The Executive Inn

What The Executive Inn does

The Executive Inn is a resort-style hotel located at 10 Rugby Road, New Lambton, NSW, Australia, operating 135 rooms across nine room types ranging from Standard Queen (24–25m²) to Executive Suite (55m²). The property is part of the Wests Group hospitality network and is directly connected via walkthrough to Wests New Lambton club, providing guests access to seven on-site dining venues (Chophouse Grill, The Bistro, Emerald Gardens, New Beijing, Marble Bar, Patisserie 88, casual eats/bars), a 5-storey car park, and entertainment facilities. On-site amenities include two heated outdoor pools, a 12-person spa, complimentary undercover parking with EV charging, free Wi-Fi, and Chromecast-equipped rooms.

Revenue is generated primarily through per-night room rentals, supplemented by F&B commissions/transaction fees from the connected Wests venues, buffet breakfast sales (~$29 adult), packaged promotions (Winter Getaway 20% off, Book Direct & Save 10% off), and ancillary fees (card surcharges, cancellation fees). The hotel serves individual leisure travelers, families (with kids-under-5-stay-free positioning), business travelers, and group/event attendees visiting nearby John Hunter Hospital, the University of Newcastle, McDonald Jones Stadium, and live music venues. Distribution is direct-to-consumer via the company's website, phone booking line, walk-in traffic, and Wests New Lambton cross-promotion; the company also publishes SEO content targeting Newcastle travel intent.

The business is operated by The Executive Inn Pty Ltd, a private Australian company under the Wests Group umbrella alongside sister properties The Gateway and The Anchorage. No external funding, M&A activity, AI capabilities, or patents were disclosed.

Name

The Executive Inn

Legal name

The Executive Inn Pty Ltd

Website

https://executiveinn.com.au

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

The Executive Inn is a 135-room resort-style hotel in New Lambton, Newcastle (NSW, Australia), operated by The Executive Inn Pty Ltd under the Wests Group umbrella. It serves leisure travelers, families, business visitors, and event groups with direct walkthrough access to Wests New Lambton club's seven dining venues and amenities.

Ownership category

akta.pro rank

Product category

Hotel Accommodation

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Integrated Full-Service Hotel Complexes (Mixed-Use) (THAGAAAL)

akta.pro secondary industry

Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)

Keywords

• Hotel accommodation
• Resort hotel stays
• Family accommodation
• Business travel lodging
• Group accommodation bookings

Headquarters

HQ city

New Lambton

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Hotel Accommodation: Room rental revenue from 135 rooms across nine room types. Revenue is generated on a per-night basis with room rates varying by room category and seasonal demand. The hotel offers various room types from Standard Queen (24-25m2) to Executive Suite (55m2), accommodating 2 to 5+ guests.
2. Food & Beverage: Revenue from on-site dining including The Terrace buffet breakfast, room service, and access to seven eateries at Wests New Lambton (Chophouse Grill, The Bistro, Emerald Gardens, New Beijing, Marble Bar, Patisserie 88, and casual eats/bars). The hotel takes a commission or operational share from food and beverage sales generated through its direct connection to Wests New Lambton.
3. Packages and Promotions: Bundled accommodation packages such as Winter Getaway (20% off Deluxe Queen) and Book Direct & Save (10% off for 2+ nights). These packages generate revenue through higher occupancy rates and bundled service inclusions.
4. Ancillary Services: Revenue from card transaction surcharges (2.5% for AMEX, 1.5% for other cards), cancellation fees, and late departure charges as outlined in the terms and conditions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The Executive Inn is a resort-style hotel offering 135 rooms across nine room types, ranging from Standard Queen (24-25m²) to Executive Suite (55m²), accommodating 2 to 5+ guests. The property provides on-site dining via The Terrace buffet breakfast and room service, with additional access to seven dining venues at Wests New Lambton through a direct walkthrough connection. Resort amenities include two heated outdoor pools, a 12-person spa, free undercover parking with EV charging, complimentary Wi-Fi, and in-room Chromecast streaming.

