East Valley Urgent Pet Care

What East Valley Urgent Pet Care does

East Valley Urgent Pet Care is a privately-held veterinary urgent care clinic operating from a single location at 2853 S Sossaman Rd, Suite A112, Mesa, Arizona. Founded in 2023 and led by Dr. Usiak as lead veterinarian, the clinic serves pet owners across the East Valley of the Phoenix metropolitan area — specifically Mesa, Gilbert, Apache Junction, and surrounding communities. Its positioning explicitly bridges the gap between primary family veterinarians and full-service emergency critical care hospitals, offering a walk-in, extended-hours alternative to multi-day waits for a regular appointment or the high cost and long triage times of 24-hour emergency rooms. Operating hours run seven days a week: Monday through Friday from 10:00am to 10:00pm and Saturday and Sunday from 9:00am to 7:00pm, with walk-ins accepted alongside online pre-registration via the book.your.vet platform.

The clinic's service portfolio spans walk-in urgent care, soft tissue and amputation surgery, in-house diagnostics, and X-ray imaging. Diagnostic capability is built around an in-house laboratory and modern veterinary equipment intended to shorten time-to-diagnosis for emergency presentations including difficulty breathing, poisoning, active seizures, bloat, anaphylaxis, heatstroke, snakebite, and trauma. The clinic explicitly refers out cases requiring extended or critical care. Ancillary digital assets include a Pet Health Checker symptom tool, an instructional video library for at-home care, and a professionally written content library — infrastructure supplied through a core technology partnership with LifeLearn Veterinary Websites.

The business runs on a direct-to-consumer professional services model with pay-as-you-go billing for each visit or procedure. Pricing is not publicly disclosed on the website; the clinic mitigates price friction by offering four third-party payment financing options — Cherry, CareCredit, Scratchpay, and AllPetCard — so that customers can spread the cost of unscheduled urgent visits. Marketing is multi-channel and largely top-of-funnel, combining the website, organic social (Facebook, Instagram, TikTok), a pet health resource library, and Google review management to drive walk-in volume. The clinic is privately held with no disclosed parent company, funding rounds, or institutional investors, and has earned the Community Choice Award in Phoenix in both 2025 and 2026 along with Certified Arizona Green Business status.

Name

East Valley Urgent Pet Care

Legal name

East Valley Urgent Pet Care

Website

https://evurgentpetcare.com

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

East Valley Urgent Pet Care is a privately-held veterinary urgent care clinic in Mesa, Arizona, founded in 2023 and led by Dr. Usiak, providing walk-in emergency and urgent care for cats and dogs across the Phoenix East Valley with extended seven-day hours and in-house diagnostics.

Ownership category

akta.pro rank

Product category

Veterinary Urgent Care Services

NAICS

Veterinary Services (541940)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Urgent Care Veterinary Clinics (Non-ER) (HLAMAAAD)

Keywords

• Urgent pet care
• Emergency veterinary services
• Walk-in vet clinic
• Pet diagnostics
• Veterinary urgent care

Headquarters

HQ city

Mesa, AZ

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Veterinary Professional Services: One-time transaction-based veterinary care services including emergency vet services, urgent pet care, walk-in clinic visits, pet surgeries, diagnostics, and X-ray procedures. Services are billed per visit/procedure with payment plan options available through third-party financing partners.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

East Valley Urgent Pet Care operates a walk-in veterinary urgent care clinic in Mesa, Arizona, providing emergency and urgent care services for cats and dogs. Services include in-house diagnostics, X-ray, soft tissue surgeries, and emergency treatment for conditions such as poisoning, snakebite, heatstroke, and trauma. The clinic is open seven days a week with extended hours and offers online pre-registration, accepting both walk-ins and scheduled patients.

Product overview

East Valley Urgent Pet Care operates as an urgent care veterinary clinic bridging the gap between family veterinarians and emergency critical care. The clinic offers a unified suite of veterinary services including Walk-In Pet Clinic, Urgent Pet Care, Pet Surgeries, In-house Pet Diagnostics, and X-ray Services for emergency and urgent conditions. Extended hours are available Monday through Friday 10 AM to 10 PM and weekends 9 AM to 7 PM. In addition to clinical services, the clinic provides pet health resources including a Pet Health Checker tool for symptom assessment, How-To Videos for home pet care, and a Pet Health Library with professionally written articles. The practice accepts walk-ins and pre-registration online, serving cats and dogs.

Differentiator

Problem solved

Functional benefit

Products and services

• Walk-In Pet Clinic
• Urgent Pet Care
• Pet Surgeries
• In-House Pet Diagnostics
• X-ray Services
• Emergency Veterinary Services

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered minor and core.

• CherryminorOthersThird-party payment plan provider offering flexible financing options for pet care services, allowing customers to pay over time.
• CareCreditminorOthersHealthcare credit card partner enabling pet owners to finance veterinary expenses with specialized credit options.
• ScratchpayminorOthersPayment plan provider offering simple financing options for pet care to help manage veterinary costs.
• AllPetCardminorOthersCredit card option for pet expenses providing another payment alternative for veterinary services.
• LifeLearn Veterinary WebsitescoreTechnology or IntegrationWebsite platform provider powering the company's website with pet health resources, articles, videos, and educational content library.

Scale indicators1 record

Recent moves6 records

Expansion highlights3 records

Emerging players

• Modern Animal: Modern Animal operates a membership-based veterinary clinic model with extended hours, walk-ins, and a strong digital/app experience — directly comparable to East Valley's walk-in, digitally-enabled urgent-care positioning.
• VetIQ Pet Care: VetIQ Pet Care operates community veterinary clinics inside pet retail locations focused on accessible preventive and minor-urgent care — an adjacent but partly overlapping customer and use-case profile to East Valley's urgent-care clinic.

Broad incumbents

• Banfield Pet Hospital: Banfield, the largest network of veterinary clinics in the US (often co-located in PetSmart stores), competes with East Valley for primary and entry-level urgent pet care in the Phoenix metro at national scale.
• Thrive Pet Healthcare: Thrive Pet Healthcare is a multi-specialty veterinary platform offering general practice, urgent, and emergency care across the US, including in Phoenix, and competes with East Valley for urgent-care visits.
• MedVet: MedVet operates a network of veterinary specialty and emergency hospitals, including in the Phoenix metro, and is a destination for the high-acuity cases East Valley stabilizes and refers out.
• VCA Animal Hospitals: VCA is a large national network of animal hospitals offering primary, urgent, specialty, and emergency care; competes with East Valley in the Phoenix metro for urgent and emergency cases at greater scale.
• BluePearl Pet Hospital: BluePearl operates specialty and emergency veterinary hospitals nationwide and is the primary destination for the critical-care referrals East Valley generates, representing the 'ER' end of the gap East Valley targets.

Regional players

• AZPetVet: AZPetVet is a multi-location Arizona veterinary group with general practice, urgent, and specialty services across the Phoenix metro, directly overlapping East Valley's geographic footprint and service mix.

Direct peers

• UrgentVet: UrgentVet operates a network of walk-in, after-hours urgent-care veterinary clinics with extended evening and weekend hours, directly mirroring East Valley's 'between GP and ER' positioning for cats and dogs.
• Bond Vet: Bond Vet runs primary and urgent-care veterinary clinics with walk-in availability, modern clinics, and digital booking — closely comparable in service mix, customer experience, and urban/suburban urgent-care focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/evurgentpetcare
• Instagraminstagram.com/evurgentpet
• TikToktiktok.com/@evurgentpet
• LinkedInlinkedin.com/company/evurgentpet

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about East Valley Urgent Pet Care