Canals
Canals provides AI-native workflow automation for wholesale distributors, manufacturers, and contractors, converting unstructured inputs (emails, PDFs, voicemails, handwritten notes) into ERP-ready orders, invoices, and workflows. It serves 100+ distribution customers via Epicor and Infor integrations.
- Company typePrivate
- Founded2022
- HeadquartersCoral Gables, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Canals does
Canals is an AI-native workflow automation platform purpose-built for the wholesale distribution and industrial supply chain. The company converts unstructured inputs — emails, PDFs, spreadsheets, handwritten notes, voicemails, and photos — into ERP-ready orders, invoices, and workflows across sales order entry, accounts payable, accounts receivable, purchase order tracking, and inquiry handling. Its AI models are trained on distribution-specific data drawn from over 100 distributor customers and more than 8 million processed sales orders, enabling product matching, invoice validation, and cash application without templates or customer-specific configuration.
The platform serves three customer segments: wholesale distributors (electrical, plumbing, HVAC, mechanical, industrial/MRO), manufacturers, and contractors. Distribution customers represent the primary segment and include DSG, Kirby Risk, Turtle, The Kendall Group, Locke Supply, Regency Supply, Puget Sound Pipe & Supply, and others operating across hundreds of locations. The product integrates with major distribution ERPs (Epicor Eclipse, Epicor Prophet 21, Infor) and emphasizes fast implementation measured in days rather than months.
Canals generates revenue primarily through SaaS subscriptions with likely usage-based components tied to transaction volume, sold via direct enterprise and inside sales teams. Pricing is quote-based and not publicly disclosed. The company was bootstrapped and profitable for several years before closing a $35 million Series A led by Base10 Partners in May 2026, its first institutional capital. Canals is headquartered in Coral Gables, Florida, operates with 11-50 employees, and is 90% employee-owned.
Canals firmographics
Firmographics- Name
- Canals
- Legal name
- Canals, Inc.
- Website
- https://canals.ai
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Canals provides AI-native workflow automation for wholesale distributors, manufacturers, and contractors, converting unstructured inputs (emails, PDFs, voicemails, handwritten notes) into ERP-ready orders, invoices, and workflows. It serves 100+ distribution customers via Epicor and Infor integrations.
- Ownership category
- akta.pro rank
Canals industry classification
Industry- Product category
- Industrial Supply Chain AI Software
- akta.pro primary industry
- B2B/EDI & Supply Chain Process Automation Platforms (HDAEAHAK)
- akta.pro secondary industries
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)
Keywords
Where Canals is headquartered
LocationHeadquarters
- HQ city
- Coral Gables
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Canals business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: Canals operates as a SaaS platform with subscription-based pricing. Customers pay recurring fees for access to the AI workflow automation platform. Implementation and onboarding support is included as part of the service. No templates or customer-specific setup required.
- Usage-Based Component: While primarily subscription-based, the platform appears to incorporate usage metrics as part of its value proposition. Customer testimonials reference volume-based outcomes (2M+ sales orders processed, $2.1B+ payables submitted), suggesting pricing may scale with transaction volume.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise SaaS pricing with customized tiers |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Canals product offering
Product offeringCore offering
Canals sells a modular AI software platform that automates order entry, inquiry handling, accounts receivable, accounts payable, statement reconciliation, PO and receipt tracking, takeoff, and live phone interactions for wholesale distributors, manufacturers, and contractors in the industrial supply chain. Customers subscribe to individual modules (such as AI Order Entry, AI Accounts Receivable, or AI PO-to-Receipt Tracking) and can expand across the order-to-cash and procure-to-pay workflows.
Product overview
Canals offers an end-to-end Operating AI platform for the industrial supply chain, serving three customer segments: Distributors, Manufacturers, and Contractors. The platform is a unified AI layer connecting front- and back-office operations across Sales, Customer Service, Accounting, Purchasing, and Receiving. For Distributors, the core products include Order Entry, Inquiry Handling, AI Chatbot, Accounts Payable, Accounts Receivable, and PO/Receipt Tracking. For Manufacturers, similar core products cover Order Entry, Inquiry Handling, AI Chatbot, Accounts Payable, Accounts Receivable, and PO/Receipt Tracking. For Contractors, the offering focuses on Accounts Payable and Purchase Order Tracking. The platform also includes AI PO-to-Receipt Tracking, AI Accounts Receivable with up to 99% match accuracy, AI Inquiry Handling, Ask Canals Chatbot, and Live Voice for voice-to-order transcription. Key differentiators include no templates or customer-specific setup required, automatic learning from user behavior, and processing of any input format (handwritten notes, PDFs, emails, spreadsheets, voicemails, photos).
Differentiator
Problem solved
Functional benefit
Products and services
- AI Order Entry AI Order Entry automates the capture and processing of customer orders from phone, email, and EDI channels for wholesale distributors and manufacturers, replacing manual order-desk workflows.
- AI Inquiry Handling AI Inquiry Handling automatically triages and responds to customer product and order inquiries for distributors and manufacturers, reducing the load on phone- and email-based customer service teams.
- AI Chatbot AI Chatbot is a conversational AI assistant deployed by distributors and manufacturers to handle customer conversations on order status, product information, and routine requests without human intervention.
