Feuerwehr Aachen

What Feuerwehr Aachen does

Feuerwehr Aachen is the statutory municipal fire department of the City of Aachen (Stadt Aachen), Germany, operating 24/7 to provide fire protection, technical rescue, civil protection, and disaster relief to all residents and visitors within city limits. Service delivery is anchored by five strategically positioned fire stations (Wachen) and a central dispatch center (Leitstelle) that processes approximately 1,000 emergency calls per day, with public access via the unified European emergency number 112. Operations are staffed by professional career firefighters (Berufsfeuerwehr) coordinated alongside a volunteer force (Freiwillige Feuerwehr).

The service portfolio is organized around four statutory functions — Löschen (firefighting), Schützen (civil protection, CBRN detection, population warning), Retten (rescue, including high-angle and rope operations, animal rescue, and remote emergency-physician support via the Tele-Notarzt system), and Bergen (recovery of persons and assets after traffic, aircraft, and technical incidents). Specialized units include the Spezial-Rettungsgruppe (SRG) for height, depth, and wind-turbine rescue; the PSU-Team for psychosocial support of emergency responders; the mobile IUK-Einheit (Information and Communication Unit) for on-scene command; and the Floriansdorf facility, which delivers interactive fire-prevention education to children and youth.

Feuerwehr Aachen is a government entity, not a commercial enterprise: it is fully owned by Stadt Aachen and funded through the municipal tax-based budget, with no direct charge to citizens for emergency response. The department recruits experienced professionals, trainees, and career changers from technical, craft, and scientific backgrounds via the city of Aachen's career portal, and conducts public outreach through YouTube recruitment content and municipal service channels. There is no commercial revenue model, no external ownership, and no disclosed operating budget in the source data.

Name

Feuerwehr Aachen

Legal name

Stadt Aachen (City of Aachen)

Website

https://feuerwehr-aachen.de

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Feuerwehr Aachen is the municipal fire department of the City of Aachen, Germany, delivering 24/7 firefighting, technical rescue, CBRN response, and disaster relief from five stations, funded by municipal taxes and accessed via emergency number 112.

Ownership category

akta.pro rank

Product category

Fire and Rescue Services

NAICS

Fire Protection (922160), Fire Protection (92216)

akta.pro primary industry

Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB)

akta.pro secondary industries

Emergency Management & Disaster Response (EOC, Civil Defense) (BPAIAGAE), Disaster Response, Rescue & Tactical EMS (DMAT/USAR/SWAT/HAZMAT Medical) (HLAFANAH), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)

Keywords

• Fire and rescue services
• Emergency response
• Disaster relief
• Technical rescue
• Fire prevention education

Headquarters

HQ city

Aachen

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Others

Revenue model

1. Municipal Tax Funding: Funded through municipal taxes and city budget allocations from the Stadt Aachen (City of Aachen). No direct revenue from citizens for emergency services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Feuerwehr Aachen is the municipal professional fire department (Berufsfeuerwehr) of the City of Aachen, Germany. It provides 24/7 emergency services covering firefighting (Löschen), civil protection (Schützen), rescue operations (Retten), and recovery/technical assistance (Bergen). The department operates five strategically positioned fire stations, a central dispatch center (Leitstelle) handling approximately 1,000 calls per day, and specialized units including a height rescue group (SRG), a psychosocial support team (PSU), and a fire safety education facility (Floriansdorf).

