FinUA

What FinUA does

FinUA (legal entity FinUA ry, registration 3376896-4) is a Finnish nonprofit association founded on February 24, 2022 as a grassroots volunteer response to Russia's full-scale invasion of Ukraine and formally registered in July 2023. The organization provides free, anonymous legal consultations and emotional support to Ukrainians in Finland, particularly beneficiaries of temporary protection, and complements these services with Ukrainian- and English-language informational articles covering relocation, reception centers, child welfare, employment, and integration topics. Its service platform is a self-serve web product (my.finua.org) where users submit structured legal requests; responses are delivered by email within 2-15 calendar days by a network of 16 volunteer Ukrainian and Finnish lawyers, supplemented by a Crisp live-chat widget and a Telegram channel for community engagement.

The core offering spans four products: Free Legal Assistance (anonymous short-term consultations, covering Ukrainian law explanation, reception-center rules, family/civil status, and labor rights), Free Emotional Support (trauma-informed peer listening), Information Resources (Гід по Фінляндії step-by-step guides), and Job-Searching Resources. An optional paid Long-term Legal Support subscription adds initial intake calls, written legal opinions, document templates, document review, multilingual support, and up to 12 hours of lawyer time per month, scoped to a single case. The underlying technology is essentially a request-routing web form plus email; there is no proprietary AI, no native mobile application, and case management is handled through third-party tooling. The organization is GDPR-compliant (policy effective December 15, 2025) and uses Standard Contractual Clauses for any non-EEA data transfers.

The business model is hybrid: services are predominantly free and funded implicitly by volunteer labor, with a single monetized subscription tier that addresses complex ongoing cases beyond the scope of one-off consultations. Distribution is community-led — word-of-mouth within the Ukrainian diaspora, supplemented by earned media in YLE and Hufvudstadsbladet, plus active presence on Instagram, Twitter, LinkedIn, YouTube, Medium, and Telegram. There are no disclosed revenue figures, no funding rounds, and no institutional investors; pro-bono partnerships with top Finnish law firms supply volunteer lawyer capacity and provide CSR reporting to those firms.

Name

FinUA

Legal name

FinUA ry

Website

https://finua.org

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1–10 employees

Short description

FinUA is a Finnish nonprofit that provides free, anonymous legal and emotional support, plus integration information, to Ukrainians in Finland — particularly those under temporary protection — through a web platform staffed by 16 volunteer lawyers.

Ownership category

akta.pro rank

Product category

Legal Aid & Refugee Support Services

NAICS

Individual and Family Services (6241), Other Legal Services (54119)

SIC

Services-Social Services (8300)

akta.pro primary industry

Legal Aid & Client Advocacy Services (BPAGAEAM)

akta.pro secondary industry

Financial Assistance & Benefits Navigation Services (BPAGAEAK)

Keywords

• Free legal aid
• Refugee support services
• Immigration legal help
• Emotional support services
• Nonprofit legal services

Headquarters

HQ city

Finland

HQ country

Finland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Free One-off Legal Consultations: Short, anonymous and free-of-charge legal consultations provided by volunteer lawyers. No revenue generated from this service.
2. Paid Long-term Legal Subscription: Long-term legal support available on a paid subscription basis. Includes: initial intake and clarification (15-20 min call), written legal opinion, templates/drafts, document review, follow-up questions, multilingual support, and up to 12 hours of lawyer time per month. Service cap applies to one case.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

FinUA provides free, anonymous short-term legal consultations and free emotional peer support to Ukrainians in Finland, delivered by volunteer Ukrainian and Finnish lawyers and trained volunteers via its self-serve web platform (my.finua.org). It also publishes multilingual step-by-step informational guides (Гід по Фінляндії) covering relocation, temporary protection, employment, child welfare, and Finnish bureaucracy, and offers an optional paid monthly subscription for long-term legal case work (up to 12 hours of lawyer time per month per case).

Product overview

FinUA operates as a nonprofit platform offering free, anonymous support services for Ukrainians in Finland. The core offerings consist of three interconnected services: Free Legal Assistance (anonymous short-term consultations with volunteer lawyers covering Ukrainian/Finnish law matters), Free Emotional Support (trauma-informed peer support), and Information Resources (step-by-step guides on relocation, protection, employment, and child welfare). An optional paid Long-term Legal Support subscription provides extended case management, written legal opinions, document templates, and dedicated lawyer hours for complex ongoing cases.

Differentiator

Problem solved

Functional benefit

Products and services

• Free Legal Assistance Free, anonymous short-term legal consultations provided by volunteer Ukrainian and Finnish lawyers for Ukrainians in Finland. Covers Ukrainian law explanation, Finnish reception center rules, children's matters, family/civil status (marriage, divorce, birth registration), DVV and KELA processes, labor rights, debt issues, and referrals to specialized services. Response time is 2–15 calendar days. Does not create an attorney-client relationship.
• Free Emotional Support Free, anonymous emotional support and a listening ear provided by trained volunteers for Ukrainians experiencing grief, burnout, panic, trauma, isolation, or general mental wellbeing concerns. Designed as non-judgmental peer support, not licensed therapy.
• Information Resources (Гід по Фінляндії) Step-by-step multilingual informational articles (available in Ukrainian and English) covering relocation to Finland, temporary protection procedures, arrival action plans, reception centers, financial assistance, child welfare laws, border crossing, and employment guidance.
• Job-Searching Resources Updated employment advice and work-related information curated for Ukrainians seeking jobs in Finland, integrated within the broader Information Resources section under a Work/Employment tag.
• Long-term Legal Support (Paid Subscription) Paid monthly subscription offering comprehensive long-term legal support for one case, including initial intake and clarification (15–20 min call), written personalized legal opinion, templates or drafts, careful document review, follow-up questions, multilingual support for Finnish-language documents, and up to 12 hours of lawyer time per month. Subject to EU 14-day withdrawal right with pro-rata deduction if work has begun; unused hours do not roll over.

Quantifiable outcome

• Over 600 legal cases handled successfully
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

One partnership is on record.

• Professional Finnish Law Firms (Volunteer Partners)coreStrategic or Co-development Partner · 1 January 2023FinUA partners with professional lawyers from top Finnish law firms who volunteer their time for complex or sensitive cases. These partnerships provide CSR/pro-bono reporting to firms including case numbers, request types, time invested, and impact measurements.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Jesuit Refugee Service (JRS): International Catholic organization providing legal aid, psychosocial support, and integration assistance to refugees in 50+ countries. Comparable in combining volunteer-driven free legal services with emotional support and education for displaced populations, including Ukrainian refugees across Europe.
• HelsinkiMissio: Helsinki-based social services nonprofit providing community support, crisis assistance, and integration help for vulnerable populations including immigrants. Comparable as a Finnish nonprofit delivering community-rooted, free social and practical support services.
• Pakolaisneuvonta ry (Finnish Refugee Advice Centre): Finnish nonprofit providing free legal advice and representation to refugees, asylum seekers, and migrants in Finland. Closely comparable in mission and operating model — volunteer/staff lawyer network delivering pro-bono immigration and integration legal services — and a direct peer within the same Finnish legal-aid-for-refugees niche.
• Refugees Welcome Finland / Vapaaehtoinen Pakolaisapu: Finnish volunteer-led organization supporting refugees and asylum seekers with integration, community connection, and practical assistance. Comparable volunteer-driven, community-led model supporting the same beneficiary population as FinUA, though with broader integration rather than legal specialization.

Broad incumbents

• Suomen Punainen Risti (Finnish Red Cross): Finland's largest humanitarian organization with extensive refugee support programming (reception centers, integration support, family reunification). Comparable as a provider of multi-service refugee assistance in Finland, but operates at much greater scale and breadth than FinUA's focused legal-aid offering.

Regional players

• Refugee Council (UK): UK-based nonprofit providing legal advice, advocacy, and integration support for refugees and asylum seekers. Comparable mission and service mix (pro-bono legal aid + information resources + advocacy) but operating in a different geography than FinUA's Finland-only model.

Emerging players

• Monika-Naiset Liitto: Finnish multicultural women's association supporting immigrant and refugee women with counseling, integration services, and crisis support. Comparable in providing free, multilingual, community-based support to immigrant populations in Finland, including an emotional-support component similar to FinUA's.

Others

• Mannerheimin Lastensuojeluliitto (MLL): Finland's largest child welfare organization, providing support, information, and services for families and children. Comparable in addressing child welfare topics that intersect with FinUA's 'children's matters' legal scope, but focused on general family welfare rather than refugee-specific legal aid.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/finuaorg
• YouTubeyoutube.com/@finua
• LinkedInlinkedin.com/company/finuaorg
• Instagraminstagram.com/finuaorg

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FinUA