- AI Accounts Receivable AI Accounts Receivable automates invoicing, payment follow-up, and collections workflows for distributors and manufacturers, accelerating cash collection and reducing manual AR effort.
- AI Accounts Payable AI Accounts Payable automates invoice capture, coding, approval routing, and payment processing for distributors, manufacturers, and contractors, reducing AP back-office workload.
- Statement Reconciliation Statement Reconciliation uses AI to match supplier and customer statements against internal records, automating reconciliation for distributors and manufacturers.
- AI PO-to-Receipt Tracking AI PO-to-Receipt Tracking automates the matching of purchase orders to receipts across distributors, manufacturers, and contractors, eliminating manual tracking across procurement workflows.
- ASAP Forms ASAP Forms automates the completion and processing of standardized industry forms for wholesale distributors, replacing manual form-filling workflows.
- Takeoff Automation Takeoff Automation applies AI to the takeoff process for wholesale distributors, accelerating the estimation and material-takeoff workflows traditionally performed manually.
- Live Voice Live Voice is an AI voice agent that answers and conducts customer phone calls on behalf of industrial supply chain businesses, automating inbound and outbound phone interactions.
Quantifiable outcome
- 2.8x increase in hit rate (Turtle customer)
- +7 more outcomes
Companies that use Canals
Customer profileNamed customers15 records
Segments3 records
Ideal customer profiles3 records
Canals technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability10 records
Feature8 records
Canals partnerships and signals
Strategic signalScale indicators11 records
Recent moves6 records
Expansion highlights5 records
Canals competitors and assessment
Company assessmentBroad incumbents
- ABBYY: ABBYY is an established OCR and intelligent document processing vendor whose AI Capture and AP offerings target the same paper-to-digital workflows that Canals automates for distributors and manufacturers.
- Bill.com: Bill.com is an established SMB/mid-market AP and AR automation platform with broad financial workflow coverage that partially overlaps with Canals' finance and accounting modules.
- Tipalti: Tipalti is a scaled AP and broader finance-operations platform used by mid-market and enterprise finance teams; while not distribution-specific, it competes for AP automation budget against Canals' Accounts Payable module.
Direct peers
- Vic.ai: Vic.ai applies AI to invoice processing and accounts payable workflows, overlapping with Canals' AP product on autonomy, accuracy, and ERP integration.
- Stampli: Stampli offers AI-driven AP automation and invoice processing for mid-market and enterprise accounts, competing directly with Canals' Accounts Payable and statement reconciliation product set.
- Conexiom: Conexiom is a direct competitor that automates sales order entry and document-to-ERP workflows for wholesale distributors and manufacturers—precisely the same use case, customer profile, and ERP integration stack (Epicor/Infor/SAP) that Canals targets.
- Rossum: Rossum is an AI document-processing platform focused on AP invoice automation, directly overlapping Canals' AI Accounts Payable and Statement Reconciliation modules with comparable machine-learning product matching.
Emerging players
- Hyperscience: Hyperscience provides AI-driven document and data extraction for back-office workflows, addressing adjacent document-to-structured-data automation needs that overlap with Canals' order entry and AP modules.
- Celigo: Celigo is an integration platform that automates order, invoice, and PO flows between ERP and commerce systems, providing an alternative route for distributors looking to build rather than buy Canals-style automation.
- Workato: Workato is an iPaaS/workflow automation platform that can be configured to replicate portions of Canals' ERP integration and process automation capabilities, especially for tech-forward buyers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Canals social profiles
Digital presenceCanals compliance and trust
Trust signalCompliance1 record
Canals financial estimates
Financial estimateRevenue estimate
Valuation estimate
Canals leadership team
Management profileNumber of profiles
Profiles4 records
Canals funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Canals M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Canals
What does Canals do?
Canals sells a modular AI software platform that automates order entry, inquiry handling, accounts receivable, accounts payable, statement reconciliation, PO and receipt tracking, takeoff, and live phone interactions for wholesale distributors, manufacturers, and contractors in the industrial supply chain. Customers subscribe to individual modules (such as AI Order Entry, AI Accounts Receivable, or AI PO-to-Receipt Tracking) and can expand across the order-to-cash and procure-to-pay workflows.
Is Canals a public or private company?
Canals is a private company. It is classified as venture growth investor backed and is currently operating.
When was Canals founded?
Canals was founded in 2022. It employs 101 to 250 people.
Where is Canals based?
Canals is headquartered in Coral Gables, United States, in the North America region.
How does Canals make money?
Two revenue lines are on record. SaaS Subscription is the primary driver. The others are usage-Based Component.
Who are Canals's main competitors?
Broad incumbents on record are ABBYY, Bill.com and Tipalti. Direct peers are Vic.ai, Stampli, Conexiom and Rossum. Emerging players are Hyperscience, Celigo and Workato.
Does Canals have an API?
No public API is recorded for Canals.
What industry is Canals in?
Canals's product category is Industrial Supply Chain AI Software. Its primary akta.pro industry code is HDAEAHAK, B2B/EDI & Supply Chain Process Automation Platforms, with a secondary code of HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites.