FAMILY PROMISE OF LUBBOCK INC

What FAMILY PROMISE OF LUBBOCK INC does

Family Promise of Lubbock, Inc. is a 501(c)(3) nonprofit organization operating in Lubbock, Texas that serves homeless families with children. Founded in 1998 as the Lubbock Interfaith Hospitality Network and rebranded in 2006, the organization is governed by an independent Board of Directors and runs a small staff of approximately 8 people, led by Executive Director Monica Martin. It is one of roughly 200 affiliates of Family Promise National, operating in 42 states, but maintains full autonomy over its own programs and finances.

The organization's core service portfolio consists of three integrated programs: a Homeless Prevention Program that provides financial assistance and resources to families at imminent risk of losing housing; a Housing Program offering up to six months of temporary shelter in a home-like setting with comprehensive case management (job readiness, counseling, medical coordination, childcare, transportation, financial literacy, and parenting education); and a Stabilization Program that extends support to alumni families post-graduation through home visits, referrals, and financial assistance. In 2024, the organization sold the historic Hope House (donated originally by the City of Lubbock) and is currently building a new 8,657 sq ft facility with 13 private family units and 54-bed capacity through the "Reach for the Stars" capital campaign.

Family Promise of Lubbock funds operations through a diversified mix of individual donations (one-time and recurring monthly via the Harness Giving platform), event sponsorships (Annual Golf Tournament and Hub City Hoedown), corporate partners, charitable foundation grants, facility naming opportunities (ranging from $3,500 to $150,000), and in-kind donations via Amazon Wish Lists. It does not charge clients for services. The organization is supported by a network of over 20 congregations that provide volunteer labor, meals, and community referrals, alongside corporate partners including Betenbough, Clayton Homes, United Way, and the Community Foundation of West Texas. Technology infrastructure is limited to standard nonprofit tools: HMIS via the ECHO West Texas Database for client tracking, Squarespace for the website, Google Forms for intake, and Harness Giving for donations.

Name

FAMILY PROMISE OF LUBBOCK INC

Legal name

Family Promise of Lubbock, Inc.

Website

https://familypromiselubbock.org

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

Family Promise of Lubbock is a 501(c)(3) nonprofit in Lubbock, Texas that provides temporary shelter, prevention, and stabilization services to homeless families with children across the West Texas region.

Ownership category

akta.pro rank

Product category

Homeless and Family Social Services

NAICS

Community Housing Services (62422), Temporary Shelters (624221), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Homeless shelter services
• Family homelessness prevention
• Transitional housing programs
• Nonprofit social services
• Community housing support

Headquarters

HQ city

Lubbock

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others, Infrastructure

Revenue model

1. Individual Donations: One-time and recurring monetary donations from individual donors via online portal (Harness Giving), bank draft, or check. Monthly partner program with multi-year commitment options. The Reach for the Stars capital campaign seeks funds for property acquisition and facility renovation.
2. Event Sponsorships: Corporate sponsorships for fundraising events including the Annual Golf Tournament and Hub City Hoedown, with named sponsorship tiers from $1,000 to $10,000.
3. Naming Opportunities: Facility naming opportunities for the new 8,657 sq ft facility ranging from $3,500 for Laundry Room to $150,000 for the Building (The CH Foundation).
4. In-Kind Donations: Physical donations of furniture, household items, diapers, wipes, and shelter supplies via Amazon Wish Lists, with deliveries distributed to families in need.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Family Promise of Lubbock provides up to six months of temporary shelter and transitional housing for homeless families with children in Lubbock, Texas, delivered alongside comprehensive case management, job readiness, counseling, medical care coordination, childcare, transportation, financial literacy, and parenting education services. The organization complements shelter with a Homeless Prevention Program that delivers financial assistance to families at imminent risk of homelessness and a Stabilization Program that supports families after they exit shelter with birthday boxes, home visits, referrals, and follow-up financial assistance.

Product overview

Family Promise of Lubbock operates as a unified service organization providing a comprehensive continuum of homeless intervention services. The core portfolio consists of three integrated programs: a Homeless Prevention Program (offering financial assistance and resources to families at imminent risk), a Housing Program providing up to six months of temporary shelter with comprehensive case management services, and a Stabilization Program offering ongoing alumni support after graduation. These core services are supported by volunteer coordination, item donation programs, and community fundraising events (Annual Golf Tournament and Hub City Hoedown). A major capital expansion is underway through the Reach for the Stars campaign to build a new 8,657 sq ft facility with 13 family units.

