Global FIS

What Global FIS does

FPT Information System (FPT IS), branded in the source dataset as Global FIS, is a Vietnamese enterprise IT services company and a wholly-owned subsidiary of FPT Corporation (HOSE: FPT), headquartered in Hanoi and founded in 1999. The company delivers end-to-end digital transformation for large organizations across government, BFSI (banking, financial services, insurance, securities), healthcare, education, manufacturing, retail, and telecom, anchored by a stated base of 252,000 customers and 100,000+ digital projects delivered over 30+ years. Named clients span Vietcombank, BIDV, Techcombank, MSB, Deutsche Bank, J.P. Morgan, Mizuho, Myanmar Payment Union, Ho Chi Minh City and Quang Ninh People's Committees, Bach Mai Hospital, Vinamilk, Unilever Vietnam, and Petrolimex.

Its core technology stack is built around a portfolio of 300+ proprietary solutions layered on top of certified SAP and Oracle ERP partnerships. Flagship platforms include akaBot (RPA and agentic automation), Kyta (digital identity and e-contract), dPlat (data integration and analytics), FPT.EagleEye (cybersecurity MDR/mSOC/malBOT), VioEdu and Khaothi.online (education and assessment), UTOP LoyaltyOS (loyalty and CRM), akaVerse (metaverse), LendVero and the Volar/Velox/Votum banking suites, plus sector solutions such as FPT.eHospital, FPT.EMR, Azladin (healthcare), dCitizen and FPT.LGSP (government), akaMES (manufacturing), VertZéro (ESG/carbon), and FPT Semiconductor (chips exported to Japan).

FPT IS operates a direct enterprise field-sales GTM with consultative engagement, multi-year custom-quoted contracts, and four revenue streams: professional IT services and system integration, software licensing and platform subscriptions (including SaaS-style recurring revenue from platforms like UTOP LoyaltyOS, akaBot, and Kyta), managed services delivered under the FIS 247 / IMS brand, and hardware/infrastructure sales bundled into transformation projects. Pricing is not publicly disclosed; each engagement is quoted individually based on scope, complexity, and SLAs. The company also leverages FPT Group's international sales network to deliver projects in Cambodia, Myanmar, Bangladesh, Japan, Korea, and Laos for both domestic Vietnamese enterprises and multinational clients.

Name

Global FIS

Legal name

Công ty TNHH FPT IS

Website

https://fis.com.vn

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

501–1,000 employees

Short description

FPT IS (Global FIS) is a Vietnamese enterprise IT services subsidiary of FPT Corporation that delivers digital transformation — including ERP, RPA, cybersecurity, AI, and banking/government platforms — to 252,000 customers across BFSI, government, healthcare, education, manufacturing, and retail in Vietnam and select Asian markets.

Ownership category

akta.pro rank

Product category

Enterprise IT Services and Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Robotic Process Automation (RPA) Platforms (HDAEAHAB)

Keywords

• Enterprise IT services
• Digital transformation solutions
• Banking software platforms
• ERP implementation services
• Managed IT services

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. IT Services & System Integration: Core professional services including digital transformation consulting, system integration, implementation, and managed services (IMS/FIS 247). Covers end-to-end delivery from requirements analysis through deployment and ongoing support across government and enterprise clients.
2. Software Licensing & Platform Subscriptions: Proprietary software products and platforms licensed to enterprise customers, including ERP, RPA, cybersecurity, digital identity, CRM, HRM, and industry-specific solutions. Revenue derived from perpetual licenses and subscription-based SaaS models.
3. Managed Services (FIS 247 / IMS): Ongoing IT infrastructure and operations managed services delivered under the FIS 247 brand, providing 24/7 support for enterprise客户的 IT environments.
4. Hardware & Infrastructure Sales: Sale of IT hardware, data center equipment, and infrastructure components as part of integrated digital transformation project delivery.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Global FIS (FPT IS) delivers enterprise IT services and proprietary software for digital transformation across government, banking, healthcare, education, and manufacturing sectors in Vietnam and select international markets. The company sells and implements an ecosystem of 300+ digital products including RPA (akaBot), digital identity (Kyta), ERP (SAP and Oracle), banking suites, cybersecurity (FPT.EagleEye), and education (VioEdu) platforms, complemented by consulting, system integration, and managed services (FIS 247, IMS).

