Family Promise Ozaukee County

What Family Promise Ozaukee County does

Family Promise of Ozaukee County is a 501(c)(3) nonprofit organization founded in 2015 and headquartered in Port Washington, Wisconsin. It provides a continuum of homelessness services to individuals, families, and youth (ages 18-24) in Ozaukee County, anchored by the Portlight Shelter, an 8-room facility opened in January 2023 with capacity for up to 20 adults and children and an average stay of 47 days. Core programs include Rapid Rehousing with rent assistance and case management, Homeless Prevention rent assistance for at-risk households, the Youth Homeless Demonstration Program (YHDP) delivered with Hebron House and the Youth and Family Project, and Coordinated Entry services in which Family Promise serves as the lead assessment agency for the county. Access is provided through a Housing Hotline, the Coordinated Entry system, and direct in-person intake at the shelter.

The organization has no proprietary technology products; its service delivery is operational and case-management-based, supported by a Squarespace website, Bloomerang and PayPal for donation processing, and a volunteer network of 19-23 Ozaukee County congregations providing meals, supplies, and hospitality. As of 2023, the organization employed 8 staff members after tripling headcount, and directly served 377 individuals (including 215 children) while fielding 947 information and guidance calls in that year.

The business and revenue model is purely donation-driven. Income streams include individual monetary and in-kind contributions, recurring monthly gifts through the Gratitude Circle program, grants from foundations such as Bader Philanthropies and Clayton, and revenue-generating community events including the Back to School Fair, Touchdown Breakfast for a Cause, and Tunes for a Cause. Family Promise is an affiliate of Family Promise National (200+ affiliates in 43 states) but operates as an independent entity governed by an 11-member volunteer Board of Directors; the organization is not venture-backed or PE-owned. Services are provided at no cost to clients.

Name

Family Promise Ozaukee County

Legal name

Family Promise of Ozaukee County

Website

https://familypromiseoz.org

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Family Promise of Ozaukee County is a 501(c)(3) nonprofit that provides emergency shelter, rapid rehousing, prevention, and youth homelessness services to individuals and families in Ozaukee County, Wisconsin, through its Portlight Shelter and community partnerships.

Ownership category

akta.pro rank

Product category

Homeless and Housing Social Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Child and Youth Services (624110)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Homeless shelter services
• Emergency housing assistance
• Rapid rehousing programs
• Homeless prevention services
• Youth housing support

Headquarters

HQ city

Port Washington

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Individual Donations: Monetary donations from individuals through online portal (Bloomerang/PayPal), mail, or in-kind contributions via Amazon Wish List. Tax-deductible 501(c)(3) donations.
2. Foundation Grants: Grants from philanthropic organizations including Bader Philanthropies (supporting Portlight Shelter, Rapid Rehousing, and Homeless Prevention in 2025) and Clayton ($15,000 grant for keeping families safely housed).
3. Recurring Monthly Giving: The Gratitude Circle program offers monthly recurring gift options with membership perks including newsletters, annual impact reports, website listing, and event invitations.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Family Promise of Ozaukee County operates as a 501(c)(3) nonprofit delivering a continuum of homeless services in Ozaukee County, Wisconsin. Its core offerings include emergency shelter through the Portlight Shelter (8 rooms, up to 20 guests), rapid rehousing with rent assistance, homeless prevention/rent assistance for at-risk households, the Youth Homeless Demonstration Program (YHDP) for youth ages 18-24, and a Coordinated Entry system that assesses and prioritizes households for housing. All services are provided free of charge to clients and are funded by donations, grants, and community support.

Product overview

Family Promise of Ozaukee County operates as a homeless services nonprofit offering a continuum of care from emergency shelter to permanent housing solutions. The core programs include Portlight Shelter (physical shelter facility), Rapid Rehousing Program (rent assistance with case management), Homeless Prevention Program (eviction prevention rent assistance), Youth Homeless Demonstration Program (services for youth ages 18-24), and Coordinated Entry system for housing prioritization. Additional services include a Housing Hotline, case management, and community events like the Back to School Fair. Online donation processing is handled through Bloomerang and PayPal.

Differentiator

Problem solved

Functional benefit

Brands

• Portlight Shelter: Emergency homeless shelter facility that can house up to 20 adults and children, offering comprehensive case management, rapid rehousing support, and life skills training.
• Youth Homeless Demonstration Program (YHDP)
• Rapid Rehousing Program

Products and services

• Portlight Shelter
• Rapid Rehousing Program
• Homeless Prevention Program
• Youth Homeless Demonstration Program (YHDP)
• Coordinated Entry to Housing Services
• Housing Hotline

Quantifiable outcome

• 377 individuals served in 2023, including 215 children
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and supporting.