Differentiator

Problem solved

Functional benefit

Products and services

• Homeless Prevention Program

Quantifiable outcome

• Over 600 families served in 27 years of operation
• +3 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Church Network (20+ congregations)coreStrategic or Co-development PartnerOver 20 congregations form the church network providing volunteer support, meals, Monday night fellowship gatherings, and community engagement for families in the program. Includes churches such as Faith Church Lubbock, First Baptist Church, First Christian Church, Grace Presbyterian Church, Highland Baptist Church, Live Oak Community Church, Monterey Church of Christ, Oakwood Wesleyan Fellowship, Redeemer Church, Rising Star Baptist Church, Second Baptist Church, Southcrest Baptist Church, and others.
• Founding CongregationscoreStrategic or Co-development PartnerTen founding congregations established the organization in 1998 (originally as Lubbock Interfaith Hospitality Network): Agape Methodist Church, Broadway Church of Christ, Covenant Presbyterian Church, First United Methodist Church, Lakeridge Global Methodist Church, Quaker Avenue Church of Christ, St. John Neumann Catholic Church, St. John's United Methodist Church, St. Luke's Global Methodist Church, and St. Paul Episcopal Church.
• Corporate PartnersminorGTM or Marketing PartnerCorporate partners include Betenbough, Bigfoot, The Anderson Foundation, Clayton Homes, CitiBus, Community Foundation of West Texas, J&B, Michael's Affordable Storage, and United Way. These partners support the organization through donations, services, and community resource referrals.
• Massey OrthodonticsminorGTM or Marketing PartnerMassey Orthodontics is the title sponsor for the Annual Golf Tournament, hosting the third annual tournament on October 5, 2026. Also listed as sponsor for the 2025 and 2026 Hub City Hoedown events.
• Mercedes-Benz of LubbockminorGTM or Marketing PartnerMercedes-Benz of Lubbock is the Hole-In-One Sponsor for the 2025 Annual Golf Tournament.
• GalaxyminorGTM or Marketing PartnerGalaxy is the Gold Sponsor for the 2025 Annual Golf Tournament.
• American RoofingminorGTM or Marketing PartnerAmerican Roofing is a Silver Sponsor for the 2025 Annual Golf Tournament and the presenting sponsor for the 2026 Hub City Hoedown.
• WentzminorGTM or Marketing PartnerWentz is a Silver Sponsor for the 2025 Annual Golf Tournament.
• Kiechler Law FirmminorGTM or Marketing PartnerKiechler Law Firm is a Silver Sponsor for the 2025 Annual Golf Tournament.
• National Ranching Heritage CenterminorOthersNational Ranching Heritage Center (3121 Fourth St., Lubbock, TX) serves as the venue for the annual Hub City Hoedown benefit dinner and country concert events.
• First Christian ChurchminorStrategic or Co-development PartnerFirst Christian Church has named the Executive Director's Office ($10,000) in the new facility and is a founding congregation. Also listed as a Campaign Partner at $10,000+.
• Family Promise National (National Family Promise)coreStrategic or Co-development PartnerFamily Promise of Lubbock is one of 200 Family Promise affiliates operating in 42 states, linked by membership to National Family Promise in Summit, NJ. The national organization provides program development, resources, and network support.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• United Way of Lubbock: Local Lubbock nonprofit that funds and coordinates social services including family housing and homelessness programs. Comparable as a community foundation-like entity that channels resources to family-supporting agencies in the same geography.
• Open Door of Lubbock: Local Lubbock nonprofit serving individuals and families experiencing homelessness and poverty. Directly comparable as a peer service provider in the same geographic market with overlapping client population and supportive services mission.
• YWCA Lubbock: Local Lubbock nonprofit serving women and families, including those experiencing domestic violence and homelessness. Directly comparable as a local service provider addressing family homelessness and support needs in the same geographic market.

Broad incumbents

• Family Promise National: The national parent network of approximately 200 Family Promise affiliates across 42 states, including Family Promise of Lubbock. Directly comparable as the umbrella organization providing program development, resources, and network support to local affiliates serving homeless families with children.
• Catholic Charities USA: National network of Catholic Charities agencies providing housing, shelter, and family support services. Comparable in serving vulnerable families with housing instability and offering case management, often with faith-based volunteer engagement similar to Family Promise's church network model.
• Habitat for Humanity: International nonprofit addressing housing instability through affordable home construction and repair programs. Comparable in mission focus on family housing stability, though operational model differs (housing development vs. shelter and case management).
• The Salvation Army: Large international nonprofit providing shelter, food, and social services including family homeless services. Operates emergency shelters, transitional housing, and family support programs in communities across the U.S., overlapping with Family Promise of Lubbock's mission and target population.
• Volunteers of America: National nonprofit providing affordable housing, shelter, and human services including family homeless services. Comparable in operating residential programs for families with children and integrating case management, which is the core service model of Family Promise of Lubbock.

Others

• National Alliance to End Homelessness: National advocacy and policy organization focused on preventing and ending homelessness. Comparable as a sector-wide player in the family homelessness field, providing research, policy frameworks, and best practices that inform Family Promise of Lubbock's program design.

Regional players

• Lubbock Housing Authority: Local public housing agency administering Section 8 vouchers and public housing programs in Lubbock. Comparable in addressing family housing needs in the same market, though operates as a government entity rather than a service nonprofit.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/family-promise-of-lubbock-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FAMILY PROMISE OF LUBBOCK INC