Product overview

The Executive Inn is a resort-style hotel accommodation property offering 135 rooms across nine room types. The core product consists of hotel room accommodations ranging from Standard Queen Rooms (25m²) to Executive Suites (55m²), supplemented by on-site facilities including two heated outdoor pools, a 12-seat spa, free undercover parking with EV charging, and complimentary Wi-Fi. Dining options include buffet breakfast on The Terrace, the Chophouse Grill steakhouse, Emerald Gardens Asian restaurant, and access to multiple eateries through the connected Wests New Lambton club. The property offers accommodation packages including Winter Getaway and Book Direct & Save promotions, with direct connection to Wests New Lambton providing additional dining, entertainment, and leisure facilities for guests.

Differentiator

Problem solved

Functional benefit

Products and services

• Standard Queen Room A generously sized room with a plush queen bed, spacious ensuite, two-person dining table and chairs, minibar, and complimentary Wi-Fi. Suitable for individual travelers and couples.
• Standard Accessible Queen Room An accessible room featuring a pillow-top queen bed, spacious wheelchair-friendly layout, and open-plan accessible bathroom with grab rails, lowered benchtops and accessible fittings. Designed for guests with mobility needs.
• Superior Queen Room A spacious retreat featuring a plush queen-size bed, private balcony with tropical pool views, separate lounge, two-person dining setting, and spacious ensuite with separate shower and toilet.
• Superior King Room A premium room with a luxurious king-size bed, private balcony overlooking the tropical pool, spacious ensuite with separate shower and toilet, reading nook, and minibar.
• Superior Suite A spacious suite featuring a private queen bedroom, separate lounge with double sofa bed, contemporary bathroom with Aurajet showerheads, poolside balcony, and interconnecting option with Standard Queen Room with Balcony.
• Deluxe Queen Room A thoughtfully laid out room with separate living and sleeping areas, featuring a comfortable pillow-top queen bed, separate lounge with double sofa bed, and bathroom with sliding door for added privacy.
• Deluxe Double Queen Room A generously sized room featuring two plush pillow-top queen beds and a contemporary bathroom with Caesarstone vanities and double-head showers, designed for families or friends.
• Deluxe Double Queen Room with Balcony A family-friendly room featuring two plush pillow-top queen beds, a spacious private balcony, and contemporary bathroom with Caesarstone vanities and double-head showers.
• Family Room Suite A spacious room ideal for families featuring one king bed and two single beds (convertible to king), cosy lounge area, and double-head shower, with option to convert king beds to four singles. Accommodates up to 5 guests.
• Executive Suite A spacious suite offering a separate bedroom with king bed, living area with two single beds and sofa bed, two balconies, corner spa bath, and lounge, perfect for families or groups. 55m².
• Buffet Breakfast A daily buffet breakfast served on The Terrace overlooking the pool and garden, offering traditional and continental options including hot breakfast items, cereals, pastries, and seasonal fruits. Adults $29, Children 6-12 $19, Children 2-5 $12, Under 2 complimentary.
• Room Service In-room dining service available for breakfast, lunch and dinner, with breakfast delivery to rooms for an additional $5.
• Chophouse Grill Restaurant A steakhouse restaurant serving premium steaks grilled over open wood flame, open Tuesday to Saturday from 5pm to 9pm, located at Wests New Lambton and accessible to hotel guests via direct walkthrough connection.
• Emerald Gardens Restaurant An authentic Asian cuisine restaurant featuring traditional favourites and innovative dishes crafted with fresh ingredients, located at Wests New Lambton and accessible to hotel guests.
• The Bistro A family-friendly pub restaurant at Wests New Lambton serving classic fare including schnitzels, burgers, and fish and chips, with an indoor playground. Accessible to hotel guests via direct walkthrough connection.
• Pool & Spa Facilities Two outdoor heated tropical pools and a 12-seat spa surrounded by lush gardens, with poolside food and drink service and stylish cabanas. Available to all hotel guests.
• Free Undercover Parking with EV Charging Complimentary undercover parking including free EV charging, with a car park in front of the hotel and access to Wests 5-storey car park for additional vehicles. One free car space per hotel room.
• Group Accommodation Group accommodation options suitable for business conferences and live music events, with complimentary Wi-Fi to keep groups connected. Located 1km (10-minute walk) from McDonald Jones Stadium.
• Winter Getaway Package A seasonal package offering 20% off Deluxe Queen rooms with complimentary on-site parking, free Wi-Fi and Chromecast, valid from 21 May to 31 August 2026.
• Book Direct & Save Package A direct booking discount offering 10% off the best available rate for stays of two nights or more, including complimentary parking and Wi-Fi. 3-day cancellation window.