Product overview

FPT IS operates as a comprehensive technology solutions provider offering an extensive portfolio of 300+ enterprise software products and platforms organized into distinct solution suites. The portfolio architecture combines a core platform approach with specialized modules: Process Automation offerings include akaBot RPA, UBot, UVote for workflow automation with Agentic AI capabilities; Enterprise Management solutions encompass ERP implementations (SAP S/4HANA, RISE with SAP, Oracle ERP), FPT.iHRP for HR management, and FPT SPro for business process management; Digital Finance products feature Volar Suite, Velox Suite, Votum Suite for banking/financial services, alongside FPT.eInvoice, FPT.Digital Accounting, FPT.TVAN, FPT.ePIT for accounting and tax; Customer Experience solutions include FPT CX Suite, UTOP LoyaltyOS (with UEngage, UReach, Campaign Studio, Commerce sub-modules), and CustABot AI chatbot; Cybersecurity offerings feature FPT.EagleEye MDR, malBOT, and mSOC; Digital Government products cover dGov, Geobase Cloud, FPT.LGSP, dCitizen; Healthcare solutions include FPT.eHospital 2.0+, FPT.EMR, Azladin, Meduverse; Education technology comprises VioEdu, Khaothi.online, FPT.eLearning; IoT and Digital Infrastructure includes FPT.IoT, akaMES for manufacturing; Data and AI capabilities through dPlat, Data & AI platforms; and specialized offerings like Kyta Platform (identity/e-signature), VertZéro (ESG/carbon), FPT Semiconductor chips, and akaVerse (Metaverse). The ecosystem also includes managed services (IMS, FPT IS 247) providing ongoing operations support.

Differentiator

Problem solved

Functional benefit

Brands

• akaBot: Intelligent process automation software (RPA) solution developed by FPT IS
• UTOP LoyaltyOS
• VioEdu
• akaVerse
• Kyta Platform
• VertZéro
• Geobase Cloud

Products and services

• akaBot Intelligent RPA and agentic automation platform for business process automation across enterprise workflows. Designed for organizations seeking to automate repetitive operational tasks with AI-augmented autonomous agents.
• Kyta Platform End-to-end digital identity verification and electronic contract signing platform. Designed for financial institutions, securities firms, and enterprises needing compliant digital onboarding and contract workflows (e.g., SSI Securities deployment).
• VioEdu Online education and assessment platform deployed across 40+ Vietnamese provinces for K-12 learning and standardized testing. Designed for educational institutions and examination bodies (e.g., Hanoi University of Science and Technology for TSA nationwide exams).
• UTOP LoyaltyOS Enterprise customer loyalty platform enabling personalized marketing campaigns and loyalty program management. Designed for consumer goods and retail enterprises, with reference deployments at Unilever (3M participants in 3 months) and MAISON (2M activations in 4 months).
• FPT.EagleEye MDR Managed Detection and Response cybersecurity solution providing endpoint monitoring, threat detection, and incident response for enterprise environments.
• FPT.EagleEye malBOT Automated BOT solution that detects and prevents computers violating enterprise network policies, providing proactive cybersecurity protection.
• FPT.EagleEye mSOC Centralized security operations center platform for consolidated monitoring and coordinated incident response across enterprise infrastructure.
• dPlat Data integration, management, and analytics platform enabling enterprise data orchestration, knowledge management, and AI/analytics workloads.
• akaVerse Enterprise metaverse and extended reality platform providing virtual experiences, 3D environments, and immersive digital collaboration for digital museums, smart cities, and immersive training.
• FPT IS ERP Enterprise Resource Planning implementation services and solutions including SAP S/4HANA, RISE with SAP, and Oracle ERP for comprehensive business management across manufacturing, retail, and real estate enterprises.
• FPT.eHospital 2.0+ Hospital management system providing healthcare facility administration, patient management, and clinical workflow automation for hospitals and clinics.
• FPT.iHRP Human resource management system for personnel information management and payroll administration, enabling digital HR transformation for enterprises (e.g., MSB, Shinhan Life Vietnam).
• FPT CX Suite Customer experience management solution providing CRM, customer service automation, and omnichannel customer interaction management for retail and enterprise customers.
• FPT.eSign Remote digital signature solution enabling secure electronic document signing and contract execution from any location.
• FPT.eInvoice Electronic invoice software solution for digital invoice management, processing, and compliance with tax authority requirements.
• FPT.eContract Electronic contract management system enabling digital contract creation, signing, and lifecycle management for enterprises.
• Volar Suite Comprehensive core banking and financial solutions suite covering complete banking operations for banks and financial institutions.
• Velox Suite Comprehensive digital banking transformation ecosystem enabling end-to-end digital banking services and operations for financial institutions.
• Votum Suite Risk management and compliance product suite for banking and financial institutions covering regulatory compliance and risk monitoring.
• LendVero End-to-end loan management platform covering the complete lending process from application through disbursement and collection for lenders.
• FPT.IoT Internet of Things platform enabling connected device management, sensor data collection, and IoT applications for smart infrastructure and manufacturing.
• akaMES Digital manufacturing execution system for production operations management, enabling smart factory and Industry 4.0 transformation for manufacturers.
• FPT.EMR Electronic medical record system enabling digital patient records, clinical documentation, and healthcare data management for medical facilities.
• VertZéro Greenhouse gas inventory and carbon credit management platform supporting ESG reporting and sustainability tracking for enterprises.
• Geobase Cloud Geographic information system and spatial data platform enabling location-based analytics and smart city applications for government and enterprises.
• CustABot Intelligent AI chatbot providing automated customer service interactions using natural language processing and generative AI for enterprise customer support.
• dCitizen Digital citizen application providing e-government services and citizen engagement platforms connecting residents with government services.
• FPT IS Managed Services (IMS) Ongoing IT managed services providing system operations, maintenance, and technical support for enterprise infrastructure deployments.
• FPT IS 247 Services 24/7 IT services providing round-the-clock technical support, system monitoring, and incident response for enterprise customers.
• FPT BSS Telecommunications business support system providing billing, customer management, and telecom operations support for telecom operators (e.g., VNPT).
• FPT Semiconductor Semiconductor chip products including commercial chips exported to international markets including Japan, representing entry into semiconductor manufacturing.
• FPT.LGSP Government electronic integration platform enabling data sharing and interoperability across government agencies and departments.
• akaChain Enterprise blockchain solution providing distributed ledger technology for business processes and supply chain verification.
• FPT eKYC Electronic customer identification platform using facial recognition and document scanning for remote identity verification in financial services.
• Khaothi.online Digital exam and assessment platform enabling online testing, examination management, and evaluation for educational institutions.
• ArchiveNex Electronic archive solution for digital document storage, preservation, and retrieval ensuring long-term digital preservation compliance.
• Procuva Centralized procurement and purchasing management solution covering procurement workflows, supplier management, and tender processes.

