What Bangladesh Fire Service & Civil Defence (FSCD) does

Bangladesh Fire Service & Civil Defence (FSCD) is a government directorate under the Security Services Division of the Ministry of Home Affairs, Government of Bangladesh, responsible for fire emergency response, rescue operations, and fire safety regulation nationwide. It operates under the Fire Prevention and Extinguishing Act 2003, holding exclusive statutory authority to issue fire licenses, building No Objection Certificates (NOCs), and conduct fire safety inspections across all 8 administrative divisions and 64 districts of Bangladesh. The agency is led by Director General Brigadier General Muhammad Zahed Kamal and is overseen by Minister Salahuddin Ahmed and Senior Secretary Monjur Morshed Chowdhury.

FSCD's core technology stack consists of multiple e-governance portals: the e-Fire License system covering 459+ business categories, the e-NOC system with QR-code verification for building fire safety certificates, the Fire and Safety Cell (e-FSC) portal for training and risk assessment, the online training enrollment portal at fscdtraining.com, certificate verification services, and an Android-based ambulance application. These are supplemented by a Zimbra-based webmail system and integration with the national 999 emergency service platform and the toll-free 102 hotline. The agency conducts training through its Training Complex in Mirpur, Dhaka, and a secondary campus in Chattogram, with a new Multipurpose Training Ground at Purbachal inaugurated in July 2026.

The business model is government appropriation-driven: primary funding comes from annual budget allocations from the Ministry of Home Affairs, with supplementary revenue from fire license fees, building NOC fees, and nominal training course fees. Services are provided free of charge to citizens for emergency response, while commercial and industrial establishments pay license and NOC fees to operate legally under the Fire Prevention and Extinguishing Act 2003. Customer segments include the general public (emergency response), commercial and industrial businesses (licensing), building owners and developers (NOC), and organizations requiring fire safety training and certified personnel.

Name

Bangladesh Fire Service & Civil Defence (FSCD)

Legal name

Department of Fire Service and Civil Defence (ফায়ার সার্ভিস ও সিভিল ডিফেন্স অধিদপ্তর)

Website

https://fireservice.gov.bd

Company type

Private

Founded year

1893

Operating status

Operating

Headcount range

101–250 employees

Short description

Bangladesh Fire Service & Civil Defence is a government directorate under the Ministry of Home Affairs providing nationwide fire emergency response, rescue operations, fire safety licensing, building NOC issuance, and professional fire safety training across all 64 districts of Bangladesh.

Ownership category

akta.pro rank

Product category

Fire Safety and Emergency Services

NAICS

Fire Protection (92216), Ambulance Services (62191)

akta.pro primary industry

Fire Prevention, Inspection & Code Enforcement (Life Safety) (BPAIAGAL)

akta.pro secondary industries

Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)

Keywords

• Fire emergency response
• Fire safety licensing
• Building safety NOC
• Fire safety training
• Civil defence services

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Government Budget Funding: Government-funded emergency services organization receiving annual budget allocations from the Ministry of Home Affairs (Su Sekha Bhuban) for operations, equipment, and personnel

Pricing tiers

Distribution channels7 records

Marketing channels8 records

Core offering

Bangladesh Fire Service & Civil Defence provides 24/7 fire emergency response and rescue services nationwide, statutory fire safety licensing for commercial and industrial establishments, building No Objection Certificates (NOCs) for multi-story and commercial buildings, and professional fire safety training programs. Operations are delivered through a nationwide fire station network, the 102 emergency hotline, and a suite of e-governance portals for license and NOC applications.

Product overview

Bangladesh Fire Service & Civil Defence (FSCD) operates a portfolio of government emergency and safety services, not a commercial product company. Its digital service offerings consist of multiple standalone web portals: e-Fire License for business fire permit applications and renewals, e-NOC for building No Objection Certificates, e-Fire and Safety Service for training and risk assessment scheduling, and a Fire Safety Manager Course portal. These are supplemented by emergency services including ambulance and a community volunteer program. The services are government administrative tools rather than a unified commercial product platform.