• Hebron HousecoreStrategic or Co-development PartnerCollaboration with Hebron House and the Youth and Family Project on the Youth Homeless Demonstration Program (YHDP). Hebron House provides case management, transitional living, rapid re-housing, and life skills training services for youth ages 18-24 experiencing homelessness.
• Ozaukee Food AlliancecoreStrategic or Co-development PartnerCommunity partner collaborating on Back 2 School Fair, recognized for Community Collaboration of the Year award. Ozaukee Food Alliance supports food security initiatives for families served.
• Feith Family Ozaukee YMCAcoreStrategic or Co-development PartnerCommunity partner in Back 2 School Fair collaboration, providing resources to help students in need thrive academically.
• Salvation ArmysupportingStrategic or Co-development PartnerCommunity partner for Back 2 School Fair and referral partner for rental and utility assistance programs.
• St. Vincent de Paul OzaukeesupportingStrategic or Co-development PartnerReferral partner working closely with Family Promise to help families meet needs through homeless prevention and rent assistance programs.
• United Way of Northern OzaukeesupportingStrategic or Co-development PartnerCommunity partner in Back 2 School Fair collaboration supporting families in need.
• Ozaukee County Congregations Network (19-23 congregations)coreStrategic or Co-development PartnerNetwork of 19-23 local congregations including Grand Avenue United Methodist, Unitarian Church North, Crossroads Presbyterian, Mequon United Methodist, St. Boniface Episcopal, First Congregational UCC, and others. Congregations provide warm meals Monday-Friday and conduct supply drives for shelter guests.
• Kohler Credit UnionsupportingStrategic or Co-development PartnerCommunity partner in Back 2 School Fair collaboration.
• Family Promise NationalcoreStrategic or Co-development PartnerNational parent organization with 200+ affiliates in 43 states. Provides national research, programs, training, and resources to support local affiliate operations.
• Ozaukee County GovernmentcoreStrategic or Co-development PartnerCounty partnered with Family Promise to open Portlight Shelter during the pandemic. County resources and support for coordinated entry and homeless services.
• Workforce DevelopmentsupportingStrategic or Co-development PartnerPartner to ensure individuals in shelter program have priority access to employment opportunities and workforce development programs.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Ozaukee Food Alliance: Local food-security nonprofit serving Ozaukee County. A Family Promise Back 2 School Fair collaborator and adjacent peer targeting the same low-income households through complementary services (food vs. shelter).
• Hope House of Milwaukee: Greater Milwaukee-area emergency shelter and housing nonprofit serving families and individuals experiencing homelessness. Comparable continuum-of-care model (shelter + rapid rehousing + case management) in the broader southeast Wisconsin market Family Promise draws from.
• United Way of Northern Ozaukee: Community-impact funder and convener in Ozaukee County that allocates donations across local safety-net agencies. A Family Promise community partner and a direct peer in competing for regional philanthropic dollars and volunteer capacity.

Direct peers

• Hebron House of Hospitality: Waukesha-based homeless services nonprofit providing case management, transitional living, rapid re-housing, and life skills training. It is a direct program partner on Family Promise's Youth Homeless Demonstration Program and an immediately comparable shelter/housing nonprofit in southeast Wisconsin.
• St. Vincent de Paul Ozaukee: Local parish-based nonprofit providing rent and utility assistance and homeless prevention services in Ozaukee County. Operates as a referral partner to Family Promise and overlaps directly on eviction-prevention use cases.

Broad incumbents

• Family Promise National Organization: National parent network of 200+ affiliates in 43 states providing the brand, training, and program templates Family Promise of Ozaukee County operates under. It is a network affiliation rather than a parent-subsidiary, but it is the closest comparable in mission, model, and service mix.
• Salvation Army of Ozaukee County: National faith-based nonprofit providing emergency shelter, rent/utility assistance, and case management. Operates in the same Ozaukee County service area, is a referral partner for Family Promise, and competes for the same donor and volunteer pool.
• Coalition for the Homeless of Milwaukee County: Regional advocacy and systems-coordination nonprofit focused on preventing and ending homelessness in the Milwaukee region. Operates the kind of coordinated-entry and housing-prioritization framework Family Promise runs at the county level.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/familypromiseoz

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Promise Ozaukee County