Building & Fire Services (2008) Ltd
Fire Security Services (FSS) is a New Zealand-owned fire protection and building compliance specialist operating 15 branches and ~290 staff nationwide. It delivers fire system installation, inspection, IQP/BWOF compliance, evacuation services, and fire safety training (VR, live, online) to commercial, industrial, healthcare, and government customers.
- Company typePrivate
- Founded1975
- HeadquartersHamilton, New Zealand
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Building & Fire Services (2008) Ltd does
Fire Security Services (FSS) is a New Zealand-owned fire protection and building compliance specialist operating a 15-branch network (10 North Island owned branches plus 5 South Island partner agents) that delivers service from Cape Reinga to Bluff and the Chatham Islands. The company is headquartered in Hamilton with regional hubs in Auckland and Wellington, employs approximately 290 staff, and serves commercial, industrial, healthcare, government, retail, telecommunications, transport, and aged-care customers across roughly 25+ named enterprise accounts including Bunnings NZ (850+ sites), Woolworths, Kiwirail, Wellington Regional Hospital, Vodafone NZ, Auckland Council, NZ Police, and Kainga Ora. Its service portfolio spans the full fire-protection lifecycle: design, supply, and installation of fire alarms, sprinklers, extinguishers, suppression systems, passive fire protection, and emergency/exit lighting; recurring inspection and maintenance contracts on monthly, annual, 3-yearly, and 5-yearly cycles per NZS 4503:2005; Building Warrant of Fitness (BWOF) and IQP-registered compliance; evacuation scheme development and trial evacuations; 24/7 fire brigade system monitoring; and a training catalogue comprising Virtual Reality fire extinguisher training (using Fire and Emergency New Zealand's VR platform), live fire, in-person warden, aged-care evacuation, and self-paced online courses via Thinkific. The underlying technology stack centers on the Uptick real-time customer portal for portfolio-wide compliance tracking, quote approval, invoicing, and spend analytics; enterprise fire alarm systems such as FireFinder Plus with SmartGraphics 7.2 HD deployed across a 48-node network at Wellington Regional Hospital; and the Thinkific LMS for online training distribution. FSS holds ISO 9001:2015, SiteWise Gold (92%), IMPAC (91%), Tōtika, ICANZ Approved Sprinkler Contractor, IQP, and SHE Local Authority credentials. The company was acquired by new owners including Sam Knowles (former KiwiBank CEO) in 2016, rebranded in March 2018, and is privately held.
Building & Fire Services (2008) Ltd firmographics
Firmographics- Name
- Building & Fire Services (2008) Ltd
- Legal name
- Fire Security Services 2016 Ltd
- Website
- https://fireprotection.net.nz
- Company type
- Private
- Founded year
- 1975
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Fire Security Services (FSS) is a New Zealand-owned fire protection and building compliance specialist operating 15 branches and ~290 staff nationwide. It delivers fire system installation, inspection, IQP/BWOF compliance, evacuation services, and fire safety training (VR, live, online) to commercial, industrial, healthcare, and government customers.
- Ownership category
- akta.pro rank
Building & Fire Services (2008) Ltd industry classification
Industry- NAICS
- Security Systems Services (except Locksmiths) (561621), Facilities Support Services (561210), Building Inspection Services (541350)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Fire Alarm Systems (Design/Install/Service/Monitoring) (BPABAHAA)
- akta.pro secondary industries
- Fire Sprinkler & Standpipe Systems (Design/Install/Service/Testing) (BPABAHAB), Fire Door, Firestop & Passive Fire Protection Inspection/Installation (IMAIAJAJ), Fire Alarm Monitoring & Dispatch (BPAKAFAC)
Keywords
Where Building & Fire Services (2008) Ltd is headquartered
LocationHeadquarters
- HQ city
- Hamilton
- HQ country
- New Zealand
- HQ region
- Oceania
Offices16 records
Markets served
Building & Fire Services (2008) Ltd business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Fire Protection System Installation: Design, supply, and installation of fire alarm systems, fire sprinklers, fire extinguishers, passive fire protection, emergency and exit lighting, and suppression systems for new builds and upgrades.
- Inspection, Maintenance & Compliance Services: Recurring inspection and maintenance contracts for fire alarm systems, extinguishers, sprinklers, emergency lighting, and building warrant of fitness (BWOF) compliance. Includes monthly, annual, 3-yearly, and 5-yearly inspection cycles as per NZS 4503:2005 standards. Services are delivered through IQP-registered technicians across 15 branches.
- Fire Safety Training: Revenue from in-person training (Virtual Reality fire extinguisher, live fire extinguisher, fire warden, evacuation training for aged care) and online training courses (fire warden, fire extinguisher, and combined warden+extinguisher). Training is priced per person or via bulk/subscription arrangements for groups of 35+. Travel to client sites within 50km of branches is included in pricing.
- Equipment Sales & Replacement: Sale and replacement of fire extinguishers, fire blankets, fire warden vests, and other fire safety equipment. Recently secured competitive supplier pricing allowing up to 10%+ savings on dry powder fire extinguishers passed on to customers.