Differentiator

Problem solved

Functional benefit

Brands

• Fire Safety Manager Course: Professional training course for fire safety management offered by the Training Complex, Mirpur, Dhaka.
• Fire Science and Occupational Safety Course
• e-Fire License System
• e-NOC (Electronic No Objection Certificate) System
• Fire and Safety Cell (FSC)
• Urban Community Volunteer

Products and services

• Fire Emergency Response Service (Hotline 102) 24/7 fire emergency response and rescue service for all citizens of Bangladesh, accessible via the toll-free 102 hotline. Covers fire suppression, road accidents, water rescue, and disaster response delivered through fire stations across all 8 administrative divisions.
• e-Fire License System Online portal for businesses to apply for new fire licenses, re-assessments, and renewals across 459+ commercial and industrial business categories. Includes complaint management functionality.
• e-NOC (Building No Objection Certificate) Online system for applying for No Objection Certificates for proposed, multi-story, and commercial buildings. Supports online verification via QR Code for fire safety plan approval.
• e-Fire and Safety Service (Fire and Safety Cell) Online portal for fire safety training, fire drills, and fire risk assessment (survey) services including certificate collection for organizations and institutions.
• Fire Safety Manager Course Professional training course for fire safety management, currently offered as the 21st batch at the Training Complex in Mirpur, Dhaka and the Chattogram campus.
• Fire Science and Occupational Safety Course Comprehensive course on fire science and occupational safety, currently offered as the 21st batch at Dhaka and Chittagong campuses with online application via fscdtraining.com.
• FSCD Ambulance Service Mobile App Android mobile application that connects citizens with ambulance services provided by Fire Service and Civil Defence for emergency medical transport.
• Urban Community Volunteer Program Online portal enabling community volunteers to register and participate in fire safety awareness and civil defence activities at the local level.

Quantifiable outcome

• Emergency fire service hotline 102 provides immediate response across Bangladesh
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and supporting.

• Prime Minister's OfficecoreOthersThe department receives recognition and directives from the Prime Minister's Office for performance agreements and national emergency service coordination
• Ministry of Home Affairs (Su Sekha Bhuban / Security Services Division)coreOthersPrimary supervising ministry providing budget allocations, policy direction, and administrative oversight for all fire service operations. The Minister for Home Affairs is Salahuddin Ahmed and Senior Secretary is Monjur Morshed Chowdhury.
• Cabinet Division (Monitrohon Bivag)coreOthersCollaboration for e-governance innovation plans, annual performance agreements, and government service delivery standardization
• ICT DivisionsupportingOthersPartnership for Smart Bangladesh initiative and digital transformation of fire services through technology modernization
• Bangladesh PolicesupportingOthers
• Bangladesh Border Guard (BGB)supportingOthers
• Public Administration Ministry (Jonoproshason Ministry)supportingOthers
• Bangladesh National Portal (bangladesh.gov.bd)coreTechnology or Integration
• National Emergency Service 999coreOthers
• Perky Rabbit Corporation LimitedsupportingTechnology or Integration
• Grameenphone (Bangladesh)supportingOthers

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Bureau Veritas: Global testing, inspection, and certification (TIC) major with a dedicated fire safety / building compliance service line. Comparable to FSCD's NOC issuance and fire safety inspection functions, though commercial rather than statutory.
• London Fire Brigade: Statutory fire and rescue service for Greater London. Comparable to FSCD in statutory fire authority role, prevention/inspection, and emergency response, but operating in a mature, well-resourced jurisdiction.
• SGS: Global TIC leader offering building and fire safety inspection/certification services. Comparable to FSCD's fire safety inspection and compliance certification workstream, though commercially delivered.

Direct peers

• UL Solutions: Global safety science company offering fire safety testing, certification, and standards services. Comparable to FSCD's fire safety certification, training, and code compliance mandate.
• Acadian Ambulance Service: Large private ambulance and emergency medical services operator in the U.S. with adjacent safety training services. Comparable to FSCD's ambulance mobile app and emergency medical transport service line.
• Singapore Civil Defence Force: Singapore's national firefighting, rescue, and emergency medical services agency under the Ministry of Home Affairs. Closely comparable to FSCD in mandate (fire response, civil defence, ambulance, emergency planning) and statutory/government structure.
• Falck: Global private-sector provider of fire services, ambulance, and emergency response, including training. Comparable to FSCD's combined fire, ambulance, and training portfolio, though operating under commercial rather than statutory authority.

Regional players

• Dubai Civil Defence: Government fire and life-safety authority for Dubai covering inspection, licensing, and emergency response. Structurally and functionally analogous to FSCD's fire prevention, inspection, and code enforcement mandate.

Emerging players

• St. John Ambulance: International charitable organization providing ambulance services, first-aid training, and community emergency response. Comparable to FSCD's volunteer program, training courses, and ambulance service delivery.

Others

• National Fire Protection Association (NFPA): U.S.-based standards-setting body for fire and life safety, also delivering training, certification, and public education. Comparable to FSCD's training programs (Fire Safety Manager / Fire Science courses) and code/standards promulgation role.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/fscd_bd
• YouTubeyoutube.com/@bfscdbd
• Facebookfacebook.com/fscd.bd
• Instagraminstagram.com/fireservicebangladesh
• LinkedInlinkedin.com/company/bangladesh-fire-service-civil-defence-fscd

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries10 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bangladesh Fire Service & Civil Defence (FSCD)