Fidelis Security & Locksmiths

What Fidelis Security & Locksmiths does

Fidelis Security & Locksmiths, trading as Fidelis Security Limited (England and Wales company no. 440 7153), is a Guildford, Surrey-based service provider operating a dual-brand model under the names Fidelis Locksmiths and Fidelis Security. The company delivers 24/7 emergency locksmith services covering auto, domestic, and commercial properties, alongside integrated property security services including key holding, mobile patrols, alarm response, staff chaperoning, and electronic security monitoring. It serves residential property owners, commercial premises, vehicle owners, and vacant/void property managers across Surrey County, UK. The customer base consists primarily of individual consumers and small-to-mid commercial clients with no disclosed enterprise anchor accounts.

Name

Fidelis Security & Locksmiths

Legal name

Fidelis Security Limited

Website

https://fidelis-security.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Fidelis Security & Locksmiths is a Guildford, Surrey-based provider of 24/7 emergency locksmith and integrated property security services, serving residential, commercial, vehicle, and vacant-property clients throughout Surrey County, UK.

Ownership category

akta.pro rank

Product category

Security and Locksmith Services

NAICS

Locksmiths (561622)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Key Management, Duplication & Locksmith Services (HSAHAEAD)

akta.pro secondary industries

Keyholding, Lock/Unlock & Premises Control Services (BPABAMAM), Access Control & Smart Locks (Managed/Monitored) (HSAHAAAG), Access Control Alarm Monitoring & After-Hours Dispatch (BPAKAFAH), Lock, Latch & Handle Hardware Repair/Replacement (Non-locksmith) (HSAGAEAF)

Keywords

• Emergency locksmith services
• Property security services
• Alarm response monitoring
• Mobile patrol security
• Key holding services

Headquarters

HQ city

Guildford

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Emergency Locksmith Services: One-time service fees for emergency lockout response, lock changes, and repairs. Fixed charges quoted upfront before work commences. Covers auto, domestic, and commercial locksmithing.
2. Security Monitoring Services: Ongoing monitoring of CCTV and alarm systems for commercial and residential properties. Includes rental of portable electronic security systems with monitoring capabilities.
3. Key Holding Services: Secure key custody with alarm response capabilities. Keys held securely until needed, with immediate response to alarm activations.
4. Mobile Patrol and Alarm Response: Random mobile patrol visits to deter crime, plus alarm response services where trained officers attend premises when intruder alarms activate.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Fidelis Security & Locksmiths provides 24-hour emergency locksmith services (auto, domestic, and commercial) alongside property security services including key holding, alarm response, mobile patrols, electronic security monitoring and rental, and vacant property security management. The business operates as a dual-brand provider — Fidelis Locksmiths and Fidelis Security — delivering integrated locksmith and guarding solutions across Surrey County, UK, with 24/7 in-house dispatch.

Product overview

Fidelis Security & Locksmiths operates as a dual-brand business offering integrated security and locksmith services. The core offering consists of two main divisions: Fidelis Locksmiths (24-hour emergency locksmith services for auto, domestic, and commercial properties) and Fidelis Security (business and property security services). These services are delivered through interconnected modules including Electronic Security Monitoring & Rental (CCTV, alarm monitoring), Mobile Patrol/Alarm Response/Staff Chaperoning, Property Security Management (vacant/void properties), and Property Key Holding/Locking up & Unlocking. The services are designed to work together, allowing emergency repairs to be arranged using the company's own locksmiths when security issues arise, and providing seamless 24/7 operational support across all service areas in Surrey.

Differentiator

Problem solved

Functional benefit

Brands

• Fidelis Locksmiths: 24-hour locksmith services for property and vehicles, including auto, domestic and commercial locksmithing, with specialist non-destructive entry techniques.
• Fidelis Security

Products and services

• Fidelis Locksmiths 24-hour emergency locksmith services covering auto, domestic, and commercial locksmithing with specialist non-destructive entry techniques, vetted and inspected staff, and fixed upfront pricing.
• Fidelis Security Business and property security services covering key holding, property security management, mobile patrol, alarm response, staff chaperoning, and electronic security monitoring and rental.
• Property Key Holding / Locking Up and Unlocking Secure key custody, routine locking/unlocking of premises, immediate alarm response, and chaperone service for keyholders across Surrey.
• Mobile Patrol / Alarm Response / Staff Chaperoning Random and scheduled mobile security patrols in liveried vehicles by SIA-licensed officers, alarm response attendance, and staff chaperone escort services across Surrey.
• Electronic Security Monitoring and Rental Rental and 24/7 monitoring of portable CCTV and alarm systems with hi-tech analytics for unauthorised access detection, visual verification of activations, and coordinated security response.
• Property Security Management Specialist vacant and void property security using CCTV, video verification, barriers and bollards, with 24/7 in-house monitoring to prevent encampments, theft and vandalism.

Named customers6 records

Segments4 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Master Locksmiths AssociationcoreStrategic or Co-development PartnerApproved company membership providing third-party vetting, inspection and qualification verification. Industry body for the locksmith profession in the UK.
• Which? Trusted TraderscoreStrategic or Co-development PartnerEndorsement programme providing consumer trust and protection. Includes access to Alternative Dispute Resolution (ADR) service for customer complaints.
• Federation of Small Businesses (FSB)minorOthersMember of the FSB representing and supporting small businesses in the UK.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Regional players

• Connaught Access & Security: Regional UK access control and security services provider offering locksmith, access control, CCTV, and door entry systems—comparable integrated service mix to Fidelis in adjacent geographies.

Broad incumbents

• ADT UK: Major UK monitored security provider offering intruder alarms, CCTV, and access control with 24/7 monitoring. Overlaps with Fidelis's electronic security monitoring and alarm response services but at national scale.
• Allied Universal (formerly G4S UK): Global security services firm offering UK key holding, alarm response, mobile patrol, and manned guarding. Direct competition for Fidelis's commercial security contracts at much larger scale.
• Securitas UK: Global security services firm with UK mobile patrol, alarm response, key holding, and guarding offerings. Competes for the same commercial property security contracts that Fidelis targets, with broader geographic reach.
• Yale (ASSA ABLOY UK): Leading UK lock and smart lock brand with installer network. While primarily a manufacturer, Yale's recommended installer programme overlaps with Fidelis's locksmith service offering.

Direct peers

• Keytek Locksmiths: National UK locksmith company offering emergency lockout, lock changes, and uPVC specialist services—directly comparable transactional locksmith offering to Fidelis's Fidelis Locksmiths division but with national coverage.
• VPS (Vacant Property Specialists): UK specialist in vacant and void property security including CCTV rental, barriers, and monitoring—directly comparable to Fidelis's Property Security Management module but operating nationally.
• Banham Group: London-based locksmith and security services provider offering key cutting, lock fitting, access control, CCTV, and alarm response—directly comparable product mix to Fidelis, but operating at significantly larger scale in a neighboring UK region.

Emerging players

• Mul-T-Lock UK: High-security lock manufacturer with a UK locksmith partner network. Comparable to Fidelis in serving security-conscious residential and commercial customers with vetted installers.
• ERA Home Security: UK manufacturer of window and door hardware with installer partners for locks and security upgrades. Comparable product/market overlap in the residential security hardware segment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/fidelis-security-limited

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fidelis Security & Locksmiths