CITY OF FLORENCE

What CITY OF FLORENCE does

The City of Florence is a municipal government entity headquartered at 8100 Ewing Boulevard in Florence, Boone County, Kentucky, serving residents, approximately 2,000 businesses, and visitors in the Northern Kentucky and Greater Cincinnati metropolitan area. Founded as a municipal services provider with its Fire/EMS Department dating to 1936, the city today operates as the only full-service city in Northern Kentucky, delivering police, fire/EMS (4 stations plus 1 training center, ~75 uniformed and civilian personnel), public works, finance, administration, and human services through a workforce the Mayor describes as over 250 dedicated employees. Its service portfolio also includes recreational facilities — six developed and two undeveloped parks totaling nearly 170 acres (largest is South Fork Park at 42 acres), the Florence Family Aquatic Center (operated by SwimSafe Pool Management), the 22,000 sq. ft. Boone/Florence Skate Park, the Nature Park Event Center and Evelyn M. Kalb Gathering House, the World of Golf (operated by Landrum Golf Management), and the Deanna and Hugh Skees Senior Activity Center (operated by Cincinnati YMCA).

Underlying technology is built around GIS mapping for city planning and service delivery, the proprietary Florence Y'ALL mobile app for resident-submitted service requests with geo-tagging and status tracking, Xpress Bill Pay for online water utility payments, and an interactive Water Service Line Material Web Map. The city also wholly owns the Florence Y'alls, a professional baseball team in the 14-team Independent Frontier League.

Revenue is generated through property taxes (administered by the Finance Department), occupational license and payroll taxes (with a $25 per-location application fee under Chapter 110 of the Florence Code of Ordinances), recurring water service fees, alcohol beverage licenses, short-term rental licenses, and economic development activity that has delivered over $1 billion in new capital investment within five years. Pricing for recreational services is a mix of annual memberships, daily admissions, group rates, and unit-priced rentals at facilities such as the Florence Family Aquatic Center and park shelters. Go-to-market is direct-to-resident and direct-to-business, delivered in person at the Government Center, through online portals, the mobile app, and recreation facilities, with distribution channels spanning local in-person service, global digital self-service, and regional recreation venues.

Name

CITY OF FLORENCE

Legal name

City of Florence

Website

https://florence-ky.gov

Company type

Private

Founded year

1936

Operating status

Operating

Headcount range

11–50 employees

Short description

The City of Florence is a full-service municipal government in Boone County, Kentucky, providing police, fire/EMS, public works, utilities, parks, recreation, and economic development services to residents and approximately 2,000 businesses in the Northern Kentucky and Greater Cincinnati region.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Police Protection (922120), Fire Protection (922160), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (926150), Administration of Urban Planning and Community and Rural Development (92512)

SIC

Water Supply (4941), Sanitary Services (4950), Refuse Systems (4953), Services-Amusement & Recreation Services (7900)

akta.pro industry

PRIMARYBPAIACAA

Mayor/City Manager & General Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIALAD

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance)

Business & Public Services/Public Sector & Government Administration/Transportation & Infrastructure Agencies (Roads, Transit, Public Works)

SECONDARYBPAIACAI

Parks, Recreation & Cultural Services

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAF

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

Keywords

• Municipal government services
• Public safety services
• Parks and recreation
• Water and sewer utilities
• Economic development

Headquarters

HQ city

Florence

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Occupational License and Payroll Tax: Businesses operating in Florence must obtain occupational licenses and pay license taxes per Chapter 110 of the Florence Code of Ordinances. Separate applications required for each location within city limits with $25 fee per application.
2. Property Tax: City levies property taxes as administered by the Finance Department
3. Water Service Fees: Water utility service fees paid by residents and businesses through Xpress Bill Pay
4. Alcohol Beverage Licenses: Various alcoholic beverage licenses dependent on business nature. Licenses effective December 1 through November 30 annually. City classified as wet territory.
5. Short-Term Rental Licenses: Residential properties rented for 1-29 days require city licensing and must meet zoning regulations
6. Economic Development Investment: City has seen over $1 billion in new capital investment in last 5 years from business development activities

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

The City of Florence is a municipal government entity that delivers a broad portfolio of public services to its residents and businesses, including police and fire/EMS protection, public works (streets, sanitation, snow removal), water and wastewater utilities, parks and recreation programming, planning and zoning administration, and economic development support. It operates the Florence Government Center, the Florence Senior Center, the Florence Nature Park, a public golf course, the Florence Aquatic Center, athletic fields, and various community parks and playgrounds. The city also issues business and occupational licenses, enforces municipal codes, and conducts civic meetings through an elected Mayor and City Council.

Product overview

City of Florence is a municipal government entity providing comprehensive public services rather than a technology product company. Its service portfolio includes core public safety functions (Fire/EMS, Police), infrastructure services (Public Services), and recreational facilities (Florence Family Aquatic Center, Nature Park Event Center, multiple parks, and skate park). Digital services include the Florence Y'ALL mobile app for service requests and Xpress Bill Pay for utility payments. Business development services support economic growth in the Northern Kentucky region.

