• App IOcoreTechnology or IntegrationIntegration with Italy's official public services app, allowing citizens to access school canteen services and receive notifications through the national IO platform.
• SPID/CIE (Sistema Pubblico di Identità Digitale / Carta d'Identità Elettronica)coreTechnology or IntegrationIntegration with Italy's public digital identity systems (SPID) and electronic ID cards (CIE) for secure citizen authentication, compliant with AgID guidelines.
• Galli Data Service Srl (DPO)coreOthersExternal Data Protection Officer appointed to ensure GDPR compliance and data protection oversight for the company's processing activities.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• GPI Group: Italian healthcare IT company serving hospitals, ASL, and care facilities. Directly comparable to OspedaleNet's hospital catering and operations software for healthcare providers.
• Argo Software: Italian school administration software vendor offering SIS, registry, and family communication solutions to K-12 schools. Direct competitor to SchoolNet in serving Italian public administration.
• Gruppo Spaggiari Parma: Long-established Italian school management software provider with digital registry, communications, and family portal modules. Directly competes with SchoolNet in the K-12 Italian public sector.
• Axios Italia: Italian software provider for public administration including municipal services and school management. Comparable vertical SaaS approach to Italian PA clients.
• Madisoft: Italian K-12 school information systems vendor offering digital registry, secretariat, and family communication tools. Comparable school ERP focus in Italy.

Broad incumbents

• Maggioli Group: Large Italian software and services provider for municipalities and public administration. Offers broad municipal software that may include or compete with catering management.
• Halley Informatica: Italian municipal software vendor serving Comuni with broad PA software suites. Comparable customer base in Italian local government.
• Zucchetti: One of Italy's largest software providers, offering HR, payroll, and public sector solutions. Broad incumbent that could enter or absorb catering and PA software markets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/etica-soluzioni-srl
• Instagraminstagram.com/eticasoluzionisrl

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Etica Soluzioni srl.