Legevakt

What Legevakt does

Legevakt is the emergency medical service product of Farsund kommune, a Norwegian municipality located in Agder county in southwestern Norway. The service provides emergency medical response accessible via telephone, with an inter-municipal emergency medical coordination center physically located in Farsund. Legevakt is part of Farsund kommune's broader portfolio of mandated public services, which spans kindergarten, primary and adult education, school-age care (SFO), culture school, healthcare, elderly care, mental health services, social services, water and sewage, waste management, port operations, building permits, and business licensing. The municipality serves approximately 9,811 residents across 263 km² and is positioned as a multi-municipal cooperating entity through DDV (Det Digitale Vestre Agder), a joint IKT cooperation with five neighboring municipalities serving approximately 14,500 users total.

The underlying technology stack is built on a partner ecosystem rather than internal development: the citizen mobile app "Innbygger iSør" (deployed across the DDV cooperation), eDialog for secure digital document submission via ID-porten, Visma foresattportal for kindergarten and SFO services, and shared IKT infrastructure operated via DDV. Farsund has deployed AI within health and care services for administrative planning and documentation, with the stated objective of redirecting caregiver time toward patient-facing work. Edge services include streaming political meetings via the Kaukus platform (Kommune-TV) and consolidated event calendars. The municipality operates in a hybrid channel-model pairing physical service centers (Servicetorg at Husan, open Monday-Friday 10:00-15:00) with digital self-service, secure authenticated submission, and a Facebook presence.

The revenue model is that of a Norwegian kommune: funding primarily from national tax allocations and intergovernmental transfers, supplemented by user fees set in the 2026 budget (e.g., kindergarten 1,200 NOK + 600 NOK food per month, culture school 1,720 NOK per semester for children, SFO at 1,390-4,000 NOK, water/sewage subscriptions of 2,944/3,289 NOK annually, parking permits at 500 NOK/year, and connection fees scaled by property size). Go-to-market is non-commercial: service delivery is mandated by statute and available to anyone residing in or interacting with the municipality. Strategic partners include inter-municipal companies for fire and rescue (Brannvesenet Sør IKS, ~200 staff, 13 stations), waste management (RFL), port operations (Listerhavnene IKS), occupational health (Lister Bedriftshelsetjeneste, 250+ member companies), and shared procurement (OFA).

Name

Legevakt

Legal name

Farsund kommune

Website

https://farsund.kommune.no

Company type

Public

Operating status

Operating

Headcount range

101–250 employees

Short description

Legevakt is the emergency medical service operated by Farsund kommune, providing phone-based emergency response and coordination for residents of Farsund and surrounding municipalities in Agder, Norway.

Ownership category

akta.pro rank

NAICS

Ambulance Services (62191)

SIC

Radiotelephone Communications (4812)

akta.pro primary industry

Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK)

akta.pro secondary industry

Government Public Health Grantmaking & Program Offices (HLAJALAA)

Keywords

• Emergency medical services
• Municipal healthcare
• Emergency dispatch
• Public health services
• Medical coordination

Headquarters

HQ city

Farsund

HQ country

Norway

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Pricing tiers

Distribution channels5 records

Marketing channels5 records

Core offering

Legevakt is the emergency medical service operated by Farsund kommune (municipality) in Norway, providing emergency medical assistance available via telephone. It is supported by an inter-municipal emergency medical coordination center located in Farsund that serves residents and visitors requiring urgent medical care across the Lister region.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Population of 9,811 residents (Q3 2025)
• +1 more outcomes

Segments4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Nine partnerships are on record, tiered moderate, core and minor.

• Farøy Brygge ASmoderateOthers · 10 September 2025Development agreement between Farøy Brygge AS and Farsund municipality for the Farøy Brygge regulation plan (PlanID 04822). Agreement dated September 10, 2025, currently in public inspection period through August 7, 2026.
• Listerhavnene IKScoreStrategic or Co-development PartnerFarsund havnevesen (port authority) merged with Lyngdal havn to form Listerhavnene IKS. The port authority serves as critical infrastructure for maritime commerce and recreational boating in the region.
• Lister friluftsrådmoderateStrategic or Co-development PartnerLister friluftsråd works to develop and protect outdoor recreation areas and nature experiences for residents in the region, including Skjærgårdstjenesten maintaining nature harbors and facilities on islands.
• RFL (Renovasjonsselskapet for Farsund og Lyngdal AS)coreStrategic or Co-development PartnerMunicipal waste management company established September 10, 2004, serving both Farsund and Lyngdal municipalities. Handles collection, treatment, and disposal of waste and sludge with 12 employees.
• Brannvesenet Sør IKScoreStrategic or Co-development PartnerInter-municipal fire and rescue service covering Farsund, Lindesnes, Lyngdal, Kvinesdal, Hægebostad, and Åseral. Norway's southernmost fire service with approximately 200 employees, 13 fire stations, and 2 fire depots.
• Lister BedriftshelsetjenestemoderateStrategic or Co-development PartnerNon-profit cooperative company established in 1987 with office in Flekkefjord, Lyngdal, and Søgne. Approved by Norwegian Labour Inspection Authority with over 250 member companies. Provides comprehensive occupational health services including physician, engineer, physiotherapist, and nurse services.
• Q43minorStrategic or Co-development PartnerEmployment enterprise in Lyngdal municipality providing adapted work and work training for persons with reduced functionality. Established 1991, owned by Lyngdal and Farsund municipalities. Employs approximately 50 people including 40 in work-oriented measures.
• DDV (Det Digitale Vestre Agder)coreTechnology or IntegrationInter-municipal ICT cooperation established in 2015, owned by six municipalities in Vestre Agder (Flekkefjord, Farsund, Kvinesdal, Hægebostad, Lindesnes, Åseral). Coordinates ICT resources serving approximately 14,500 users across member municipalities.
• OFA (Offentlig fellesinnkjøp på Agder)moderateChannel Partner/ Reseller/ DistributorInter-municipal procurement cooperation covering all municipalities in Agder plus Agder County Municipality. Established 2005, reorganized as IKS in 2023. Focuses on public procurement and framework agreements with emphasis on economic benefits, sustainability, and efficient resource use.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Lister Bedriftshelsetjeneste: Non-profit occupational health cooperative serving Lister-region employers (250+ member companies); already a documented partner of Farsund kommune and a regional peer for the broader health-services ecosystem the Legevakt sits within.

Direct peers

• Arendal kommune: Neighboring Agder municipality with its own legevakt and emergency medical coordination function; comparable operating model and regulatory environment to Farsund's Legevakt.
• Stiftelsen Norsk Luftambulanse: Norwegian Air Ambulance Foundation operates physician-staffed HEMS across Norway and is routinely activated by legevakt coordination centers like Farsund for medical evacuation; provides the air-medical escalation path that the Legevakt coordinates with.
• DDV (Det Digitale Vestre Agder): Inter-municipal ICT cooperation owned by the same six municipalities in Vestre Agder; provides the shared digital infrastructure the Farsund Legevakt runs on, making it the closest functional peer for the technology-and-service-delivery model.
• Kristiansand kommune (Legevakt): Larger Agder municipality operating its own legevakt service; direct functional peer to the Farsund Legevakt with similar statutory EMS responsibility but a much larger population base, useful as a scaling comparator.

Broad incumbents

• Helse Sør-Øst RHF: Regional health authority that owns Sykehuset Sørlandet and sets policy/financing for EMS in the Farsund area; defines the regulatory and funding environment in which the Legevakt operates.
• Sykehuset Sørlandet HF: Regional hospital trust operating the main emergency departments across Agder; directly receives patients triaged and dispatched by the Farsund Legevakt, making it the most closely linked downstream clinical peer for the coordination center.
• Falck Norge AS: Private ambulance and patient-transport operator active across Norway; provides NEMT/ambulance capacity that Norwegian legevakter (including Farsund) interface with for transport dispatch, making it a sector peer even where it does not directly run the coordination center.

Others

• Visma (Innbygger iSør / eDialog platform vendor): Supplies the digital platform layer (citizen app, eDialog secure submission, foresattportal) underpinning Farsund kommune's citizen-facing services including health-related touchpoints; adjacent ecosystem participant rather than a clinical peer.
• Vestre Agder Interkommunale Innkjøpssamarbeid (OFA): Inter-municipal procurement cooperation covering all Agder municipalities; thematic peer for shared municipal services and an enabler for any collective procurement the Legevakt relies on (vehicles, medical equipment, digital tools).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Farsundkommune
• LinkedInlinkedin.com/company/legevakt

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Legevakt