- National Key Account Management: Streamlined national fire protection management for multi-site organisations (e.g., one national client has 850+ sites). Includes coordinated inspections, defect quoting, service request handling, and specialist reporting across all sites under a single partnership agreement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Pay-as-you-go | Online Fire Extinguisher Training — $55 per person + GST |
| Per seat | Pay-as-you-go | Online Fire Warden Training — $75 per person + GST |
| Unit Pricing | Pay-as-you-go | Virtual Reality Fire Extinguisher Training — In-person, 2 hours, 15 participants max |
| Per seat | Pay-as-you-go | Online Fire Warden & Fire Extinguisher Combined Training — Per person |
| Subscription | Annual | National Key Account Services — Custom pricing |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
Building & Fire Services (2008) Ltd product offering
Product offeringCore offering
Fire Security Services (FSS) designs, installs, inspects, and maintains fire protection systems (fire alarms, sprinklers, extinguishers, passive fire protection, emergency lighting, suppression systems) for commercial and industrial buildings across New Zealand, and delivers recurring Building Warrant of Fitness (BWOF) compliance and IQP inspections. The company also provides fire safety training (Virtual Reality, live fire, in-person warden, online courses, aged care evacuation) and 24/7 fire brigade monitoring, with a dedicated National Key Account team managing multi-site portfolios through a real-time Uptick customer portal.
Product overview
Fire Security Services (FSS) is a New Zealand-owned fire protection and building compliance company operating a 15-branch network across the country. The company offers a comprehensive suite of fire protection services centered on its core fire protection installation, inspection, and maintenance offering. Training services include Virtual Reality Fire Extinguisher Training (using the same VR technology as Fire and Emergency NZ), Live Fire Extinguisher Training, Online Fire Extinguisher Training, and In-Person Fire Warden Training, all designed to meet Fire and Emergency NZ Regulations requirements. Building compliance services encompass Building Warrant of Fitness (BWOF), Evacuation Schemes, and Passive Fire Protection. The portfolio also includes Fire Alarms, Fire Sprinklers, Fire Extinguishers, Emergency & Exit Lighting, System Monitoring, and Trial Evacuations. National Key Account customers gain access to the Uptick real-time customer portal for compliance tracking and reporting.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- IMPAC Prequalification score of 91% and SiteWise Prequalification score of 92% (Gold category) — demonstrates contractor prequalification excellence.
- +3 more outcomes
Companies that use Building & Fire Services (2008) Ltd
Customer profileNamed customers28 records
Segments6 records
Building & Fire Services (2008) Ltd technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Building & Fire Services (2008) Ltd partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- South Island Partner AgentscoreFSS operates out of a 15-branch network including partner agents in the South Island (Nelson, Christchurch, Queenstown, Dunedin, Invercargill, Timaru). These partner agents provide full South Island coverage under FSS brand standards and management.
- Fire and Emergency New ZealandcoreFSS uses the same Virtual Reality fire extinguisher training technology as Fire and Emergency NZ. FSS trainers are certified fire technicians, many of whom are volunteer firefighters in their communities, creating a direct professional connection to FENZ.
- Huntly Fire BrigademinorHuntly Fire Brigade provided an endorsement of FSS Virtual Reality Fire Extinguisher Training, stating: 'The Virtual Reality Fire Extinguisher Training experience is very realistic, the technology mimics real fire behaviour and extinguisher output. We recommend this training to others to ensure they can safely use a fire extinguisher.'
- UptickcoreUptick provides the real-time customer portal used by FSS to deliver job status, compliance tracking, quote approvals, invoice access, compliance reports, and spend analysis by asset type to all national key account clients across entire building portfolios.
- ThinkificcoreThinkific provides the online training course platform for FSS online fire extinguisher and fire warden training. Individual registration with credit card payment and instant access. Group registration for bulk subscriptions.
- Natural InstinctsminorHosted 4WD training for FSS technicians in the Lower North Island. Natural Instincts provided driver training hosting as part of FSS's health and safety programme for staff working at remote 4WD-accessible customer sites.
- TR GroupminorTR Group (TR Driver Training) hosted practical 4WD training for FSS Lower North Island technicians as part of the company's health and safety off-road driving skills programme.
- National Key Account Clients (850+ sites)coreFSS partners with large multi-site organisations (e.g., one client has 850+ sites) to provide coordinated national fire protection, streamlining compliance, invoicing, and service across all locations through dedicated Key Account Managers and the Uptick portal.
Scale indicators7 records
Recent moves9 records
Expansion highlights6 records
Building & Fire Services (2008) Ltd competitors and assessment
Company assessmentBroad incumbents
- Siemens Smart Infrastructure (Fire Safety): Siemens offers Cerberus fire detection and voice alarm systems plus integrated building platforms. Competes indirectly in large-scale fire system integration projects where FSS operates, particularly airports, hospitals, and infrastructure.
