City of Fayetteville, GA

What City of Fayetteville, GA does

City of Fayetteville, GA is the county seat of Fayette County, Georgia, incorporated in 1823 and operating under a council-manager form of government led by Mayor Edward J. Johnson, Jr. (in office since January 2016) and a five-member city council. The city provides a comprehensive suite of municipal services to its residents and businesses including water distribution, sewage collection and treatment, stormwater management, solid waste collection (contracted to Waste Industries), police protection (CALEA-accredited), fire suppression (ISO Class 2 rated), municipal court, building inspection and permitting, business licensing, and economic development. The technology backbone is built on the CivicPlus CivicEngage platform for the public website and Notify Me alert system, Tyler Technologies eSuite for utility billing and payments, SeeClickFix for non-emergency issue reporting (delivered via the proprietary GoVille! mobile app), and an in-house GIS for mapping and spatial data.

The city serves three primary customer segments: City Residents (the primary segment, receiving utility services, public safety, and parks), Local Businesses (requiring licenses, permits, and economic development resources), and Visitors (events, tourism, downtown attractions). Revenue is generated from six streams: utility services (water, sewer, sanitation, stormwater at $7.44 per ERU monthly plus consumption-based fees), business licenses and occupational taxes, building permits and development fees, property taxes (including a dominant $150-$200M annual contribution from the QTS Data Centers campus), SPLOST sales tax (including ~$170M annually attributable to QTS), and municipal court fines and fees. Pricing across services is unit-based or subscription-based, billed monthly, with online, phone, and in-person payment options through the eSuite portal.

Strategically, the city is heavily dependent on the QTS Data Centers 6.2-million-square-foot campus along Highway 54 West for its tax base, and in March 2026 adopted Ordinance 26-0-12 prohibiting new data centers in any zoning district. The city has 61 employees and is governed by a Council that includes Mayor Pro-Tem Darryl Langford (Post 1), Joe Clark (Post 2), Emmett Spurlock (Post 3), Shannon Moultrie (Post 4), and Niyah Glover (Post 5), with City Manager Ray Gibson overseeing administration. Recent strategic moves include the 2021 opening of City Center Park, the 2022 improvement to ISO Class 2 fire rating, the 2024 launch of the Mental Health Hub, and ongoing downtown Main Street revitalization projects.

Name

City of Fayetteville, GA

Legal name

City of Fayetteville, GA

Website

https://fayetteville-ga.gov

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

City of Fayetteville, GA is a municipal government providing water, sewer, police, fire, permitting, and municipal court services to its residents and businesses, with a tax base heavily anchored by the QTS Data Centers campus and 61 employees under a council-manager structure.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Police Protection (922120), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Administration of Environmental Quality Programs (9241)

SIC

Water Supply (4941), Sanitary Services (4950), Transportation Services (4700)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Municipal Tax & Revenue Administration (Local) (BPAIACAD)

Keywords

• Municipal government services
• Public utility services
• Public safety services
• Building permits licensing
• Civic engagement platforms

Headquarters

HQ city

Fayetteville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Utility Services Revenue: Revenue from water, sewer, sanitation, and stormwater services provided to residents and businesses within city limits. The city operates water distribution and sewage collection systems, with treatment provided through the Waste Water Treatment Plant discharging to White Water Creek. Billing is handled through the Water Billing Office with various payment options including online, phone, and in-person.
2. Business Licenses and Occupational Taxes: Revenue from business licensing including alcohol beverage ordinance licensing, peddlers and solicitors permits, and occupational tax fees. The Business License department under Finance & Administration processes applications, renewals, and certifications.
3. Building Permits and Development Fees: Revenue from construction permits including structural, plumbing, mechanical, and electrical permits, as well as impact fees for new development. The Building & Inspections department handles permit issuance and inspections.
4. Property Taxes: Property tax revenue generated from real property within city limits, with QTS Data Centers campus estimated to generate $150-$200 million annually in real property tax revenue and approximately $170 million in sales tax revenue.
5. Special Purpose Local Option Sales Tax (SPLOST): SPLOST revenue collected through the Finance & Administration department for capital projects, with dedicated SPLOST data dashboard tracking available.
6. Municipal Court Fines and Fees: Revenue from traffic citations, city ordinance violations, and court fees. Municipal Court handles traffic offenses and city ordinance violations occurring within Fayetteville city limits, with options for online payment, phone payment, and in-person payment.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

The City of Fayetteville, GA is a municipal government that provides essential public services to residents and businesses within its jurisdictional boundaries in Fayette County, Georgia. Core offerings include public safety (police and fire), public utilities (water, sewer, stormwater management), code enforcement, building and development permits, business licensing, municipal court services, and civic engagement platforms. The city also operates digital self-service tools including the GoVille! mobile app, Notify Me alerts, eSuite utility billing, SeeClickFix, and a public Data Dashboard to streamline resident and business interactions with local government.

Product overview

The City of Fayetteville, GA operates a digital services platform consisting of multiple integrated online products and services delivered through its official website and mobile applications. The core digital presence is built on the CivicPlus CivicEngage platform, providing residents access to the GoVille! Mobile App for on-the-go service access, the Notify Me notification system for email and SMS alerts, a Data Dashboard for public data transparency, Virtual Court for online legal proceedings, and Online Payments through Tyler Technologies eSuite for utility billing and city fees. The city also utilizes SeeClickFix for non-emergency issue reporting, allowing residents to submit and track service requests. The Mental Health Hub provides coordinated access to mental health resources. These products collectively enable e-government services including public safety (Police, Fire), municipal court, utilities (water, sewer, sanitation), planning and zoning, and community services.