Differentiator

Problem solved

Functional benefit

Brands

• Florence Y'ALL: Mobile and online service request system for the City of Florence allowing residents to identify issues and report service requests directly to Public Services Department.
• Florence Y'alls
• Florence Y'ALL Mobile App

Products and services

• Police Services

Quantifiable outcome

• Over 9,400 emergency calls responded to in 2020 by Fire/EMS
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Boone County Planning CommissioncoreStrategic or Co-development PartnerRegional planning organization responsible for formulating and administering the county's comprehensive plan, zoning regulations, and subdivision regulations. Handles planning and zoning matters for all of Boone County including Florence. Florence appoints 6 members of the commission serving 4-year terms.
• Kenton County Airport BoardminorStrategic or Co-development PartnerRegional advisory committee addresses aircraft noise and quality of life issues for residents near Cincinnati/Northern Kentucky International Airport. City of Florence appoints 3 members serving 2-year terms.
• Boone-Florence Water CommissioncoreStrategic or Co-development PartnerOperates, improves, extends, supervises, manages, and controls sources of water supply to City of Florence and Boone County Water District. Florence appoints 1 member serving 4-year terms.
• Northern Kentucky Regional Ethics AuthorityminorStrategic or Co-development PartnerCreated through interlocal agreement, acts as oversight board with enforcement committee for ethics complaints and financial disclosure compliance. Participates with other Northern Kentucky jurisdictions.
• Boone County Parks DepartmentminorStrategic or Co-development PartnerCoordinates use of ball fields at Lincoln Woods Park for youth athletic programs. Boone County manages field reservations at (859) 334-2117.
• SwimSafe Pool Management, Inc.coreStrategic or Co-development PartnerThird-party management company that manages Florence Family Aquatic Center operations, hires pool staff (lifeguards, managers), and provides concessions during pool hours.
• Cincinnati YMCAcoreStrategic or Co-development PartnerYMCA manages Deanna and Hugh Skees Senior Activity Center, providing senior programs and services. Senior Center Manager and Assistant Manager are YMCA employees.
• Landrum Golf ManagementcoreStrategic or Co-development PartnerOperates World of Golf facility owned by City of Florence. Provides 18-hole executive course, 18-hole mini golf, 9-hole Footgolf, driving range, and full-time instructors.
• Northern Kentucky Home ConsortiumminorStrategic or Co-development PartnerFederally funded initiative with cities of Bellevue, Ludlow, Erlanger, Newport, and Covington to increase homeownership through homebuyer assistance program. City of Florence participates in program providing up to $10,000 in assistance.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• City of Mason, Ohio: Cincinnati-metro suburb of comparable size and affluence offering police, fire/EMS, parks, and recreation services. Closely comparable peer in the same regional market for service quality and retail-tax-base benchmarking.
• City of Blue Ash, Ohio: Cincinnati-metro suburb with similar business-developer mix including headquarters tenants and recreation amenities. Comparable in service breadth, governance model, and economic development focus within the same labor market.
• City of Covington, Kentucky: Adjacent Northern Kentucky municipality of similar service-tier, providing police, fire, public works, and recreation services to a comparable urban-suburban population. Comparable in scale, governance structure (mayor-council), and economic development mandate within the same labor market.
• City of Independence, Kentucky: Boone County, Kentucky municipality with similar population scale and full-service municipal offering, including police, fire/EMS, parks, and rec. Directly comparable peer for benchmarking service delivery and economic development.
• City of Erlanger, Kentucky: Neighboring Northern Kentucky city in Boone County offering similar municipal services, with overlapping fire protection district and economic development focus. Directly comparable in size, location, and service portfolio.

Broad incumbents

• City of Louisville, Kentucky: Kentucky's largest city offering the full suite of municipal services including utility operations, parks system, and economic development. Comparable in service-line breadth but much larger in scale and budget.
• City of Lexington, Kentucky: Larger Kentucky municipal government providing a similar comprehensive service portfolio (police, fire, parks, planning, economic development) but at significantly greater scale. Useful benchmark for assessing long-term service tier and governance model.

Others

• Cincinnati YMCA: Operates the Deanna and Hugh Skees Senior Activity Center on behalf of the city, providing senior programming staff and management. Listed as a peer/ecosystem partner because of its operational role in city service delivery.

Regional players

• City of Fort Thomas, Kentucky: Northern Kentucky municipality across the river from Cincinnati, serving a similar resident base with full municipal services. Comparable in scale and service range, providing northern Kentucky regional benchmarking.
• Boone County, Kentucky: County government that shares jurisdiction with Florence on planning, parks, and water supply via the Boone-Florence Water Commission. Compares as a regional counterparty rather than direct competitor, but very relevant for understanding the city's operating environment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cityofflorence
• YouTubeyoutube.com/@CityofFlorenceKentucky/streams
• LinkedInlinkedin.com/company/city-of-florence-ky

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CITY OF FLORENCE