- Johnson Controls / Tyco Fire Protection Products: Johnson Controls (including legacy Tyco) manufactures fire detection and suppression products globally and supports certified installer networks in Australasia. FSS installs and services Johnson Controls/Tyco equipment (e.g., FireFinder Plus at Wellington Regional Hospital), making them both a supplier and indirect competitor.
- Bosch Security and Safety Systems: Bosch supplies fire alarm panels, detectors, and evacuation systems with a global certified installer network. Overlaps with FSS in commercial fire alarm installation, monitoring, and large-site integration projects.
- Honeywell Building Technologies: Honeywell provides commercial fire alarm panels, detectors, and integrated building management systems globally. Competes with FSS as a technology and integration provider at the system level, particularly for enterprise and healthcare customers.
Emerging players
- Compliance Fire Protection (New Zealand): Compliance Fire Protection provides fire system installation, inspection, and maintenance services in New Zealand. Competes with FSS in the same fire protection service category at smaller scale.
- Detection Solutions (New Zealand): Detection Solutions is a New Zealand-based specialist in fire detection and alarm system installation and service. Smaller and more regionally focused than FSS, but offers overlapping capabilities in the same product category.
Direct peers
- Wormald (part of Cushman & Wakefield): Wormald provides fire protection system design, installation, and maintenance across New Zealand. It competes head-to-head with FSS for inspection, suppression, and alarm contracts at commercial, industrial, and government sites.
- Chubb Fire & Security (New Zealand): Chubb operates a fire protection and security services business in New Zealand offering design, installation, inspection, and maintenance of fire alarm, sprinkler, and extinguisher systems. It is the closest large-scale national direct competitor to FSS in the NZ fire protection services market.
Regional players
- First 5 Group (formerly First Security / First Fire Services): First 5 Group operates security and fire services across New Zealand and Australia through the former First Security network. Overlaps with FSS in fire alarm and extinguisher service, particularly through Australasian integrated facility services customers.
Others
- Uptick (Australia): Uptick provides the real-time customer portal and job management platform that FSS uses to deliver its National Key Account offering. It is a key technology partner and adjacent ecosystem enabler rather than a direct fire services competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Building & Fire Services (2008) Ltd social profiles
Digital presenceBuilding & Fire Services (2008) Ltd compliance and trust
Trust signalCompliance7 records
Building & Fire Services (2008) Ltd financial estimates
Financial estimateRevenue estimate
Valuation estimate
Building & Fire Services (2008) Ltd leadership team
Management profileNumber of profiles
Building & Fire Services (2008) Ltd funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Building & Fire Services (2008) Ltd M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Building & Fire Services (2008) Ltd
What does Building & Fire Services (2008) Ltd do?
Fire Security Services (FSS) designs, installs, inspects, and maintains fire protection systems (fire alarms, sprinklers, extinguishers, passive fire protection, emergency lighting, suppression systems) for commercial and industrial buildings across New Zealand, and delivers recurring Building Warrant of Fitness (BWOF) compliance and IQP inspections. The company also provides fire safety training (Virtual Reality, live fire, in-person warden, online courses, aged care evacuation) and 24/7 fire brigade monitoring, with a dedicated National Key Account team managing multi-site portfolios through a real-time Uptick customer portal.
Is Building & Fire Services (2008) Ltd a public or private company?
Building & Fire Services (2008) Ltd is a private company. It is currently operating.
When was Building & Fire Services (2008) Ltd founded?
Building & Fire Services (2008) Ltd was founded in 1975. It employs 1 to 10 people.
Where is Building & Fire Services (2008) Ltd based?
Building & Fire Services (2008) Ltd is headquartered in Hamilton, New Zealand, in the Oceania region.
How does Building & Fire Services (2008) Ltd make money?
Five revenue lines are on record. Fire Protection System Installation is the primary driver. The others are inspection, Maintenance & Compliance Services, fire Safety Training, equipment Sales & Replacement and national Key Account Management.
Who are Building & Fire Services (2008) Ltd's main competitors?
Broad incumbents on record are Siemens Smart Infrastructure (Fire Safety), Johnson Controls / Tyco Fire Protection Products, Bosch Security and Safety Systems and Honeywell Building Technologies. Emerging players are Compliance Fire Protection (New Zealand) and Detection Solutions (New Zealand). Direct peers are Wormald (part of Cushman & Wakefield) and Chubb Fire & Security (New Zealand). First 5 Group (formerly First Security / First Fire Services) is listed as a regional player. Uptick (Australia) is listed as an others.
Does Building & Fire Services (2008) Ltd have an API?
No public API is recorded for Building & Fire Services (2008) Ltd.
What industry is Building & Fire Services (2008) Ltd in?
Its primary akta.pro industry code is BPABAHAA, Fire Alarm Systems (Design/Install/Service/Monitoring), with a secondary code of BPABAHAB, Fire Sprinkler & Standpipe Systems (Design/Install/Service/Testing). Its NAICS code is 561621 and its SIC code is 8744.