Excelsior Palace Hotel Rapallo 5*Lusso

What Excelsior Palace Hotel Rapallo 5*Lusso does

The Excelsior Palace Hotel Rapallo 5*Lusso is a privately-held Italian luxury hotel operated by Excelsior Palace Hotel S.R.L. (P.IVA 01565740998) and located at Via San Michele di Pagana 8, 16035 Rapallo, on the Portofino Coast. Founded in 1901 as Kursaal Rapallo and later renamed, the property comprises 140 rooms and 200 beds and is positioned as the only 5-star luxury hotel on the Portofino Coast, facing the bay of Rapallo on one side and the coast of Portofino on the other. The hotel is part of the Excelsior Group (which also includes Hotel Helios) and operates as a member of Preferred Hotels & Resorts and the Virtuoso network, participating in the I Prefer loyalty program.

The hotel's product portfolio spans accommodations (Classic, Superior, Exclusive rooms; Junior, Classic, Deluxe, Relax, and Presidential Suites), four food and beverage outlets (Restaurant Lord Byron, Eden Roc Lounge & Restaurant, Sporting Bar, Yachting Bar), the Beach Club with two sea-facing infinity pools and Jacuzzis, a Technogym-equipped fitness centre, a beauty and wellness spa, and event facilities including the Duke of Windsor Congress Centre (capacity 450). Revenue is generated through multiple streams: nightly room stays with seasonal pricing across four periods (peak Superior single rate €380/night in July-August), F&B transactions, spa and fitness services (Pilates €55/60min, Sensorial Offer €295/120min), wedding packages (€115-€175/person), and corporate meeting packages (€65-75/person full-day, minimum 15 participants).

Distribution combines a direct booking channel (website, phone, email, with a 10% direct-booking discount) with the I Prefer loyalty platform, TripAdvisor metasearch presence, and corporate inquiry routes. Pricing varies materially by season (Period 1 Jan-Apr/Oct-Dec base; Period 4 July-August peak), with VAT at 10% and city tax typically excluded. The hotel is undergoing a multi-year renovation program covering 40 rooms, the Lord Byron Restaurant veranda, Beach Club Jacuzzi, Eden Roc Lounge, and Relax Suite sauna. Award recognition includes TripAdvisor Travelers' Choice (2022, 2023, 2024, 2026), Trivago Top Beach Hotel (2012, 2013), Trivago Best 5 Star Hotel in Liguria (2017), Five Star Alliance Top 50 World's Best Hotels (2014), and Elite Platinum Certification from Elite Meetings International (2016).

Name

Excelsior Palace Hotel Rapallo 5*Lusso

Legal name

Excelsior Palace Hotel S.R.L.

Website

https://excelsiorpalace.it

Company type

Private

Founded year

1901

Operating status

Operating

Headcount range

11–50 employees

Short description

Privately-held 5-star luxury hotel with 140 rooms on the Portofino Coast in Rapallo, Italy, founded in 1901, offering accommodations, dining, spa, beach club, and event services to affluent leisure travelers, corporate groups, and destination wedding clients.

Ownership category

akta.pro rank

Product category

Luxury Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Beachfront & Coastal Full-Service Hotels (THAGAAAI)

akta.pro secondary industry

Luxury Wellness & Spa Resorts (THAGACAG)

Keywords

• Luxury hotel accommodations
• Wedding and event venues
• Spa and wellness services
• Fine dining restaurants
• Conference and meeting facilities

Headquarters

HQ city

Rapallo, Genova

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Room Accommodations: The hotel generates primary revenue from overnight stays across various room categories: Classic, Superior, Exclusive rooms, and Suites (Junior, Classic, Deluxe, Relax, Presidential). Pricing varies by season and room type, with direct booking offering 10% discount.
2. Food & Beverage: Multiple dining venues including Restaurant Lord Byron (breakfast, lunch, dinner), Eden Roc Lounge & Restaurant (seaside, seasonal), Sporting Bar (pool-side), and Yachting Bar. Revenue from meals, beverages, and dining experiences.
3. Spa and Wellness Services: Beauty & Wellness Club offering treatments, massages, spa experiences. Pricing includes specific packages like Sensorial Offer (€295) and Bioenergetic Offer (€330).
4. Events and Weddings: Wedding receptions and banquets with various package options (Basic from €115, up to €175 per person), meetings and conferences in dedicated spaces like the Duke of Windsor Congress Centre.
5. Fitness Services: Personal training, Pilates (€55/60 min), Spinning courses (€16 per session or €76 for 6 sessions), and tailored fitness programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Excelsior Palace Hotel Rapallo is the only 5-star luxury hotel on the Portofino Coast, operating 140 rooms (Classic, Superior, Exclusive rooms plus Junior, Classic, Deluxe, Relax, and Presidential Suites) with comprehensive hospitality offerings including four food and beverage venues, a Well Being Spa with Technogym-equipped fitness centre, a seasonal Beach Club with two sea-facing infinity pools, and full-service event facilities. The hotel generates revenue from overnight accommodations, dining, spa treatments, fitness services, beach club access, weddings, meetings, and corporate incentive programs.

Product overview

The Excelsior Palace Hotel is the only 5-star luxury hotel on the Portofino Coast, offering a comprehensive luxury hospitality experience. The core product is its accommodations portfolio comprising seven room categories (Classic, Superior, Exclusive rooms; Junior, Classic, Deluxe, Relax, and Presidential Suites) and its Food & Beverage division featuring Restaurant Lord Byron, Eden Roc Lounge & Restaurant, Sporting Bar, and Yachting Bar. The hotel's wellness ecosystem includes the Well Being Spa with Technogym-equipped fitness facilities, the Beach Club with two infinity pools and Jacuzzis, and specialized Spa packages. Event services encompass weddings (with multiple banquet packages), meetings and conventions (Duke of Windsor Congress Centre up to 450 persons), and corporate incentive programs. Additional offerings include curated Experiences combining local activities such as trekking, boat excursions, and gastronomic tours. The hotel operates as part of the Preferred Hotels & Resorts I Prefer loyalty program.

Differentiator

Problem solved

Functional benefit

Products and services

• Luxury Accommodations

Quantifiable outcome

• TripAdvisor Travelers' Choice Winner 2022, 2023, 2024, 2026
• +5 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

One partnership is on record.

• Preferred Hotels & ResortscoreGTM or Marketing PartnerThe Excelsior Palace Hotel is a member of Preferred Hotels & Resorts, a worldwide hotel brand representing more than 600 exclusive, independent hotels. Through this partnership, the hotel participates in the I Prefer loyalty program, allowing members to earn points for eligible room nights and receive tier-based benefits. The program also offers a free mobile app for searching and booking hotel stays and redeeming Reward Certificates.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Belmond Hotel Splendido: Luxury 5-star hotel in Portofino on the same coastline as the subject. Both compete for the same affluent Italian Riviera leisure and event guests in overlapping micro-markets.
• Eight Hotel Portofino: Boutique luxury hotel in Portofino town, directly competing for the same affluent Italian Riviera leisure travelers and small-event clientele as the subject property.
• Grand Hotel Tremezzo: Historic 5-star luxury lakeside resort in Italy with comparable heritage positioning, spa/wellness focus, multiple F&B venues, and Preferred Hotels & Resorts membership.
• Le Sirenuse: Iconic 5-star luxury coastal hotel in Positano on the Italian coast. Comparable in heritage (1970s-era converted villa), Michelin dining, destination wedding focus, and high-end leisure guest profile.
• Verdura Resort: Luxury Italian coastal resort (Sicily) with comparable wellness, F&B, beach, and event offerings. Operates within similar luxury hospitality networks including Preferred Hotels.
• Mandarin Oriental, Lago di Como: Luxury 5-star resort in northern Italy with comparable wellness, dining, and wedding offerings. Competes for the same high-end European leisure and corporate incentive market.
• Borgo Egnazia: Luxury Italian resort with strong wellness, spa, and destination wedding positioning. Comparable high-end leisure and event offering to the subject hotel.

Broad incumbents

• Hotel de Russie: Luxury 5-star Italian hotel (Rome) under Rocco Forte with comparable spa, dining, and event capabilities. Part of an Italian luxury hotel collection competing for the same affluent European travelers.
• Hotel Cipriani, A Belmond Hotel: Iconic 5-star luxury Italian hotel under the Belmond brand. Comparable as a destination luxury hotel with multiple F&B venues, spa, and event facilities targeting global affluent travelers.
• Four Seasons Hotel Milano: Luxury 5-star Italian hotel with full spa, multiple dining venues, and event facilities. Part of a global luxury chain but serves the same high-end Italian luxury market segment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ExcelsiorPalaceHotelRapallo
• Instagraminstagram.com/excelsiorpalacehotel
• LinkedInlinkedin.com/company/excelsior-palace-hotel-rapallo

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Excelsior Palace Hotel Rapallo 5*Lusso