Quantifiable outcome

• Pharmedic reduced inventory days by ~25% and warehouse disruption by over 90% with ERP implementation
• +4 more outcomes

Named customers36 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature10 records

Partnerships

Three partnerships are on record, tiered core and strategic.

• SAPcoreTechnology or IntegrationFPT IS is a certified SAP implementation partner, delivering SAP S/4HANA, RISE with SAP, and SAP ERP solutions to enterprise and government clients across Vietnam. The partnership spans core ERP implementation, SAP cloud migration, and proprietary solution development on the SAP platform.
• OraclecoreTechnology or IntegrationFPT IS implements Oracle ERP and related Oracle technology solutions for enterprise clients. Notable deployments include Oracle ERP for Anova Corp and other large manufacturers, providing comprehensive enterprise resource planning capabilities.
• IBM VietnamstrategicStrategic or Co-development PartnerIBM Vietnam and FPT have jointly proposed AI transformation initiatives for the Vietnamese banking sector, focusing on converting data into knowledge assets to support business decisions. The partnership involves joint go-to-market activities for AI-driven digital transformation in financial services.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Viettel Solutions: Viettel Solutions is the IT arm of Vietnam's largest state-owned telecom group, providing digital government, BSS/OSS, and enterprise IT services domestically. Comparable to FPT IS as a Vietnam-focused domestic IT services peer competing for government and enterprise transformation contracts.
• NTT Data: NTT Data is a Japanese-headquartered global IT services firm with strong Asia-Pacific presence and BFSI/government transformation expertise. Comparable to FPT IS as a regional SI delivering digital transformation, payments, and public-sector modernization across Asia.
• FPT Software: FPT Software is the sister subsidiary under FPT Corporation, providing global IT outsourcing and digital transformation services. It is directly comparable as both entities share FPT Group resources, target enterprise/government digital transformation, and compete for similar engineering talent in Vietnam.

Broad incumbents

• Accenture: Accenture is a global professional services firm with strong digital transformation, SAP/Oracle, and industry consulting practices. It competes with FPT IS for large BFSI, government, and healthcare transformation mandates, and increasingly sources delivery from Vietnam.
• Infosys: Infosys is a global IT services leader with deep BFSI, healthcare, and enterprise transformation capabilities. It overlaps with FPT IS in delivering large-scale digital transformation, SAP/Oracle implementations, and managed services for multinational enterprise and banking clients.
• Tata Consultancy Services (TCS): TCS is one of the world's largest IT services firms with extensive BFSI and government transformation practices. It is comparable as a broad incumbent offering end-to-end consulting, systems integration, and managed services to large enterprises and government clients globally, including in Vietnam.
• Wipro: Wipro is a global IT services and consulting company serving BFSI, healthcare, and government clients with digital transformation, cloud, and ERP services. Comparable to FPT IS as a large SI competing for similar enterprise transformation and managed services engagements.
• Cognizant: Cognizant is a global IT services firm with strong BFSI, healthcare, and digital transformation practices. Comparable to FPT IS for enterprise modernization, RPA/automation, and core systems transformation work for large regulated clients.
• HCL Technologies: HCL Technologies is a major global IT services and engineering firm with strong enterprise application, infrastructure, and digital transformation offerings. It is comparable as a broad incumbent competing for similar multi-year transformation contracts across BFSI, manufacturing, and government verticals.
• IBM Consulting: IBM Consulting is a strategic partner of FPT IS and a global incumbent in IT services with deep hybrid cloud, AI (watsonx), and enterprise transformation capabilities. It is comparable as a broad incumbent competing for the same large BFSI and government modernization engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/global-fis

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Global FIS