Differentiator

Problem solved

Functional benefit

Products and services

• GoVille! Mobile App Mobile application (iOS and Android) for Fayetteville residents to access city services, report issues, pay utility bills, receive alerts, and view city information on the go.
• Notify Me Subscription-based notification and alert system that allows residents and businesses to receive email or text alerts on city news, events, emergencies, and service updates.
• Data Dashboard Public-facing online dashboard providing transparency on city operations, metrics, financial data, and other public information for residents and stakeholders.
• Virtual Court Online platform enabling residents to attend and resolve municipal court matters virtually, including payment of fines and contesting citations.
• Online Payments Secure online payment portal for residents and businesses to pay utility bills, court fines, permit fees, and other city charges.
• eSuite Utility Billing Online utility account management platform allowing residents and businesses to view bills, track usage, manage accounts, and pay water, sewer, and stormwater charges.
• SeeClickFix Citizen request and issue reporting platform that allows residents to submit, track, and resolve non-emergency service requests such as potholes, code violations, and streetlight outages.
• Mental Health Hub Online resource hub providing mental health information, resources, and referral contacts for residents in need of support services.
• Police Services Law enforcement, patrol, criminal investigation, traffic enforcement, and community policing services provided by the Fayetteville Police Department to residents, businesses, and visitors within city limits.
• Fire and Emergency Services Fire suppression, emergency medical response, fire prevention inspections, and fire code enforcement services provided by the Fayetteville Fire Department, supporting the city's ISO Class 2 fire rating.
• Water and Sewer Utility Services Water supply, wastewater collection, and treatment services delivered to residential and commercial customers within the city water and sewer service area.
• Stormwater Management Stormwater collection, drainage maintenance, and stormwater quality management services funded by per-ERU stormwater fees charged to properties within the city.
• Building Permits and Inspections Building permit application, plan review, and inspection services for residential and commercial construction projects within the city.
• Business Licensing Issuance and renewal of business licenses for commercial enterprises operating within the city limits, supporting regulatory compliance and revenue generation.
• Municipal Court Services Adjudication of city ordinance violations, traffic citations, and code enforcement matters, with cases resolvable online via the Virtual Court platform.

Quantifiable outcome

• ISO Class 2 fire protection rating achieved in 2022 (improved from Class 3 in 2016)
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Fayette County Water SystemcoreOthersFayette County Water System provides approximately 50% of the City of Fayetteville's water supply. The city obtains water from two sources: approximately 50% from two deep water wells and the remaining 50% via the Fayette County Water System.
• Waste IndustriescoreOthersWaste Industries provides garbage and recycling collection services for Fayetteville residents through a contract with the city. Services are picked up based on established route maps. Missed pickup concerns can be directed to Waste Industries at 770-474-9273.
• Georgia PowerminorOthersGeorgia Power provides electricity for street lights in Fayetteville. The city pays a monthly power and maintenance fee to Georgia Power for this service and does not own or maintain the street lights. Street light problems are reported to Public Services who contacts Georgia Power for repairs.
• Coweta-Fayette EMCminorOthersCoweta-Fayette EMC (Electric Membership Corporation) provides electricity for some street lights in Fayetteville. The city pays a monthly power and maintenance fee for service and does not own or maintain these street lights.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• City of Griffin, GA: Spalding County seat with a similar mix of utility (water/sewer/sanitation), police, fire, and court services to a comparable municipal population.
• City of Douglasville, GA: Douglas County city of similar scale providing the same range of municipal services to a comparable suburban Atlanta population.
• City of Carrollton, GA: Carroll County seat providing municipal utilities, police, fire, and economic development to a population similar to Fayetteville's.
• City of Newnan, GA: Coweta County seat located within ~25 miles of Fayetteville, providing a near-identical slate of municipal services to a similar suburban population. Comparable governance model, utility mix, and growth dynamics.
• City of Peachtree City, GA: Adjacent Fayette County municipality serving a comparable suburban population with similar municipal services (water, police, fire, planning, recreation) and similar demographic profile. Most directly comparable peer given shared county geography and similar scale.
• City of Stockbridge, GA: Henry County municipality with comparable suburban Atlanta service portfolio including municipal court, police, water/sewer, and planning/zoning.
• City of Canton, GA: Cherokee County seat with a directly comparable municipal service portfolio (utilities, police, fire, court, planning) serving a similar North-Metro Atlanta demographic.
• City of McDonough, GA: Henry County city of comparable size serving a similar Atlanta-metro suburban population with analogous utility, public safety, and economic-development functions.
• City of Woodstock, GA: Cherokee County municipality of similar scale running water/sewer utilities, police, economic development, and digital citizen-engagement services for a comparable suburban population.

Broad incumbents

• Fayette County Government: County-level government overlapping Fayetteville's service area, providing broader regional services (water supply, courts, public safety) and serving as both a partner and a structural constraint on the city's water supply and tax base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@Fayetteville_GA
• Facebookfacebook.com/facebook
• LinkedInlinkedin.com/company/city-of-fayetteville-ga
• Instagraminstagram.com/fayetteville_ga

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Fayetteville, GA