Quantifiable outcome

• Kids under 5 stay free on existing bedding all year round with no blackout dates, saving families up to $40/night per child.
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Wests New LambtoncoreStrategic or Co-development PartnerThe Executive Inn is directly connected via walkthrough access to Wests New Lambton, one of the largest clubs in NSW. This partnership provides hotel guests with exclusive access to 7+ dining venues (Chophouse Grill, The Bistro, Emerald Gardens, New Beijing, Marble Bar, Patisserie 88, and Casual Eats/Bars), entertainment facilities, and a 5-storey undercover car park. The relationship is integral to the hotel's value proposition, as the dining and entertainment options at the club are a key differentiator for The Executive.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Travelodge Hotel Newcastle: Chain hotel competitor in Newcastle providing budget-to-midscale accommodation. Comparable as an alternative option for travelers seeking standardized chain accommodation in the same regional market.
• Crystalbrook Kingsley: Newer upscale hotel in Newcastle CBD operated by Crystalbrook Collection. Comparable as a contemporary full-service competitor with modern amenities, targeting both leisure and business travelers in the same regional market.
• Holiday Inn Express Newcastle: Limited-service chain hotel competitor in Newcastle. Comparable as an alternative accommodation option for value-conscious leisure and business travelers in the same regional market.
• Novotel Newcastle Beach: International chain hotel in Newcastle offering full-service accommodation near the beach. Comparable as a broader incumbent in the same regional market, competing for leisure and corporate travelers with stronger brand recognition outside the Hunter Region.
• ibis Newcastle: Budget chain hotel in Newcastle operated by Accor. Comparable as a value-segment competitor capturing price-sensitive leisure and business travelers in the same regional market.

Direct peers

• Rydges Newcastle: Full-service hotel competitor in Newcastle offering 4-star accommodation, on-site dining, and event spaces. Comparable in product offering, target market (business and leisure), and price positioning within the Newcastle lodging market.
• The Anchorage Port Stephens: Another Wests Group hotel property located in Port Stephens, NSW. Comparable as a regional resort-style hotel within the same parent company's portfolio with similar room-based accommodation and leisure amenities.
• The Gateway Inn: Direct sister property under the Wests Group umbrella in the Hunter Region. Operates as a comparable full-service hotel with similar positioning, amenities, and target customer base, making it the closest comparable operating peer.

Emerging players

• Quest Newcastle: Serviced apartment operator with Newcastle presence targeting extended-stay and corporate travelers. Comparable as an alternative accommodation format competing for similar business and relocation demand in the Hunter Region.

Others

• Wests New Lambton (Club): The parent organization's club property directly connected to The Executive Inn. Listed as an ecosystem participant — the club is integral to the hotel's value proposition (dining, entertainment, parking) rather than a direct competitor, but illustrates the operational interconnection.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/TheExecutiveInnNewcastle
• LinkedInlinkedin.com/company/the-executive-inn

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Executive Inn