Differentiator

Problem solved

Functional benefit

Brands

• Floriansdorf: Fire safety education facility for children and youth in Aachen, where interactive learning content is taught through play in various themed houses.
• Leitstelle Aachen
• Spezial-Rettungs-Gruppe (SRG)
• PSU-Team

Products and services

• Löschen (Firefighting) Firefighting services including extinguishing fires, gaining access to fire sources, protecting people from smoke inhalation, and preventing further damage at fire scenes. Delivered to citizens and visitors of Aachen via emergency number 112.
• Schützen (Civil Protection) Civil protection services including hazard prevention, population warning through the IUK unit, CBRN (chemical, biological, radiological, nuclear) detection and analysis, and environmental protection from natural disasters.
• Retten (Rescue) Life-saving rescue services including technical rescue, high-angle rescue, rope rescue, rescue from collapsed buildings, animal rescue, and emergency medical treatment with tele-doctor support.
• Bergen (Recovery and Technical Assistance) Recovery and technical assistance services including vehicle accident recovery, aircraft recovery, and technical rescue operations for trapped individuals.
• Spezial-Rettungsgruppe (SRG) - Height Rescue Specialized rescue unit for safe working at heights and depths, including wind turbine rescue operations.
• Floriansdorf (Fire Safety Education) Fire safety education facility for children and youth, featuring interactive learning houses with engaging educational content presented in a playful manner.
• PSU-Team (Psychosocial Support) Psychological support team providing peer assistance, stress prevention, recommendations, and support measures for stress management and processing traumatic incidents for emergency responders.
• Leitstelle (Emergency Dispatch Center) 24/7 emergency dispatch center operated by the professional fire department, handling approximately 1,000 calls per day, responsible for deployment of fire protection, rescue service, and disaster relief resources.
• Freiwillige Feuerwehr (Volunteer Fire Department) Volunteer firefighting units that supplement the professional fire department's coverage across the city.
• Tele-Notarzt-System (Tele-Emergency Physician System) Tele-medicine system enabling on-site personnel to receive remote medical guidance from emergency physicians during emergency treatment.

Quantifiable outcome

• Response time within minutes of emergency call
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Feuerwehr Dortmund: Municipal fire department of Dortmund, another large NRW city Berufsfeuerwehr. Direct peer in regional context, organizational structure, and service mandate under the same state fire law.
• Berufsfeuerwehr Düsseldorf: Municipal professional fire department of Düsseldorf, another NRW Berufsfeuerwehr. Direct peer in terms of city size, organizational structure, and statutory responsibilities under German fire safety law.
• Feuerwehr Frankfurt am Main: Professional municipal fire department of Frankfurt. Comparable as a mid-to-large German Berufsfeuerwehr providing firefighting, rescue, and civil protection services within a statutory municipal mandate.
• Berufsfeuerwehr Köln: Professional municipal fire department of Cologne, located in the same federal state (NRW) as Aachen. Closest geographic and structural peer — same legal framework, same emergency number infrastructure, and overlapping regional industrial risk profile.
• Berufsfeuerwehr Berlin: Berlin's professional municipal fire department — the largest Berufsfeuerwehr in Germany. Peer in mandate and service portfolio (firefighting, rescue, CBRN, dispatch), though at meaningfully larger scale.
• Berufsfeuerwehr München: Professional municipal fire department of the City of Munich. Comparable to Feuerwehr Aachen as a German Berufsfeuerwehr with similar statutory mandate, multi-station coverage, and specialized rescue units serving a major German urban area.
• Berufsfeuerwehr Hamburg: Municipal professional fire department of Hamburg. Peer as a German city-state Berufsfeuerwehr with full-service mandate including technical rescue, dispatch, and disaster response.

Broad incumbents

• Technisches Hilfswerk (THW): Federal German agency for technical relief and civil protection. Comparable as a public-sector emergency response provider operating at higher scale and across broader technical rescue scenarios; an institutional peer in disaster response and CBRN rather than a city-level competitor.
• Deutsches Rotes Kreuz (DRK): German Red Cross — major humanitarian aid and ambulance services provider with statutory roles in emergency medical services and disaster relief. Comparable to Feuerwehr Aachen's medical rescue and civil protection functions, though operating as a nonprofit aid organization rather than municipal department.

Others

• Malteser Hilfsdienst: Major German humanitarian and emergency medical services organization. Comparable as an EMS and disaster response provider that often partners with municipal fire departments for ambulance, patient transport, and mass-casualty support.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/feuerwehr-aachen

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Feuerwehr Aachen